Hoi Thao Marketing as Simple as a.B.C

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  • 8/2/2019 Hoi Thao Marketing as Simple as a.B.C

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    Aseem Puri, 2010

    Marketing as Simple as A.B.C.

    Aseem PuriMarketing Manager, Global Fabric Cleaning

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    Aseem Puri, 2010

    Aseem PuriGlobal Marketing Manager, Fabrics, Unilever

    Leading brand innovation for South Asia( 600mn USD portfolio) with projects in SEA

    , China and Sustainability

    600 Million USD portfolio responsible forGrowth, equity and margins

    Three time Winner of Unilever Enterpriseand Chairmans Award

    National Finalist,Lead India 2007-08

    Author,Fundamentals ofEconomics

    ( 2 parts), CBSE

    Founder,

    Investor Training ForumInvestor

    Founder,Career WiseCareer GuidanceWorkshops for

    18000 students

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    Aseem Puri, 2010

    1. What are their deepestASPIRATIONS ?

    2. What BENEFITS truly turn them on ?

    3. What are the biggestCONSTRAINTS which they live in ?

    Marketing is as simple as answering

    3 questions about your targetA, B & C

    I will show you how to do each of these in a simple & easy way

    & then illustrate it with some successful examples.

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    Aseem Puri, 2010

    Defining Your Target Audiencein 10 minutes

    Choice 1

    Men Women Children

    Choice 2

    Infant teenager young 20s 30s middle aged old geriatric

    Choice 3

    Rich Middle class Poor

    Who do.Think thatUseFeelWantNeed

    LoveHate

    http://www.google.com/imgres?imgurl=http://www.carto.net/neumann/travelling/china_tibet_2001/19_pass_kampala/06_poor_child.jpg&imgrefurl=http://www.carto.net/neumann/travelling/china_tibet_2001/19_pass_kampala/&usg=__OUw2PcDVN1C13dYz2xFRTgsCIZs=&h=768&w=1024&sz=120&hl=en&start=20&um=1&itbs=1&tbnid=dkFOc6OGIzW5gM:&tbnh=113&tbnw=150&prev=/images%3Fq%3Dpoor%26start%3D18%26um%3D1%26hl%3Den%26safe%3Dactive%26sa%3DN%26gbv%3D2%26ndsp%3D18%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://3.bp.blogspot.com/_aFUgHABZUG4/Ro_LH_7OJEI/AAAAAAAABBs/i8Lah9zTNdw/s400/middle%2Bclass%2Bout%2Bof%2Bvogue.jpg&imgrefurl=http://arthostage.blogspot.com/2007/07/hypocritical-dishonest-middle-class.html&usg=__l4erH5MNjxY1yJQslrTuyDJ2Ptc=&h=300&w=300&sz=17&hl=en&start=3&um=1&itbs=1&tbnid=hxio8Ec3jCrl9M:&tbnh=116&tbnw=116&prev=/images%3Fq%3Dmiddle%2Bclass%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.ecu.edu/cs-cas/biology/images/money_1.jpg&imgrefurl=http://www.ecu.edu/cs-cas/biology/newsarchives.cfm&usg=__hcKRiFhyV6LGZ_pFRjO2_OI5nco=&h=300&w=300&sz=30&hl=en&start=2&um=1&itbs=1&tbnid=wbEJk3ol3DxvOM:&tbnh=116&tbnw=116&prev=/images%3Fq%3Dmoney%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://moca.virtual.museum/bingham/old_man.jpg&imgrefurl=http://moca.virtual.museum/bingham/bingham03.htm&usg=__-i53EX6fAjj8B4q3QwYRekcDsxc=&h=675&w=540&sz=100&hl=en&start=3&um=1&itbs=1&tbnid=-1jOLK-AVprNbM:&tbnh=138&tbnw=110&prev=/images%3Fq%3Dold%2Bman%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.ghanaweb.biz/GHP/img/pics/22965741.jpg&imgrefurl=http://www.ghanaweb.com/GhanaHomePage/SportsArchive/artikel.php%3FID%3D181134&usg=__tKzsmT3DgftUjZRGj-ikv_yTwfo=&h=512&w=351&sz=28&hl=en&start=15&um=1&itbs=1&tbnid=uE5F4KOjtZ3qkM:&tbnh=