Korea e-Government and Interoperability Efforts

Korea e-Governmentand Interoperability Efforts

Mr. SeungHan Lee

Standards and ITA Development TeamNational Computerization Agency, Korea

OASIS e-Gov TC Meeting27 July 2004 Washington D.C

National Computerization Agency

2 National Computerization AgencyOASIS e-Gov TC meeting27 July 2004

Contents

• NCA Introduction• Korea e-Government• Enterprise Architecture• The IS Technical Guideline V1.0


NCA overview

Leading agency for national informatizationfor national informatization

Statutory AgencyComputerization Act in 1986Informatization Promotion Act of 1996

Government Funded

Policy and Technology

Research, Consulting, Project Management


NCA Vision

To lead the way toward e-Korea

Maximizing government performance with IT

Improving partnership between the public and the private

Providing citizens with universal and seamless access to public services

Making Korea the new leader in the global knowledge-based society


NCA History & Organization (1)

Staff 202 members: Ph.D. 30(16%), Master 103(53%)

Budget (FY 2003) :

General budget: 34M USDProject budget : 293M USDFunds for KII and public IT projects, etc.

1987 Established for the NBIS project

1995 KII project

1997 Government Information Exchange Center, IT evaluation

1999 Cyber Korea 21

2000 National Knowledge & Information Resources Management Project

2001 Information Certification Center

2002 e-Korea Vision 2006 NII Backup Center

1987 Established for the NBIS project

1995 KII project

1997 Government Information Exchange Center, IT evaluation

1999 Cyber Korea 21

2000 National Knowledge & Information Resources Management Project

2001 Information Certification Center

2002 e-Korea Vision 2006 NII Backup Center

Master53%

Ph.D16%

Others31%


NCA History & Organization (2)


Korea e-Government Vision

Government Portal

Government Portal

Civil PetitionCenter

Civil PetitionCenter

Local Petition Office

Local Petition Office

Web SitesWeb Sites

Information and Service

Opinion/Policy Proposal

Public

Mobile

Internet

Fax, Mail, Telephone

Visiting

…

Dept. 1

Dept. 2

Dept. 3

Dept. N

Provision of various information and

integrated service

Collective Resolution

Integrated Processing

Knowledge Sharing

Departmental Interconnection

『World’s Best Open E-Government『World’s Best Open E-Government

Service Delivery Innovation Enhancement of Administration

Efficiency and Transparency True Popular Sovereignty

Network Based Government Knowledge Based Government Participatory Government

Petition through fax, e-mail,

internet, etc.


e-Government Objectives (1)

2003200320082008

15%

24th

23%

85%85%85%85%

10th10th10th10th

60%60%60%60%

10/yearUnder 3/yearUnder 3/yearUnder 3/yearUnder 3/year

Online Work Processes

Business Support Competitiveness

Number of visits to District Offices

e-Government Usage Rate

Drastically enhancing efficiency in administrative

processes in civil and business services without visiting

the relevant offices and raising the rank of business

support competitiveness to 10th place.

Drastically enhancing efficiency in administrative

processes in civil and business services without visiting

the relevant offices and raising the rank of business

support competitiveness to 10th place.

Civil Services Goals

Civil Services Goals



Administrative Efficiency GoalsAdministrative

Efficiency Goals

Expand electronization of work processes and

sharing of documents. Enhance efficiency through

integrated management of information resources

enabling real time administration.

Expand electronization of work processes and

sharing of documents. Enhance efficiency through

integrated management of information resources

enabling real time administration.

2003200320082008

Partial electronization, not yet integrated

Coexistence of paper and e-documents

Diffused, independent

Limited cross agency sharing

Cross Agency Work Processes

Electronization of Documents

Sharing of Information

Management of Information Resources

Personnel, finance, inspection etc.

Overall electronization, Overall electronization, integrationintegration

Overall electronization, Overall electronization, integrationintegration

Unify into e-documentsUnify into e-documentsUnify into e-documentsUnify into e-documents

Unified, integratedUnified, integratedUnified, integratedUnified, integrated

Complete Complete cross agency sharingcross agency sharing

Complete Complete cross agency sharingcross agency sharing



Administrative Democracy

Goals

Administrative Democracy

Goals

Activate political participation by providing

administrative information and strengthening the

citizens’ controlling power of personal information

Activate political participation by providing

administrative information and strengthening the

citizens’ controlling power of personal information

2003200320082008

Public opinion polls

Passive and limited

Risk of Privacy Invasion

Policy participation Policy participation and consultationand consultation

Policy participation Policy participation and consultationand consultation

Active and openActive and openActive and openActive and open

Reinforce control Reinforce control over personal informationover personal information

Reinforce control Reinforce control over personal informationover personal information

Electronic Participation

Openness of Administrative Info

Privacy protection


e-Government Organization

President President

Policy,Technical & Project Support

Support Control &Evaluation

Cabinet Council(Report/Discussion)

Informatization Promotion Committee

(Review/Decision) Government Reform Committee

(E-Government Specialist Committee)

Local Gov'tLocal Gov't

Public OfficesPublic Offices

MICMIC

Administration, Technology, Support for common platform

MOGAHAMOGAHA

MPBMPB

Dept.Dept.

