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Operatiosn Management
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Lecture Outline
• Elements of Inventory Management
• Inventory Control Systems
• Economic Order Quantity Models
• Quantity Discounts
• Reorder Point
• Order Quantity for a Periodic Inventory System
What Is Inventory?
• Stock of items kept to meet future demand
• Purpose of inventory management
• how many units to order
• when to order
Importance of Inventory
• Balance the advantages and
disadvantages of small and large
inventories
• Pressures for small inventories
• Inventory holding cost
• Cost of capital
• Storage and handling costs
• Taxes, insurance, and shrinkage
Importance of Inventory
• Pressures for large inventories
• Customer service
• Ordering cost
• Setup cost
• Labor and equipment utilization
• Transportation cost
• Payments to suppliers
Reasons for Holding Inventory
• To meet anticipated customer demand
• To protect against stock outs
• To take advantage of economic order cycles
• To maintain independence of operations
• To allow for smooth and flexible production
operations
• To guard against price increases
In Short,
Buffer against uncertainty in…..
Supply (Raw material inventories)
Production process ( Work in process inventories)
&
Demand (Finished good inventories)
Supply Chain Management
• Bullwhip effect• demand information is distorted as it moves away
from the end-use customer
• higher safety stock inventories to are stored to compensate
• Seasonal or cyclical demand
• Inventory provides independence from vendors
• Take advantage of price discounts
• Inventory provides independence between stages and avoids work stoppages
Inventory Management
To have the correct inventory at the right place at
the right time to minimize system costs while
satisfying customer service requirements
•Raw material/WIP/Finished goods
Inventory Policy
The strategy, approach, or set of techniques used to determine how to manage inventory
Quality Management in the Supply Chain
• Customers usually perceive quality service as
availability of goods they want when they want
them
• Inventory must be sufficient to provide high-
quality customer service in QM
Type of Inventory
Process
stage
Demand
TypeOthers
Raw Materials
WIP
Finished Goods
Independent
Dependent
Spares
Consumable
Purpose
Cycle
Safety
Seasonal
Pipeline
Independent Demand(demand for item is independent
of demand for any other item)
Dependent Demand(demand for item is dependent
upon the demand for some
other item)
Independent vs. Dependent Demand
Independent vs. Dependent Demand..
ItemMaterials With
Independent Demand
Materials With
Dependent Demand
Demand
SourceCompany Customers Parent Items
Material
TypeFinished Goods WIP & Raw Materials
Method of
Estimating
Demand
Forecast & Booked
Customer Orders
Calculated
Planning
MethodEOQ & ROP MRP
Inventory Type : Purpose
• Seasonal stocks– These are accumulated to absorb seasonal fluctuations in
supply or demand.
• Cycle stocks– Due to fixed transportation and handling charges or set up
requirements, it is economical to order or produce largequantities at a time.
• Safety stocks– These are built as a hedge against uncertainties in supply or
demand.
• Pipeline stocks– Inventories in-transit.
Inventory Costs
• Carrying cost
• cost of holding an item in inventory
• Ordering cost
• cost of replenishing inventory
• Shortage cost
• temporary or permanent loss of sales when
demand cannot be met
What are these costs made of? How to estimate these?
Terms used in Inventory
• Material cost = Ci (Average price paid per unit purchased is a key cost in the lot-
sizing decision )
• Fixed ordering cost = Co (Fixed ordering cost includes all costs that do not vary
with the size of the order but are incurred each time an order is placed)
• Holding cost = CH = %*Ci (Holding cost is the cost of carrying one unit in
inventory for a specified period of time i.e. $ CH/Unit/Year)
• Quantity in a lot or batch size = Q (Quantity is either produced or purchased at
a time, EOQ* = Q* )
• Demand per unit time = D (i.e. Demand in one 1 year, d = average demand per
week, So, D = d *52 / year)
Inventory Cost
Holding Costs (CH)
• Obsolescence
• Insurance
• Extra staffing
• Interest
• Pilferage
• Damage
• Warehousing
• etc.
Ordering Costs (Co)
• Supplies
• Forms
• Order processing
• Clerical support
• etc.
• Clean-up costs
• Re-tooling costs
• Adjustment costs
• etc.
Setup Costs (Cs)
Holding cost (CH)
• Cost of Capital
• Obsolescence cost
• Handling cost
Vary with quantity of product received , ZERO otherwise
• Occupancy cost
Vary with quantity of product stored, ZERO otherwise
• Miscellaneous costs
Theft, security, damage, tax, insurance
Inventory Cost
Ordering cost (Co)
• Buyer time
Time of buyer for placing extra order, ZERO otherwise
Internet and communication has reduced this cost significantly
• Receiving costs
Administrative work such as purchase order matching with updating
inventory records
Quantity dependent should not be included here
• Transportation costs
Fixed cost should be included here
Inventory Cost
Shortage Costs
When occurs, company faces two
possibilities…..
