Card Systems

MICROS 3700 Product Update Scott Jerabek, CBORDCelestin H

Golden Gate Wizard (9700)Bill Dwyer, CBORDLana Bowers, CBORDCelestin B

Getting Started with Odyssey PCS AdminWebJeff Wile, CBORDCelestin H

Using Web Apps for Attendance and Event ManagementAbe Cerano, University of California, MercedCelestin B

Troubleshooting Techniques for the CS AdminDustin Schubert, University of North Carolina at Chapel HillCelestin A

Attendance Tracking Solutions for CS GoldSteve Swingler, CBORDCelestin B

Winning Budget ArgumentsJim Clinton, University of North Carolina at Chapel HillCelestin A

Attendance and Activities for Odyssey PCSAndrew Perriello, CBORDCelestin G

The Good, the Bad, and the Ugly of the Credit Card IndustryDaniel Montellano, Shift4 CorporationScott Jerabek, CBORDCelestin A

Your Meal Plans, Your Way with CS Meal Plans Doc Schundlemire, CBORDCelestin B

Understanding the Power of the GET Commerce Platform IntegrationTaylor Nemeth, CBORDCelestin H

MICROS 3700 Roundtable Bill Dwyer, CBORDCelestin G

MICROS 3700 Maintenance AdminBill Dwyer, CBORDCelestin G

Improve Service with Odyssey PCS Web Sales and Web ActivitiesAndrew Perriello, CBORDCelestin H

Security Solutions

NFC vs. CBORD Mobile ID vs. Open MyDoor: Which One Is for Me?Kathy Gallagher, Villanova UniversityCelestin C

Case Study – How Villanova University Successfully Imple-mented Wireless Access Control, Contactless Cards and MoreKathy Gallagher, Villanova; and Charlie Sasso, Ingersoll RandCelestin C

Access Control 101Gary Conley, University of VirginiaCelestin C

How to Get Started with Video in a Cost Effective WayJason Rossi, University of San FranciscoCelestin C

Integrated Security Solutions Product Update Tim O’Neill, CBORDCelestin C

HousingProxy Music – How To Allow Students To Designate A Proxy For Common MyResCenter Web ActionsTom Goodman, CBORDImperial 5D

Advanced Find and Odyssey Reports: The Perfect PairBrett Berger, CBORDImperial 5D

What About Summer? Kirk Leszczynski, University at AlbanyImperial 5D

Advanced Find in ActionBrett Berger, CBORDImperial 5D

Gender Neutral/Mixed Gender Housing: From Implementation to AssignmentsJoAnna Olson & Jennifer Connors, University of Washington and Joel Kramer, University of Tennessee KnoxvilleImperial 9

Using Financials in HMSRob Ford, University of Alberta Augustana CampusImperial 9

No More Cookie Cutters: Easily Customize Your Web Presence!Tom Goodman, CBORDImperial 9

Creating an iPad App for Student Check-InThomas H. Ploskon, Rutgers UniversityImperial 9

Clinical

Keeping Your Database Healthy with End of DayMichael Cinquanti, CBORDImperial 5B

Understanding Nutrition Service Suite Tray Ticket CorrectionDawn Kelly, CBORDImperial 5B

Making Menu Cycle Changes in Your Live SystemGrace Alexander, CBORDImperial 5B

Tray MonitorBecky Schmidt, St Francis HospitalLaura Meadows, Ohio State University Medical CenterImperial 5C

Transitioning from Bedside Menu Entry to Room Service Choice Menu SelectClare Hicks, CBORDImperial 5C

Preferences—The Best Way to Exceed Your Patients’ ExpectationsDawn Kelly, CBORDImperial 5C

Food ProductionWeek in the Life: Kitchen Production ReportsKen Bonczyk, The College at BrockportImperial 12

Item Maintenance: Minimal Coding that’s SustainableAndrew Karp, Northern IllinoisSusan Dayton, University of Missouri Imperial 11

Team Your Inventory with NetHIMSJennifer Christianson, CBORDImperial 11

Best Practices For Keeping Your Foodservice Suite Data HealthyJennifer Christianson, CBORDImperial 11

Smart New Tools for Successful CateringBrad Krakow, CBORDImperial 12

Keeping Those Applications Talking to Each Other Barb Miodonski, University Health NetworkSusan Dayton, University of MissouriImperial 12

CBORD Showcase8:30 a.m.–9:00 a.m.

