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8/13/2019 Management Throught People
1/16
In the past, leaders used corporate based rules to get results.
The word "boss" is archaic, a relic of obsolete management
paradigms. Today's best leaders show that sensitivity is the pathto building a strong, adaptive organization. Today's success
comes through empowering others to perform.
STRATEGY AND MANAGEMENT TROUGH
PEOPLE
Differences between old and newparadigms of management
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Differences between old and new paradigms of
management
Today's leaders and managers must deal with continual,rapid change. Management techniques must track the
business environment continuously, to assess change and
adapt.
Managing new paradigm does not mean controlling it,but rather understanding it, being more sensitive and
flexible, and guiding it as much as possible.
Technology now makes people significantly more
effective by providing tools for communications andcollaboration.
People can work well together without much face-to-face
interaction or discussions.
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The e-mailing provides improved thinking styles, it does not
require spontaneous or immediate reaction, and it creates
an automatic documentation of the discussion.
The rise of social networks gives everyone the ability tocollaborate easily both inside, and outside, the company.
These networks encourage employees to work together,
without close supervision. Facebook- and Twitter-style
networking and company-sponsored blogs link employees in
all geographical locations, developing close communications
between the employees.
Differences between old and new paradigms of
management
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William H. Whyte's 1956 classic, "The Organization Man" definedpast generations of management as shifting from individual initiative
to organizations and this remains culturally deeply embedded. By
contrast, management guru Peter Drucker anticipated the
corporation as a human community, which was built on trust and
respect for workers. Indeed, now there is widespread recognitionthat collaborative management is the new paradigm, providing
enormously better results.
Peter DruckerWilliam H. White
Differences between old and new paradigms of
management
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Differences between old and new paradigms of
management
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Top-10 management mistakesthat were
reasons for the end of the old paradigms:
Lack of important and rapid management information : It is sure that some information in the company is confidential, but depending on
the level of the confidentiality you should share what you know - quickly.
Everyone needs to know what's happening. Social networks and blogs are
typically good ways to share news that may be "officially" announced only weeks
and even months later.
Top-down decision-making:
Don't create hierarchical permission-steps. The empowered people should make
decisions about their own work. I think it should be the heart of the new
paradigm.
Inflexible policies:
No one is pleased when it is said, "It's company policy."
Search for reasonable solutions to specific needs
Remain flexible with employees, suppliers and customers. Failure to collaborate:
Collaborate, look for opinions, ideas, and make suggestions.
Active programs must encourage every employee.
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Dodging blame or to avoid facing the problem.
Accepting responsibility for mistakes and failures is part of being in charge. It
generates respect. Avoiding face-to-face communication:
Know when text, email, or voice mails are not appropriate ways to handle a
situation. Face-to-face discussion is always preferable for delicate situations.
Resisting change:
In today's rapidly changing business environment, it's crucial to be open to
change. Be flexible about accepting ideas and trying new ways. Not prioritizing properly:
If every task is a priority, there are no priorities. You need to achieve an
appropriate balance that allows you to lead employees and provide direction
without destroying empowerment.
Micromanagement:
Organization-driven managers become frustrated and begin to rely on micro-
management to get employees to work harder. Lack of trust is very damaging.
Misunderstanding motivation:
Know what truly motivates each individual. This may be greater work/life
balance, flexible working hours, sense of achievement, responsibility, praise or
being part of a team.
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Understanding relatedness of business
strategies and human strategies
particular manager charactersistics such personality, skills,
abilities, values are matched with with particular type of
business strategies
power performance appraisal and compensation affects
individual behavior of top managers
rest of the workforce have to be managed differently,
depending on business
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What gets measured gets done!
Some people think formal education is a reliable measure
Others believe more in on-the-job training, and years of
experience
Others might argue that personal characteristics hold the key
to effective work behavior
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Defining competencies
Ensure that your people demonstrate sufficient expertise
Recruit and select new staff more effectively
Evaluate performance more effectively
Identify skill and competency gaps more efficiently
Provide more customized training and professional
development
Plan sufficiently for succession
Make change management processes work more efficiently
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Design Principles of a Competency
Framework
Group all of the behaviors and skill sets into competencies
Group the statementsAsk your team members to read through
the behavior statements, and group them into piles. The goal is to
have three or four piles at firstfor instance, manual skills, decision-
making and judgment skills, and interpersonal skills
Create subgroupsBreak down each of the larger piles into
subcategories of related behaviors. Typically, there will be three or
four subgroupings for each larger category.
Refine the subgroups
For each of the larger categories, define thesubgroups even further.
Indentify and name the competenciesAsk your team to identify a
specific competency to represent each of the smaller subgroups of
behaviors.
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Example
Supervising and leading teams
Provide ongoing direction and
support to staff
Communicate direction to staff
Monitor performance of staff
Motivate staff
Recruiting and staffing
Prepare job descriptions and
role specifications
Identify individuals' trainingneeds
Develop salary scales and
compensation packages
Training and development.
Deliver training to junior staff
Deliver training to senior staff
Identify training needs
Managing projects/programs
Prepare detailed operational
plans
Manage financial and human
resources
Monitor overall performanceagainst objectives
Write reports, project
proposals, and amendments
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Leading and Managing People
Leaders are the heart of a
business
The essence of leadership
means inspiring a group to
come together for a common
goal - Leaders motivate,
console and work with peopleto keep them bonded and
eager to move forward
Great leaders look outward.
They look out at the
competition, out at the future,out at alternative routes
forward.
They must be visionaries,
strategic thinkers, activators.
Managers are the brains of a
business
They establish systems, create
rules and operating
procedures, and put into place
incentive programs and the like
Management, however, is
about the business, not the
people
Great managers look inward.
They look inside the company,
into each individual, into the
differences in style, goals,needs and motivation of each
person. They have to release
each person's unique talents
into performance.
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10 Common Leadership and Management
Mistakes
1. Lack of Feedback
2. Not Making Time for Your Team
3. Being Too "Hands-Off"
4. Being Too Friendly5. Failing to Define Goals
6. Misunderstanding Motivation
7. Hurrying Recruitment
8. Not "Walking the Walk"
9. Not Delegating10. Misunderstanding Your Role
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"Managers do things right. Leaders
do the right things.
Thank you