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Juggling five Jenni Hayman, Instructional Designer The G. Raymond Chang School Ryerson University Jenni Hayman, Instructional Designer The G. Raymond Chang School Ryerson University

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Craig Douglas, Comic Juggler

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Who are the five? Learner Subject Matter Expert Online Learning Team Certificate Administrator Parent University

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What are their concerns and needs? Learners Learners need instructional designers & developers to: clearly state technology support options provide materials in a variety of formats (rich media) develop appropriately for the web (limit page length) provide (current & relevant) materials provide opportunities for interaction provide opportunities for real world application clearly state assessment expectations provide high quality examples of assessments Young (2009), Bangert (2008)

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What are their concerns and needs? Subject Matter Experts (SMEs) SMEs need instructional designers to: provide mentorship and guidance in this new environment respect their prior teaching experience support successful transition of subject expertise from one environment to another (classroom to online) Support their vision for instructional strategies with solutions, opportunities and alternatives clearly state roles and responsibilities, procedural expectations and deliverable deadlines

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Learning Curve http://www.gartner.com/technology/research/methodologies/hype-cycle.jsp

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What are their concerns and needs? Online Learning Team The Online Learning Team needs instructional designers to: provide properly formatted and copyright-checked materials for easy upload support SMEs to meet deliverable deadlines support SMEs to meet Library and copyright permission deadlines acknowledge that accessibility is a priority, ensure that captioning, alt tags and descriptions are provided with materials maintain transparent communication and reporting

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A little bit about my team http://www.youtube.com/user/ChangSc hoolhttp://www.youtube.com/user/ChangSc hool

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What are their concerns and needs? Certificate Administrators Administrators need instructional designers to: ensure that courses will be ready when needed provide early communication when developments are in trouble provide clear reports on successes and challenges in each development advise them on recommended practices for hiring and supporting subject matter experts support the best quality online learning course development to ensure student and instructor satisfaction

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What are their concerns and needs? Parent University The Parent University needs instructional designers to: help guide research on trends in online learning with an institutional and faculty-based focus provide advice on pedagogic and technologic innovation opportunities (mobile learning, accessibility adherence) partner with the Learning and Teaching Office to provide information and support to faculty considering online teaching Support institutional vision and mission in an online learning development and delivery context Ensure that online learning aligns with institutional quality and reputation

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Other Stakeholders? Other stakeholders may include: Library administrators and staff Student Services/Support Curriculum Advisors Student Accessibility Services staff Provincial higher education policy-makers

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questions? What questions do you have in the context of your role and the development of online learning?

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shared resources Visit de.ryerson.ca to learn more about our Distance Education program. The Instructor Resources link provides templates and guidelines about our process. You are welcome to use them! Contact jenni.hayman@ryerson.cajenni.hayman@ryerson.ca