What More Can My Foodservice Suite Do?Jody Ward, CBORD

Imperial 5A

9:15 a.m.–9:45 a.m.Unlock the Power of CS Access in Your Res Hall

Brett Africk, CBORDImperial 5A

10:30 a.m.–11:00 a.m.New Foodservice Suite Features Support Sustainable

InitiativesKate Hill, CBORD

Tanya Vanasse, CBORDImperial 5A

11:15 a.m.–11:45 a.m.When a Lock Is Not Just a Lock

Jim Perkins, CBORDImperial 5A

1:30 p.m.–2:00 p.m.SOS ! SOS! Student Online Service For ResCenter and

Other Online Features Phil Parrish, CBORD

Imperial 5A

2:30 p.m.–3:00 p.m.Combine Your Call Centers and Save

Kevin Gniadek, CBORDImperial 5A

3:30 p.m.–4:00 p.m.Supporting Healthy Eating Initiatives That Get Results

Tanya Vanasse, CBORDImperial 5A

MICROS8:00 a.m.–10:00 a.m. MICROS 3700Intro to Menu Items & Touch-screen ConceptsKimberly Woodhead, CBORDImperial 3

12:30 p.m.–2:30 p.m.MICROS 9700Intro to Menu Items & Touch-screen ConceptsKimberly Woodhead, CBORDImperial 3

3:15 p.m.–5:15 p.m.MICROS Simphony V1Kimberly Woodhead, CBORDImperial 3

Odyssey PCS & CS Gold 8:00 a.m.–10:00 a.m. CS Gold Patron ImportKelly Dean, CBORDImperial 6

12:30 p.m.–2:30 p.m.Odyssey PCS AdminWeb Reports ApplicationKelly Dean, CBORDImperial 6

3:15 p.m.–5:15 p.m.CS Gold Basic SQLKelly Dean, CBORDImperial 6

MONDAY

8:00 a.m.–9:00 a.m.

9:15 a.m.–10:15 a.m.

10:30 a.m.–12:00 p.m.

1:30 p.m.–3:00 p.m.

3:15 p.m.–4:15 p.m.

4:30 p.m.–5:30 p.m.

Healthcare Clinical CaucusImperial 5B

CS Gold & CS Access Product Update Bob Lemley, CBORD

Dave Beckwith, CBORDTim O’Neill, CBORD

Celestin A

Odyssey PCS Product UpdateSue Chaffee, CBORD

Celestin H

Nutrition Service Suite Product UpdateMargaret Dittloff, CBORD

Imperial 5B

Conference Schedule At-a-GlanceSunday, October 13, 2013 12:00 p.m.–7:30 p.m. Conference Registration Open 6:00 p.m.–7:00 p.m. Conference Orientation 7:00 p.m.–8:00 p.m. Opening General Session 8:00 p.m.–9:00 p.m. Welcome Reception (cocktails and hors d’oeuvres) Monday, October 14, 2013 7:00 a.m.–5:30 p.m. Conference Registration Open 7:00 a.m.–8:00 a.m. Breakfast 8:00 a.m.–12:00 p.m. Sessions & Certifications 9:00 a.m.–5:00 p.m. Technology Pavilion 12:00 p.m.–1:30 p.m. Lunch 1:30 p.m.–5:30 p.m. Sessions & Certifications 6:30 p.m.–9:30 p.m. Networking Dinner Tuesday, October 15, 2013 7:00 a.m.–5:30 p.m. Conference Registration Open 7:00 a.m.–8:00 a.m. Breakfast 8:00 a.m.–12:00 p.m. Sessions & Certifications 10:00 a.m.–3:00 p.m. Technology Pavilion 12:00 p.m.–1:30 p.m. Lunch 1:30 p.m.–5:30 p.m. Sessions & Certifications 7:00 p.m.–9:00 p.m. Gala Dinner & Awards Celebration Wednesday, October 16, 2013 7:00 a.m.–1:30 p.m. Conference Registration Open 7:00 a.m.–8:00 a.m. Breakfast 8:15 a.m.–1:00 p.m. Sessions & Certifications 1:00 p.m. Boxed Lunch To-Go

Foodservice Suite Product UpdateBen Horan, CBORD

Imperial 11

Get More Customers, Make More Money: Menu Engineering BasicsSusan Wilkie, R.D., DM&A

Ann Anderson, CBORDImperial 11

Healthcare Food Management Systems CaucusImperial 11

Diamond Sponsor.............................................................

