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Business Model Driven Integrated Asset Information Management
Dr. Hakan Sarbanoglu - Chief Solutions Architect, KalidoBill Nyström – Program Manager, BP US Pipelines and Logistics
Copyright © Kalido 20082
Agenda
Business Model driven information management
Business Model driven Data Warehousing and Master Data Management with Kalido
Case Study: BP US Pipelines and Logistics Data Management Initiative
Benefits
Copyright © Kalido 20083
Agenda
Business Model driven information managementWhat is a Business ModelWhat do we mean by “Business Model driven …”?Disconnection between Business and IT
Business Model driven Data Warehousing and Master Data Management with Kalido
Case Study: BP US Pipelines and Logistics Data Management Initiative
Benefits
Copyright © Kalido 20084
What is a Business Model?
A Business Model is a view of the objects of interest to the business. It is a model (i.e. conceptual layout) of YourBusiness
Your Business Model is a description of your business:The things you “do” in the business i.e. the business activitiesThe measurements you take about these activitiesThe context (business entities) within which you want to view this information
E.g. customers, products, locations, suppliers etc. This is what gives the information meaning to business people and is usually structured in hierarchies
The business rules binding these things together
Copyright © Kalido 20085
A Business Model in is not ….
In this information management contextBusiness Model is NOT
A data model,A systems model
Business Model is NOT:A description of the scope and purpose and the way of doing business (e.g. Franchising or Outsourcing)A view of the activities and processes carried out by a business (e.g. Insurance business activity model)
Copyright © Kalido 20086
A simple Business Model:
Business Activity:Each instance of an activity is a business transaction. Each business transaction is an event, which happened at point in time and a number of business entities were involved in that event. We perceive those business entities in some Classes. For each event we measure some quantities and qualities. All these are captured in a transaction record.
A sample procurement order transaction: Three units of Submergible Unloading Pump (FJ70B) for our Midwest Maintenance Department were ordered from Warren Pumps on 12 Feb 2008. They should be delivered to our North Ohio Depot latest by 23 Feb 2008. Unit list price is $ 8,750. Agreed discount is 7%.
Copyright © Kalido 20087
Business Context: Reference Data and Associations
Copyright © Kalido 20088
Business Model must have’s
A Business Model should:Support and integrate all activities of your business (no exception!)Be able to changeBe time variant: remember the past and support future viewsBe understandable by both the Business and ITSupport iterative development (think big, start small, and evolve)
A Business Model is not a Data Model!It is a model of the real business world
Copyright © Kalido 20089
What do we mean by “Business Model driven …”?
Conventional information systems (Data Warehouse, Business Intelligence, Master Data Management) development:
Conceptual Model Logical Data Model Physical Schema ModelPhysical schema is built in a DBMSSubsequent changes are done at the physical database levelConceptual and logical models are disconnected at an early stageBusiness is also disconnected during …
the systems developmentthe operational phase
