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Presentation compiled by: Shaymaa Kadry, PMPE-mail:
[email protected]: Shaymaa_Kadry
mailto:[email protected]:[email protected]
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Communications has many dimensions:
A B
Verbal
Informal
Horizontal
External
Non verbal
Formal
Vertical
Internal
What else
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1 Identify Stakeholders
2 Plan Communications
3 Distribute Information
4Manage stakeholders
Expectations
5Report performance
Planning
Executing
Monitoring
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Inputs
Tools andTechniques
Outputs
Project charterProcurement documentsEnterprise Environnemental
factors
Stakeholder analysisExpert Judgment
Stakeholder registerStakeholder management strategy
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Inputs
Project charter
Procurement documents
Enterprise Environnemental factors
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Tools and Techniques
Stakeholder analysis: a process of systematically gathering and
analyzingquantitative and qualitative information to determine
whose interestsshould be taken into account throughout the
project.
Stakeholder analysis generally follows certain steps:
Assess how they are likely to react/respond
Identify Potential Impact
Identify All Potential Stakeholders
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Keepsatisfied
ManageClosely
Monitor
(Minimumeffort)
Keep
Informed
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Tools and Techniques
Expert Judgment
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Outputs
Stakeholder register
Stakeholder management strategy
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Inputs
Tools andTechniques
Outputs
Stakeholder registerStakeholder management startegyEnterprise
environmental facorsOrganizational process assets
Communication requirement analysisCommunication
technologyCommunication modelsCommunication methods
Communication management planProject document updates
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Stakeholder register
Inputs
Stakeholder management startegy
Enterprise environmental facors
Organizational process assets
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Communication management plan
Outputs
Project document updates
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Project management plan
Inputs
Performance reports
Organizational process assets
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Communication methods
Tools and Techniques
Information distribution Tools
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Organizational process assets
Outputs
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Inputs
Tools andTechniques
Outputs
Stakeholder registerStakeholder management strategyProject
management planIssue log
Change logOrganizational process assets
Communication methodsInterpersonal skillsMangement skills
Organizational process assets updatesChange requestsProject
management plan updatesProject document updates
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Stakeholder register
Inputs
Stakeholder management strategy
Project management plan
Issue log
Change log
Organizational process assets
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Communication methods
Tools and Techniques
Interpersonal skills
Mangement skills
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Inputs
Tools andTechniques
Outputs
Project management planWork performance informationWork
performance measurementsBudgets forecasts
Organizational process assets
Variance analysisForecasting methodsCommunication
methodsReporting system
Performance reportsOrganizational process assets updatesChange
requests
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Project management plan
Inputs
Work performance information
Work performance measurements
Budgets forecasts
Organizational process assets
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Variance analysis
Tools and Techniques
Forecasting methods
Communication methods
Reporting system
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Performance reports
Outputs
Organizational process assets updates
Change requests
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Potential
Strategies for
gaining supportor reducing
obstacles
Assessment of
Impact
Stakeholder
Interest(s) in the
project
Stakeholder
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Encode
Decode
Decode
Encode
Sender ReceiverMedium
Message
Feedback
Noise
Noise