Platinum Sponsor.............................................................

Gold Sponsors.............................................................

Silver Sponsors.............................................................

Diamond Sponsor.............................................................

Platinum Sponsor.............................................................

Gold Sponsors.............................................................

Silver Sponsors.............................................................

Housing and Judicial Product Update Nancy Oshiro, CBORD

Imperial 9

Network and Mingle Res Life StyleAshley Watson & Nancy Oshiro, CBORD

John French, University of TennesseeImperial 9

Training in Motion Certification Track

Integrated Security Solutions8:00 a.m.–10:00 a.m. Basic Alarms Doc Schundlemire, CBORDImperial 7

12:30 p.m.–2:30 p.m.Security MonitorDoc Schundlemire, CBORDImperial 7

3:15 p.m.–5:15 p.m.Virtual Doors Jeff Wile, CBORDImperial 7

Food Service Management8:00 a.m.–10:00 a.m. Automate Your Clinical System Laura Skrivseth, CBORDImperial 4

12:30 p.m.–2:30 p.m.BarTenderShan Li, CBORDImperial 4

3:15 p.m.–5:15 p.m.Tray MonitorLaura Skrivseth, CBORDImperial 4

Making the Most of Your ADT/Orders InterfaceMichael Cinquanti, CBORD

Imperial 5B

Product UpdatesMonday, October 148:00 a.m.–9:00 a.m. CS Gold & CS Access Product Update Dave Beckwith, Tim O’Neill & Bob Lemley, CBORD

Odyssey PCS Product Update Sue Chaffee, CBORD Nutrition Service Suite Product Update Margaret Dittloff, CBORD 9:15 a.m.–10:15 a.m. Foodservice Suite Product Update Ben Horan, CBORD Housing & Judicial Product Update Nancy Oshiro, CBORD MICROS 3700 Product Update Scott Jerabek, CBORD 4:30 p.m.–5:30 p.m. Integrated Security Solutions Product Update Tim O’Neill, CBORD Tuesday, October 15 9:15 a.m.–10:15 a.m. MICROS 9700 & MICROS Simphony Product Update Scott Jerabek, CBORD

Meeting Space At-a-Glance Networking EventsSunday, October 13

Conference Orientation6:00 p.m.–7:00 p.m.

Attire: Business casualWelcome to UGC! Your CBORD User Advisory Council (UAC) representatives have designed a program to provide you with an in-depth look at the conference. Celestin Ballroom C

Opening General Session & Welcome Reception7:00 p.m.–9:00 p.m.

Attire: Business casual Join us for special remarks from CBORD President Max Steinhardt and a presentation from communications expert Curt Steinhorst, “Crossing the Generational Divide.” Immedi-ately following the Opening General Session, we invite all conference attendees to be our guests for a selection of hors d’oeuvres and cocktails at the Welcome Reception. Network with other CBORD systems users and learn what to expect during the conference.Opening Session—Celestin Ballroom D–EWelcome Reception—Empire Ballroom A&B

Monday, October 14

Mardi Gras Networking Dinner6:30 p.m.–9:30 p.m.

Attire: Casual with Mardi Gras pizzazz(Jewel tones, beads & fun masks)Explore the magic of Mardi Gras World and enjoy a behind-the-scenes look at the floats made annually for the Mardi Gras Carnival parade. Then take a trip back in time at Mardi Gras World’s Grand Oaks Mansion; where you’ll mingle with your peers as you stroll through the extravagant gardens, admire the towering oak trees, and dine under the stars. Transportation provided—Lobby LevelDepartures: Between 6:30 p.m. & 7:30 p.m.Returns: Between 8:00 p.m. & 10:00 p.m.

Tuesday, October 15

All That Jazz Gala7:00 p.m.–9:00 p.m.

