Click the below link to access the answerGSCM-326 Total Quality Management Week 8 Final Exam Complete AnswerGSCM-326 Total Quality Management Week 8 Final Exam _Anse!GSCM-326 Total Quality Management Week 8 Final Exam _Anse!Page 11. (TCO 1) Which of the following practices were utilized by most companies to maintain uality le!els until the start of the 1"#$s% (Points & ')Team(based initiati!esProcess(impro!ement efforts)esign(uality re!iews*ass inspection+. (TCO 1) ,uality is most difficult to measure and analyze under which of the following definitions% (Points & ')-udgmental.ser(basedProduct(based/alue(based0. (TCO +) Which of the following systems do not ha!e a role to play in assuring uality in a manufacturing firm% (Points & ')1alesPurchasingTool 2ngineering3one (4ll answers ha!e a role.)5. (TCO +) 66666 is a challenge facing many ser!ice firms such as 4!is7 8nc.9s Worldwide :eser!ation Center that handles millions of calls and boo;s more than si< million reser!ations in a year. (Points & ')The high !olume of transactions leading to numerous opportunities for error1er!ice sector declineThe inability to define and measure uality=igh labor turno!er>. (TCO 0) 8n which of the following categories can companies recei!e a *alcolm ?aldrige 3ational ,uality 4ward% (Points & ')1mall business*anufacturing1er!ice4ll of the abo!e'. (TCO 0) 81O "$$$&+$$$ defines a 66666(based approach to uality management systems. (Points & ')customerstatisticsprocessproduct@. (TCO 5) 66666 is a method the )eming philosophy focuses on for impro!ements in product and ser!ice uality. (Points & ')1$$ percent inspection:educing !ariationAinancial analysis1eparating the planning and e'7 CCC E $.$$$$.CC E #.#1@'7 CCC E $.$$$$+'. (TCO 10) Which of the following are the phases of the 1i< 1igma problem sol!ing approach% (Points & '))efine7 *onitor7 4nalyze7 8mpro!e7 Confirm )efine7 *onitor7 4nalyze7 8n!est7 Control )efine7 *easure7 4nalyze7 8mpro!e7 Control )efine7 *easure7 4nalyze7 8n!est7 Control+@. (TCO 15) Current research suggests leadership will ha!e to change from& (Points & ')Process to positionAocus throughout the organization to a focus at the topPower resulting from position to power resulting from ;nowledgeAeeling and emotional to logical and rational Page + 1. (TCO 0) 4nswer the following uestions concerning 81O "$$$&1. )iscuss the basic premise behind 81O "$$$. (1$ points)+. )iscuss three of the fi!e obBecti!es of 81O "$$$. (1$ points)0. )iscuss the three documents that ma;e up 81O "$$$. (1$ points)(Points & 0$) +. (TCO 15) 4nswer the following uestions concerning cultural change and the wor;force&1. )iscuss three of the fi!e beha!iors that -uran and others suggest are needed to de!elop uality cultural change. (1$ points)+. )iscuss ownership at the wor;force le!el and why it is important to the implementation of T,*. (1$ points)0. )iscuss how increased ownership reuires increased sharing of information. (1$ points)(Points & 0$) 0. (TCO 5) )eming9s Profound Fnowledge consists of four elements. 4nswer the followingthree parts relating to the G!ariationH element of )eming9s Profound Fnowledge. Iour discussion should relate to this element of )eming9s Profound Fnowledge and not !ariation in general.1. 2