Business Model driven systems:Defined, built, operated, maintained and changed in business model termsNot disconnected from your business during their full life cycle
Copyright © Kalido 200810
Disconnection of Business from Information Management
SalesVolumeAmount
CustomerAddressLocation
CityZIP
LocationCityZIP
ProductGrade
UIP
Brand
Brand Product Family
Conceptual Model
Logical Model
Physical Schema & Data
Manual capture
Manual run of V1.0 DDL
Manual SchemaChanges
BILayer
Sources
Physical Model
Data Modeling Tool
DBMS
ManualFine-tuning
Data Architect
BusinessRepresentative
V1.1 V1.2 V2.0`
BusinessDictionary
DBA / DB Developer
Manual SchemaExtension
Not MaintainedOr only for documentation with reverse engineering
Data Architect no longer involved
Business no longer InvolvedSemantics disconnected
Data Warehouse Life
Copyright © Kalido 200811
Prepare
Implement
Operate
Need to Align IT with the Business
IT Cycle
Plan
Run
Evaluate
(Data Warehousing)Business
CycleNew
BusinessRequirements
NewBusiness
Requirements
Report, Plan, Model, Analyze
01020304050607080
1st Qtr
Design
Build
Test
Deploy
Analyze
Information Disconnecttime-delayed,
incomplete and/or inaccurate business reports and analyses
Opportunity CostDue to the inability to meet
businessrequirements
AlignmentThe business and IT models need to stay in alignment
Copyright © Kalido 200812
Agenda
Business Model driven information managementWhat is a Business ModelWhat do we mean by “Business Model driven …”?Disconnection between Business and IT
Business Model driven Data Warehousing and Master Data Management with Kalido
Case Study: BP US Pipelines and Logistics Data Management Initiative
Benefits
Copyright © Kalido 200813
Kalido is different: it is driven by your Business ModelA
utomated by K
alido
WHS Retailer
V3 Retailer
Group Channel
Channel
V3 Channel Sales Rep
Corporation
WHS Customer
Owner
Sub Family
Marketing ProductPrice Segment
Marketing Product Country
WHS Products
Product GroupBrand Family
Manufacturer
Year
Quarter
Month
Day
Week
Corporation
WHS Customer
Owner
WHS Retailer
V3 Retailer
Group Channel
Channel
V3 Channel Sales Rep
Corporation
WHS Customer
Owner
Sub Family
Marketing ProductPrice Segment
Marketing Product Country
WHS Products
Product GroupBrand Family
Manufacturer
Corporation
WHS Customer
Owner
Corporation
WHS Customer
Owner
Sub Family
Marketing ProductPrice Segment
Marketing Product Country
WHS Products
Product GroupBrand Family
ManufacturerCorporation
WHS Customer
Owner
Marketing ProductPrice Segment
Marketing Product Country
WHS Products
Business Model
Configuration (DIW)
Physical Schema & Data
Sources
Deployments
BILayer
BusinessRepresentative& Information Architect
System UI
Automated BridgeSystem Automaticall yMaintained
ImplementationSpecialist
Copyright © Kalido 200814
How is this possible?
Reporting
Dashboards
Analysis
OLAP
GIS
SourceSystems
3rd Party
Maintenance
Production
Finance
SCM
ERP
ETL
Meta & ReferenceData Repository
LoadingValidation
Warehouse(Reporting Schema)
Data Marts
CreateReporting Schema
CreateReportingSchema
Direct Access
BIBridge
StagingArea
RawData
Corporation
WHS Customer
Owner
Sub Family
Marketing ProductPrice Segment
Marketing Product Country
WHS Products
Product GroupBrand Family
Manufacturer
Business Model
MetaData
Copyright © Kalido 200815
Meta and Reference Data Repository
A generic storage design based on ISO-15926 Part-2
Physical data is stored in a Triple Store design and remains the same for any model and data