Deployment

Dept.Dept.

Deployment

Dept.Dept.

DeploymentNCANCA


e-Government Agenda

Area Agenda

Legal System ReformLegal System Reform

Government Internal Process Reform

(G2G)

Government Internal Process Reform

(G2G)

Public Service Reform(G2C, G2B)

Public Service Reform(G2C, G2B)

Information Resource Management Reform(Common Platform)

Information Resource Management Reform(Common Platform)

Consolidation of e-government related legal system

11

22

33

Establishing electronic procedures

Expanding common use of public info.

Service oriented BPR

44

55

66

Enhancement of citizen service

Enhancement of business service

Expanding electronic participation

77

88

99

Integration/standardization of info. resource

Strengthening of information protection system

Specialization of the IT manpower and organization

1010


e-Government Priority Tasks (1)

Agenda ’03-’04 Priority Tasks

2. Consolidated financial information system for the central and local governments

3. Local e-government

4. Electronic auditing and inspection system

5. E-Assembly

6. Integrated criminal legal system

7. Personnel administration policy information system

1. Electronic document processing

10. Expanded sharing of administrative info

11. Gov’t functions BRM development

8. Foreign affairs and trading info system

9. Real time management of national tasks

Internal

Process

Reform

ElectronicAdministration

Expanded common use of public info

Service oriented BPR



Agenda

Public

Service

Reform

Enhancement of

Civil Service

Enhancement of

Business Service

’03-’04 Priority Tasks

13. Consolidated national security management service

14. Enhancement of buildings, land and Registration convergence

15. Consolidated national taxation service

16. Consolidated national welfare information service

17. Consolidated food and drug information service

12. Enhanced Internet civil affairs service

19. Internet service of administrative appeal

18. Consolidated hiring and employment information service

21. Consolidated national logistics information service

22. Electronic international trading service

23. Consolidated foreigner assistance service

20. One-stop business service

24. Support for exporting e-government

25. Expanded online civil participationExpanded Electronic

Participation



Agenda ’03-’04 Priority Tasks

26. Integrated gov’t-wide information system

28. Application of gov’t-wide ITA

27. Enhancement of e-government network

Integration and Standardization of

Information Resource

29. Construction of information protection system

Strengthened Information

Protection System

30. Enhancement of IT manpower and organization

Specialization of IT Manpower and Organization

31. Reform of e-government and security related laws

Reform of E-Government related laws

Information

Resource

Management

Reform

Legal

Reform


e-Government Level

By advancing e-government to integrated administration level, be on a par with the world’s best

By advancing e-government to integrated administration level, be on a par with the world’s best

2003200320082008

15th

40th

16th

E-GovernmentCompleteness

E-Government Index (UN)

Information Index (IDC)

Gov’t Transparency (TI)

Info. Provision ~ Transaction

Integrated Integrated administrationadministration

Integrated Integrated administrationadministration

In Top 5In Top 5In Top 5In Top 5




Shape of Public Service

20032003 20082008

Common Process

Unique

Function

Service

Integrated Contact Point

Common Platform

HR System

Financial System

Audit System

Integrated IT Environment

E-Government Network

Dept1 Dept2 Dept3 Dept3 Dept4

HR

Financial

Audit

System

N/W

City/Province Municipality↔

• Shared Use of Information• Integrated System

Dept1 Dept2 Dept3 Dept4 DeptN

System

N/W

System

N/W

System

N/W

System

N/W

HR

Financial

Audit

HR

Financial

Audit

HR

Financial

Audit

HR

Financial

Audit

Municipality

City/Province


What we’re trying to do

• Improve Government-wide interoperability with applying Enterprise Architecture and open standards(the Information Systems Technical Guidelines)

EnterpriseArchitectureEnterprise

ArchitectureEnterprise




Architecture

Government-wide Reference Models

PRM BRM SRM DRM TRM

InformationSystemsTechnicalGuidelines

Open Standards


Perspectives on EA

• Providing bases for standardization as well as system qualities enhancement, business/IT optimization, IT investment rationalization and government-wide shared services

• Providing bases for standardization as well as system qualities enhancement, business/IT optimization, IT investment rationalization and government-wide shared services

Enhancing information systems quality factors such as interoperability, reusability, etc.

