KENNETH NGUYEN, PHARMD, BA; MOLECULAR & CELLULAR BIOLOGY ANAHEIM, CA | C: 714.487.4531 | E: KENNG84@GMAIL.COM | LINKEDIN:

SEEKING STAFF OPPORTUNITIES | PBM, AMBULATORY CARE, OUTPATIENT AND HIGH VOLUME RX SETTINGS

Forward-thinking, energetic, and insightful licensed pharmacist with 3+ years of comprehensive experience in diverse retail settings. A flexible team player with impeccable ethics and a keen interest in pharmacy benefit management, drug safety, drug information delivery and regulatory affairs in all areas of pharmacovigilance. Excellent communicator with strong technical skills and deep product knowledge. Works well in environments requiring high levels of accountability, sensitivity and proficiency. Provides clear and concise medication counseling to ensure adherence, self-monitoring, and continuation of therapeutic care. Fluent Vietnamese speaker, with basic Spanish.

Maintains meticulous standards across all aspects of pharmacy service delivery. Dedicated to best in class relationship development, patient care, advocacy, monitoring, and outcomes.

Adheres to the strictest levels of state and federal regulatory compliance, and maintains meticulous documentation in fast-paced and demanding environments.

UCSD and UC Berkeley graduate; actively pursuing opportunities from which to grow, continue to learn, and make positive, concrete contributions to the ever-changing landscape of American healthcare solutions.

CORE PROFICIENCIES

Disease State Management Drug Information Delivery Compounding-Trained Certified Immunizer Medication Safety & Efficacy

Expert Patient Care Diabetes Care Provider FDA/HIPPA/DEA Compliance Research/Medical Writing Patient Counseling/DURs

Retail/Community Pharmacy Pharmacy Operations Oversight Inventory Management/Audits Team Leadership & Training Quality Control & Assurance

PROFESSIONAL HISTORY

WALGREENS PHARMACY, BERMUDA DUNES, CA 2012 - PRESENT

STAFF PHARMACIST

Precisely manages all pharmacy transactions and ensures accurate control over and accountability for an average of 1,700 scripts weekly (occasionally as the sole shift pharmacist), in this fast-paced, service-focused environment. Displays exceptional multi-tasking skills in a culture that expects error free results. Supervises the submission of appropriate claims for third-party reimbursement, and proactively resolves rejections, and other insurance issues. Provides comprehensive DURs and disease state management counseling to all patients, regardless of time pressures, in a culturally appropriate and understanding manner. Oversees inventory, cost control, receiving, correct storage, documentation, expiration dates, CII counts, projected demand during specific seasons, and pharmacy KPIs.

Maintains extremely high standards across all drug protocols, including strict monitoring of CURES, HIPPA, FDA and DEA compliance, potential adverse interactions, and updating of recalled and new drug information.

Supervises, trains and mentors up to three technicians per shift, and provides actionable and motivating feedback; identifies opportunities for improvement in workflow habits, policy/procedure adherence, and reinforces commitment to company mission and values.

Recognized as Employee of the Month by receiving multiple 100% ratings for the provision of outstanding customer service, saving patients considerable out of pocket expenditures for correcting rejected claims, and working well beyond scheduled hours to resolve Rx issues for a patient suffering from acute anxiety.

Administers an extensive list of immunizations to a diverse patient population. Works daily to identify and resolve drug therapy incompatibilities and optimize outcomes; addresses medication

misuse particularly in the area of pain prevention/management, inappropriate/ineffective dosing, non-adherence, and other pertinent issues that reduce and/or prevent hospitalizations and ER visits.

Delivers timely and accurate drug information, serving as a valuable resource for other pharmacists, technicians, and prescribing physicians.

Ken Nguyen, continued

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SELECTED ADVANCED PHARMACY PRACTICE, VARIOUS LOCATIONS, CA 2011

PSYCHIATRY ELECTIVE, SHARP MESA VISTA HOSPITAL, SAN DIEGO, CA The largest privately operated psychiatric hospital in San Diego, as well as a premier provider of mental health,

chemical dependency and substance abuse in the greater San Diego area; Prepared and led psychotropics patient education groups, monitored and highlighted duplicate drug therapies, nonspecific dosing instructions, potentially dangerous interactions, and missing labs, and presented Cochrane Review of Pharmacological Treatments in Borderline Personality Disorder

AMBULATORY CARE - FAMILY MEDICINE, UCSD FOURTH & LEWIS MEDICAL OFFICE, SAN DIEGO, CA Interviewed patients to ensure self-monitoring of blood glucose and blood pressure, proper dietary intake,

physical exercise, and medication adherence. Modified drug therapy under supervision of pharmacists and physicians to improve efficacy or minimize adverse effects; presented ‘Treatment of Benzodiazepine Toxicity and Dependence’, and a Pharmacy Clinic Quality Improvement Project.

ACUTE CARE - BURN ICU, MEDICAL CENTER-HILLCREST, SAN DIEGO, CA Part of UC San Diego Health, the only academic health system serving the region, as well as one of only two Level I

trauma centers in the area; analyzed pharmacokinetic data to determine optimal dosing regimen. Provided drug information and recommendations to the BICU team. Assessed the appropriateness of medication therapy and developed treatment plans.

Other Advanced Rotations include:

Sterile Compounding & Home Infusion | Acute Care - Internal Medicine | Oncology Elective | Kidney Disease & Transplant

ADDITIONAL PROFESSIONAL EXPERIENCE INCLUDES:

GRADUATE INTERN PHARMACIST, RITE AID PHARMACY, IRVINE, CA 2011 - 2012 INTERN PHARMACIST, CVS PHARMACY, SAN DIEGO, CA 2008 - 2009 TECHNICIAN SUPPORT I, FOCUS DIAGNOSTICS, CYPRESS, CA 2007

EDUCATION | LICENSURES | PROFESSIONAL DEVELOPMENT

DOCTOR OF PHARMACY | SKAGGS SCHOOL OF PHARMACY AND PHARMACEUTICAL SCIENCES, UCSD BA, MOLECULAR & CELLULAR BIOLOGY | UNIVERSITY OF CALIFORNIA, BERKELEY

LICENSED TO PRACTICE PHARMACY: CALIFORNIA, #67880 | MEMBER, CALIFORNIA PHARMACISTS ASSOCIATION (CPHA)

CERTIFICATIONS: CERTIFIED PHARMACY IMMUNIZER | UCSD SKAGGS SCHOOL OF PHARMACY & PHARMACEUTICAL SCIENCES APHA CERTIFIED DIABETES CARE PROVIDER | ACCREDITATION COUNCIL FOR PHARMACY EDUCATION (ACPE) ASEPTIC COMPOUNDING CERTIFICATION | SAN DIEGO HOSPICE & THE INSTITUTE FOR PALLIATIVE CARE NON-STERILE COMPOUNDING CERTIFICATION | ACCREDITATION COUNCIL FOR PHARMACY EDUCATION (ACPE) RESEARCH ASPECTS OF HIPPA CERTIFICATION | UCSD HUMAN RESEARCH PROTECTIONS PROGRAM BLS FOR HEALTHCARE PROVIDERS | AMERICAN RED CROSS

LANGUAGES | FLUENT VIETNAMESE, CONVERSATIONAL SPANISH REFERENCES | NUMEROUS PROFESSIONAL & PERSONAL REFERENCES AVAILABLE UPON REQUEST For a complete list of earlier roles, practice rotations, research projects, published works, leadership and organizational

activities, community service, and clinical presentations, a full curriculum vitae is available upon request.