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8/2/2019 Hoi Thao Marketing as Simple as a.B.C
1/15
Aseem Puri, 2010
Marketing as Simple as A.B.C.
Aseem PuriMarketing Manager, Global Fabric Cleaning
8/2/2019 Hoi Thao Marketing as Simple as a.B.C
2/15
Aseem Puri, 2010
Aseem PuriGlobal Marketing Manager, Fabrics, Unilever
Leading brand innovation for South Asia( 600mn USD portfolio) with projects in SEA
, China and Sustainability
600 Million USD portfolio responsible forGrowth, equity and margins
Three time Winner of Unilever Enterpriseand Chairmans Award
National Finalist,Lead India 2007-08
Author,Fundamentals ofEconomics
( 2 parts), CBSE
Founder,
Investor Training ForumInvestor
Founder,Career WiseCareer GuidanceWorkshops for
18000 students
8/2/2019 Hoi Thao Marketing as Simple as a.B.C
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Aseem Puri, 2010
1. What are their deepestASPIRATIONS ?
2. What BENEFITS truly turn them on ?
3. What are the biggestCONSTRAINTS which they live in ?
Marketing is as simple as answering
3 questions about your targetA, B & C
I will show you how to do each of these in a simple & easy way
& then illustrate it with some successful examples.
8/2/2019 Hoi Thao Marketing as Simple as a.B.C
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Aseem Puri, 2010
Defining Your Target Audiencein 10 minutes
Choice 1
Men Women Children
Choice 2
Infant teenager young 20s 30s middle aged old geriatric
Choice 3
Rich Middle class Poor
Who do.Think thatUseFeelWantNeed
LoveHate
http://www.google.com/imgres?imgurl=http://www.carto.net/neumann/travelling/china_tibet_2001/19_pass_kampala/06_poor_child.jpg&imgrefurl=http://www.carto.net/neumann/travelling/china_tibet_2001/19_pass_kampala/&usg=__OUw2PcDVN1C13dYz2xFRTgsCIZs=&h=768&w=1024&sz=120&hl=en&start=20&um=1&itbs=1&tbnid=dkFOc6OGIzW5gM:&tbnh=113&tbnw=150&prev=/images%3Fq%3Dpoor%26start%3D18%26um%3D1%26hl%3Den%26safe%3Dactive%26sa%3DN%26gbv%3D2%26ndsp%3D18%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://3.bp.blogspot.com/_aFUgHABZUG4/Ro_LH_7OJEI/AAAAAAAABBs/i8Lah9zTNdw/s400/middle%2Bclass%2Bout%2Bof%2Bvogue.jpg&imgrefurl=http://arthostage.blogspot.com/2007/07/hypocritical-dishonest-middle-class.html&usg=__l4erH5MNjxY1yJQslrTuyDJ2Ptc=&h=300&w=300&sz=17&hl=en&start=3&um=1&itbs=1&tbnid=hxio8Ec3jCrl9M:&tbnh=116&tbnw=116&prev=/images%3Fq%3Dmiddle%2Bclass%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.ecu.edu/cs-cas/biology/images/money_1.jpg&imgrefurl=http://www.ecu.edu/cs-cas/biology/newsarchives.cfm&usg=__hcKRiFhyV6LGZ_pFRjO2_OI5nco=&h=300&w=300&sz=30&hl=en&start=2&um=1&itbs=1&tbnid=wbEJk3ol3DxvOM:&tbnh=116&tbnw=116&prev=/images%3Fq%3Dmoney%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://moca.virtual.museum/bingham/old_man.jpg&imgrefurl=http://moca.virtual.museum/bingham/bingham03.htm&usg=__-i53EX6fAjj8B4q3QwYRekcDsxc=&h=675&w=540&sz=100&hl=en&start=3&um=1&itbs=1&tbnid=-1jOLK-AVprNbM:&tbnh=138&tbnw=110&prev=/images%3Fq%3Dold%2Bman%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.ghanaweb.biz/GHP/img/pics/22965741.jpg&imgrefurl=http://www.ghanaweb.com/GhanaHomePage/SportsArchive/artikel.php%3FID%3D181134&usg=__tKzsmT3DgftUjZRGj-ikv_yTwfo=&h=512&w=351&sz=28&hl=en&start=15&um=1&itbs=1&tbnid=uE5F4KOjtZ3qkM:&tbnh=131&tbnw=90&prev=/images%3Fq%3D30%2Bman%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.avfc.co.uk/javaImages/e/a8/0,,10265~6989838,00.jpg&