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7/31/2019 Gambia & Senegal OtherHolidayTypes Low
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7/31/2019 Gambia & Senegal OtherHolidayTypes Low
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HOTEL OPTIONS
Since we began travelling to The Gambia in 1987
the standard and choice o accommodation in the
country has improved dramatically.
We believe we work with the best properties The Gambia has to oerand our brochure and website eature a wide range o properties to suit all
travellers, rom luxurious boutique hotels, all-inclusive resorts, relaxing spas
right through to simple, Arican-style hotels and unique river lodges.
Over the past 25 years weve learnt just how important it is to match the
right hotel to each individual it can make the dierence between a good
holiday and an unorgettable experience; to help you, the hotel descriptions
on the ollowing pages have been written by members o our team who
have visited the hotels and know them well. They accurately list the acilities
o the properties, their locations and the ambience you can expect to help
you narrow down your choice o holiday; i you are nding it dicult to
choose, why not give our knowledgeable sta a call or even visit two ormore properties!
Our hotel collectionsChoosing the right hotel for your holidayThe Luxury Collection
The best The Gambia has to oer in the main resort areas. Each property
has its own individual appeal so its important to read the property
descriptions or speak to one o our experienced sta i you are looking or a
particular style, location or specic acilities. Coco Ocean is visually stunning
with service and cuisine levels to match, Ngala Lodge is a small boutique-
style hotel with very personal service and excellent customer reviews, whilst
the larger but tranquil Kairaba Hotel is a well-established avourite right in the
heart o Kololi and all are located directly on or overlooking the beach.
The Unique Collection
An exciting collection o lodges which oer an excellent introduction to
the real Arica. Whilst sharing many o the characteristics o the Luxury
Collection, they oer a more inormal, laid-back atmosphere. Individually
styled with many artistic fourishes, each property manages to convey a
sense o relaxed indulgence with riendly service and reshly prepared
cuisine. Located away rom the main tourist areas, memorable settings,
such as the Makasutu Forest surrounding
Mandina Lodges or the banks o the River
Gambia or Sitanunku Lodge, provide a
stunning Arican backdrop or a truly unique
holiday experience.
Something special
We are delighted to be oering the opportunity to view the chimpanzees in
the River Gambia National Park once again, or short stays in tented lodges
upriver including boat trips to visit the chimps in their natural habitat. Or why
not consider a relaxing cruise up the majestic River Gambia on the mega-
yacht Pegasus, with optional excursions along the way? Further inormationcan be ound on pages 34-35 and 53.
All-inclusive & lively hotels
Some o The Gambias larger hotels are ideal i youre looking or a
more active or hotel-based holiday, a lively atmosphere and evening
entertainment. The popular Kombo Beach and Ocean Bay hotels are both
situated directly on a sandy beach and have a good choice o activities or
couples, groups and amilies. Several hotels now have all-inclusive options,
such as the 4 Sheraton Gambia, 4 Laico Atlantic Beach and
2 Palma Rima hotels.
Small & ull o character
Some o our hotels oer a quieter, more relaxed atmosphere and the
chance to immerse yoursel in the local community or wildlie. The stunning
Mandina Lodges in the Makasutu Forest contrast perectly with the coastal
hotels on a twin centre holiday; Hibiscus House is a welcoming hotel within
a thriving local community, and Cape Point and Arican Village are Gambian-
run hotels with a relaxed and riendly atmosphere.
Exclusive
Hotels or room types identied as Exclusive indicate that, at the time o
going to press, are not on sale through any other UK tour operator.
You will also nd many photographs, video clips and more inormation and
reviews online to help you select your ideal holiday at Gambia.co.uk/Hotels
16 For more advice or to book call the experts on 0845 330 4567
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
3/25Contact your Local Travel Agent or book at Gambia.co.uk
ALL-INCLUSIVE
All-inclusive& dining packagesAll-inclusive holidaysAll-inclusive holidays are becoming increasingly popular in The Gambia as well as Senegal, and are available this year in a wider range o properties to suit a
budgets. Although the Gambian hotels, unlike in Senegal, dont oer a 24 hour all-inclusive service, with the majority o your ood, drink and activities includ
in the price, these holidays still oer you an excellent value or money option. Please note, all-inclusive packages do not include excursions but or details o
what is included see the individual hotel pages.
For more inormation visit Gambia.co.uk/Allinclusive orSenegal.co.uk/Allinclusive
Dining packagesSeveral Gambian properties now oer dining packages to appeal to those
looking to budget or their holidays. However, all the hotels eatured can
also be booked on either a more traditional hal board basis, or on bed and
breakast or those wanting to sample some o the excellent restaurants
available in The Gambia. Credits are sometimes available i you wish to eat
in the hotels la carte restaurants or those booked on hal board, allowing
additional dining fexibility.
Sheraton Gambia Hotel
See Gambia pages 36-37
This property oers quality
accommodation with stunning
views on an unspoilt stretch o
beach in Bruut.
Palma Rima Hotel
See Gambia pages 51
An excellent value, lively all-inclu
option with spacious, bungalow
accommodation ideal or amilies
Laico Atlantic Beach Hotel
See Gambia pages 44-45
Ideal or a hotel based holiday, this
hotel is set directly on a wide stretch
o sandy beach and oers extensive
acilities.
Royal Decameron
See Senegal pages 64-65
An elegant property nestled
between a white sandy beach an
the lagoon o La Somone just 20
minutes rom the resort o Saly.
The Kairaba Beach Hote
See Gambia pages 24-25
Choose rom either Full Board
Plus or the popular Wine & Dine
package enabling you to enjoy di
in the 3 hotel restaurants with so
bottles o wine included.
Ocean Bay Hotel
See Gambia pages 40-41
An all-inclusive light option oers
unlimited sot and hot drinks duri
the day and a limited number o
alcoholic drinks available with me
Kombo Beach Hotel
See Gambia pages 38-39
A lively hotel oering a dine-
around package allowing the
fexibility o dining both in the hotel
and sampling restaurants in the
surrounding area and beyond.
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Along-established favourite, it is hard to choose oneparticular feature of The Kairaba to explain its appeal andmore of our guests return to this hotel than any other. For
some it is the position beside Kololi beach, for others its the
tranquillity of the spacious grounds, or the close proximity to
the many restaurants and bars of Kololi.
The Kairabas bedrooms are situated in two-storey buildings within the
extensive bougainvillea-filled gardens; from your balcony or terrace you can
enjoy the gentle sea breeze and views across the attractive lawns. This hotel
is all about peace and relaxation, which is only interrupted by the vervetmonkeys and birdlife visiting from the neighbouring forest. There are no pool
games or loud music during the day, although there is the occasional local band
or entertainment in the evening. The hotels excellent conference facilities
make it popular for government or evening functions and ideal for groups.
Unlike some holiday companies, we base our holidays on the Deluxe
rooms; these are situated in the gardens and are superior in size, quality
and location, although a limited number of standard rooms are available
at a discount. As this hotel is very popular and is often fully booked, we
recommend booking early to secure your preferred room type.
When it comes to dining, you have everything from la carte to a lively,
outside bistro. Breakfast is served in the elevated Kingfisher restaurant, allowing
you to start your day feasting on views over the gardens. Dining options are
Half Board, Full Board Plus or our popular Wine & Dine package, availablein winter, offering two dinners in the Shikra la carte restaurant (exclusions
apply), two dinners in Casa Fernandos, three buffet dinners, each including a
bottle of wine*, a fruit basket in your room* and a bottle of wine on arrival*
(*per room). For those wanting to sample life outside the hotel, there is a wide
variety of restaurants on your doorstep in Kololi.
HOTEL FACILITIES
Feature pool with sun terraces
Landscaped gardens
2 bars
Massage/beauty salon (payable locally)
Small gym, nurse
Gift shop, ice-cream parlour/coffee shop
Wi-Fi in lobby
Conference facilities
160 rooms
ACTIVITIES
Croquet lawn
Table tennis
Giant chess
Management cocktail party (winter only)
Some evening entertainment
Limited daytime activitiesAfternoon tea & coffee on terrace
CUISINE
Kingfisher restaurant (breakfast buffet)
Malimbe poolside snack bar for lunches and
half board buffet (winter only)
Shikra la carte restaurant (winter only)
Casa Fernandos bistro
(used for half board salads and grills in summer)
Half board guests receive a credit at the hotels
restaurants
ROOM FACILITIES
Deluxe room
Twin beds, bath with shower over
Air-conditioning
Hairdryer
Safety deposit box
Minibar, stocked on request
Telephone, television
Tea and coffee-making facilities
2 pin sockets
ROOM CHOICE
Superior deluxe rooms are twin rooms located
on the first floor, corner position with large
picture windows on both sides 9
Premium suites situated on the ground floor have
a living room and separate double bedroom 9
Standard rooms are twin, smaller, and not in the
gardens, but are available at a reduction -10
SUPPLEMENTS & REDUCTIONS
Half board/Full board plus 15/29
Wine & Dine 165 per week
Air-conditioning included
Single room 20
3rd person sharing -15
Child sharing (2-15 years) -18
All supplements and room upgrades are per
person per night based on twin occupancy
More Online Gambia.co.uk/Kairaba
FULL BOARD PLUSOur Full Board Plus upgrade now offers better value for money and is
available throughout the year. The package includes lunch chosen from the
la carte menu by the poolside, dinner buffet in the main restaurant and 2
drinks with each meal per person (beer, wine by the glass or soft drinks). A
15% discount on massage and other treatments is also included.
