CASE STUDY

FACILITIES MANAGEMENT

Overview

mpro5 is a smart mobile working solution, being used by leading

Facilities Management company, Compass Group, to keep their

customer’s buildings, stores and premises running at a world class

standard. With over 15,000 sites across the UK and Ireland alone,

their previous paper based solution was inefficient, wasting

company time and money. mpro5 helps them to cover the full

breadth and width of hard and soft FM services, via smartphones

and mobile devices.

The mpro5 mobile solution is perfectly placed to allow Compass

Group to increase efficiency and reduce costs. Mobile staff are

empowered to go about their daily tasks with everything they need.

Management teams are provided with invaluable reporting via

dashboards which feed into big data and trend analysis. The data

collected allows Compass to make strategic and well informed

decisions, real time. From cleaning, maintenance and security, to

catering and auditing, mpro5 helps Compass Group to do it all,

with ease.

Facilities Manager

Compass Group

Number of employees

60,000 UK & Ireland based employees

THE CHALLENGEMaintenanceCateringSecurityCleaningand more…

15,000+Sites across

MANUAL

processesjob scheduling

ERRORPAPER-BASED

INEFFICIENT

TIME CONSUMING

UK & Europe

REPORTINGPRONE

THE SOLUTION - CLEANING

01 Keeping a building clean is important for

the efficient running of a business and

the health, safety and happiness of your

workers and visitors. Using mpro5,

Compass Group employees can carry

out a range of cleaning services, using

the their mobile devices.

✓ Periodic & scheduled cleans

✓ Reactive alerts

✓ Remedial & follow up actions

✓ Incident capture

✓ Insurable risk protection

✓ Standard cleans

✓ Audits

✓ Customer satisfaction surveys

THE SOLUTION - MAINTENANCEMaintenance, both planned and reactive is key to keeping buildings in good working order. mpro5 allows maintenance staff to carry out their jobs on their smartphones and tablets with all the information they need to stay safe and be efficient. Jobs can be noted around the building and the applicable worker alerted to carry out the job.

02

✓ Planned preventative

maintenance

✓ Reactive maintenance &

incident capture

✓ Performance audits

✓ Compliance

✓ Reporting

✓ Lone worker tracking &

check ins

THE SOLUTION - SECURITY Security isn’t just about keeping your premises secure, but your staff also, especially when working on their own. Via mpro5, managers can keep an eye on security staff, especially out of hours, as well as allowing staff to carry out their daily tasks, protecting them every step of the way.

03

✓ Manned guarding

✓ Check points

✓ Movement analysis

✓ Proof of presence

✓ Workflows

✓ Site surveys

✓ Environmental audits

✓ QR and NFC tags

✓ Void unit inspections

THE SOLUTION - CATERINGHACCP (Hazard Analysis and Critical Control Point) is an essential for any business involved in catering and food preparation. With countless forms and audits, going paperless with mpro5 is the easiest way to stay on top of the numerous demands that are placed on businesses. Remaining compliant and keeping standards high is easy with mpro5, standardising workflows and storing essential documentation on devices for staff to use as and when needed.

04

✓ HACCP

✓ Track & Trace

✓ Temperature

monitoring

✓ Food safety audits

✓ Visual audits

✓ Compliance

✓ Training &

documentation

✓ Signature capture

THE SOLUTIONStaff work through their designated jobs on their mobile devices. Completing forms, capturing photos and signatures, scanning assets and ensuring every element is completed to the best standard. Proof of presence as well as time and date capture provides proof ofcompletion.

05

All of the job information is sent back to

their own Compass Group mpro5 website

from where reports and invoices can be generated and sent to clients immediately.

BIGDATA

Our customers experience the power of big

data and the positive impact it is having on

their decision making. With data available in a

range of formats at the touch of a button,

informed business decisions can be made

real time.

For many of our users, this is cited as being

one of the biggest benefits, giving companies

of all sizes sight of their operation, from the

smallest ad hoc task, all the way up to large

planned projects.

✓ MAKE REAL TIME DECISIONS

✓ VISUALISE HOW YOUR BUSINESS IS PERFORMING

✓ COMPARE SITES AND PERFORMANCE

✓ USE YOUR TIME EFFICIENTLY

✓ SEE THE BIG PICTURE & THE DETAIL

THE MAIN BENEFITS

WORKS OFFLINE

Allowing staff to carry out jobs, storing data

and syncing when coverage is restored Since our switch to the mpro5

platform, the company has seen a

steady increase in efficiency and time

saved. Due to the sheer size of

Compass Group, it’s important that

we have a system that fits into every

sector that can give accurate reports

on our clients’ KPIs.

Lynsey O’Keefe

Managing Director of Support Services Compass Group UK & Ireland

REAL TIME DATASAVE TIME AND MONEY MAKING QUICK DECISIONS

MANAGE LARGE WORKFORCES

HIT SLAs & KPIs

Know where your staff are and what they are doing with ease

Win and retain contracts with improved pass rates and concrete SLAs

THE MPRO5 TECHNOLOGYEvery mpro5 solution contains the following, all on one affordable monthly subscription

TABLET/SMARTPHONE

BARCODE

+MPRO5 APP JOB SCHEDULING

WEBSITE

INTEGRATION

SIM CARD

FULL SUPPORT AND SERVICES REPORTS& ALERTS

INTERNET OF THINGS

GET IN TOUCH

WWW.MPRO5.COM