131&tbnw=90&prev=/images%3Fq%3D30%2Bman%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.avfc.co.uk/javaImages/e/a8/0,,10265~6989838,00.jpg&imgrefurl=http://www.avfc.co.uk/page/Paul_Brown/0,,10265~2049175,00.html&usg=__7I2zLIO_u0Obj6SXQDz-EYzD8BI=&h=300&w=460&sz=36&hl=en&start=17&um=1&itbs=1&tbnid=vK4F3X8RXu2ZjM:&tbnh=83&tbnw=128&prev=/images%3Fq%3D30%2Bman%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.psi4jobs.com/img/youngprofessional.jpg&imgrefurl=http://www.psi4jobs.com/Candidates.php&usg=__9m9KJja0z3HMrMuGQjAxbXjd1t4=&h=500&w=311&sz=103&hl=en&start=7&um=1&itbs=1&tbnid=-7C_BQD0xwiCSM:&tbnh=130&tbnw=81&prev=/images%3Fq%3Dyoung%2Bprofessional%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://crushable.com/files/2008/07/admphotos299351-shailene-woodley-secret-life-of-the-american-teenager-nc1.jpg&imgrefurl=http://www.open.com.ec/abc-family-the-secret-life-of-the-american-season-1.html&usg=__IdZqfULL0tPqHRf2nqm0FGMHy4M=&h=450&w=300&sz=68&hl=en&start=5&um=1&itbs=1&tbnid=DxIkwWmLIE1jFM:&tbnh=127&tbnw=85&prev=/images%3Fq%3DTEENAGER%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://upload.wikimedia.org/wikipedia/commons/a/a9/Young_girl_in_Mauritania.jpg&imgrefurl=http://commons.wikimedia.org/wiki/File:Young_girl_in_Mauritania.jpg&usg=__haJq9TBHwnu_0K1ogc2q5A1qgys=&h=2801&w=2161&sz=1272&hl=en&start=2&um=1&itbs=1&tbnid=j8Y7LVGjfRyZVM:&tbnh=150&tbnw=116&prev=/images%3Fq%3Dyoung%2Bgirl%26um%3D1%26hl%3Den%26safe%3Dactive%26sa%3DX%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.chd.ubc.ca/dhcc/sites/default/files/baby.jpg&imgrefurl=http://www.chd.ubc.ca/dhcc/ourwork/ttyd/community&usg=__gkCzaaGaGUcsBl_LV4GDnWvU2Oo=&h=617&w=617&sz=126&hl=en&start=1&um=1&itbs=1&tbnid=HcaOLT9DE_--VM:&tbnh=136&tbnw=136&prev=/images%3Fq%3DBABY%26um%3D1%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.healthychildcare-wa.org/_images/fingerpaint.jpg&imgrefurl=http://www.healthychildcare-wa.org/&usg=__j8ZT9NLdP7KmsCdE8WmYP_vBGtw=&h=390&w=400&sz=109&hl=en&start=2&um=1&itbs=1&tbnid=IeAo0ABfFTwdUM:&tbnh=121&tbnw=124&prev=/images%3Fq%3Dchild%26um%3D1%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://fragranceonline.org/catalog/images/Gucci%2520by%2520Gucci%2520Ad%2520Campaign%25201.preview.jpg&imgrefurl=http://fragranceonline.org/catalog/index.php%3Fmanufacturers_id%3D35%26page%3D1%26sort%3D2d&usg=__uyZ2Ic_AO7BZjzo3mgO1Iga3dj0=&h=550&w=376&sz=103&hl=en&start=11&um=1&itbs=1&tbnid=XHH_JbKqtcilNM:&tbnh=133&tbnw=91&prev=/images%3Fq%3Dwoman%2Bgucci%2Bad%26um%3D1%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.mimifroufrou.com/scentedsalamander/images/The-One-Men-Advert.jpg&imgrefurl=http://www.mimifroufrou.com/scentedsalamander/2008/04/dolce_gabbana_the_one_for_men.html&usg=__FYiWZhU6P74y6FdRKlLSSoO-Q4Y=&h=493&w=378&sz=61&hl=en&start=28&um=1&itbs=1&tbnid=0EFxO-WIk2bWlM:&tbnh=130&tbnw=100&prev=/images%3Fq%3Dmen%26start%3D18%26um%3D1%26hl%3Den%26safe%3Doff%26sa%3DN%26gbv%3D2%26ndsp%3D18%26tbs%3Disch:1
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    Finding the A - ASPIRATIONS

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    Finding their ASPIRATIONS inone conversation

    Ask 10 powerful questions to 5 members of your target audience

    1. Who matters the most in your life ?2. What do u regret ?3. If u had to create a TV show about your ideal life, what would be its story ?4. If you knew you were going to die, what would you want to do the most ?