Attire: Roaring Twenties SwankCBORD and Diamond-level sponsor Ingersoll Rand proudly present the UGC 2013 Gala theme, All That Jazz. Join us as we celebrate the birthplace of Jazz and sample the local cuisine while listening to the rhythm unique to New Orleans. Celestin Ballroom D–E

Technology Pavilion

Come with questions, leave with inspiration. Get insight into the newest solutions available to help decrease costs, enhance safety and security, and improve customer satisfaction.

Monday, October 14 9:00 a.m.–5:00 p.m. Tuesday, October 15 10:00 a.m.–3:00 p.m.

Quick Query Access: CS Gold Information via Custom Web AppRobert Landsparger

Michigan Technological University Celestin A

College & University Gold Systems CaucusCelestin A

STORYVILLEHALL

A

BDE

F

G

H CTHE CELESTIN BALLROOM

LOBBYELEVATORS

LOBBYESCALATORS

ELITEESCALATORS

ATRIUM ELEVATORS

CELESTIN FOYER

VITASCOPEHALL

SEMIPRIVATEDINING

NO RTH WINGELEVATORS

WEST END

BRASS

STAIRS TO SECOND

WESTENDBRASS

PRIVATEDINING

DISPLAYKITCHEN

TO NO RTH WING

8 BLOCKKITCHEN & BAR

REST

ROOMS

FREIGHTELEVATOR

STAIRS TOFOURTH FLOOR

ATRIUM

ELEVATORS

STAIRS TOTHIRD FLOOR

3

2

1

RELIANCE

6BOARDROOM

RESTROOM S

RESTROOM S

RELIANCE1-5

1

2

3

4

5

4

5A

5B

5C

5D

6

7

8

10

9

11 12

IMP ERIAL

IMPERIAL BOARDROO MS

1718 DESIGN CENTER

Level 3

Level 4

Sessions

Certifications

Opening SessionGala Dinner

Conference Orientation

Tech Pavilion

Registration

Sessions

College & University Odyssey Privilege Control Systems Caucus

Celestin H

Card SystemsIntegrating CS Gold with Other Enterprise SystemsDave Brown, Carleton UniversityCelestin B

Exploring Card TechnologyGrey Bartholomew, CBORDCelestin A

Remote Assistance May Be All That You NeedGiles Watermeyer, University of the WitwatersrandCelestin A

Understanding and Creating EL Rules (Entitlements)Doc Schundlemire, CBORDCelestin A

All Things Mobile for CS GoldJeff Wile, CBORDCelestin A

MICROS 9700: Programming TouchscreensAlex Rapp, University of Texas at AustinCelestin B

Outlining the Steps from MICROS 9700 to MICROS Simphony Scott Jerabek, CBORDCelestin B

Roundtable Discussion: Inte-gration of Contactless Systems John Patterson, Mercyhurst UniversityCelestin G

Discounts, Condiments & Combo Meals in MICROS 3700Matt DeVoe, CBORDCelestin H

MICROS 3700 Advanced System SecurityBill Dwyer, CBORDCelestin H

Options to Solve the Funds Disbursement PuzzleJim Perkins, CBORDCelestin G

Security Solutions Video 101: The BasicsDoc Schundlemire, CBORDCelestin C

Access Control in an Urban CampusGreg Makowski, Illinois Institute of TechnologyCelestin C

Distributed Access Control with CS Gold AdminWebAlison Rodrigues, University of San FranciscoCelestin C

Integration in ActionMat Birnbaum, CBORDTim O’Neill, CBORDCelestin C

HousingPay Day – How to Accept Student Payments with MyResCenter WebTom Goodman, CBORDImperial 5D

Extending HMS Online: A Dis-cussion of External Housing ApplicationsElizabeth Wells, Indiana University Bloomington;Eric DenBraber, University of Colorado BoulderImperial 9

Contact Management—Minus the WorkAshley Watson, CBORDImperial 9

WEDNESDAY

8:15 a.m.–9:15 a.m.

9:30 a.m.–10:30 a.m.

10:45 a.m.–11:45 a.m.

12:00 p.m.–1:00 p.m.

