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LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

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Page 1: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

LET’S TALK LITHUANIA.

Tomas VasilevskisLithuanian Business Representation

3 June | 2015

ICT AND BUSINESS SERVICES

Page 2: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

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31%

15%

13%

12%

9%

20%

Fdi projects by activity1 / 2010-2014

Manufacturing

Business Services

IT

Shared Services Centre

Sales, Marketing & Support

Other

FDI Projects overview

Source 1: The Financial Times FDI monitoring database and Invest Lithuania data

13%

10%

9%

9%

8%7%7%

37%

Top investing countries by number of projects1 / 2010-2014

United States

Sweden

Norway

UK

Finland

Denmark

Germany

Other

Let’s talk Lithuania

Page 3: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

2SSC & Business Services

ICT

A

1

PRIORITY SECTORS FOR INVESTMENT

Page 4: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

Let’s talk Lithuania#1 IT Talent Pool

Source 1: Ministry of Education and Science of the Republic of Lithuania, 2014Source 2: Information Technologies in Lithuania, 2014

Student pool1

7,150 IT students at 7 universities and 14 colleges

5,800 IT students in Vilnius and Kaunas cluster

~3,500 in software systems and programming

Experienced professionals

26,000 experienced IT professionals and 2,380 IT enterprises2

11,200 developers in total

~2,000 skilled in mobile application development2

Key competences:

Java , Oracle, Microsoft (C#, C/C++, Visual Basic, ASP), Web Based (HTML, PHP, JavaScript, CSS, XML).

30%

17%17%

16%

5%2%

14%

IT students in 2013-20141Informatics

Software system and programming

Information systems

Computer engineering

Computer network management

IT management

Other

58%24%

12%6%

Distribution of IT employees by enterprise, 20141

ICT Services

Telecommunications

ICT Wholesale

ICT Manufacturing

4

Page 5: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

Functions: IT services centerHeadcount: 250Established in: 2005, Vilnius

Let’s talk Lithuania#1 IT case studies

SSC/BPO Center

Functions: IT development and supportHeadcount: 350Established in: 2007, Vilnius

Global Delivery Center

IT Services Center

Functions: IT development and servicesHeadcount: 340Established in: 2008, Vilnius

IT Development Center

IT Services Center

Functions: IT development and consulting Headcount: 140Established in: 1999, Vilnius

Functions: IT development and servicesHeadcount: 220Established in: 2004, Vilnius

5

Technology Center

Functions: IT infrastructure, developmentHeadcount: 1,330Established in: 2009, Vilnius

Page 6: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

“In Vilnius I can breathe easier in every sense: it is a green, clean city with lots of happy and like-minded people. Here I even run into my colleagues accidentally – many of them work close by. All the stories that I heard about the IT hub in Vilnius are true!”

Alexey Davydov, Founder of Flazm

#1 Hotspot for GameDevLet’s talk Lithuania

Page 7: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

#2 Global SSC & Business Service Overview

Source 1: Annual Shared Services and BPO Conference 2013, DeloitteSource 2: Offshore, Nearshore, Re-shore?, 2014, JLLSource 3: Invest Lithuania, 2015Source 3: The Financial Times FDI monitoring database, 2014 7

Let’s talk Lithuania

12,000+ professionals employed in 54 SSC/BPOs

82% growth of the SSC industry in the past 3 years1

Among Top 10 destinations globally for FDI in SSC2

TOP Countries Investing in SSC3

#1 DK 10 SSC/BPO’s

#2 US / UK 9 SSC/BPO’s

#3 NO 7 SSC/BPO’s

#4 SE 6 SSC/BPO’s

#5 FI 5 SSC/BPO’s

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 20140

10

20

30

40

50

60Number of SSB/BPO in Lithuania

30%

28%

20%

13%

6%4%

SSC & BPO presence in Lithuania by function

F&AITMultifunctionCall CentreAnalyticsOther

Page 8: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

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Functions: 24/7 Global Processing Center: Accounting Accounts payable Settlement Credit & risk Anti-money laundering Compliance IT support

FTE: 1,300+

Languages: 26 languages

Est.: 2010, Vilnius

Lithuania:Western Union’s Global Operations Centre

Page 9: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

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#2 Global SSC & Business Service in Lithuania

Technology & HR Centre

Let’s talk Lithuania

Global Operations Centre

Shared Service Centre Shared Service Centre

BPO Centre

BPO Center

Functions: IT development and supportHeadcount: 1,300Established in: 2009, Vilnius

Functions: IT, Accounting, ComplianceHeadcount: 1,300+Established in: 2010, Vilnius

Functions: IT and support, F&A, HR operationsHeadcount: 520Established in: 2008, Vilnius