Alternatively, our popular Wine & Dine package is available.
Te Kairaba Beach HotelKololi
Beachfront Relaxing
For more advice or to book call the experts on 0845 330 4567
The comfort of the rooms and beauty ofthe grounds is only exceeded by the friendlinessof the staff.
Mrs Silver, Surrey
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
5/25
1-Nov
15-Nov
18-Dec
24-Dec
4-Mar
25-Mar
26-Nov
10-Dec
15-Feb
21-Feb
1-Jan
10-Jan
4-Apr
11-Apr
16-Nov
25-Nov
28-Jan
14-Feb
25-Dec
31-Dec
26-Mar
3-Apr
11-Dec
17-Dec
22-Feb
3-Mar
11-Jan
27-Jan
12-Apr
30-Apr
No. of
Nights
951 922 878 869 1377 1414 1029 1018 1055 1105 1024 993 1088 1088 895
1168 1155 1086 1398 1745 1642 1268 1259 1343 1343 1255 1229 1385 1385 1108
1292 1277 1198 1697 1956 1735 1432 1420 1439 1457 1412 1381 1498 1434 1166
7
10
14
Prices are in s per person on Bed & Breakfast in a Deluxe room from Gatwick on a Tuesday and include 65 APD, 20 ADF and 35 of other known taxes and charges.
For 11 night holidays from Gatwick or Manchester, add the extra night cost to the 10 night price and add the applicable flight supplement.
Extra nights (per person per night) 1 Nov 10 Dec 50, 11 Dec 31 Dec 78, 1 Jan 30 Apr 59
FLIGHT CHOICE
Twice weekly flights from Gatwick and
Manchester. Weekly flight from Birmingham
All flights are direct to The Gambia
In-flight meals, 20kgs luggage allowance and
transfers are included in brochure priced hol
Upgrade to Premium Class or legroom seats
See pages 80 & 81 for further flight informat
WINTER 2012-13 PRICES on Bed & Breakfast
Contact your Local ravel Agent or book at Gambia.co.uk
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
6/2536
Sheraton Gambia HotelBrufut
Beachfront Spa All-inclusive
More Online Gambia.co.uk/Sheraton
SUPPLEMENTS & REDUCTIONS
Half board/Bed & breakfast na/-28
Air-conditioning included
Single room from 25
3rd person sharing na
Child sharing on all-inclusive (2-15 years) -25
All supplements and room upgrades are per
person per night based on twin occupancy
ROOM CHOICE
Beach baobab close to the beach, either
ground or upper floor rooms, terrace or
balcony 14
Sunset palm larger rooms with lounge area,
can be either ground or upper floor 18
Beach palm larger rooms with lounge area
directly facing the beach, either ground or
upper floor 23
CUISINE
Crematata buffet restaurant with outdoor terrace
( la carte served in the summer)
Balafon al fresco lunch buffet and la carte
(winter only)
Buffet dinner and la carte menu may be servedin either restaurant
ROOM FACILITIES
Twins and doubles
Air-conditioning
Safety deposit boxes
Satellite television
Internet (payable locally)
Hairdryer
Telephone
HOTEL FACILITIES
Large swimming pool
Separate childrens pool
Unspoilt, sandy beach
Fitness/spa facilities with small pool
Treetop lobby bar
Pool bar
Taxi shuttle twice daily (one way)
World class conference facilities
194 rooms
ACTIVITIES
Table tennis
Volleyball, water polo
Billiards, darts
Step and water aerobics
Evening entertainment
(3 times a week, winter only)
This beachfront property is now extremely popular as anall-inclusive hotel. Its fantastic location beside the oceanensures stunning views from both the rooms and public areas.
The atmosphere is lively in winter, although quiet corners
can be found, and the small spa with its separate pool offers a
tranquil alternative.
The hotel is built into the hillside, nestled between giant baobab trees, and the
rooms are of a contemporary style, most enjoying sea views from their ocean-
facing balcony or terrace. Standard baobab rooms are fairly compact and
located in the Baobab wing closest to reception on the cliff top; there is also avariety of upgrade options such as the superbly located Beach rooms.
Dining is buffet style and may be in the elevated Crematata buffet restaurant
(not air-conditioned) where breakfast is also served, or at the poolside. An
la carte menu is available with a discount for all-inclusive guests.
Located near the village of Brufut on a stunning stretch of beach, the setting
of the hotel is more secluded than some other properties, making it ideal
for a hotel-based holiday. But with a number of activities on offer including
a fitness room, beach volleyball and billiards, there is plenty to do along
with simply relaxing! The spa offers a good choice of treatments and we
particularly recommend a massage overlooking the beach in an outdoor
treatment cabana. The lively resort of Kololi is just 8 kilometres away and the
hotel works with tourist taxis to transport you there twice daily.
Since the popular introduction of the all-inclusive option the hotel caters
largely for tourists. Whilst it still offers extensive conference facilities and hosts
private and government functions, this property cannot yet be compared
to some Sheraton hotels in other destinations and, based on customer
feedback, we believe our 4 grade rating to be more accurate.
ALL-INCLUSIVE PACKAGE (not 24 hours)Buffet breakfast, lunch and dinner Local spirits, local beer and house wine, water,
soft and hot drinks (excludes premium brands, fruit juices, full bottles and minibar)
9am-11pm Ice-cream and cakes 4pm-6pm 10% discount on spa treatments
Use of fitness room and steam room/sauna 9am-9pm
NB Excursions are not included and timings are subject to change
For more advice or to book call the experts on 0845 330 4567
A very relaxing holiday in this attractive hotel withextensive grounds fronting the beach. Bedrooms aresuperb with panoramic views across the grounds tothe beach and ocean, and what friendly staff.We would return again!
Irene & Jeff Knott, Hampshire
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
7/25
No. of
Nights
1-Nov
15-Nov
18-Dec
24-Dec
4-Mar
25-Mar
26-Nov
10-Dec
15-Feb
21-Feb
1-Jan
10-Jan
4-Apr
11-Apr
16-Nov
25-Nov
28-Jan
14-Feb
25-Dec
31-Dec
26-Mar
3-Apr
11-Dec
17-Dec
22-Feb
3-Mar
11-Jan
27-Jan
12-Apr
30-Apr
7
10/11
14
1143 1115 1094 1079 1520 1562 1159 1145 1161 1230 1148 1119 1248 1248 1094
1414 1398 1372 1534 1928 1790 1447 1428 1515 1515 1420 1393 1551 1551 1366
1672 1647 1628 1956 2251 2016 1695 1664 1697 1713 1675 1656 1799 1724 1618
FLIGHT CHOICE
Twice weekly flights from Gatwick and
Manchester. Weekly flight from Birmingham
All flights are direct to The Gambia
In-flight meals, 20kgs luggage allowance and
transfers are included in brochure priced hol
Upgrade to Premium Class or legroom seats
See pages 80 & 81 for further flight informatPrices are in s per person on All-in clusive in a Standard baobab room from Gatwick on a Tuesday and include 65 APD, 20 ADF and 35 of other known taxes and charges.For all flight supplements, see page 80. Extra nights (per person per night) 1 Nov 10 Dec 79, 11 Dec 31 Dec 98, 1 Jan 30 Apr 81
WINTER 2012-13 PRICES on All-inclusive
Contact your Local ravel Agent or book at Gambia.co.uk
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8/2538
SUPPLEMENTS & REDUCTIONS
Half board 13
Dine-around package 99 per week
Air-conditioning included
Single room 16
3rd person sharing -5
Child sharing (2-15 years) -20
All supplements and room upgrades are per
person per night based on twin occupancy
ROOM CHOICE
Superior rooms are on the 1st & 2nd floors 6
Premium rooms are larger ground floor rooms
with a spacious patio 9
Studios are open plan and ground floor with
kitchen area, double bed and 2 sofa beds 11
Suites on the 1st & 2nd floors all have double
beds with a separate lounge area 12
All upgraded rooms are furnished to a higher
standard with tea/coffee-making facilities,
hairdryers and free safes
ROOM FACILITIES
Majority double beds, limited twin beds
available on request (cannot be guaranteed)
Air-conditioning
Safe facilities (payable locally)
Television
Mini fridge
Hairdryers on request
2 and/or UK 3 pin sockets
HOTEL FACILITIES
Long sandy beach
Pool and sun terraces
Hotel shops and clinic
TV area in reception
Wi-Fi and internet access (payable locally)
Massage and beauty salon (payable locally)
2 bars, childrens play area
258 rooms
ACTIVITIES
Daytime activities and evening entertainment
Table tennis
Tennis courts and coach (payable locally)
Ptanque/boules
Volleyball
Small outdoor gym
Bird guide and golf pro (payable locally)
CUISINE
Kudula themed buffets every evening
The Brasserie great food and ocean views.
Table dhte and la carte menus
Geckos pool/beachside snack bar
Dine-around package a mixture of hotel
buffets and outside restaurant dinners
Half board guests receive a credit at
The Brasserie restaurant More Online Gambia.co.uk/Kombo
Situated on a great sandy beach, this is a well-established,lively hotel with a full time entertainment team and plentyof activities throughout the day and evening to keep you
occupied. However, with the beach just a few steps away and
spacious gardens, there is plenty of space to lay back and relax.