Contracts: More than Just a Housing Assignment Marie Schauder, Villanova UniversityImperial 9

Automatic Assignments in ActionCarolyn Tomaino, CBORDImperial 5D

Idea-Exchange: Using the StudentRequest Function to Enhance the Web SiteKim Parker & Joanne Moore, University of VermontImperial 5D

ClinicalLeveraging Your Non-Select MenusLaura Skrivseth, CBORDImperial 5B

New Meal Statistics ReportsDawn Kelly, CBORDImperial 5B

Using Saved Selects for Census ReportsClare Hicks, CBORDImperial 5C

How to Track Non-Select Patients in Room ServiceGrace Alexander, CBORDImperial 5C

Food ProductionData Export and Querying Marty Fischer, CBORDImperial 11

Updates on Food Allergen ComplianceCandy CollinsTexas Health ResourcesDanielle Kemp, UC Santa BarbaraImperial 12

Successfully Managing Sus-tainability ProjectsMarty Fischer, CBORDImperial 11

Uncommon Results from Common Reports in FSSBrad Krakow, CBORDImperial 12

Covering All Your Bases with SMART TempsJamie Krake, University of MichiganImperial 12

Top 5 Areas to Look For a Return on Investment (ROI)Brad Krakow, CBORDImperial 11

Roundtable: Geek Out with Data Extractions and Pivot TablesHeidi Klebs, Central Michigan UniversityImperial 12

Roundtable Discussion of Best Practices for Enterprise Implementation of ETMDavid Cleveland, CBORDKlaus Kiesenhofer, CBORDSharon Solomon, New York Presbyterian HospitalImperial 11

Training in Motion Certification Track

MICROS8:15 a.m.–10:15 a.m.MICROS Simphony V1Kimberly Woodhead, CBORDImperial 3

CS Gold &Odyssey PCS8:15 a.m.–10:15 a.m.Advanced Odyssey PCS WorkshopSue Chaffee, CBORDImperial 6

8:15 a.m.–10:15 a.m.Advanced CS Access WorkshopBob Lemley, CBORD Imperial 7

Housing8:15 a.m.–10:15 a.m.HMS OlympiadBrett Berger, CBORDImperial 4

Conference Meals

Monday7:00 a.m.–8:00 a.m.BreakfastStoryville Hall

12:00 p.m.–1:30 p.m.LunchStoryville Hall

6:30 p.m.–9:30 p.m.Mardi Gras World Networking DinnerTransportation provided; departures between 6:30 p.m.–7:30 p.m., and returns 8:00 p.m.–10:00 p.m.Located on the Lobby Level.

Tuesday7:00 a.m.–8:00 a.m.BreakfastStoryville Hall

12:00 p.m.–1:30 p.m.LunchStoryville Hall

7:00 p.m.–9:00 p.m.All That Jazz Gala DinnerCelestin Ballroom D–E

Wednesday7:00 a.m.–8:00 a.m.BreakfastCelestin Ballroom D–E

1:00 p.m.Boxed Lunch To-GoCelestin Ballroom D–E

GET in Action: A Panel DiscussionShawn McCarthy, CBORD

Robert Thayer, III, Salem State UniversityMark Brown, Vanderbilt University

Celestin H

Worry-Free Events with ResCenter ConferencesNancy Oshiro, CBORD

Imperial 9

CaucusOver the years, the caucus has been the most effective and best-supported resource for advancements in CBORD technology. Please come prepared to share ideas and vote on the top enhancement requests.

Monday, October 1410:30 a.m.–12:00 p.m. College & University Odyssey Privilege Control Systems Celestin Ballroom H

Healthcare Clinical Systems Imperial 5B

1:30 p.m.–3:00 p.m. College & University Gold Systems Celestin Ballroom A

Healthcare Food Management Systems Imperial 11

Tuesday, October 1610:30 a.m.–12:00 p.m. Housing Management Systems Imperial 9

Business & Industry and Healthcare Privilege Control Systems Celestin Ballroom G

1:30 p.m.–3:00 p.m. College & University Integrated Security Systems Celestin Ballroom C

College & University Food Management Systems Imperial 11

Card SystemsCS Database Administrator Best PracticesLana Bowers, CBORDCelestin B

Branding Card Services for Revenue EnhancementKeith Curtachio, University at Buffalo Celestin A

CS Gold System Security Best PracticesLana Bowers, CBORDCelestin B

PCI Compliance RoundtableJosh Frederick, Carnegie Mellon UniversityCelestin A

Why Go with GET?Taylor Nemeth, CBORDCelestin A

CS Gold Nightly ProcessLana Bowers, CBORDCelestin B

Mobile Access Control with CS GoldZack Cornelius, Illinois Institute of TechnologyCelestin A