Functions: F&A services Headcount: 650Established in: 2012, Vilnius

Functions: Accounting and legal servicesHeadcount: 230+Established in: 2007, Vilnius

Functions: IT development and supportHeadcount: 350Established: 2007, Vilnius

Page 10: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

Business friendly environment

4Cost & quality combined

32Fast to connect infrastructure

Young competence & talent

B

1Perfect living pace

5

LITHUANIA’S QUALITIES

Page 11: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

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#1 Young competence & talent

Source 1: Eurostat, 2013Source 2: Eurostat, 2013 (age group 25-64)Source 3: Eurostat, 2012 (age group 20-29)Source 4: Eurostat, 2012 (age group 25-29) Source 5: Ministry of Education and Science, 2015

Lithuania’s qualities

Top 5 in the EU with the highest ratio of young people1

Ambitious young professionals

#1 in the EU or 93% of our population have higher or secondary education2

#1 in the EU for mathematics, science and technology graduates per capita3

16% of Lithuania’s young professionals specializes in engineering, manufacturing and construction (x2 EU average)4

50% of all student population study fields applicable for services industry5

Page 12: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

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#1 Young competence & talent

Source 1: Population Census, 2011Source 2: Europeans and their languages, 2012 Source 3: Ministry of Education and Science

Lithuania’s qualities

Language

80% proficiency in English among young professionals1

50% speak at least 2 foreign languages2

Main languages: English, Russian, German, Polish, Scandinavian and Romanic languages

43%

18%

12%

9%

7%6%

6%

Structure of Students at higher education 2014-20153

Social sciences, business and law

Engineering, manufacturing and construction

Health and welfare

Humanities and Arts

Science

Education

Other

Page 13: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

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#2 Fast to connect infrastructure - communications

Source 1: Ookla Net Index, 2014Source 2: Rotten Wifi tests, 2014Source 3: Fibre to the Home Council, 2013Source 4: IMD World Competitiveness Yearbook, 2014

Leading broadband speed in the EU and globally1

Fastest public Wi-Fi in the world2

#1 in the EU for fibre-to-home penetration3

#4 globally in fulfilling business needs for ICT4

#3 most affordable internet in the EU1

Lithuania’s qualities

Page 14: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

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#3 Cost & quality combined

Source 1: National Statistics Departments, 2013Source 2: Alliance for Recruitment, 2014

Lithuania’s qualities

PositionAverage Monthly Gross

Salary2, EUR

Production Technologist

870

Technical Supervision Engineer

1,010

Project Manager 1,160

Technical Director 1,740

5,2

88

5,2

51

4,5

96

3,5

38

3,5

29

3,4

49

2,7

02

1,5

98

1,0

48

96

7

94

9

92

4

82

4

77

7

71

6

646

50

7

41

3

Average monthly gross wages (EUR), 20131

x8.2more than Lithuania

x5.3

x2.5

x1

Page 15: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

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#4 Business friendly environment

Source 1: Ministry of Finance of the Republic of LithuaniaSource 2: Sorainen Tax Card 2014

Lithuania’s qualities

LT LV PL DE SE

Corporate profit tax 0 - 15% 15% 19% < 33% 22%

VAT 21% 21% 23% 19% 25%

Dividends 0-15% 0% 0-19% 0-25% 0-30%

Personal income

tax15% 24% < 32% < 45% < 57%

Social security

tax

9% employee

30.98% employer

10.5% employee

23.59% employer

Total 35%

Total ~40%

7% employee

< 31.42% employer

Page 16: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

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Perfect living pace

Source 1: Mercer's 2014 Cost of Living Ranking, 2014Source 2: The New York Times, 2011

Easy access to Europe

Regular flights to all major European destinations, with flight-times of only 2-3 hours.

Cost of living:

According to the Mercer Cost of Living Index 2014, Vilnius is one of the five least expensive EU capitals to live in for expatriates.1

Lifestyle:

Vilnius is ranked by the New York Times alongside Copenhagen, Barcelona and Capetown as a hip and well managed place to live.2

Lithuania’s qualities

Page 17: LET’S TALK LITHUANIA. Tomas Vasilevskis Lithuanian Business Representation 3 June | 2015 ICT AND BUSINESS SERVICES

We are a government agency that provides free investment advice, contacts and data.

Let’s talk if you need someone to:

INFORM you on business costs, labour, tax & legal settings and other business areas.

CONNECT you to partners and organise your business meetings in Lithuania.

FACILITATE the set up and launch of your company, access the government financial support and a range of training schemes.

SUPPORT your investment by lobbying for more business friendly laws and assisting in one-off problems.

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