Whatever your interest you should find something to suit at the Kombo
Beach during the day you can join in with pool games or aerobics,
take tennis lessons or wander around the tropical gardens doing a little
birdwatching. If all that sounds too much like hard work, why not pamper
yourself with a massage or treatment at the beauty salon? And after a busyday, what better way to unwind than with a drink at the hotels beachside
wine bar, which is one of the best places to watch the sun set whilst enjoying
a Julbrew, The Gambias locally produced beer.
The spacious standard rooms are fairly basic and set within 3-storey buildings
amongst the gardens with private terraces or balconies, where you can sit
and listen to the ocean. There are plenty of room upgrade options with
superior quality furnishings, a free safe as well as tea and coffee-making
facilities. Ground floor studios face the tennis courts, are open-plan offering
kitchen facilities and are ideal for families.
The hotel boasts 2 bars and 2 restaurants, plus a snack bar serving a wide
range of dishes including pizzas and drinks throughout the day and evening.
A dine-around package is also available for those who prefer a little more
variety. In the evening at the Kombo Beach there is usually entertainmentbeside the pool with live local bands, themed dinners or dancing.
The popular resort of Kotu offers a couple of other hotels, a few restaurants,
a craft market, beach bars and a taxi rank just outside the hotel, so its easy
to get out and about. This is a good fun hotel, popular with families, couples
and groups and has a high number of repeat guests.
DINE-AROUND PACKAGEThis alternative half board package allows guests to budget for evening
meals whilst providing a level of dining flexibility, within Kotu and beyond.
A weeks package includes 4 buffet dinners in Kombo Beachs main
Kudula restaurant, plus a further three meals in a choice of selected local
restaurants, most of which are in different resorts a short taxi ride away for
those wanting to explore a little further afield (transportation not included).
Kombo Beach HotelKotu
Beachfront Lively Families Groups
For more advice or to book call the experts on 0845 330 4567
We are proud to have once again been awardeda Travelife Gold Award for our commitment tosustainable tourism - for the 3rd time! Our GreenTeam is focused on water and energy-saving measuresand supporting local communities into the future.
Marc van Maldegem, General Manager
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
9/25
No. of
Nights
1-Nov
15-Nov
18-Dec
24-Dec
4-Mar
25-Mar
26-Nov
10-Dec
15-Feb
21-Feb
1-Jan
10-Jan
4-Apr
11-Apr
16-Nov
25-Nov
28-Jan
14-Feb
25-Dec
31-Dec
26-Mar
3-Apr
11-Dec
17-Dec
22-Feb
3-Mar
11-Jan
27-Jan
12-Apr
30-Apr
7
10/11
14
718 699 688 675 1098 1130 765 754 775 840 758 729 844 844 693
850 822 797 958 1339 1228 890 882 947 947 881 852 991 991 804
884 868 839 1183 1444 1256 945 933 954 962 930 898 1035 997 830
FLIGHT CHOICE
Twice weekly flights from Gatwick and
Manchester. Weekly flight from Birmingham
All flights are direct to The Gambia
In-flight meals, 20kgs luggage allowance and
transfers are included in brochure priced hol
Upgrade to Premium Class or legroom seats
See pages 80 & 81 for further flight informatPrices are in s per person on Bed & Breakfast in a Standard room from Gatwick on a Tuesday and include 65 APD, 20 ADF and 35 of other known taxes and charges.For all flight supplements, see page 80. Extra nights (per person per night) 1 Nov 10 Dec 24, 11 Dec 31 Dec 45, 1 Jan 30 Apr 28
WINTER 2012-13 PRICES on Bed & Breakfast
Contact your Local ravel Agent or book at Gambia.co.uk
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
10/25
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
11/25
No. of
Nights
1-Nov
15-Nov
18-Dec
24-Dec
4-Mar
25-Mar
26-Nov
10-Dec
15-Feb
21-Feb
1-Jan
10-Jan
4-Apr
11-Apr
16-Nov
25-Nov
28-Jan
14-Feb
25-Dec
31-Dec
26-Mar
3-Apr
11-Dec
17-Dec
22-Feb
3-Mar
11-Jan
27-Jan
12-Apr
30-Apr
7
10/11
14
760 745 734 718 1189 1240 805 794 817 878 806 783 891 891 748
888 864 852 1046 1430 1314 956 943 1010 1010 952 926 1054 1054 882
943 928 909 1320 1623 1382 1013 992 1039 1061 1034 998 1115 1063 927
FLIGHT CHOICE
Twice weekly flights from Gatwick and
Manchester. Weekly flight from Birmingham
All flights are direct to The Gambia
In-flight meals, 20kgs luggage allowance and
transfers are included in brochure priced hol
Upgrade to Premium Class or legroom seats
See pages 80 & 81 for further flight informatPrices are in s per person on Bed & Breakfast in a Deluxe room from Gatwick on a Tuesday and include 65 APD, 20 ADF and 35 of other known taxes and charges.For all flight supplements, see page 80. Extra nights (per person per night) 1 Nov 10 Dec 29, 11 Dec 31 Dec 59, 1 Jan 30 Apr 34
WINTER 2012-13 PRICES on Bed & Breakfast
Ocean ClipperDeluxe room
Contact your Local ravel Agent or book at Gambia.co.uk
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
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ACTIVITIES
Varied entertainment programme (winter only)
Table tennis, crazy golf, croquet
Squash and tennis court
(local charge for BB & HB guests)
Basketball and volleyball
Pool and snooker(local charge)
Childrens activity programme
(winter only, subject to minimum numbers)
CUISINE
Bantaba restaurant serving buffet breakfast and
dinner(may be table dhte in summer)
Dunda la carte restaurant (small half board/
all-inclusive credit provided)
Riverside restaurant serving poolside snacks and
a table dhote menu. Buffet lunch for all-inclusive
guests may be served here.
ROOM CHOICE
Pool/sea view rooms 5
Suites have a separate living room and
double bedroom 19
ROOM FACILITIES
Twin or double beds
Air-conditioning
Minibar, safe
Direct dial telephone
Television, hairdryer
Complimentary toiletries
Interconnecting rooms
UK 3 pin sockets
HOTEL FACILITIES
Large sandy beach
Pool and 2 Jacuzzis, childrens pool
2 bars, hotel shop, hairdresser
Massage centre
Hotel gym, disco
Wi-Fi in reception
Internet caf
204 rooms
If its a hotel-based holiday you prefer, the Laico AtlanticBeach could be for you. With its enviable beach location,lively activity programme and friendly atmosphere, it is ideally
suited for a half board or all-inclusive holiday.
Set directly on a beautiful stretch of sandy beach, one of the biggest in
The Gambia, this hotel is located close to the administrative capital, Banjul,
away from the majority of tourist hotels.
Public areas are spacious and comfortable and both garden and sea view
rooms are of a good standard with new soft furnishings in 2011; with the
option of interconnecting rooms, its an ideal choice for families too.Away from the beach, guests can choose to simply relax by the large pool or
take advantage of the wide range of daytime activities during winter. Squash
and tennis courts are available for the more active, and there is a small
beauty salon offering treatments at a discount for all-inclusive guests.
2 Jacuzzis provide the perfect place to unwind after a day in the sun and the
bird garden, home to many different species, is popular with all guests.
Due to the growing popularity of the all-inclusive package introduced
last winter, our prices are now based on all-inclusive. However bed and
breakfast or half board options are still available for a reduction as there is
plenty of choice for dining, with 3 restaurants offering traditional buffet dishes,
hot and cold snacks and la carte cuisine. Evening entertainment is provided
daily in winter so youll probably be happy to relax at the hotel, however if
you feel like exploring further afield, a good choice of bars and restaurantscan be found in Kololi, approximately 20 kilometres away.
This well-established hotel will appeal to couples and families and is also
well set up for groups with meeting rooms available. It attracts many repeat
customers and is growing in popularity as an all-inclusive property.
More Online Gambia.co.uk/Atlantic
ALL-INCLUSIVE PACKAGE (not 24 hours, winter only) Buffet breakfast, lunch and dinner
Local spirits and beer, house wines and soft drinks 8am-11pm
(excludes premium brands and minibar/room service)
Complimentary ice-cream selection
Games and sports facilities e.g. tennis, squash
20% discount on massages and hairdressing services
Laico Atlantic Beach HotelBanjul
Beachfront All-inclusive Families
SUPPLEMENTS & REDUCTIONS
Half board -14
Bed & breakfast -25
Air-conditioning included
Single room from 10
3rd person sharing -4
Child sharing on all-inclusive (2-15 years) -20
All supplements and room upgrades are per
person per night based on twin occupancy
For more advice or to book call the experts on 0845 330 4567
This hotel really does cater for everyone, withits comfortable rooms, consistently good food anda beach to die for. The staff were always helpful,serving drinks with a smile and keeping the hotelspotlesswith a smile!