imgrefurl=http://www.avfc.co.uk/page/Paul_Brown/0,,10265~2049175,00.html&usg=__7I2zLIO_u0Obj6SXQDz-EYzD8BI=&h=300&w=460&sz=36&hl=en&start=17&um=1&itbs=1&tbnid=vK4F3X8RXu2ZjM:&tbnh=83&tbnw=128&prev=/images%3Fq%3D30%2Bman%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.psi4jobs.com/img/youngprofessional.jpg&imgrefurl=http://www.psi4jobs.com/Candidates.php&usg=__9m9KJja0z3HMrMuGQjAxbXjd1t4=&h=500&w=311&sz=103&hl=en&start=7&um=1&itbs=1&tbnid=-7C_BQD0xwiCSM:&tbnh=130&tbnw=81&prev=/images%3Fq%3Dyoung%2Bprofessional%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://crushable.com/files/2008/07/admphotos299351-shailene-woodley-secret-life-of-the-american-teenager-nc1.jpg&imgrefurl=http://www.open.com.ec/abc-family-the-secret-life-of-the-american-season-1.html&usg=__IdZqfULL0tPqHRf2nqm0FGMHy4M=&h=450&w=300&sz=68&hl=en&start=5&um=1&itbs=1&tbnid=DxIkwWmLIE1jFM:&tbnh=127&tbnw=85&prev=/images%3Fq%3DTEENAGER%26um%3D1%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://upload.wikimedia.org/wikipedia/commons/a/a9/Young_girl_in_Mauritania.jpg&imgrefurl=http://commons.wikimedia.org/wiki/File:Young_girl_in_Mauritania.jpg&usg=__haJq9TBHwnu_0K1ogc2q5A1qgys=&h=2801&w=2161&sz=1272&hl=en&start=2&um=1&itbs=1&tbnid=j8Y7LVGjfRyZVM:&tbnh=150&tbnw=116&prev=/images%3Fq%3Dyoung%2Bgirl%26um%3D1%26hl%3Den%26safe%3Dactive%26sa%3DX%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.chd.ubc.ca/dhcc/sites/default/files/baby.jpg&imgrefurl=http://www.chd.ubc.ca/dhcc/ourwork/ttyd/community&usg=__gkCzaaGaGUcsBl_LV4GDnWvU2Oo=&h=617&w=617&sz=126&hl=en&start=1&um=1&itbs=1&tbnid=HcaOLT9DE_--VM:&tbnh=136&tbnw=136&prev=/images%3Fq%3DBABY%26um%3D1%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.healthychildcare-wa.org/_images/fingerpaint.jpg&imgrefurl=http://www.healthychildcare-wa.org/&usg=__j8ZT9NLdP7KmsCdE8WmYP_vBGtw=&h=390&w=400&sz=109&hl=en&start=2&um=1&itbs=1&tbnid=IeAo0ABfFTwdUM:&tbnh=121&tbnw=124&prev=/images%3Fq%3Dchild%26um%3D1%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://fragranceonline.org/catalog/images/Gucci%2520by%2520Gucci%2520Ad%2520Campaign%25201.preview.jpg&imgrefurl=http://fragranceonline.org/catalog/index.php%3Fmanufacturers_id%3D35%26page%3D1%26sort%3D2d&usg=__uyZ2Ic_AO7BZjzo3mgO1Iga3dj0=&h=550&w=376&sz=103&hl=en&start=11&um=1&itbs=1&tbnid=XHH_JbKqtcilNM:&tbnh=133&tbnw=91&prev=/images%3Fq%3Dwoman%2Bgucci%2Bad%26um%3D1%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.mimifroufrou.com/scentedsalamander/images/The-One-Men-Advert.jpg&imgrefurl=http://www.mimifroufrou.com/scentedsalamander/2008/04/dolce_gabbana_the_one_for_men.html&usg=__FYiWZhU6P74y6FdRKlLSSoO-Q4Y=&h=493&w=378&sz=61&hl=en&start=28&um=1&itbs=1&tbnid=0EFxO-WIk2bWlM:&tbnh=130&tbnw=100&prev=/images%3Fq%3Dmen%26start%3D18%26um%3D1%26hl%3Den%26safe%3Doff%26sa%3DN%26gbv%3D2%26ndsp%3D18%26tbs%3Disch:18/2/2019 Hoi Thao Marketing as Simple as a.B.C
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Aseem Puri, 2010
Finding the A - ASPIRATIONS
8/2/2019 Hoi Thao Marketing as Simple as a.B.C
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Aseem Puri, 2010
Finding their ASPIRATIONS inone conversation
Ask 10 powerful questions to 5 members of your target audience
1. Who matters the most in your life ?2. What do u regret ?3. If u had to create a TV show about your ideal life, what would be its story ?4. If you knew you were going to die, what would you want to do the most ?
