District Officer Training District 91 13 June 2015

District Officer Training

District 9113 June 2015

Welcome and Who’s Who

www.toastmasters.org

District Mission

We build new clubs

and support all clubs

in achieving excellence.


Service to Members

Revitalised Ed Program

Trainers Bureau and Knowledge

Immediate Past DG

PR Manager

Finance Manager

Administration Manager

Club Growth Director

Program Quality Director

District Director

Leadership Committee

Champions for Leadership,

Mentoring and MOT

Parliamentarian

Culture & Diversity

Audit

Alignment

Performance

District Chief Judge

Conferences Youth Leadership

Speechcraft

Marketing Working Group

Corporates Committee

Finance Team

Membership Site

Social Media

Recognition

Logistics

ICT

D91


Our Values

Our Values Integrity Respect Service Excellence


A higher standard …

“No negative information

about candidates is allowed”

Toastmasters Policy 3.0 5D


Our Values

Each group gets a value to discuss Integrity Respect Service Excellence

“Tell your table about a person in Toastmasters who you have seen exhibit this value. Describe a time when they showed it.”

Developing Successful Teams



The Area Council

Area Director

Club PresidentClub President

Club President

VPEAssistant AD

Education

VPE

VPE

VPM

VPM

VPMAssistant AD

Marketing


The Division Council

Division Director

Area DirectorArea Director

Area Director

Area DirectorAssistant DD

Education


Marketing



Team Support

Area DirectorClub

PresidentClub

President

Club President

VPEAssistant AD

Education

VPE

VPE

VPM

VPM

VPMAssistant AD

Marketing

Division Director

Area DirectorArea Director


Education


Marketing


Meetings to Inspire


Typical meetings for you in Toastmasters:• Area Council• Division Council• Area Visits• District Executive Committee• District Council• Club AGM’s

Meetings to Inspire


Key Tips

• #1: Clear Purpose• #2: Good organisation –

agenda beforehand; minutes and actions afterwards

• #3: Chairing and “following” skills

Meetings to Inspire


More resources:• Formal meetings such as Club AGM’s, DEC and District

Council use Parliamentary Procedure to aid democratic decision making.

• Parliamentary Procedure in Action: Item 237 in TI store – part of Successful Leadership series

• If you need to do conference calls, take a look at this. - and be prepared!

• https://www.youtube.com/watch?v=DYu_bGbZiiQ

Meetings to Inspire

https://www.youtube.com/watch?v=DYu_bGbZiiQ



Thrive in the District Recognition Program

Please sit in your division teams


Moments of Truth

First Impressions

Membership Orientation

FellowshipVariety

CommunicationProgramme PlanningMeeting Organisation

Membership Strength

AchievementRecognition


What are the qualifying requirements?

Membership of 20 or a net growth of at least 5 new members as of June 30.

What does membership net growth mean?

Total number of members at year-end (June 30) exceeds base amount.

What is the definition of membership base?

The number of club members at July 1 who paid dues in April, even if late.

Distinguished Club Program


2 CC’s 2 more CC’s 1 ACB, ACS, ACG 1 more ACB, ACS, ACG 1 CL, ALB, ALS, DTM 1 more CL, ALB, ALS, DTM

DCP Goals - Educational


4 new members 4 more new members Minimum of 4 club officers trained during each of

the two training periods One membership/dues renewal report and one

club officer list submitted on time

DCP Goals – Membership & Admin


5 goals – Distinguished

7 goals – Select Distinguished

9 goals – President’s Distinguished

DCP Recognition


Could do as a pub quiz?

In division teams, use District Recognition Program manual as a resource


What does membership net growth mean?

What is the definition of membership base?

What page are the DCP goals on?

What are the achievements and recognition types available in the DCP?

Distinguished Club Program




Area Director’s Club Visit Report

Refer to Serving Clubs Through Visits manual In your groups, consider the allocated scenario. Complete the Area Visit Report for the club

featured in the scenario Report back to group, one minute per group Suggestion: look at the other scenarios and

complete reports for the clubs yourself.


Quiz Time!


What does net club loss mean?

What is the definition of area club base?

Distinguished Area Program


Distinguished clubs equal to at least 50% of the area’s club base – Distinguished

Distinguished clubs equal to at least 50% of the area’s club base plus 1 – Select Distinguished

Distinguished clubs equal to at least 50% of the area’s club base plus one more Distinguished club and a net club growth of one – President’s Distinguished

Distinguished Area Recognition



No net club loss.

What does net club loss mean?

The total number of clubs at year-end (June 30) falls below the base amount.

What is the definition of division club base?

The number of clubs assigned to the division at July 1st. Clubs are considered to be paid when they have submitted a complete April dues report.

Distinguished Division Program


Distinguished clubs equal to at least 40% of the division’s club base – Distinguished

Distinguished clubs equal to at least 45% of the division’s club base – Select Distinguished

Distinguished clubs equal to at least 50% of the division’s club base plus a net club growth of one – President’s Distinguished

Distinguished Division Recognition


Resources

Page 22 of the Serving Clubs Through Visits manual.

Money!!


Set a date for your division council meetings. At your first meeting discuss your success plans.

Make use of the dashboard for tracking progress:

dashboars.toastmasters.org

Make use of District Central for details about specific division or area goals and progress

Sign up for the Raffety reports:

mikeraffety.com

Planning for Success


Thrive in the District Success Program

President’s Distinguished

District

Paid Clubs

Goal: 127

Current: 127

Member Payments

Goal: 8383

Current: 8557 Distinguished Clubs

Goal: 59

Current: 95

Leadership – Coaching & Healthy Conflict


• Identify and clarify issues

• Solve problems

• Commit to action

• Develop skills, motivation, confidence and self-esteem …

• … and that includes the people doing the coaching…!