Changes are defined as incremental meta data (ISO-18876)
Meta & ReferenceData Repository
EmployeeAlan DavisMichael EnfieldPeter GeorgeDan Summers
DepartmentEastern Sales
Western Sales
EmployeeSamuel HirschMichael EnfieldPeter GeorgeDan Summers
DepartmentEastern Sales
Western Sales
Business Model and Reference DataAs Meta Data
Item
AssociationBetween Classes
AssociationBetween Items
Class
Is aObjectModel
Auto
mated
By K
alido
Physical Schema(Always Stable)
Auto
mated
By K
alido
Copyright © Kalido 200816
When the Business Model Changes…
Reporting
Dashboard
Analysis
OLAP
GIS
SourceSystems
3rd Party
Maintenance
Production
Finance
SCM
ERP
ETL
Meta & ReferenceData Repository
LoadingValidation
Warehouse(Reporting Schema)
Data Marts
CreateReporting Schema
CreateReportingSchema
Direct Access
BIBridge
StagingArea
RawData
Corporation
WHS Customer
Owner
Sub Family
Marketing ProductPrice Segment
Marketing Product Country
WHS Products
Product GroupBrand Family
Manufacturer
Business Model V-1
MetaData
WHS Retailer
V3 Retailer
Group Channel
Channel
V3 Channel Sales Rep
Corporation
WHS Customer
Owner
Sub Family
Marketing ProductPrice Segment
Marketing Product Country
WHS Products
Product GroupBrand Family
Manufacturer
Corporation
WHS Customer
Owner
Version-2
ModelChange
Copyright © Kalido 200817
Data Warehouse
SourceSystems
3rd Party
Maintenance
Production
Finance
SCM
ERP
Kalido Master Data Manager for Harmonized Business Intelligence
• Model• Load• Catalog• Map
• Merge• Version• Secure
Internal OLTP Data
Transaction DataConsistent
Master Data
• Search• Browse• Create• Enrich• Validate• Authorize• Publish• Export• Report
Workflow
BI, Reporting Tools
Portal /Intranet
Kalido MDM API• Integration with other
tools (workflow, etc.)• User exits to external
code
““Golden CopyGolden Copy””Master Data
Master Data Repository
Business Model
““Golden CopyGolden Copy””Master Data
Reference Data
ProfilingCleansing
ETLEAI
WHS Retailer
V3 Retailer
Group Channel
Channel
V3 Channel Sales Rep
Corporation
WHS Customer
Owner
Sub Family
Marketing ProductPrice Segment
Marketing Product Country
WHS Products
Product GroupBrand Family
Manufacturer
Corporation
WHS Customer
Owner
Copyright © Kalido 200818
Agenda
Business Model driven information managementWhat is a Business ModelWhat do we mean by “Business Model driven …”?Disconnection between Business and IT
Business Model driven Data Warehousing and Master Data Management with Kalido
Case Study: BP US Pipelines and Logistics Data Management InitiativeChallengeIntegrated Pipelines Asset Information RepositoryEnabling key processes with Asset Repository and Data WarehouseRegulatory Reporting and Data Governance
Benefits
Copyright © Kalido 200819
Case study: BP US Pipelines and Logistics
BP US Pipelines and Logistics:Daily: 2.5 million barrel miles of oil, refined products, natural gas liquids, carbon dioxide and chemicalsOwn / operate 10,000 miles of pipe, 70 light-oil terminals and 500 trucks which deliver 9.5 billion gallons of refined product annuallyVarious joint venture pipelines Core and joint venture operations
span 38 states the offshore Gulf of MexicoPipeline control centers in Oklahoma, Washington and California
Key Activities:Ship volumesDefine asset baseEvaluate and manage asset portfolioPerform inspectionsExecute repairsReport to regulatory agencies
Copyright © Kalido 200820
BP US Pipelines & Logistics Data Management Initiative
One version of the Truth!