    5. What is the best / worst moment of your day / week ?6. If you got a 1000$ right now, what would you spend it on ?7. Tell us about the happiest / best / most memorable moments for you ?8. If you could change something about your work / life / family what would you ?9. Whos life do you really like ?10.What are your dreams / what do you dream about ?

    And after each of these 10 questions ask yourself or them WHY

    Write all the aspirations & then you can do forced ranking if u want

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    We asked Asian Youth the same

    & found these ASPIRATIONS

    Make a markon the world, now

    Sex, lots of it, now

    Wheres the

    next milestone

    I dont know if theres

    anything I dont want

    I did that too( got one

    life)

    http://www.google.com/imgres?imgurl=http://2.bp.blogspot.com/_8l1do8wB7Mg/SKbjiw2ak5I/AAAAAAAABT8/DPdcmAHN4GI/s320/000.png&imgrefurl=http://princessdsmusic.blogspot.com/2008/08/ashley-tisdale-and-lucas-grabeel-i-want_27.html&usg=__co5JvnWzb5J2KyQ3r6eJ2ueCOFQ=&h=318&w=320&sz=225&hl=en&start=2&itbs=1&tbnid=djL9InbDuTFF4M:&tbnh=117&tbnw=118&prev=/images%3Fq%3Di%2Bwant%2Bit%2Ball%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.corante.com/mooreslore/archives/images/larry%2520page%2520and%2520sergey%2520brin.jpg&imgrefurl=http://mooreslore.corante.com/archives/ecommerce/&usg=__7phk90PaoHmvKrILK-abwG0ggrk=&h=373&w=512&sz=28&hl=en&start=4&itbs=1&tbnid=-34l_kc6nl0G5M:&tbnh=95&tbnw=131&prev=/images%3Fq%3Dsergey%2Bbrin%2Band%2Blarry%2Bpage%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://2.bp.blogspot.com/_8l1do8wB7Mg/SKbjiw2ak5I/AAAAAAAABT8/DPdcmAHN4GI/s320/000.png&imgrefurl=http://princessdsmusic.blogspot.com/2008/08/ashley-tisdale-and-lucas-grabeel-i-want_27.html&usg=__co5JvnWzb5J2KyQ3r6eJ2ueCOFQ=&h=318&w=320&sz=225&hl=en&start=2&itbs=1&tbnid=djL9InbDuTFF4M:&tbnh=117&tbnw=118&prev=/images%3Fq%3Di%2Bwant%2Bit%2Ball%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://media.rd.com/rd/images/rdc/books/7-stages-of-marriage/ultimate-sex-guide-for-newlyweds-af.jpg&imgrefurl=http://www.rd.com/living-healthy/the-ultimate-sex-guide-for-newlyweds/article31633.html&usg=__WJ7evTVAG0QAawffVcXHRmNKRXs=&h=373&w=492&sz=26&hl=en&start=1&itbs=1&tbnid=rDGpZQ4TBFYOEM:&tbnh=99&tbnw=130&prev=/images%3Fq%3Dsex%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1
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    Finding the big B

    BENEFITS

    Benefits are the only reason why consumersbuy your brand / product

    Our mission is to find thetopmost unique Benefits our brand can own

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    The BENEFITS Conversation

    USAGEDo you use it ? Why / Why notHow and when do you use it ?

    FEELINGHow do you feel when u use it ?

    When others feel it ?When u dont have it ?

    What do u love / hate about it ?

    PROBLEMSWhat problems does this solve ?

    What happens when u dont have it ?

