InfiNeo. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved Who We Are, What We Do Solutions Infini is

InfiNeo

Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com

Who We Are, What We Do

Solutions Infini is India’s Premier Enterprise Messaging and Telephony Solutions

provider.

Founded in 2009, self-funded and boot-strapped our way into a multi-million dollar

company by building interactive and engaging communication solutions using SMS and

Voice.

We’ve made over USD 6.1 million during FY 2013-14.

We’re known for building requirement specific and customized solutions that suit the

business communication need of any organization.

We cater to organizations of all sizes and across industry segments.

Enterprise Messaging and Voice Solutions – Tailor-made For Your Business

Push and Pull-based Messaging

2 WayMessaging

International Messaging

Mobile Banking Platforms

Cloud Telephony



Award Winner:Technology Fast 50 2013 Recipient

Awarded by Deloitte Touche Tohmatsu India Private Limited



Complete Security For Your Data

Solutions Infini is ISO 27001:2005 Certified For Information Security



Lead Management Lead Management platform that leverages a

proprietary cloud hosted business telephony/IVR solution

Lead Generation through Listing on Multiple Online Channels and marketing through Email, social networks and mobile

Integrates an Analytics engine on top of features like customizable IVR, call forwarding & conferencing, call recording & voicemail, missed calls & live view



Mobile Messaging Enabling Enterprises to engage with customers

on their mobile via messaging solutions

Provides a multitude of client specific technology solutions and real-time analytics to measure campaign effectiveness

Vertical specific campaign solutions for clients based on strong understanding of marketing & transactional messaging requirements




National Presence


Global Presence

• Founded in 2009

• Revenue 3.5 Mn

Developed Messaging Solutions platform SMS Infini

• Expanded operations to Mumbai

• Team strength of 23 and 282 clients serviced

• Expanded operations to Delhi & Hyderabad in FY12 and added Kochi & Kolkata in FY13

• International Messaging Solutions launched in Aug-2012

• Lead Management solutions through Cloud Telephony platform DialStreet launched in Apr-2013

• Team strength of 85 and 2,300 clients serviced

• Expansion of operations to Tier-1 & Tier-2 cities in India targeting corporate & SME segment

• Enhancing offering to SMB’s including Lead Generation and Listing Management

• Expansion of Business development & Tech team

• Opening international operations in S.E Asia and other emerging markets

• M&A of small technology firms in the space

• Technology and R&D development

2009-2012 FY 13 FY 14 onwards….


History and Evolution


Key Clients

SMS


Products


InfiNeo – The Banking Platform


Introduction

Solutions Infini’s InfiNeo banking telecommunication platform has been designed to help banks and financial institutions build the most concrete SMS Banking platform to aid their customers.

Infineo is a software based platform that can be deployed within the banking infrastructure

InfiNeo allows multiple features such a Push Messaging and 2-way Messaging.

Caters to the requirement of sending regular updates to customers such as Account Balance, OTP & Credit/Debit Alerts

InfiNeo also provides accurate and real-time monitoring along with the delivery status of every SMS that is sent

InfiNeo can be easily integrated and deployed within the existing setup.

InfiNeo also allows the integration, use and management of Virtual Numbers and MissCall solutions.


Features

Analytics The in-built analytics gives you a

extensive analysis of all the aspects of your mobile banking

service run by InfiNeo

User ManagementYou can add various levels of

users including admin and manager accounts and assign appropriate user privileges.

Web UIA user-friendly web UI to use

and manage InfiNeo. The UI also provides real-time analytics in

an easy format.

Archived ReportsYou can generate historical and archived reports for any time period of your choice.

Reports Comprehensive reports that provide accurate status of the SMS sent, including time of submission and delivery status.

Reporting


Features

Multiple ConnectivityAllows third party connectivity

to the SMSC

Integration & CustomizationIntegrates easily with the banks existing setup and with 3rd party applications. InfiNeo can also be

customized to cater to your specific needs.