Business Intelligence
Process Enablement
Data and process governance
Performance management
FUTURE STATE
• Too many applications
across the business
• Inaccurate data• Dependence on
manual activities
• Organizational silos dominate the business
• Reliance on technical and process work-arounds
• Too much IT, not enough business focus
CURRENT STATE Prioritized
and Cleansed Data Sets
Consistent and Flexible
Business Model
Sustainable Data
Governance
• Drives high compliance
activities and costs
Iterative
Phase 3: Business Transformation
Phase 2: Operations Enablement
Phase 1: License to Operate
Copyright © Kalido 200821
Attack Plan: Phase-1First: Build a Central Asset Repository
Pipelines Asset Business ModelRetire SpreadsheetsImprove Data QualityDiscover missing assets
Enable and improve key regulatory process activities
In-line InspectionCorrosion Planning & Tracking ActivitiesTank InspectionHSSE Incident TrackingSulfur TrackingRegulatory Reporting
Improve data and process governanceEstablished Process and Data Governance
In L
ine I
nsp
ect
ion
Process and Data Governance
Co
rro
sio
n P
lan
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& T
rack
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Tan
k I
nsp
ect
ion
HS
SE
Inci
den
t Tra
ckin
g
Su
lfu
r Tra
ckin
g
More in Phase-2
Integrated Asset Information Repository
Regulatory Reporting
Copyright © Kalido 200822
Pipelines Asset Business Model Integrated Asset Information Repository
Copyright © Kalido 200823
Pipeline Asset Business Model
Copyright © Kalido 200824
Station Point
Station Point
Location
Asset
Pipelines Business Model (simplified)
Equipment
Facility
StartEnd
SystemFacility Segment
FacilitySite
SystemStart
End
Installed in
SystemMile Post
Ownedby Serves
EPAFacility
DOTOperator
EquipStatus
CathodicalyProtected
CathodicEquip Type
Organization
Team
Department District
Extended Team
Home Office LOS
Product
DOT Product CategoryRegulatory
Category
Commodity
CommodityType
EPA FuelDesignation
Transport CommodityFuel
Commodity
Time
InspectionRun
Decade
Year
Quarter
Month
Day
Financial Account
Account
CostCenter
ProfitCenter
CostType
TankParent
Tank CathodicProtectionEquipment
Valve PipeSegment
Meter Pressure Vessel
HeatExchanger
Pump CompressorFlare
Legal Entity
Legal Entity
ControllingCompany
EPAEntry
Current Share
Owned byOperated by
Managed by
Copyright © Kalido 200825
BP US Pipelines and Logistics Asset Repository
All Pipelines Systems, the linear and area facilities and all equipment installed within these facilities have been loaded into Kalido MDM, from many sources
Data harmonizationData Cleansing using a Data Quality Tool (DataFlux)Equipment attributes and classificationsMapping, merging, harmonization and enrichment in Kalido MDM
Owner, operator, controller Legal Entities for each facilityOverseeing, controlling and maintaining person for each facilityLegal Entity organization hierarchy
Approved, authorized and published through workflows
Copyright © Kalido 200826
Initial Population of the Integrated Asset Information Repository
MARS(Oracle)
OTAIS(Access)
PASS(Oracle)
CPDM(Fox Pro)
Maximo(Oracle)
SMART(Oracle)
SCADA(Oracle)
Facilities Joint Ventures
Pipeline TanksLogistics Tanks
Master Portfolio In-lineInspection
Asset ReferenceData Sources
Logistics Tanks Pipeline Tanks Vehicle/Illness Injury
Spill and Leaks
Corrosion Plan In-LineInspection
Data WarehouseMaster DataManagement
Transaction Data Sources
Cleansing One timeUpload
One time load ofHistoric Transactions
Decommissioned
95% Decommissioned
Copyright © Kalido 200827
Daily Maintenance of the Asset Information Repository
MARS(Oracle)
OTAIS(Access)
PASS(Oracle)
CPDM(Fox Pro)
Maximo(Oracle)
SMART(Oracle)
SCADA(Oracle)
OperationalSystems
In-LineInspection
Data WarehouseMaster DataManagement
TransactionData Source
Cleansing
Daily
CorrosionActivityPlanning
&Tracking
TankInspection
HSSEIncidentTracking
HSSEEnvironmental
ActivityManagement
In LineInspection
Data Governance(incl. Asset
Management)
Ongoing Data Input Processes
Daily
RealTime
Hourly
3:00 am CST Daily Batch Upload
Sulfur Track Data
ReportsRegulatoryReporting
Copyright © Kalido 200828
Agenda
Business Model driven information managementWhat is a Business ModelWhat do we mean by “Business Model driven …”?Disconnection between Business and IT
Business Model driven Data Warehousing and Master Data Management with Kalido
Case Study: BP US Pipelines and Logistics Data Management InitiativeChallengeIntegrated Pipelines Asset Information RepositoryEnabling key processes with Asset Repository and Data WarehouseRegulatory Reporting and Data Governance
Benefits
Copyright © Kalido 200829
Driving Pipeline Activities
Each activity instance (plan or execution) is entered as Master Data Planned Inspection recordActual Inspection run recordsDig recordsTool run recordsRepair plan record
Master Data Workflows drive the execution of each Preventative Maintenance activity
In Line InspectionsTank InspectionCorrosion Planning and TrackingHSE Incident TrackingSulfur Tracking (new process)
In L
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nsp
ect
ion
Process and Data Governance
Co
rro
sio
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lan
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& T
rack
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Tan
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nsp
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HS
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Inci
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Su
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Integrated Asset Information Repository
Regulatory Reporting
Copyright © Kalido 200830
Modeling Typical Pipeline Activities as Transactions
Copyright © Kalido 200831
Modeling Inspections for MDM
Copyright © Kalido 200832
Modeling Inspections of any Equipment…
Inspection model can be used for any equipment types, e.g. tanks, pipe segments,Valves etc.