Nina Barlow, Administrator
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WINTER 2012-13 PRICES on All-inclusive
No. of
Nights
1-Nov
15-Nov
18-Dec
24-Dec
4-Mar
25-Mar
26-Nov
10-Dec
15-Feb
21-Feb
1-Jan
10-Jan
4-Apr
11-Apr
16-Nov
25-Nov
28-Jan
14-Feb
25-Dec
31-Dec
26-Mar
3-Apr
11-Dec
17-Dec
22-Feb
3-Mar
11-Jan
27-Jan
12-Apr
30-Apr
953 934 919 907 1294 1327 984 972 995 1066 980 956 1057 1057 930
1164 1143 1125 1291 1578 1470 1191 1184 1267 1267 1188 1163 1286 1286 1143
1328 1309 1290 1572 1785 1614 1376 1362 1378 1392 1360 1348 1469 1425 1297
7
10/11
14
FLIGHT CHOICE
Twice weekly flights from Gatwick and
Manchester. Weekly flight from Birmingham
All flights are direct to The Gambia
In-flight meals, 20kgs luggage allowance and
transfers are included in brochure priced hol
Upgrade to Premium Class or legroom seats
See pages 80 & 81 for further flight informatPrices are in s per person on All-in clusive in a Standard room from Gatwick on a Tuesday and include 65 APD, 20 ADF and 35 of other known taxes and charges.For all flight supplements, see page 80. Extra nights (per person per night) 1 Nov 10 Dec 57, 11 Dec 31 Dec 68, 1 Jan 30 Apr 59
Contact your Local ravel Agent or book at Gambia.co.uk
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No. of
Nights
1-Nov
15-Nov
18-Dec
24-Dec
4-Mar
25-Mar
26-Nov
10-Dec
15-Feb
21-Feb
1-Jan
10-Jan
4-Apr
11-Apr
16-Nov
25-Nov
28-Jan
14-Feb
25-Dec
31-Dec
26-Mar
3-Apr
11-Dec
17-Dec
22-Feb
3-Mar
11-Jan
27-Jan
12-Apr
30-Apr
7
10/11
14
794 775 768 749 988 1017 801 790 812 876 792 771 876 876 765
938 916 907 1012 1199 1150 938 929 978 978 931 908 1064 1064 898
999 985 976 1170 1346 1192 1010 997 1019 1035 1004 983 1127 1089 974
Prices are in s per person on All-in clusive in a Bungalow room from Gatwick on a Tuesday and include 65 APD, 20 ADF and 35 of other known taxes and charges.
For all flight supplements, see page 80. Extra nights (per person per night) 1 Nov 10 Dec 32, 11 Dec 31 Dec 39, 1 Jan 30 Apr 34
FLIGHT CHOICE
Twice weekly flights from Gatwick and
Manchester. Weekly flight from Birmingham
All flights are direct to The Gambia
In-flight meals, 20kgs luggage allowance and
transfers are included in brochure priced hol
Upgrade to Premium Class or legroom seats
See pages 80 & 81 for further flight informat
Abright and colourful hotel, Palma Rima offers good valuefor money for those who are looking for a fun holiday,with entertainment and activities on offer throughout the day
and evening, and is ideally suited as a budget all-inclusive holiday.
The focal point of the hotel is undoubtedly the huge swimming pool and
sun terrace: in between refreshing dips in the pool, guests are never short
of things to do with many daytime activities. If you want to feel the sand
between your toes, the beach is a short walk away, past a few bars and
restaurants including Luigis ice-cream parlour, where there are loungers
and sun shades for use with a small charge. A sociable feel continues into
the evenings, and guests are regularly entertained by local bands. The hotel
has an informal atmosphere and also has its own nightclub and bar. Located
midway between the tourist areas of Kotu and Kololi, you are only a short
taxi ride away from other restaurants and bars if you fancy a change of scene.
We offer spacious, simple rooms located in bungalows and air-conditioning
is available for a supplement. These are dotted throughout the gardens,
rather than in the main building where rooms are smaller and available at a
reduction. Each bungalow room has patio windows opening out onto a small
terrace. These rooms sleep up to 4 people and, together with the childrens
pool and lively atmosphere, provide an ideal option for families.
More Online Gambia.co.uk/PalmaRima
WINTER 2012-13 PRICES on All-inclusive
Palma Rima HotelSouth Kotu
Families All-inclusive Lively
HOTEL FACILITIES
Large pool with childrens pool
Pool bar and separate all-inclusive bar
Giant chess
Local entertainment, nightclub, shop
Safety deposit box in reception (payable locally)
Table tennis, tennis
(payable locally, free for all-inclusive guests)
152 rooms
ROOM FACILITIES
Twin beds, UK 3 pin sockets
Air-conditioning, fans, fridges
(payable locally, on request)
ROOM CHOICE
Pool rooms in the main building are smaller
with a balcony or terrace. -1
No air-conditioning, fans available (payable locally)
CUISINE
Basic buffet breakfast, lunch and dinner
Table dhte dinners with a mixture of
buffet and waiter service
Sunshine poolside snack bar
SUPPLEMENTS & REDUCTIONS
Half board -10
Bed & breakfast -15
Air-conditioning in bungalows payable locally
Single room 9
Smaller single pool room nil
3rd/4th person sharing -3
Child sharing (2-15 years) -4
All supplements and room upgrades are per
person per night based on twin occupancy
ALL-INCLUSIVE PACKAGE (not 24 hours, winter only) Buffet breakfast, lunch and dinner
Snacks and hot drinks from restaurant (limited hours)
Local spirits (gin, vodka, rum & tequila), local beer and house wine,
mineral water and soft drinks 11am-11pm
Free activities: tennis, table tennis, giant chess, water polo/aerobics
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SUPPLEMENTS & REDUCTIONS
All-inclusive included
Single room rom 15
3rd person sharing -11
Child sharing (2-11 years) -30
All supplements and room upgrades are per
person per night based on twin occupancy
ROOM CHOICE
Ocean view with a partial sea view 15
Ocean ront larger beachront room 29
Family rooms are also available on request
CUISINE
La Plage restaurant buet breakast, lunch,
tea and dinner
Restaurant Atlantis la carte restaurant
Beach bar La Plage
ROOM FACILITIES
Air-conditioning
Telephone
Satellite television
Bathroom with shower
Hairdryer
Saety deposit box
HOTEL FACILITIES
Large swimming pool with childrens pool
Private beach
3 bars, discotheque
Beauty salon (payable locally)
Git shop
Laundry service
142 rooms
ACTIVITIES
Entertainment team day and night
Nightly live music and evening entertainment
Scuba lessons, aqua aerobics and water polo
Tennis, beach volleyball
Ptanque, table tennis, watersports
This elegant all-inclusive hotel has undergone a totalrefurbishment in the last few years and enjoys a fantasticlocation nestled between a white sandy beach and the
lagoon of La Somone, with the busier resort of Saly only
a 20-minute drive away.
Decameron Hotels & Resorts is renowned or providing unique, high
quality holiday experiences and this hotel in Senegal is no dierent, suiting
holidaymakers o all ages. The spacious comortable, bungalow-style rooms
are decorated in a colourul blend o modern and Arican dcor and are
scattered amongst the pretty gardens, all with a private terrace and attractiveview; some o the beach ront rooms open directly on to the sandy beach
or a blissul panorama as soon as you wake up.
Your all-inclusive package oers good variety with dining o a high standard
in the 2 restaurants. The restaurants and bars, as well as the swimming pool
and sunbathing terraces, all have commanding views over the beach and
lagoon, with tables arranged both inside and outside to enjoy al resco dining
during the balmy evenings.
This hotel has everything you need or a holiday as active or as relaxed
as you like, as many activities are also included in your package, such as a
scuba diving trial in the swimming pool, a range o non-motorised
watersports rom the beach, tennis, volleyball and even the weekly
managers cocktail party.
For something dierent, the lagoon next door is home to some 150 species
o birds, with pelicans and famingos being the most prominent. The sight
o these beautiul birds will appeal to everyone, whether youre a keen
twitcher or not!
Transer time rom Dakar to La Somone: 21/4 hrs
ALL-INCLUSIVE PACKAGEAllmealsandsnacks
Unlimitedlocalalcoholicandnon-alcoholicbeverages
Wineservedwithlunchanddinner
Non-motorisedwatersports:windsurf,kayaks,etc.
Dailyactivitiesprogramme(aerobics,soccer,volleyball,etc)
Nightlyentertainmentfeaturinglocalandstaffshows
More Online Senegal.co.uk/Decameron
Royal Decameron Baobab ResortLa Somone
Beachfront Lively Birdwatching
Exclusive
For more advice or to book call the experts on 0845 338 8700
The Royal Decameron Baobab Resort has to haveone of the best locations in Senegal - no matterwhich way you look, there is a fantastic view!
Alison Collins, Product Manager
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No. of
Nights
1-Nov
15-Nov
18-Dec
24-Dec
4-Mar
25-Mar
26-Nov
10-Dec
15-Feb
21-Feb
1-Jan
10-Jan
4-Apr
11-Apr
16-Nov
25-Nov
28-Jan
14-Feb
25-Dec
31-Dec
26-Mar
3-Apr
11-Dec
17-Dec
22-Feb
3-Mar
11-Jan
27-Jan
12-Apr
30-Apr
7
9
14
WINTER 2012-13 PRICES on All-inclusive
1288 1279 1260 1286 1593 1719 1378 1338 1329 1376 1328 1315 1399 1331 1282
1412 1399 1386 1419 1795 1843 1506 1459 1453 1498 1457 1446 1518 1448 1399
1695 1686 1659 1934 2228 2155 1807 1774 1766 1809 1769 1748 1814 1737 1688
FLIGHT CHOICE
Wednesday and Friday scheduled fights rom
Heathrow, Manchester, Bristol, Newcastle,
Birmingham to Dakar via Brussels
In-fight meals, 46kgs luggage allowance and
transers to and rom Dakar are included in t
brochure price
See pages 80 & 81 or urther fight inormatPrices are in s per person on All-in clusive in a Standard room rom Heathrow on a Wednesday and include 65 APD and 140 o other known taxes a nd charges.