    WHOs BEST

    n WORSTN WHY

    http://www.google.com/imgres?imgurl=http://www.jumpstartcareers.com/winner_loser.jpg&imgrefurl=http://www.jumpstartcareers.com/intern5.htm&usg=__E122GAeCFIHkGXg2sJy7sd1GykQ=&h=754&w=637&sz=259&hl=en&start=2&itbs=1&tbnid=YPs0vChLAMd9yM:&tbnh=142&tbnw=120&prev=/images%3Fq%3Dwinner%2Bloser%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.mommygoggles.com/wp-content/uploads/2009/04/81153_the-transformation-of-biggest-loser-winner-michelle-aguilar1.jpg&imgrefurl=http://www.mommygoggles.com/why-milk/&usg=__CGqVMG3YMjAgRAXrnQfAktA5m3E=&h=296&w=415&sz=69&hl=en&start=8&itbs=1&tbnid=40nWF6f4h8gUbM:&tbnh=89&tbnw=125&prev=/images%3Fq%3Dwinner%2Bloser%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.webdesigntutorials.net/tutorials/photoshop_tutorials/images/heart/heart_pic9.gif&imgrefurl=http://www.webdesigntutorials.net/tutorials/photoshop_tutorials/photoshop_tutorials_Create_a_Heart.php&usg=__mD9oFop7HpPTMEatlen2c7vM_xA=&h=300&w=300&sz=26&hl=en&start=5&itbs=1&tbnid=ovlG72okwu1N3M:&tbnh=116&tbnw=116&prev=/images%3Fq%3Dheart%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://menknowpause.fooyoh.com/menknowpause_lifestyle_living/files/attach/images/3004/169/440/004/woman-shaving.jpg&imgrefurl=http://menknowpause.fooyoh.com/menknowpause_lifestyle_living/4440169&usg=__IxYX1X7n82ycct3MnGvHWBldJ6o=&h=500&w=355&sz=102&hl=en&start=3&itbs=1&tbnid=XJ7yIlixY0WUSM:&tbnh=130&tbnw=92&prev=/images%3Fq%3Dshaving%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1
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    3 steps to pick your BENEFIT

    1. List all the benefits from the above conversation & offer them to consumersas choice cards rotating them in multiple choiceeg. Detergents

    1Whiteness 2stains 3freshness 4germ kill 5colour care

    2. Rank all the competing brands on each of these attributes

    3. Select the highest ranked benefit not strongly owned by a competitor already

    http://www.google.com/imgres?imgurl=http://www.bemmelzeefdruk.nl/fileadmin/bemmelzeefdruk.nl/images/clothes_rack.jpg&imgrefurl=http://www.bemmelzeefdruk.nl/fileadmin/bemmelzeefdruk.nl/&usg=__QO_ptWvv9Oana80g0H8uL7L6RW8=&h=600&w=800&sz=165&hl=en&start=2&itbs=1&tbnid=erux39tIVRpENM:&tbnh=107&tbnw=143&prev=/images%3Fq%3Dclothes%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://wpbkids.files.wordpress.com/2008/08/germs.jpg&imgrefurl=http://wpbkids.wordpress.com/2008/08/18/germsdouble-yuck/&usg=__p_spQXg0gvdykhJRMHpOIlC_5Ss=&h=553&w=534&sz=82&hl=en&start=1&itbs=1&tbnid=3Tvv4tviuK9QlM:&tbnh=133&tbnw=128&prev=/images%3Fq%3Dgerms%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.dreamstime.com/freshness-thumb3205327.jpg&imgrefurl=http://www.dreamstime.com/royalty-free-stock-photography-freshness-image3205327&usg=__VOToGAAwbPCBDXlcZGoK4V2nD5s=&h=300&w=300&sz=79&hl=en&start=2&itbs=1&tbnid=mygXILk01TXhCM:&tbnh=116&tbnw=116&prev=/images%3Fq%3Dfreshness%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.bestway-cleaning.co.uk/img/stains.jpg&imgrefurl=http://www.bestway-cleaning.co.uk/stains.html&usg=__Sa0GQ-Ee6uastgzJBSVwrcG_p_A=&h=404&w=296&sz=19&hl=en&start=1&itbs=1&tbnid=h7XPVdWonZ8B1M:&tbnh=124&tbnw=91&prev=/images%3Fq%3Dstains%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://i.ivillage.com/BS/fashion/casual_chic/springdresses06/BS_WhiteDress_366.jpg&imgrefurl=http://sasthamcotta.wordpress.com/2008/08/26/&usg=__kbsieSGXFMZR5_tDavGyNS53UFY=&h=366&w=300&sz=17&hl=en&start=3&itbs=1&tbnid=W5H9ZmcVpIBkYM:&tbnh=122&tbnw=100&prev=/images%3Fq%3Dwhite%2Bclothes%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1
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    Top benefits for youth