MonitoringReal-time monitoring that

ensures that all SMS traffic is continuous and non-redundant

Keyword ManagementKeyword Mgmt. allows you to view all the SMS sent along with keywords. It also gives you detailed information about date, time, mobile number, operator and the circle location.

ValidationValidation of ID/Address proofs and other important KYC related documents through missed calls and SMS.

Pull Messages


Features

Firewall Rule FriendlyInfiNeo demands very little ports to be opened which ensure 100% compliance to the banking policy

Licensing Fees InfiNeo does not need any licensing since it uses open

source technologies.

Do Not DisturbInfiNeo performs DND filtering. Numbers are maintained on an

SMPP account provided by Solutions Infini.

AccessAccess to protected information is restricted to people who are authorized to access the information.

AdminAdministrative controls that form the basis for the selection and implementation of logical and physical controls.

User Management


Features

Queue ManagementThe InfiNeo platform is asynchronous in nature which ensures

that the function is running at all times independently.

Priority Request Every account has a priority flag

which ensures that critical messages are given the

maximum privilege and is delivered within the stipulated

time.

Round Robin RoutingSMS are sent using per packet

balanced load through multiple routes

Failover ConnectivityBackup routes and servers are

always in place that are instantly activated in case of failure of the

primary servers and routes.

Bulk UploadThis feature allows to upload

mobile numbers in bulk. It also has multilingual support.


Why Use InfiNeo

Everything is done at

your level.

Dedicated system to

handle your needs.

Easy Access

Department-wise

access and privileges.

Architecture 1



Architecture 2


Send an SMS to xxxx

Know Your Balance

Banking User

The available balance will be instantly sent to the user

Use Case


Instantly sends the One Time Password

One Time Password

Banking User

Cases: During new user registration, online transactions, etc.

Use Case


Instantly sends the transaction details

Physical Swipe of Credit/Debit Card

Banking User

When a debit/credit card is swiped at any establishment

Use Case


Credit/Debit Card Alert

Banking User

Example: Your request has been processed

Confirmation SMS will be sent to the user

Send an SMS to xxxx

Example: To block/report a stolen card

Use Case


Credit/Debit Card Payment Alert

Banking User

Payment alerts will automatically be sent to the user

When payment due dates approach

Use Case


Monthly Mini Statements

Banking User

Monthly mini statements will be send to the user

• At the end of every month• When customer places a request

for a mini statement

Use Case


Send an SMS to xxxx

Stop Cheque Request

Banking User

Example: Your request has been processed

Confirmation message will be sent to the user

Example: STOP to xxxx

Use Case


Use Case

Send an SMS to xxxx

Cheque Status Enquiries

Banking User

Information regarding request status will be sent to the user via an SMS

Example: STATUS <Request ID> to xxxx


Use Case

Fills a Call Back Request Online

Call Back Requests

Banking User

A call back is instantly triggered from a service representative of the bank.


1. Registering for Phone/SMS Banking by dialing a number

Banking User

Call back with IVR

Press 1 for Phone BankingPress 2 for SMS BankingPress 3 for …...

Dials a number & after 2-3 rings, calls get automatically disconnected

Use Case – MissCall Service


2. Account Balance (Know your Balance)

Banking User


Information regarding account balance will be sent to the user via an SMS



3. Order a Cheque Book

Banking User


Confirmation message will be sent to the user via SMS



4. Stop Cheque Request

Banking User


Confirmation message will be sent to the user via SMS




5. Mini Statement Request

Banking User


Mini Statement details (for 6 or 10 transactions), will be sent to the user via SMS


The configuration of the hardware we provide is as follows:

Intel Xeon processor 5 or above

16 GB RAM

500 GB Hard disk

SSD HDD

Hardware Configuration Details


Software Configuration Details

The software configuration we provide is as follows:

CentOS 5 or above LAMP (Linux OS), Apache (HTTP Server), MySQL (Database Software) and PHP

WAMP(Windows OS), Apache(HTTP Server), My SQL (Database Software) and PHP Nginx (Web Server)


Thank You

Documents

InfiNeo. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved Who We Are, What We Do Solutions Infini is