For 12 nights, add the extra night costs to the 9 night price and add the Friday fight supplement.
Extra nights (per person per night) 1 Nov 17 Dec 65, 18 Dec 31 Dec 85, 1 Jan 30 Apr 70
Contact your Local Travel Agent or book at Senegal.co.uk
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
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INFORMAION
A-ZWhat is includedThere are no hidden extras to add to ourbrochure prices, which include a luggageallowance, all taxes, transers and meals onoutbound and inbound fights. The brochured
holiday price includes:
Return fight between the UK and Banjul/
Dakar with in-fight catering o a hot meal
Luggage allowance of: economy flights
to Banjul 20kgs (30kg i you purchase our
Gold Package), Premium Class 30kgs.
The luggage allowance on fights into Dakar
with Brussels Airlines is a very generous
46kgs (2 pieces o 23kg), Business Class
64kgs (2 pieces o 32kg)
Transportation between the airport and your
accommodation
Accommodation based on 2 sharing and
meal basis is as detailed on your booking
conrmation invoice
The services of our resort staff and localoce please note that our representatives
do not visit any o our Unique Collection
properties or Hibiscus House in The
Gambia or hotels in the Sine Saloum Delta,
Senegal (except Royal Lodge) where
a 24 hour contact number is provided
Welcome meeting (excluding above hotels)
Airport departure taxes from both the UK
and The Gambia/Senegal
CAA ATOL protection contribution
UK Air Passenger Duty (APD) 65
(Premium Class/Business Class 130)
5 Gambian Government tourism tax
(or Banjul fights)
Banjul Airport Development Fee (ADF) of20
Welcome drink on arrival in Banjul/Dakar
A Gambia Guide and/or Senegal Guide for
package holidays
Resort map for Gambia holidays
Christmas and New Year Gala dinners
In order to help you plan your visit we have compiled a short A-Z o
useul inormation about our holidays to The Gambia and Senegal.
You will find a wealth of further information relating to these and other
subjects on our websites or alternatively call one o our reservations
team and use their rst-hand knowledge.
Airport hotels,car parking
and loungesWe can oer a range o hotels with or without
parking to suit all budgets located at or near
the airport o your choice. For your convenience
we can also arrange business lounges at all o
our UK airports and the air-conditioned First
Class Lounge in Banjul Airport on certain days.
Conveniently located car parks are available at
all airports, which oer a ree 24 hour transer
service to and rom the airport terminal. To make
a booking please visit Gambia.co.uk/Holidayextras
orSenegal.co.uk/Holidayextras or call Holiday
Extras on 0871 360 1367.
Book with condenceThe Gambia Experience and The Senegal
Experience are trade names o Serenity Holidays
Limited. Most o the holidays and fights in this
brochure are ATOL protected by the Civil
Aviation Authority. Our ATOL number is 1866.
Please see page 3 or our Fair Trading Charter or
more inormation.
We are also members o ABTA and AITO. AITO
is the Association or independent and specialistholiday companies. Member companies, usually
owner-managed, strive to create overseas
holidays with high levels o proessionalism and a
shared concern or quality and personal service
as well as sustainable tourism. The Association
encourages the highest standards in all aspects o
tour operating. See page 79 or the AITO charter.
Child and inant discountsTo qualiy or a child discount, children must be
between 2 and 15 years old on return to the UKi travelling to The Gambia (2 and 11 years old to
Senegal). They must share a room with 2 adults
paying brochure price. Inants under 2 years on
return to the UK are charged a ee o 45 to
cover administration costs but are not allocated
a luggage allowance (except Monarch Airlines at
10kgs) or a seat on the aircrat.
Tings to know
before you go
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
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INFORMAION
Check-in
For all fights to Dakar and Banjul rom Gatwick
please ensure that you check in at least 2 hours
prior to the departure time shown on your tickets
(3 hours rom Banjul) except when travelling in
Premium Class, which is 90 minutes. For regional
fights to Banjul check-in is also 90 minutes prior
to departure time. Our airport representative will
be at the check-in desk to assist with any queries
that may arise. I you are collecting a ticket on
departure, please ensure you allocate sucient
time to pick up your documents.
Currency
The Gambias currency is the Dalasi (45 Dalasi
to 1 in April 2012). Credit cards may also be
accepted, although conversion to US dollars is
now used; please check with individual hotels
(surcharges will apply). Use o debit cards is
restricted. The currency in Senegal is the West
Arican CFA Franc but Euros are also accepted in
hotels (xed rate o1 = 656 CFA Franc).
Excess luggageAirlines are very strict about luggage allowance
and only consider limited requests or an
increased allowance rom registered charities.
I you are carrying more than your allocated
amount you will have to pay an excess luggage
charge at check-in (approximately 15/kg) and
we cannot guarantee that the airline will accept
all your luggage. I you do have a large amount o
luggage, we can advise on sending it by reight.
Flight delays
Occasionally, despite the best eorts o all
concerned, fights are delayed or reasons
beyond our control. In the event that such a
delay occurs, we will always do our best to
provide a snack or meal when appropriate
and in the case o an overnight delay, provide
accommodation, although this may not be your
holiday accommodation. Should there be an
extended delay to your homeward fight we will
endeavour to delay your departure rom your
holiday accommodation.
Foreign Oce travel advice
We are working with the Foreign and
Commonwealth Oce to do all that we
can to help British travellers stay sae overseas.
Their website at Fco.gov.uk/KnowBeforeYouGo
is packed with essential tips, travel advice and
up-to-date country specic inormation.
Gambia Tourism Board57 Kensington Court, London W8 5DG
Telephone: 0207 376 0093
Holiday questionnaireTo help us improve our service and ensure
standards are maintained, we should be
most grateul i you would take the time to
complete our questionnaire in resort and
return it to our resort sta prior to your
departure. Your feedback will now influence the
ratings displayed online or each property.
We will also donate 10 to The GambiaExperience School Development Fund or every
100 completed questionnaires received.
LanguageThe ocial language in The Gambia is English
and in Senegal it is French. In both countries
tribal languages are also spoken, these include
Mandinka and Wolo.
MedicationNo inoculations are compulsory i travelling rom
EU although you may be required to show a yell
ever certicate when passing between The Gam
and Senegal. You should consult your doctor befo
booking, who will recommend certain medicatio
especially or malaria prevention. All medicines
should be carried in hand luggage.
Passports and visasA ull British 10 year passport is required or en
into The Gambia or Senegal, valid or at least 3
months ater you get back to the UK. I you ne
to apply or a passport, do so at least 12 week
beore departure. For other nationalities please
call our oce or details. For long stay holidays
The Gambia, travellers must have their passpo
stamped by the Immigration Oce every 28 d
British passport holders on our transers do no
require a visa or entry to Senegal.
Prices and surchargesOur prices are based on the cost o uel as o
4th May 2012. I the cost o uel does rise, we
may be orced to introduce a uel surcharge to
cover the increased costs to us. In the event o
any other security costs or taxes being levied,
there may also be an increase in prices printed
in this brochure, please see section 11 o our
Fair Trading Charter on page 83 or more deta
The publication date o this brochure is 11th
May 2012; prices will be superseded by any
subsequent editions o this brochure.
Private transers
Unortunately we are unable to include private
transers as standard within any o our holiday
packages due to a shortage o suitable vehicles
in The Gambia. However, on request we can
organise private transers to your accommodat
in either air-conditioned cars or minibuses or
per car each way to/rom the airport (maximum
4). There is a supplement or Unique Collectio
private transers, however standard transers othese hotels usually operate direct and with sm
numbers. For prices in Senegal please contact u
Requests
I you have any requests or your holiday
accommodation or fights, please ensure that
they are requested at the time o booking.
We shall be pleased to pass on your request
to the airline or hotel, however we cannot
guarantee that they will be met.
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INFORMAIONINFORMAION
Room check-in and out timesThe standard international practice is to let
rooms rom midday to midday, however times
do vary. Check-in times are usually between
2pm and 3pm, check-out times between 11am
and 12 noon on the day o departure.
Senegal Embassy39 Marloes Road, London W8 6LA
Telephone: 0207 938 4048
TicketsThese can be expected 2 weeks prior to your
date o travel together with your accommodation
voucher, luggage labels and our Gambia
Guide or Senegal Guide or clients taking
accommodation, which we hope you nd
useful. Your actual flight timings will be those
shown on your tickets; please check them
careully as soon as you receive them. In addition,
please check your return fight details with your
representative or our resort oce.
Time dierenceNo dierence in time except April October
when the UK is one hour ahead, due to British
Summer Time.
TransersTransers will be in coaches, mini-buses or 4x4
vehicles and may not be direct to your hotel,
however please contact us i you would like
to arrange a private transer or your party.