Copyright © Kalido 200833
Process Monitoring Reports : In Line Inspections
Copyright © Kalido 200834
Sulfur Tracking process
An example of how a new process (introduced in 2006) can be designed based on MDM and Data Warehouse (DW) platform
EPA regulation for:Designating and tracking Low Sulfur DistillatesPhased ban of using 500ppm diesel:
Use of 15ppm diesel gradually on-road off-road off-shore by 2010
Requires detailed reporting of diesel transport and distribution
New process implemented on the MDM platform with detailed reports produced from the Data Warehouse
Operating cost of this process for the BP US Pipelines Business Unit: 5 people x 1h/week + 6h/quarter = ~0.25 man year
Compared to the 4 man year manual process in the BP US LogisticsBusiness Unit
Copyright © Kalido 200835
Agenda
Business Model driven information managementWhat is a Business ModelWhat do we mean by “Business Model driven …”?Disconnection between Business and IT
Business Model driven Data Warehousing and Master Data Management with Kalido
Case Study: BP US Pipelines and Logistics Data Management InitiativeChallengeIntegrated Pipelines Asset Information RepositoryEnabling key processes with Asset Repository and Data WarehouseRegulatory Reporting and Data Governance
Benefits
Copyright © Kalido 200836
Regulatory Reporting
In L
ine I
nsp
ect
ion
Process and Data Governance
Co
rro
sio
n P
lan
nin
g
& T
rack
ing
Tan
k I
nsp
ect
ion
HS
SE
Inci
den
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g
Su
lfu
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ckin
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Integrated Asset Information Repository
Regulatory Reporting
Before DMI:Very complex: Different regulatory rules in each State and different demands by multiple Government agencies Time consuming and expensive. Only year-endProne to quality issues: consistency and accuracyNon-transparent, no lineage
After DMIFully automatedProduced on-demand, even daily127 reports accessible from company portalAccurate, consistent, actionable, transparent and flexible
Copyright © Kalido 200837
Reporting Portal
Copyright © Kalido 200838
Agenda
Business Model driven information managementWhat is a Business ModelWhat do we mean by “Business Model driven …”?Disconnection between Business and IT
Business Model driven Data Warehousing and Master Data Management with Kalido
Case Study: BP US Pipelines and Logistics Data Management InitiativeChallengeIntegrated Pipelines Asset Information RepositoryEnabling key processes with Asset Repository and Data WarehouseRegulatory Reporting and Data Governance
Benefits
Copyright © Kalido 200839
Benefits of Business Model Driven Information Management with Kalido
Communication with business people is eased (no Business-IT gap!)