Making information resources management and capital planning and investment control more effective

Alignment IT with Business Providing government-wide analysis base and promoting shared

services


History

Survey on IT Architecture Research on IT Standard Profile

Survey on IT Architecture Research on IT Standard Profile

Develop Technical Reference Model(version1.0) Develop Technical Reference Model(version1.0)

Research on measurement of Interoperability levels Promotion plan for IT Architecture

Research on measurement of Interoperability levels Promotion plan for IT Architecture

Recommended Technical Standards for interoperability Case studies on e-Government interoperability policy Study on reformation of Government CIO policy

Recommended Technical Standards for interoperability Case studies on e-Government interoperability policy Study on reformation of Government CIO policy

EA is selected as one of 31 e-Government Initiatives GEAF(Government-wide EA Framework) V1.0

EA is selected as one of 31 e-Government Initiatives GEAF(Government-wide EA Framework) V1.0

19991999

20002000

20012001

20022002

20032003

EA legislation is in progress the IS Technical Guidelines V1.0

EA legislation is in progress the IS Technical Guidelines V1.020042004


Growing interests in EA

• Public sector– The Seoul Metropolitan Government– The Ministry of National Defense– The Ministry of Information & Communication– The Ministry of Government Administration and Home

Affairs– Korean Intellectual Property Office

• Private sector– Telecommunication/Finance Industry

• Korea Telecom, SK Telecom, KTF, BC Card, etc– EA Academic Society

• Korea Institute of ITA, Korea ITA Association– EA Curriculums in Universities


EA Roadmap

• ICT asse

ts management

• Enhancing

syste

m qualities

• Supporting CPIC

FunctionalView

InfrastructureView

OrganizationalView

InformationView

Data CRUD Matrices

Logical Data Model

Business Process/System Function Matrix

Event Trace Diagrams

State Charts

SystemFunctionalityDescription

Physical Data Model

Mission & VisionStatements

InformationDictionary

Organization Chart

Technical ReferenceModel

InformationExchange Matrix

(Conceptual)

Node ConnectivityDescription

(Conceptual)

Activity Model

Information AssuranceTrust Model

System InterfaceDescription

Level 1

Information Assurance Risk Assessment


(Logical)

System InterfaceDescriptionLevels 2 & 3

Node ConnectivityDescription(Physical)


Level 4

System PerformanceParameters Matrix

Standards Profile


(Logical)


(Physical)

PlannerPerspective

OwnerPerspective

DesignerPerspective

BuilderPerspective

EssentialWork Products

SupportingWork Products

FunctionalView

InfrastructureView

OrganizationalView

InformationView

Data CRUD Matrices

Logical Data Model

Business Process/System Function Matrix

Event Trace Diagrams

State Charts

SystemFunctionalityDescription

Physical Data Model

Mission & VisionStatements

InformationDictionary

Organization ChartOrganization Chart

Technical ReferenceModel


(Conceptual)


(Conceptual)


(Conceptual)


(Conceptual)

Activity Model

Information AssuranceTrust Model


Level 1

Information Assurance Risk Assessment


(Logical)


(Logical)

System InterfaceDescriptionLevels 2 & 3

Node ConnectivityDescription(Physical)


Level 4

System PerformanceParameters Matrix

Standards Profile


(Logical)


(Logical)


(Physical)


(Physical)

PlannerPerspective

OwnerPerspective

DesignerPerspective

BuilderPerspective

EssentialWork Products

SupportingWork Products

EA

Plan

Development

Use

Maintain

E-governmentinitiatives ●

(2004)

Centralgovernment ●

(2005)

All governmentalorganizations ●

(2007)

● 1st stage : EA awareness

● 2nd stage : Building EA environment

● 3rd stage : EA development

● 4th stage : EA completion/Align with business process

● 5th stage : EA as a baseenabling change management

Spreading EA

Increasin

g EA

maturity le

vel

EnhancingBusiness/IT

Management andInvestment

EnhancingBusiness/IT

Management andInvestment


IS Technical Guidelines V1.0

“a Set of Technical Standards and Policies for public sector systems of Korea”

• Purpose

– Provide technical specifications and guidelines as minimum requirements to ensure the technical quality of e-Government Initiatives including public sector systems in terms of interoperability, security, accessibility, etc.

• Contents

– Basic Policies

– Technical Specifications and Guidelines

– Checklists for Compliance

– Use and Maintenance

• Issued in April 2004


IS Technical Guidelines V1.0

• Focuses on 8 aspects– User interface Application

– Data Platform

– Interconnection Network

– Security Globalization

• Selection criteria of specifications– Open standards independent of specific products

– Specifications widely adopted and approved of maturity and stability in the market place

– Future-oriented specifications


Basic Policies

“IS projects should be done in the context of the Enterprise Architecture”

• User Interface– Adopts internet and world wide web standards– Makes the Browser main user interface

※ Should consider Digital Divide Reduction

• Application– Adopts UML as the main modeling language


Basic Policies

• Data– Adopts XML and XML schemas for data exchange

• Platform– Adopts open system standards

• Interconnection– Adopts Web-services standards

• Network– Procure dual IPv4 and IPv6-enabled products


Basic Policies

• Security– Use the PKI-based certificate for data securing– Establish security plan and policies based on risk

analysis– Develop disaster recovery plan for system continuity

• Globalization– Support Unicode, UTF-8 character set for global

services– Support Currency and measures conversion


Use and Maintenance

• The Guidelines is mandated with 31 e-Gov. Initiatives– RFP should be explicit about compliance with the

Guideline– Systems design and development using the Checklist– IS auditing along the Checklist

• The Guidelines is to be revised biannually


Next steps

• EA law enactment• The Guidelines V1.0 revision