• It can meet the shortage with some type
of rush, special handling or priority
shipment
• It cannot meet the shortage at all
So…. It depends on
How company handles the problem ?
• Permanent– Lost profits due to unsatisfied demand
– Lost profits of future sales
• Temporary (CB)– Backordered, so not necessarily lost
– Special clerical & paperwork costs
– Extraordinary transportation cost to cutomer
Shortage Costs
Inventory policy considerations:
• Customer demand: known/random
• Replenishment lead time: known/random
• Product variety (# of SKUs)
• Length of planning horizon
• Costs: Order costs Vs Inventory costs
• Service level requirements
Inventory management policies/ control
systems:
• Periodic review policy• No tracking of inventory position on a regular basis.
• Inventory position is reviewed after a fixed period,
• Based on a pre-specified order up to level the firm decides the order size.
• Continuous review policy• As soon as the inventory position goes down a certain pre-
specified level the order is placed.
Since most firms have real time inventory information systems in place, the continuous review policy would be the focus.
ABC Analysis
• Stock-keeping units (SKU)
• Identify the classes so management can
control inventory levels
• A Pareto chart
ABC Classification
• Class A
• 5 – 15 % of units
• 70 – 80 % of value
• Class B
• 30 % of units
• 15 % of value
• Class C
• 50 – 60 % of units
• 5 – 10 % of value
ABC Classification
1 $ 60 90
2 350 40
3 30 130
4 80 60
5 30 100
6 20 180
7 10 170
8 320 50
9 510 60
10 20 120
PART UNIT COST ANNUAL USAGE
ABC Classification
9 $30,600 35.9 6.0 6.0
8 16,000 18.7 5.0 11.0
2 14,000 16.4 4.0 15.0
1 5,400 6.3 9.0 24.0
4 4,800 5.6 6.0 30.0
3 3,900 4.6 10.0 40.0
6 3,600 4.2 18.0 58.0
5 3,000 3.5 13.0 71.0
10 2,400 2.8 12.0 83.0
7 1,700 2.0 17.0 100.0
TOTAL % OF TOTAL % OF TOTALPART VALUE VALUE QUANTITY % CUMMULATIVE
A
B
C
$85,400
ABC Classification
% OF TOTAL % OF TOTALCLASS ITEMS VALUE QUANTITY
A 9, 8, 2 71.0 15.0
B 1, 4, 3 16.5 25.0
C 6, 5, 10, 7 12.5 60.0
ABC Problem
Booker’s Book Bindery divides SKUs into three classes, according to their dollar usage.
Calculate the usage values of the following SKUs and determine which is most likely to be classified as class A.
SKU Number DescriptionQuantity Used
per YearUnit Value
($)
1 Boxes 500 3.00
2 Cardboard (square feet)
18,000 0.02
3 Cover stock 10,000 0.75
4 Glue (gallons) 75 40.00
5 Inside covers 20,000 0.05
6 Reinforcing tape (meters)
3,000 0.15
7 Signatures 150,000 0.45
Economic Order Quantity
(EOQ) Models
• EOQ
• optimal order quantity that will minimize
total inventory costs
• Basic EOQ model
• Production quantity model
Assumptions of Basic EOQ Model
• Demand is known with certainty and is constant over time
• No shortages are allowed
• Lead time for the receipt of orders is constant
• Order quantity is received all at once
Inventory Order Cycle
Demand rate
TimeLead time
Lead time
Order placed
Order placed
Order receipt
Order receipt
Invento
ry L
evel
Reorder point, R
Order quantity, Q
0
Average
inventory
Q
2
EOQ Cost Model
Co - cost of placing order D - annual demand
Cc - annual per-unit carrying cost Q - order quantity
Annual ordering cost =CoD
Q
Annual carrying cost =CcQ
2
Total cost = +CoD
Q
CcQ
2
EOQ Cost Model
TC = +CoD
Q
CcQ
2
= – +CoD
Q2
Cc
2
TC
Q
0 = – +C0D
Q2
Cc
2
Qopt =2CoD
Cc
Deriving Qopt Proving equality of costs at optimal point
=CoD
Q
CcQ
2
Q2 =2CoD
Cc
Qopt =2CoD
Cc
EOQ Cost Model
Order Quantity, Q
Annual cost ($) Total Cost
Carrying Cost =CcQ
2
Slope = 0
Minimum total cost
Optimal orderQopt
Ordering Cost =CoD
Q
EOQ Example
Cc = $0.75 per gallon Co = $150 D = 10,000 gallons
Qopt =2CoD
Cc
Qopt =2(150)(10,000)
(0.75)
Qopt = 2,000 gallons
TCmin = +CoD
Q
CcQ
2
TCmin = +(150)(10,000)
2,000
(0.75)(2,000)
2