Coaching helps us to

“My boss helped me to stretch myself.”


Traditional Management

Boss feelsin control,performerfeels none

Performer wonders if he has a choice

Both feel involved butit may be slow

Performer feelsobliged or dumped on

Dictates Persuades Debates Abdicates

Effecton each

Boss’sBehaviour

Whitmore, 2011

Boss - the illusion of controlPerformer - the illusion of responsibility


Coaching

Coaching

Leader KNOWSwhat’s going on

Performer CHOOSESto take responsibility

Whitmore, 2011


Time? • If urgent / crisis – OK. Do it yourself, or tell them

what to do… But beware of self inflicted crises!

Quality? • Coach for high awareness and responsibility.

Learning? • Coaching optimises learning and retention.

When to coach? Depends on the focus…


Coaching skills

Listening

Questioning

Reflecting

Clarifying


G – GOAL: What do you want?

R – REALITY: What is happening now?

O – OPTIONS: What could you do?

W – WILL: What will you do?

GROW steps

20


Coaching Exercise


Next Time – Lego!


Group types


Healthy Conflict

Healthy Conflict

Healthy Conflict

Healthy Conflict What behaviours do you find acceptable when engaging in discussion and debate?

What’s unacceptable to you?

Establish and Support New Clubs


District Mission

We build new clubs and support all clubs in achieving excellence.


Where do new clubs come from?

Ideas from group discussion (from flipchart)

Existing members. Employees/membersCompanies – corporate clubsIndustry/trade associations, business parks

How about Saturday clubs?, Multi-language clubs, other speciality clubs eg the Trainers club,

Large clubs splitting or spawning new clubs, starting new clubs in adjacent towns

Take account of demographics and life events 6th form gavel clubs, other school clubs, Youth Leadership. University clubs, adult education centresCommunities, church groups, Mums Net, Retirees clubs

Geographic coverage - gaps


Club Building Cycle 6 steps plus 1

Identify leads/prospects

Find **excellent** SPONSOR(S)

Contact and qualify

CharterFollow up with** excellent

Club Mentors **

Address questions/concerns

**Get the work done **!

** added duringdiscussion!


Current Pre-charter Clubs


Pre-charter Clubs - cont

Italian and Portuguese Speakers are not currently meeting.HULT and Net-a-Porter are unlikely to progress


Pre-Pre-charter Clubs – showing interest

Plus Descarte Speakers (corporate club) first meeting in JunePlus Toastmasters Trainers Club


Communicating on VideoInterview by Sue Fish with guest Paul Carroll founding President of 104 London Debaters.

D-9-1 TV In the Fish Bowl with Sue Fish. The first of many programmes on this new TV channel?

Sue and Paul are completing projects from the Advanced ManualCommunicating on Video


Ascot Speakers pre-charter club

Founder of Ascot SpeakersPaola Kathuria pictured with Vincent who spoke at the demo meeting and Div HGov Bob Nisbet.

Ascot are doing an excellent job of recognising new members.At the 10 June meeting James was announced as club President, the new members all receivedcertificates and we were told they would all be taking meetingroles from now on.


Supporting new clubs

Key roles

Club Sponsors

Club Mentors

Ongoing support

Area Governors

Area Directors

Club Growth Director/ Marketing Group/+?


Supporting clubs

New club workshops

Corporate Summits

Alignment committee support


The Mission is the Challenge!

“We build new clubs and support all clubs in achieving excellence.”

Create at least one new club in every area in 2015/16

Club Officer Training


First Round of COT needs to be delivered by

31st August

Content: Club Officer Roles How to Be Distinguished Moments of Truth



Additional information: Call for submissions for educational sessions at

conference Emphasise that conference is not just about

contests

Resources www.toastmasters.org/Leadership-Central/District-

Leader-Tools/Training/Club-Officer-Training-Materials


Revitalised Education Program

Agenda

Progress of the project Estimated timeline Program goals Foundation

Project Progress to Date

VLE Vendor Selection

• Selected VLE vendor

Content Development

• Created content for projects

• Created interactive elements

Content Design

• Identified core competencies

• Built an educational roadmap

• Established Learning Masters and Ambassador Program

Needs Assessment

• Developed the 2010 Strategic Plan

• Designed Board committees

• Conducted member surveys

Critical Path

• Tutorials• Guides• Webinars• Update existing content and marketing

materials

• Tone• Clarity• Relevance• Workability

2015

2016

Critical Path

• 58 Projects• Videos• Handbook• Assessment

• Gathering requirements• Building the user experience• Embedding resources and content• Integrating with existing systems• Creating responsive design

• Internal testing• Simulate user experience• Bug identification and fixes• Simulate user experience• Test applied “bug fixes”• Test support processes• Identify and correct any

logistical issues

Content Development

Content Pilot

Support and Training Material

VLE Integration

Alpha

Beta

Program Pilot

Phased Rollout

Program Objectives

Tailored learning Transferable skills Access to materials Expanded resources

Member Experience

Learning Paths

Elective Projects

Ice Breaker: Navigation

Ice Breaker: Your Assignment

Ice Breaker: Assess Your Skills

Ice Breaker: Competencies

Ice Breaker: Videos

Ice Breaker: Resources

Ice Breaker: Interactivity

Ice Breaker: Feedback

Building the Foundation

Evaluations Mentoring

Evaluation Process

Standardized criteria Increased

consistency Better quality of

feedback

Mentoring

Standardized program Eligibility requirements Education and training Leadership skills

Education Awards/Recognition

Completing current awards Current awards Future awards Distinguished Toastmaster Distinguished Club

Program

Nearly There…


Dates for your diaries…

Documents

District Officer Training District 91 13 June 2015