Transer times rom the airport to your hotel in
The Gambia vary rom 25 to over 50 minutes
depending on the hotel and route taken. For
more details see pages 12-13. Transer times in
Senegal can be anything rom 2 hours to
4 hours. The transer to Senegal rom Banjul
will also include a crossing on the Barra Ferry,
which may be on oot (escorted) to avoidtrac queues. Some o the journey to hotels
in the Sine Saloum Delta will be along an unlit
bumpy track. For transer times see hotel pages.
Summer holidaysIn Te Gambia & SenegalAlthough The Gambia & Senegal are oten thought o as purely winter sun destinations, some o our customerspreer to travel in the green season when the beaches are virtually empty and the resorts are quieter.
July and August holidays oer great value, especially in luxury hotels, when it is high season in the busier Mediterranean resorts. Throughout the summer
the average temperature remains at 30C; May and June are particularly good months to travel as the weather is much the same as during winter. From July
to October humidity is higher and there are short spectacular tropical storms, however these normally occur at night. We fy to The Gambia throughout the
summer rom Gatwick, and to Senegal rom 5 UK airports. Not all hotels, restaurants and acilities will operate during summer so i you have any queries or
to request a summer pricing supplement, please contact our reservations team on 0845 330 4567 or 0845 338 8700. For details o additional hotels open
during summer and any special oers visit our website.
Ngala Lodge
Boutique Hotel
See Gambia pages 22-23
Coco Ocean Resort & Spa
Boutique Hotel
See Gambia pages 20-21
Sunset Beach Hotel
See Gambia page 49
Sheraton Gambia Hotel
See Gambia pages 36-37
The Kairaba Beach Hotel
See Gambia pages 24-25
Royal Decameron Baobab
See Senegal pages 64-65
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INFORMAION
FAQs
Q. What are the beaches like?The coastline o The Gambia can suer rom
erosion due to strong Atlantic currents. The
beaches were replenished at the end o 2003
and there are wide sandy beaches at Kotu, Bijilo,
Bruut, Cape Point and Banjul. Kololi has since
suered again but still has a sandy beach with
sunbathing areas. In Senegal, both Saly and La
Somone have glorious white sandy beaches. Set
in bays, the waters are calm and clear, ideal or
swimming and watersports. In the Sine Saloum
Delta most o the hotels are set on rivers,
although there are still small sandy beaches.
Q. Is it sae?
Crime in The Gambia and Senegal against tourists
is low. In The Gambia you will experience
bumsters, locals who try to make a living selling
private excursions, handicrats and working as
unocial guides. They can be persistent to the
point o nuisance; although the Gambia Tourism
Board has successully reduced the number
o bumsters, there is still more work to do.
You will experience less hassle in Senegal. In
both countries we would advise you to exercise
caution and not show o valuables, as in any
oreign country.
Q. Will one o your representatives
visit our hotel?
In The Gambia we have a large resort team and
our representatives visit the hotels every day
except Sunday to help guests make the most o
their holiday. Our reps do not currently visit any
o our Unique Collection properties or Hibiscus
House as these all oer their own very personal
service. In Senegal a representative will visit the
hotels in Saly, La Somone and Royal Lodge in the
Sine Saloum Delta. In other hotels the hotel sta
will look ater our guests and telephone numbers
will be provided in case we can assist in any way.
Q. Will I fnd Wi-Fi in my hotel?
A number o hotels do now have Wi-Fi access
either in public areas or rooms, and some have
internet cas; we can advise on which properties
are best suited to your needs. However, please
note that the connection may be erratic.
Q. How much are children
catered or?There are no kids clubs or waterparks but
The Gambia and Senegal oer exotic holiday
destinations or amilies and ascinating cultural
experiences. Some hotels have separate
childrens pools and play areas with activities
arranged depending on numbers. Please contact
our reservations team or hotels and rooms types
particularly suited to amilies: or 2 adults, plus a
child and/or a cot many standard rooms will be
cramped so we may recommend an upgrade.
Frequently asked questions
As a specialist tour operator, we know The Gambia and Senegal well and
would like to share that knowledge with our customers. More detailedinformation is provided in our Things To Know Before You Go section
on pages 76-78 and we produce our own guide books which will be
sent with your tickets. The ollowing are just a ew o the most common
questions we are asked, however there are more extensive lists online at
Gambia.co.uk/Faqs and Senegal.co.uk/Faqs
Quality CharterEXCLUSIVE MEMBERSHIPAITO sets criteria regarding ownership, nance andquality which must be satised beore new companieadmitted to membership. All members are required adhere to a Code o Business Practice which encourahigh operational standards and conduct.
FINANCIAL SECURITYAn AITO member is required to arrange nancialprotection or all holidays and other arrangements(including accommodation only) booked by customewith the member under the AITO logo. This nanciaprotection applies to customers who are resident inthe UK at the time o booking and to most overseascustomers who have booked directly w ith the memb
In doing so, the member must comply with UKgovernment regulations. Members are required tosubmit details o their nancial protection arrangemento AITO on a regular basis.
As a member o the Association o Independent TourOperators Trust Limited (AITOT) Serenity Holidayshave provided a bond to meet the requirements o tPackage Travel, Package Holidays and Package Tours
Regulations 1992. In the evento Serenity Holidays insolvency,protection is provided or non-fpackages commencing in andreturning to the UK and other
non-fight packages excluding pre arranged travel to arom your destination. Please note that packages boooutside the UK are only protected when purchaseddirectly with Serenity Holidays.
In the above circumstances, i you have not yet traveyou may claim a reund, or i you have already travell
you may be able to continue your holiday or claimrepatriation to the starting point o your non-fightpackage.
ACCURATE BROCHURES & WEB SITESAll members do their utmost to ensure that all theirbrochures and other publications, print or electronic,clearly and accurately describe the holidays and servicoered.
PROFESSIONAL SERVICE & CONTINUALIMPROVEMENTSAll members are committed to high standards oservice and believe in regular and thorough training oemployees. Members continually seek to review andimprove their holidays. They listen to their customeand always welcome suggestions or improving stand
MONITORING STANDARDSAITO endeavours to monitor quality standards regulaAll customers should receive a post-holiday questionthe results o which are scrutinised by the Association
SUSTAINABLE TOURISMAll members acknowledge the importance o AITOsSustainable Tourism guidelines, which recognise thesocial, economic and environmental responsibilities otour operating. Those demonstrating their achievembeyond the pure acceptance o this principle arerecognised by the award o 2 to 5 star status.
CUSTOMER RELATIONSAll members endeavour to deal switly and airly withany issues their customers may raise. In the unlikelyevent that a dispute between an AITO member and customer cannot be settled amicably, AITOs low-coIndependent Dispute Settlement Service may be calleupon by either side to bring the matter to a speedy aacceptable conclusion.
5113
1135
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FLIGHS
FlightsThe Gambia Winter 2012/13 Tuesday and Friday direct daytime fights rom Gatwick (weekend breaks,10 & 11 nights and longer duration holidays available)Wednesday and Saturday fights rom Manchester (10 & 11 nights andlonger duration holidays available)
Tuesday fights rom Birmingham
Premium upgrades and legroom seats at a supplement
90 minute regional and Premium Class check-in in UK
Airport Gold packages available including airport lounges
The Gambia Summer 2013 Direct, daytime fights rom Gatwick (long duration holidays available)
Legroom seats at a supplement
Airport Gold packages available
Flight only ticketsFor fight only prices, including one ways, fexible tickets and long duration
fights, please visit Gambiafights.co.uk
The Gambia Experience oers the widest
choice o year-round fights to The Gambia.
*Flight arrives the ollowing day. All fights operate via Brussels with Brussels Airlines (NB: transit time may be longer on return fights).
Flights also available rom Bristol and Newcastle. Flight schedules are subject to change. na - not available.
From Day UK UK Flight Available
Depart Depart Arrive Supplements Upgrades
Gatwick Tuesday 0900 2240 nil nil nil Legroom
Gatwick Friday 0915 2315 10 30 20 Premium/Exit
Manchester Wednesday 0810 2235 30 70 40
Manchester Saturday 0900 2305 40 90 50
Birmingham Tuesday 0900 2255 30 90 40
Winter 2012/13 Flight details to Lopold Sdar Senghor (Dakar) International Airport
Winter 2012/13 Flight details to Banjul (The Gambia) International Airport
to 10/12 11/12 to 31/12 rom 01/01
From Day UK Senegal Senegal UK Approximate Flight
Depart Depart Arrive Depart Arrive Transit Times Supplements
Heathrow Wed/Fri 1025 1945 2235 0925* 1h 55m nil/50
Manchester Wed/Fri 1025 1945 2235 1025* 1h 15m nil/50
Birmingham Wed/Fri 0935 1945 2235/na 0905*/na 2h 45m nil/50
THE
GAM
BIA
SENEGAL
Airport gold packageOn departure dates when Premium Class is not available we are able to oer an
enhanced service rom Gatwick Airport, exclusive to The Gambia Experience.
This package will include use o the business lounge in both the UK and in Banjul
on your return, an additional 10kg luggage allowance and a complimentary drink
on board the aircrat in each direction. Supplement rom 75pp.
TransersTransers times rom Banjul airport to our resort hotels range rom 25-55
minutes. See page 13 or more details.