TCmin = $750 + $750 = $1,500
Orders per year = D/Qopt
= 10,000/2,000
= 5 orders/year
Order cycle time = 311 days/(D/Qopt)
= 311/5
= 62.2 store days
Production Quantity Model
• Order is received gradually, as inventory is
simultaneously being depleted
• AKA non-instantaneous receipt model
• assumption that Q is received all at once is relaxed
• p - daily rate at which an order is received over
time, a.k.a. production rate
• d - daily rate at which inventory is demanded
Production Quantity Model
Q(1-d/p)
Inventory
level
(1-d/p)Q
2
Time0
Order
receipt period
Begin
order
receipt
End
order
receipt
Maximum
inventory
level
Average
inventory
level
Production Quantity Model
p = production rate d = demand rate
Maximum inventory level = Q - d
= Q 1 -
Q
p
d
p
Average inventory level = 1 -Q
2
d
p
TC = + 1 -d
p
CoD
Q
CcQ
2
Qopt =
2CoD
Cc 1 -d
p
Production Quantity Model
Cc = $0.75 per gallon Co = $150 D = 10,000 gallons
d = 10,000/311 = 32.2 gallons per day p = 150 gallons per day
Qopt = = = 2,256.8 gallons
2CoD
Cc 1 - d
p
2(150)(10,000)
0.75 1 -32.2
150
TC = + 1 - = $1,329d
p
CoD
Q
CcQ
2
Production run = = = 15.05 days per orderQ
p
2,256.8
150
Production Quantity Model
Number of production runs = = = 4.43 runs/yearD
Q
10,000
2,256.8
Maximum inventory level = Q 1 - = 2,256.8 1 -
= 1,772 gallons
d
p32.2
150
Solution of EOQ Models With Excel
The formula for Q
in cell D10
=(D4*D5/D10)+(D3*D10/2)*(1-(D7/D8))
=D10*(1-(D7/D8))
Quantity Discounts
Price per unit decreases as order
quantity increases
TC = + + PDCoD
Q
CcQ
2
where
P = per unit price of the item
D = annual demand
Quantity Discount Model
Qopt
Carrying cost
Ordering cost
Invento
ry c
ost ($
)
Q(d1 ) = 100 Q(d2 ) = 200
TC (d2 = $6 )
TC (d1 = $8 )
TC = ($10 )ORDER SIZE PRICE
0 - 99 $10
100 – 199 8 (d1)
200+ 6 (d2)
Quantity Discount
QUANTITY PRICE
1 - 49 $1,400
50 - 89 1,100
90+ 900
Co = $2,500
Cc = $190 per TV
D = 200 TVs per year
Qopt = = = 72.5 TVs2CoD
Cc
2(2500)(200)
190
TC = + + PD = $233,784 CoD
Qopt
CcQopt
2
For Q = 72.5
TC = + + PD = $194,105CoD
Q
CcQ
2
For Q = 90
Reorder Point
• Inventory level at which a new order is placed
R = dL
where
d = demand rate per period
L = lead time
Reorder Point
Demand = 10,000 gallons/year
Store open 311 days/year
Daily demand = 10,000 / 311 = 32.154
gallons/day
Lead time = L = 10 days
R = dL = (32.154)(10) = 321.54 gallons
Safety Stock
• Safety stock
• buffer added to on hand inventory during lead time
• Stockout
• an inventory shortage
• Service level
• probability that the inventory available during lead
time will meet demand
• P(Demand during lead time <= Reorder Point)
Reorder Point With Variable Demand
R = dL + zd L
where
d = average daily demand
L = lead time
d = the standard deviation of daily demand
z = number of standard deviations
corresponding to the service level
probability
zd L = safety stock
Reorder Point For a Service Level
Probability of meeting demand during lead time = service level
Probability of a stockout
R
Safety stock
dL
Demand
zd L
Reorder Point For Variable Demand
The paint store wants a reorder point with a 95%
service level and a 5% stockout probability
d = 30 gallons per day
L = 10 days
d = 5 gallons per day
For a 95% service level, z = 1.65
R = dL + z d L
= 30(10) + (1.65)(5)( 10)
= 326.1 gallons
Safety stock = z d L
= (1.65)(5)( 10)
= 26.1 gallons
Order Quantity for a Periodic Inventory System
Q = d(tb + L) + zd tb + L - I
where
d = average demand rate
tb = the fixed time between orders
L = lead time
d = standard deviation of demand
zd tb + L = safety stock
I = inventory level
Fixed-Period Model With Variable Demand
d = 6 packages per day
d = 1.2 packages
tb = 60 days
L = 5 days
I = 8 packages
z = 1.65 (for a 95% service level)
Q = d(tb + L) + zd tb + L - I
= (6)(60 + 5) + (1.65)(1.2) 60 + 5 - 8
= 397.96 packages