5. What is the best / worst moment of your day / week ?6. If you got a 1000$ right now, what would you spend it on ?7. Tell us about the happiest / best / most memorable moments for you ?8. If you could change something about your work / life / family what would you ?9. Whos life do you really like ?10.What are your dreams / what do you dream about ?
And after each of these 10 questions ask yourself or them WHY
Write all the aspirations & then you can do forced ranking if u want
8/2/2019 Hoi Thao Marketing as Simple as a.B.C
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Aseem Puri, 2010
We asked Asian Youth the same
& found these ASPIRATIONS
Make a markon the world, now
Sex, lots of it, now
Wheres the
next milestone
I dont know if theres
anything I dont want
I did that too( got one
life)
http://www.google.com/imgres?imgurl=http://2.bp.blogspot.com/_8l1do8wB7Mg/SKbjiw2ak5I/AAAAAAAABT8/DPdcmAHN4GI/s320/000.png&imgrefurl=http://princessdsmusic.blogspot.com/2008/08/ashley-tisdale-and-lucas-grabeel-i-want_27.html&usg=__co5JvnWzb5J2KyQ3r6eJ2ueCOFQ=&h=318&w=320&sz=225&hl=en&start=2&itbs=1&tbnid=djL9InbDuTFF4M:&tbnh=117&tbnw=118&prev=/images%3Fq%3Di%2Bwant%2Bit%2Ball%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.corante.com/mooreslore/archives/images/larry%2520page%2520and%2520sergey%2520brin.jpg&imgrefurl=http://mooreslore.corante.com/archives/ecommerce/&usg=__7phk90PaoHmvKrILK-abwG0ggrk=&h=373&w=512&sz=28&hl=en&start=4&itbs=1&tbnid=-34l_kc6nl0G5M:&tbnh=95&tbnw=131&prev=/images%3Fq%3Dsergey%2Bbrin%2Band%2Blarry%2Bpage%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://2.bp.blogspot.com/_8l1do8wB7Mg/SKbjiw2ak5I/AAAAAAAABT8/DPdcmAHN4GI/s320/000.png&imgrefurl=http://princessdsmusic.blogspot.com/2008/08/ashley-tisdale-and-lucas-grabeel-i-want_27.html&usg=__co5JvnWzb5J2KyQ3r6eJ2ueCOFQ=&h=318&w=320&sz=225&hl=en&start=2&itbs=1&tbnid=djL9InbDuTFF4M:&tbnh=117&tbnw=118&prev=/images%3Fq%3Di%2Bwant%2Bit%2Ball%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://media.rd.com/rd/images/rdc/books/7-stages-of-marriage/ultimate-sex-guide-for-newlyweds-af.jpg&imgrefurl=http://www.rd.com/living-healthy/the-ultimate-sex-guide-for-newlyweds/article31633.html&usg=__WJ7evTVAG0QAawffVcXHRmNKRXs=&h=373&w=492&sz=26&hl=en&start=1&itbs=1&tbnid=rDGpZQ4TBFYOEM:&tbnh=99&tbnw=130&prev=/images%3Fq%3Dsex%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:18/2/2019 Hoi Thao Marketing as Simple as a.B.C
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Aseem Puri, 2010
Finding the big B
BENEFITS
Benefits are the only reason why consumersbuy your brand / product
Our mission is to find thetopmost unique Benefits our brand can own
8/2/2019 Hoi Thao Marketing as Simple as a.B.C
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Aseem Puri, 2010
The BENEFITS Conversation
USAGEDo you use it ? Why / Why notHow and when do you use it ?
FEELINGHow do you feel when u use it ?
When others feel it ?When u dont have it ?
What do u love / hate about it ?
PROBLEMSWhat problems does this solve ?
What happens when u dont have it ?