Senegal fightsAll Senegal brochure prices are based on scheduled fights to and rom Dakar
(via Brussels), with the exception o the hotels Keur Saloum and Domaine
Les Paltuviers, which are based on fights to Banjul.
Wednesday and Friday fights rom Heathrow, Manchester, Birmingham.
Bristol and Newcastle.
46kgs luggage allowance in economy class
Programmed fights operate rom November to April and are non-stop. Additional Christmas fights may be arranged, call or details.
Carriers are: Monarch Airlines and Thomas Cook Airlines. Flight schedules are subject to change.
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
22/25Contact your Local ravel Agent or book at Gambia.co.uk
FLY IN SYLE
Fly in stylePremium Class is available on
all our Friday Gatwick fightsthroughout winter. On our other
Gatwick fights legroom seats are
usually available, to the right are
details o the benets they oer:
Supplements Premium Legroom
Return 299 120
One way rom UK 190 60
One way rom Banjul 130 60
Premium Class fying includes increased Airport Passenger Duty
(Government tax) charges o 130 per person.
Christmas and New Year additional Premium Class supplements apply to
each sector as ollows:
From UK: 21 Dec 80, 25 Dec 50, 28 Dec 50
From Banjul: 28 Dec 50, 01 Jan 80, 04 Jan 80, 08 Jan 50
Travel InsuranceOur travelling customers should be adequately insured or their own well being, thereore we are again pleased to oer our
insurance policy withtagis, with no price increases and still include ZERO EXCESS on all claims or all types o policy (excluding
personal liability which is 250). Our policy is tailor-made to the specic needs o our customers and includes additional areas ocover, such as delays or cancellation due to heavy snow, sandstorms or volcanic ash.
Single Trip Adult 18-65 Adult 66-79 Child 2-17
Up to 8 days 35.60 71.35 21.30
Up to 17 days 41.80 85.30 24.40
Up to 24 days 45.90 94.50 26.50
Annual multi-trip Adult 18-65 Couple Family
83.60 144.90 160.20
Premiums per person (including 20% Insurance Premium ax)
Summary of Cover
Longer durations, couples, amily and worldwide annual policies (excluding US, and including 17 days winter sports cover)
are also available.
Cancellation or curtailment 5,000
Medical expenses including medical
emergency assistance 5,000,000
Missed departure 1,000
Missed connection 1,000
Personal accident 25,000
Personal possessions 2,500 (400 single item limit)
Personal liability 2,000,000
Legal expenses 15,000
(All maximum limits per person)
Full details o the policy
will be sent with yourconrmation invoice an
there is a 14 day coolingo period rom date o
sale wherein the policymay be cancelled witho
charge.
The policy does not
cover any pre-existinghealth conditions o
the people travellingand other people uponwhose health the trip
may depend, unless aHealth Check has been
carried out by calling0845 408 0585 and
cover is conrmedin writing.
Premium Legroom
Seat pitch 33 33
Pre-bookable seats
Dedicated check-ins in UK & Banjul
Executive lounge at Gatwick X
Priority boarding at Gatwick X
Baggage allowance 30kg 20kg
Separate cabin X
Individual entertainment system X
Enhanced meal service X
Complimentary bar service X
Comort kit X
First Class lounge in Banjul Airport XPriority boarding at Banjul Airport
Number o seats 50 Variable
7/31/2019 Gambia & Senegal OtherHolidayTypes Low
23/2582 For more advice or to book call the experts on 0845 330 4567
Ring The Gambia Experienceon 0845 330 4567
or The Senegal Experienceon 0845 338 8700
How to
Book
Call ourExpert eamOur reservations sta will be happy to share their knowledge o the
countries and help you plan your holiday. Our oce opening hours are:
9am 7pm Monday to Friday
9am 5pm Saturday
10am 4pm Sunday
The oce may be closed during national and bank holidays.
Calls may be recorded or training purposes.
Loyalty discountValued clients who have previously travelled with The Gambia Experience
or The Senegal Experience in the last 3 years will qualiy or a discount o
35 per person, a reduced deposit o 50 and a 10% discount on insurance
premiums. The discount must be claimed at time o booking and is available
throughout the year on hotel-inclusive holidays only, booked at the ull
brochure price and cannot be used in conjunction with a group discount.
Visit your localravel AgentI you obtained this brochure through a travel
agent, you will be able to book with them.
Visit or chat online atGambia.co.uk
You can check availability, prices and book your holiday
or fight 24 hours a day online at Gambia.co.uk,
Gambiafights.co.ukorSenegal.co.uk
Making your bookingOnce you or your travel agent have conrmed your holiday reservation,
we will issue our conrmation invoice by the ollowing day. It is essential
you check that all the details are correct and advise us immediately i they
are not. Any changes at a later date may incur an amendment ee.
PaymentOn conrming your holiday we require a deposit o 95 per person
(50 or repeat customers), payable by debit or credit card. In addition,
i our insurance is taken this must also be paid or at this time. The balancemust be paid at least 8 weeks prior to departure, either online or by
telephone, by cheque, bank transer, debit or credit card. For bookings made
within 8 weeks o departure, ull payment is required at the time o booking.
I we do not receive the appropriate payment, we reserve the right to cancel
your booking and you will be liable or cancellation charges in accordance
with our Fair Trading Charter. Please make cheques payable to The Gambia
Experience/The Senegal Experience and send to Serenity Holidays,
Atlantic House, 3600 Parkway, Solent Business Park, Fareham, Hampshire,
PO15 7AN. Any monies paid by credit card are currently subject to a 2%
charge to cover costs levied by the providers (no charge or debit cards).
Deposit - 95 per person
Make sure you have adequate insurance
Check your conrmation invoice
Balance paid 8 weeks prior to departure
Seek travel health advice rom GP
Complete Additional PassengerInormation (API) online
Payment by cheque, bank transer, online,debit card or credit card (2% charge)
Booking Checklist
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The Gambia Experience and The Senegal Experience is operated by Serenity Holidays(Serenity Holidays Ltd). We are committed to a policy of fair trading and make every effort toensure that you have an enjoyable holiday with us. Our terms of trade have been formulatedas a result of our responsibilities under law and in no way affect your statutory rights asa consumer. We accept responsibility for the quality of the holidays we provide and theexcursions booked with our local representatives. Please read this carefully and keep with youon holiday as it sets out the basis of the contract between you and Serenity Holidays Ltd.
We are a member of ABTA, membership number V5963. We are obliged to maintain a highstandard of service to you by ABTAs Code of Conduct. We can also offer you an arbitrationscheme for the resolution of disputes arising out of, or in connection with this contract. Furtherinformation on the Code and arbitration can be found at http://www.abta.com
DATA PROTECTION When you make an enquiry or booking with us, informationabout you is collected. This refers to information such as your name, contact details, travelpreferences and any special needs/disabilities or dietary requirements. By giving us thesedetails, you consent for these to be used as necessary in processing your booking andcomplying with legal requirements (e.g. forwarding passenger lists to airlines). We may alsouse your details to send you future holiday brochures or advise of special offers from ourselves
- should you NOT want to receive these, please tell us. Some of your information may beconsidered sensitive personal data under the Data Protection Act 1998, which will only beused when it is necessary for us to communicate your needs to a hotel or airline. For moreinformation please refer to our Privacy Statement shown on our websites www.gambia.co.uk or www.senegal.co.uk
We sell the following arrangements:
Package Holiday
A package holiday is a combination of at least two of the following services (a) transport, (b)accommodation or (c) other tourist services (not ancillary to any transport or accommodationand forming a significant part of the arrangements) where booked through us at an inclusiveprice. If you book a package holiday through us, it will be protected under the PackageTravel, Package Holidays and Package Tours Regulations 1992 and these regulations requireus to provide security for the monies that you pay for the package holidays booked from
this brochure. We provide this security by way of an ATOL (number 1866) administered bythe Civil Aviation Authority. When you buy an ATOL protected air holiday package you willreceive a Confirmation Invoice from us (or via your travel agent through which you booked)confirming your arrangements and your protection under our Air Travel Organisers Licencenumber [1866]. In the unlikely event of our insolvency, the CAA will ensure that you are notstranded abroad and will arrange to refund any money you have paid to us for an advancebooking. For further information visit the ATOL website at www.atol.org.uk. The price of ourair holiday packages i ncludes the ATOL Protection Contribution (APC) we pay to the CAA.This charge is included in our advertised prices.
Accommodation or Flight only
If you book accommodation or flight only through us, we will accept responsibility for yourbooking in accordance with the terms set out in the relevant sections below. As this is a single
component, the Package Travel, Package Holidays and Package Tours Regulations 1992 donot apply.
Note: As a member of the Association of Independent Tour Operators Trust Limited (AITOT)Serenity Holidays Ltd have provided a bond to meet the requirements of the Package Travel,Package Holidays and Package Tours Regulations 1992. In the event of Serenity Holidays Ltd.insolvency, protection is provided for non-flight packages commencing in and returning to theUK and other non-flight packages excluding pre arranged travel to and from your destination.Please note that packages booked outside the UK are only protected when purchased directly
with Serenity Holidays Ltd.
In the above circumstances, if you have not yet travelled you may claim a refund, or if you havealready travelled you may be able to continue your holiday or claim repatriation to the startingpoint of your non-flight package.