DW and MDM systems are created iteratively and quickly
Rapidly responds to changing business requirements and conditions
Lower ownership costs due to the speed and ease of change
Automatically preserves history for trend analysis and audit reporting
Aids regulatory compliance by ensuring data traceability. Maintains data in its true historical context, with true referential integrity at all levels
Implements complex business rules
Provides different perspectives - a single version of the truth presented in many different contexts
Enables large companies to define corporate standards, while allowing local business unit autonomy and variation to co-exist
Copyright © Kalido 200840
An INTEGRATED Asset RepositoryAccurate, consistent, transparent, flexible, accessibleAlready discovered missing assetsClear view of the asset base and related activities
facilitating more efficient gathering of information related to divestiture activitiesShortening asset marking cycle
Simple and effectiveRetired 9 spreadsheet systemsReduced or simplified interfaces
Significantly improved the complex regulatory reporting (in cost, time, quality, content, availability)
Automated 88 reportsEase of access and traceability of critical compliance data required for annual Federal and State reporting
Benefits realized by BP US Pipelines & Logistics DMI Project
Copyright © Kalido 200841
Enabled and improved key preventative maintenance processes (planning, tracking, inspection, …)
Cost savings in the maintenance budget by enabling historical cost trending, planning and results analysis Accuracy in annual budgetary allocations based on inspection history and discovered trendsMore proactive management and selection of vendors through tracking of actual spend, compliance with timelines and performance history Improved selection of inspection dates through cross-functional coordination through creation of coordinated schedulesTracking of the activities status and corresponding spend through reporting on compliance with timelinesAlerts built into reports to demonstrate schedule slippage to ensure proactive management of issuesNew analytical and trending capabilities through expanded capture of conditions and defect informationConsolidated view of the mandated maintenance activities
Benefits realized by BP US Pipelines & Logistics DMI Project
Copyright © Kalido 200842
Benefits realized by BP US Pipelines & Logistics DMI Project
DMI offers significant savings in Compliance costs and Operational efficiency gains
Reduction for the reviews of asset for technical/legal integrity: 75 man day/yearReduction in regulatory reporting: 55 man day/yearReduction History requests for inspection, planning, leak/spillsdata: 800 man day/yearReduction in acquisition and divestment of assets: dozens of people and at least 8-16 hours per work group
Introduced processes and capabilities for data governance!
Copyright © Kalido 200843
Attack Plan: Phase 2
Business IntelligenceOperations Excellence DashboardIntegrity Management DashboardAsset Dashboard
Operations Enablement Hydrotest, Guided Wave InspectionCorrosion Prevention – Performance ManagementStress Corrosion Cracking Tracking
Performance ImprovementAsset Life Cycle Management process improvement roadmapAsset DOT Compliance Matrix Tracking
Data/Information IntegrationIncorporate US Logistic Assets
Thank You!
Appendices
Copyright © Kalido 200846
Appendices
Asset Information Repository (Kalido MDM) screen shots
Regulatory reporting screen shots
Copyright © Kalido 200847
Appendices
Asset Information Repository (Kalido MDM) screen shots
Regulatory reporting screen shots
Copyright © Kalido 200848
Asset Master Data: Some Categories
Copyright © Kalido 200849
Asset Master Data: Pipe Segments
Copyright © Kalido 200850
Asset Master Data: Search
Copyright © Kalido 200851
Asset Master Data: Search Pipe segments owned by Seaway Products
Copyright © Kalido 200852
Asset Master Data: Search Results: Pipe segments owned by Seaway Products
Copyright © Kalido 200853
Asset Master Data: Details of Pipe Segment SEG_61
Copyright © Kalido 200854
Asset Master Data: Drill Down to Activities on Segments
Copyright © Kalido 200855
Appendices
Asset Information Repository (Kalido MDM) screen shots
Regulatory reporting screen shots
Copyright © Kalido 200856
Regulatory Reporting
Copyright © Kalido 200857
Regulatory Reporting
Copyright © Kalido 200858
Regulatory Reporting
Copyright © Kalido 200859
Regulatory Reporting
Copyright © Kalido 200860
Regulatory Reporting
Copyright © Kalido 200861
Regulatory Reporting
Copyright © Kalido 200862
Regulatory Reporting
Copyright © Kalido 200863
Regulatory Reporting