WHOs BEST
n WORSTN WHY
http://www.google.com/imgres?imgurl=http://www.jumpstartcareers.com/winner_loser.jpg&imgrefurl=http://www.jumpstartcareers.com/intern5.htm&usg=__E122GAeCFIHkGXg2sJy7sd1GykQ=&h=754&w=637&sz=259&hl=en&start=2&itbs=1&tbnid=YPs0vChLAMd9yM:&tbnh=142&tbnw=120&prev=/images%3Fq%3Dwinner%2Bloser%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.mommygoggles.com/wp-content/uploads/2009/04/81153_the-transformation-of-biggest-loser-winner-michelle-aguilar1.jpg&imgrefurl=http://www.mommygoggles.com/why-milk/&usg=__CGqVMG3YMjAgRAXrnQfAktA5m3E=&h=296&w=415&sz=69&hl=en&start=8&itbs=1&tbnid=40nWF6f4h8gUbM:&tbnh=89&tbnw=125&prev=/images%3Fq%3Dwinner%2Bloser%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.webdesigntutorials.net/tutorials/photoshop_tutorials/images/heart/heart_pic9.gif&imgrefurl=http://www.webdesigntutorials.net/tutorials/photoshop_tutorials/photoshop_tutorials_Create_a_Heart.php&usg=__mD9oFop7HpPTMEatlen2c7vM_xA=&h=300&w=300&sz=26&hl=en&start=5&itbs=1&tbnid=ovlG72okwu1N3M:&tbnh=116&tbnw=116&prev=/images%3Fq%3Dheart%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://menknowpause.fooyoh.com/menknowpause_lifestyle_living/files/attach/images/3004/169/440/004/woman-shaving.jpg&imgrefurl=http://menknowpause.fooyoh.com/menknowpause_lifestyle_living/4440169&usg=__IxYX1X7n82ycct3MnGvHWBldJ6o=&h=500&w=355&sz=102&hl=en&start=3&itbs=1&tbnid=XJ7yIlixY0WUSM:&tbnh=130&tbnw=92&prev=/images%3Fq%3Dshaving%26hl%3Den%26safe%3Dactive%26gbv%3D2%26tbs%3Disch:18/2/2019 Hoi Thao Marketing as Simple as a.B.C
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Aseem Puri, 2010
3 steps to pick your BENEFIT
1. List all the benefits from the above conversation & offer them to consumersas choice cards rotating them in multiple choiceeg. Detergents
1Whiteness 2stains 3freshness 4germ kill 5colour care
2. Rank all the competing brands on each of these attributes
3. Select the highest ranked benefit not strongly owned by a competitor already
http://www.google.com/imgres?imgurl=http://www.bemmelzeefdruk.nl/fileadmin/bemmelzeefdruk.nl/images/clothes_rack.jpg&imgrefurl=http://www.bemmelzeefdruk.nl/fileadmin/bemmelzeefdruk.nl/&usg=__QO_ptWvv9Oana80g0H8uL7L6RW8=&h=600&w=800&sz=165&hl=en&start=2&itbs=1&tbnid=erux39tIVRpENM:&tbnh=107&tbnw=143&prev=/images%3Fq%3Dclothes%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://wpbkids.files.wordpress.com/2008/08/germs.jpg&imgrefurl=http://wpbkids.wordpress.com/2008/08/18/germsdouble-yuck/&usg=__p_spQXg0gvdykhJRMHpOIlC_5Ss=&h=553&w=534&sz=82&hl=en&start=1&itbs=1&tbnid=3Tvv4tviuK9QlM:&tbnh=133&tbnw=128&prev=/images%3Fq%3Dgerms%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.dreamstime.com/freshness-thumb3205327.jpg&imgrefurl=http://www.dreamstime.com/royalty-free-stock-photography-freshness-image3205327&usg=__VOToGAAwbPCBDXlcZGoK4V2nD5s=&h=300&w=300&sz=79&hl=en&start=2&itbs=1&tbnid=mygXILk01TXhCM:&tbnh=116&tbnw=116&prev=/images%3Fq%3Dfreshness%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.bestway-cleaning.co.uk/img/stains.jpg&imgrefurl=http://www.bestway-cleaning.co.uk/stains.html&usg=__Sa0GQ-Ee6uastgzJBSVwrcG_p_A=&h=404&w=296&sz=19&hl=en&start=1&itbs=1&tbnid=h7XPVdWonZ8B1M:&tbnh=124&tbnw=91&prev=/images%3Fq%3Dstains%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://i.ivillage.com/BS/fashion/casual_chic/springdresses06/BS_WhiteDress_366.jpg&imgrefurl=http://sasthamcotta.wordpress.com/2008/08/26/&usg=__kbsieSGXFMZR5_tDavGyNS53UFY=&h=366&w=300&sz=17&hl=en&start=3&itbs=1&tbnid=W5H9ZmcVpIBkYM:&tbnh=122&tbnw=100&prev=/images%3Fq%3Dwhite%2Bclothes%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:18/2/2019 Hoi Thao Marketing as Simple as a.B.C
11/15
Aseem Puri, 2010
Top benefits for youth
BENEFITS
No one else has it, atleast not now / My 15
minutes of fame
Momentarypleasures most
important
My quirks makeme different
Its ok toexperience the
other side
Sometimes, I do want to actresponsible ( to see what its
like !!)