1. YOUR HOLIDAY BOOKING When making a booking you must be aged over 18 yearsand have the authority to accept and do accept on behalf of your party the terms of thesebooking conditions. All correspondence and documents are sent to the party leader who isresponsible to us for all payments in respect of the booking. The contract is made on the termsof the information in this brochure, the details set out in the confirmation invoice. We agree
that the courts of England and Wales have jurisdiction and English Law applies (unless you livein Scotland or Northern Ireland, in which case you can bring proceedings in your local courtunder Scottish or Northern Irish law, as applicable). Our confirmation invoice is our acceptanceof the booking (as detailed therein), and the contract is made on its issue. We ask you tocheck the details and any anomaly should be reported to us or your travel agent immediatelyotherwise the details shown on the confirmation will be presumed to be correct. Verbalquotations should not be considered binding until the first invoice confirmation is received. Allholidays and offers published in this brochure are subject to availability at the time of booking.
2. PAYMENT If you wish to confirm a booking you must pay the deposit of 95pp. Your finalpayment will be detailed on your invoice and must be paid in full no later than 8 weeks beforeyour departure, or your booking may be deemed cancelled and your deposits retained. Ifpayment for your holiday is made by credit card a handling fee, currently 2% will be levied.
3. IF YOU WISH TO CANCEL YOUR BOOKINGYou will need to let us know as soonas possible either by telephone or in writing (or must ensure your travel agent does so onyour behalf). Since we incur costs from the time we confirm your booking, the cancellationcharges set out below will apply, calculated from the date on which we receive your notice ofcancellation. You will then receive a cancellation invoice detailing any charges.
The charges above apply to your total holiday price excluding any insurance premiums,amendment charges or charges for goods sold and dispatched. The conditions of your travelinsurance policy may allow a refund claim. Please note: if any members of your party cancel,but the others still wish to travel, it may be necessary to re-calculate the cost per person basedon the new party size as the accommodation may now be under-occupied. This may result inan increased amount per person payable to secure the original booking.
4. CHARGES FOR NON-INCLUSIVE HOTEL ITEMS AND DAMAGES You enter into aseparate contract with the hotel or residence for these items (e.g. parking, bar bills etc.), andagree to pay locally for any charges for items or services used by your party and not included inyour holiday price. The accommodation we arrange for you can only be used by those peoplenamed on your Invoice. You are not allowed to share the accommodation with anyone elseor let others stay there.
5. IF YOU REQUEST A CHANGE TO YOUR BOOKING All amendments to your booking,e.g. name changes, dates of travel or accommodation, will incur a charge, the amount of which
will depend on the nature of the change and the time before the date of travel. Any changesmade within 8 weeks of departure may be treated as cancellations and re-bookings. The leadname on a booking cannot be changed under any circumstances and this would also be classedas a cancellation and re-booking.
6. IF YOU BOOK THROUGH A TRAVEL AGENT we will assume that in dealing with usthe agent is acting on your behalf. All monies you pay to the travel agent are held by him onour behalf at all times.
7. IF WE CHANGE YOUR HOLIDAYAlthough it is unlikely, we may occasionally have tochange your holiday arrangements and we reserve the right to change or cancel your booking.Most changes are minor and we will always endeavour to advise you or your travel agent ofany such changes at the earliest possible date.Note: Any amendment or cancellation fees you incur in terms of o ther arrangements you havemade with other providers under separate contracts are not claimable from us.
Package Holiday & Flight only:
A change of airline, aircraft type, overseas airport of destination, travel timings by 12 hoursor less and accommodation of a similar or higher standard in the same resort or region areclassed as minor changes which do not entitle you to cancel or change to another holiday /
flight without paying our normal administration charges, and for which no compensation orrefund is due.In accordance with EU Regulation 2111/2005 we are required to advise you of the actualcarrier operating your flight/connecting flight/transfer. We do this by listing carriers to beused or likely to be used as follows: Monarch Airlines, Thomas Cook Airlines and Brussels
Airlines. Any changes to the actual airline after you have received your tickets will be notifiedto you as soon as possible and in all cases at check-in or at the boarding gate. The carriermay occasionally have to change the type of aircraft used on a particular flight withoutadvance warning. In such circumstances where you have booked and paid an additional seatsupplement and such seat cannot be provided, then you will receive only a refund of thesupplement paid.
Occasionally, we have to make major changes to your travel arrangements or accommodation.A major change is a change made before departure, which, on the basis of the informationgiven to us by you at the time of booking we can reasonably expect will have a major effect onyour holiday. The following changes are examples of major changes: changing travel times byover 12 hours, your UK departure airport (excluding London airports), your holiday region,a change to a lower standard or type of accommodation or reducing the number of daysholiday.If we have to make a major change or cancel your holiday we will tell you as soon as possible.
Where possible, we will offer the following options: you can either a) accept the changedarrangements b) purchase another holiday/flight from us at the advertised current selling priceor c) cancel your booking upon which we will refund your monies in full and final settlement.If you have booked a Package Holiday, subject to the note below, irrespective of whetheryou choose a), b) or c) we will pay compensation to passengers who paid the full brochureprice as follows:
Accommodation only:
If we make a change to your accommodation and you dont want to accept it, you can takeany alternative we are able to offer you (you will pay the increase in cost if the replacementis advertised at a higher price than your original booking, or receive a refund of the differenceif it is less expensive) or a refund of the money you have paid to us. This does not apply
where the change is not material. Examples of non-material changes include, but are not
limited to, temporary withdrawal of facilities or seasonal unavailability of amenities. If wehave to cancel your accommodation, again we may be able to offer you an alternative. If youaccept it, you would pay the difference if it was advertised at a higher price than your originalaccommodation, or receive a refund of the difference if it was advertised at a lower price.Or we will refund the monies you have paid us for your accommodation. We will not beresponsible to pay any compensation following a change or a cancellation by us.
Applicable to Package Holiday, Accommodation or Flight only bookings:
Note: If a change or cancellation occurs because of circumstances beyond our control, forexample war, threat of war, riots, civil disturbances, actual or threatened terrorist activity andits consequences, industrial disputes, natural or nuclear disasters, fire, health risks, adverse
weather conditions, hurricanes, floods, unavoidable technical problems with transport, closureor congestion of airports or ports, epidemic or pandemic illness and all similar situations we willhave no liability to you. No compensation payments, expenses or any other sums, including
the cost of securing alternative accommodation will be paid by us.
8. IF YOU HAVE A COMPLAINT In the unlikely event you have cause for complaint whilstabroad, about the accommodation or about any other element of your holiday, you mustrefer it immediately to our local representative. It is unreasonable for you to take little or noaction whilst on holiday and wait until you return to complain, and you must take reasonablesteps to minimise the consequences of the problem. If you fail to follow this simple procedure
we will have been deprived of the opportunity to investigate and rectify your complaint whilstyou were in resort and this may affect your rights under this contract. If a problem cannot beresolved locally you should complete and sign a Guest Comment form in resort, setting out
the details of the problem. This should be handed to your representative who will give youa copy; it is essential that you also report the problem to any supplier of the service you arecomplaining about. Any complaint must also be followed by written confirmation of all thedetails, with any supporting evidence, within 28 days of your return from holiday.
9. OUR RESPONSIBILITY
Package Holiday:
If the contract we have with you is not performed or is improperly performed by us or oursuppliers we will pay you appropriate compensation if this has affected the enjoyment of your
travel arrangements. However, we will not be liable where any failure in the performanceof the contract is due to: you; or a third party unconnected with the provision of the travelarrangements and where the failure is unforeseeable or unavoidable; or unusual andunforeseeable circumstances beyond our control, the consequences of which could not havebeen avoided even if all due care had been exercised; or an event which we or our suppliers,even with all due care, could not foresee or forestall.Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of[3] times the cost of your travel arrangements. Our liability will also be limited in accordance
with and/or in an identical manner to:(a) The contractual terms of the companies that provide the transportation for your travelarrangements. These terms are incorporated into this contract; and(b) Any relevant international convention, for example the Montreal Convention in respectof travel by air, the Athens Convention in respect of travel by sea, the Berne Conventionin respect of travel by rail and the Paris Convention in respect of the provision ofaccommodation, which limit the amount of compensation that you can claim for death, injury,delay to passengers and loss, damage and delay to luggage. We are to be regarded as having allbenefit of any limitation of compensation contained in these or any conventions.
You can ask for copies of the transport companies contractual terms, or the internationalconventions, from our offices: Serenity Holidays Ltd, Atlantic House, 3600 Parkway, SolentBusiness Park, Fareham, Hampshire PO15 7AN.
We do not accept liability for happenings or actions outside our control, e.g. delays to travel
services, the temporary invasion of pests, the presence of indigenous animals or insects,government action, industrial disputes, damage or inconvenience resulting from the weather(e.g. drought conditions) or from acts of God, or your partys negligence resulting in loss oraccident.If the contract we have with you is not performed or is improperly performed as a result of
failures attributable to a third party unconnected with the provision of the services, or as aresult of failures due to unusual and unforeseeable circumstances beyond our control, theconsequences of which could not have been avoided even if all due care had been exercised,or an event which we or our suppliers, even with all due care, could not foresee or forestall,and you suffer an injury or other material loss, we will offer you such prompt assistance as isreasonable in the