    BENEFITS

    No one else has it, atleast not now / My 15

    minutes of fame

    Momentarypleasures most

    important

    My quirks makeme different

    Its ok toexperience the

    other side

    Sometimes, I do want to actresponsible ( to see what its

    like !!)

    http://www.google.com/imgres?imgurl=http://www.windycitymediagroup.com/images/publications/wct/2004-04-28/YouthProtest1.jpg&imgrefurl=http://www.windycitymediagroup.com/gay/lesbian/news/ARTICLE.php%3FAID%3D4801&usg=__iDGlnzgeFi8awZg3ZXK2WCx2TBQ=&h=525&w=701&sz=122&hl=en&start=3&itbs=1&tbnid=N8ZSLgUZKyhK2M:&tbnh=105&tbnw=140&prev=/images%3Fq%3Dyouth%2Bprotest%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://israbox.com/uploads/posts/2008-05/1211523239_va-ibiza-opening-party-2008-450.jpg&imgrefurl=http://www.israbox.com/2008/05/23/va-ibiza-opening-party-2008-2cd-2008.html&usg=__oh_slIMBuPAwsOgSs_0fjsq_K9o=&h=450&w=450&sz=54&hl=en&start=7&itbs=1&tbnid=fx6QjMQ-5iLMjM:&tbnh=127&tbnw=127&prev=/images%3Fq%3Dibiza%2Bparty%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://freeipads.net/images/ipad/ipad.jpg&imgrefurl=http://freeipads.net/&usg=__Tgii9QwQqGHfL0nGMS7noO8C3Jw=&h=513&w=916&sz=334&hl=en&start=18&itbs=1&tbnid=9DGvyY9sK4b-EM:&tbnh=82&tbnw=147&prev=/images%3Fq%3Dipad%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.mapds.com.au/newsletters/0807/iphone_home.gif&imgrefurl=http://www.mapds.com.au/newsletters/0807/Newsletter_18_July_2008.htm&usg=__9BQoqRpk7EGBuSYVGp8OxkJcEoQ=&h=495&w=300&sz=41&hl=en&start=1&itbs=1&tbnid=AaWJZbhjD6s-CM:&tbnh=130&tbnw=79&prev=/images%3Fq%3Diphone%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://bmd900.files.wordpress.com/2009/10/blackberry-post3.jpg&imgrefurl=http://bmd900.wordpress.com/2009/10/13/blackberry-addiction-or-just-the-best-gadget/&usg=__JC-cPeI8xwjal-cpyhvvpIrRKxw=&h=900&w=600&sz=486&hl=en&start=1&itbs=1&tbnid=YEY3yDPWvHDZKM:&tbnh=146&tbnw=97&prev=/images%3Fq%3Dblackberry%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1
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    Finding the CONSTRAINTS

    Constraints are limitations in your targets life

    that can affect their purchase / usage

    What do they have a lot of a little not at all ?

    What is it that they think they cannot have ?

    What media do they have access to and which do they lack ?

    Which of the following do they lack in their life ? Money ( basics) Time Relationships Resources ( water, education, energy)

    Health

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    Youth CONSTRAINTSMy morals

    are ok

    No time for tv,always on the

    phone

    I will get ahead but not fight tradition

    Work never ends, life isalways running 1 hand / 1

    minute

    Mix, match, bend, warp,tie, cut, sweeplet me

    do it

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    Aseem Puri, 2010

    ASPIRATIONS ?

    BENEFITS

    CONSTRAINTS

    Marketing is as simple as.

  • 8/2/2019 Hoi Thao Marketing as Simple as a.B.C

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    Aseem Puri, 2010

    If you want to know more, contact me

    Email [email protected]

    Twitter.com/Aseempuri

    Facebook Aseempuri

    Phone +6591133194

    mailto:[email protected]:[email protected]