http://www.google.com/imgres?imgurl=http://www.windycitymediagroup.com/images/publications/wct/2004-04-28/YouthProtest1.jpg&imgrefurl=http://www.windycitymediagroup.com/gay/lesbian/news/ARTICLE.php%3FAID%3D4801&usg=__iDGlnzgeFi8awZg3ZXK2WCx2TBQ=&h=525&w=701&sz=122&hl=en&start=3&itbs=1&tbnid=N8ZSLgUZKyhK2M:&tbnh=105&tbnw=140&prev=/images%3Fq%3Dyouth%2Bprotest%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://israbox.com/uploads/posts/2008-05/1211523239_va-ibiza-opening-party-2008-450.jpg&imgrefurl=http://www.israbox.com/2008/05/23/va-ibiza-opening-party-2008-2cd-2008.html&usg=__oh_slIMBuPAwsOgSs_0fjsq_K9o=&h=450&w=450&sz=54&hl=en&start=7&itbs=1&tbnid=fx6QjMQ-5iLMjM:&tbnh=127&tbnw=127&prev=/images%3Fq%3Dibiza%2Bparty%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://freeipads.net/images/ipad/ipad.jpg&imgrefurl=http://freeipads.net/&usg=__Tgii9QwQqGHfL0nGMS7noO8C3Jw=&h=513&w=916&sz=334&hl=en&start=18&itbs=1&tbnid=9DGvyY9sK4b-EM:&tbnh=82&tbnw=147&prev=/images%3Fq%3Dipad%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://www.mapds.com.au/newsletters/0807/iphone_home.gif&imgrefurl=http://www.mapds.com.au/newsletters/0807/Newsletter_18_July_2008.htm&usg=__9BQoqRpk7EGBuSYVGp8OxkJcEoQ=&h=495&w=300&sz=41&hl=en&start=1&itbs=1&tbnid=AaWJZbhjD6s-CM:&tbnh=130&tbnw=79&prev=/images%3Fq%3Diphone%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:1http://www.google.com/imgres?imgurl=http://bmd900.files.wordpress.com/2009/10/blackberry-post3.jpg&imgrefurl=http://bmd900.wordpress.com/2009/10/13/blackberry-addiction-or-just-the-best-gadget/&usg=__JC-cPeI8xwjal-cpyhvvpIrRKxw=&h=900&w=600&sz=486&hl=en&start=1&itbs=1&tbnid=YEY3yDPWvHDZKM:&tbnh=146&tbnw=97&prev=/images%3Fq%3Dblackberry%26hl%3Den%26safe%3Doff%26gbv%3D2%26tbs%3Disch:18/2/2019 Hoi Thao Marketing as Simple as a.B.C
12/15
Aseem Puri, 2010
Finding the CONSTRAINTS
Constraints are limitations in your targets life
that can affect their purchase / usage
What do they have a lot of a little not at all ?
What is it that they think they cannot have ?
What media do they have access to and which do they lack ?
Which of the following do they lack in their life ? Money ( basics) Time Relationships Resources ( water, education, energy)
Health
8/2/2019 Hoi Thao Marketing as Simple as a.B.C
13/15
Aseem Puri, 2010
Youth CONSTRAINTSMy morals
are ok
No time for tv,always on the
phone
I will get ahead but not fight tradition
Work never ends, life isalways running 1 hand / 1
minute
Mix, match, bend, warp,tie, cut, sweeplet me
do it
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14/15
Aseem Puri, 2010
ASPIRATIONS ?
BENEFITS
CONSTRAINTS
Marketing is as simple as.
8/2/2019 Hoi Thao Marketing as Simple as a.B.C
15/15
Aseem Puri, 2010
If you want to know more, contact me
Email [email protected]
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Phone +6591133194
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