MICROS 9700 & Simphony Product UpdateScott Jerabek, CBORDCelestin B

Ask Not What CBORD Can Do for You—Ask What You Can Do For CBORDNathan Gray, James Madison UniversityJulie Wesel, Virginia TechCelestin A

Crystal Reports and ReportingSharon Smith, University of North Carolina at Chapel HillCelestin B

Intermediate SQLNathan Gray, James Madison UniversityDustin Schubert, University of North Carolina at Chapel HillCelestin B

Card Office of the Future RoundtableGiles Watermeyer, University of the WitwatersrandCelestin A

GET and the “Self-Service” Card OfficeTaylor Nemeth, CBORDCelestin H

Nuts and Bolts of Implement-ing a Gift Card Program for Odyssey PCSGrey Bartholomew, CBORDCelestin H

Tips and Tricks When Imple-menting and Supporting Unattended DevicesWes Urban, CBORDCelestin H

From Magstripe to Contact-less: What You Need to KnowGrey Bartholomew, CBORDCelestin G

Understanding Datacard ID Works SoftwareAndrew Perriello, CBORDCelestin H

Making the Most of Odyssey PCS AdminWebBrett Africk, CBORDCelestin G

B&I and Healthcare PCS CaucusCelestin G

Odyssey CS Access Link: Simplify Access ControlTeresa Blilie, University of North DakotaCelestin G

Mobile and Wireless Security TechnologiesCharlie Sasso, Ingersoll Rand Security TechnologiesCelestin H

New Revenue Opportunities Using WebfoodMary Houston, R.D., L.D., FABC, Heartland Regional Medical CenterCelestin G

Security SolutionsMaking the Business Case for Online Access ControlWes Urban, CBORDCelestin C

Integrated Security with VideoJohn Matherson, University of Chicago Celestin C

Access Control 201Gary Conley, University of VirginiaCelestin C

C&U Integrated Security Solutions CaucusCelestin C

Using Facial Recogni-tion Software to Achieve Occupancy Assurance in Campus Residence HallsJason Rossi, University of San FranciscoCelestin C

ASSA ABLOYTBDCelestin C

HousingHMS Financials: The BasicsCarolyn Tomaino, CBORDImperial 5D

HMS Financials: The Next LevelBrett Berger, CBORDImperial 5D

The World of ResCenter Maintenance and MobileCarolyn Tomaino, CBORDImperial 9

Panel Discussion: Housing AssignmentsTeena Thompson, East Carolina University, Joel Kramer, University of Tennessee, and Scott Gluntz Southern Illinois University at EdwardsvilleImperial 9

Automatic Assignments in Odyssey HMSCarolyn Tomaino, CBORDImperial 5D

Tips and Tricks and Odyssey HMS “Big Easy Style”John French, University of TennesseeImperial 9

Roundtable Discussion on Living Learning Community Placements and Auto Assign-mentsElizabeth Wells, Indiana University BloomingtonImperial 9

Simplify the Judicial Tracking ProcessAshley Watson, CBORDJudy Thompson, Florida Institute of TechnologyImperial 5D

Take Room Selection and Contracts OnlineTom Goodman, CBORDImperial 5D

Surviving New Orleans with CBORDScott Gluntz, Southern Illinois University EdwardsvilleEric DenBraber, University of Colorado BoulderImperial 9

ClinicalQueries for Your EnterpriseRosie Niz & Jack Breeze, Sutter Health Sacramento SierraImperial 5B

How Meal Food List Filters Can Benefit Your Room Service OperationDawn Kelly, CBORDImperial 5C

Security Best Practices in a Clinical SettingGrace Alexander, CBORDImperial 5B

Informatics UpdateMargaret Dittloff, CBORDImperial 5B

Best Practices for Hosts on the Floors Tanya Vanasse, CBORDKim Davis, Greenville Health SystemImperial 5C

How to Increase Reimburse-ment by Documenting BMI with a CBORD InterfaceDoug Carr, Wellstar Cobb HospitalImperial 5B

Room Service Discussion PanelSue-Ellen Brogden, Wellstar Kennestone Hospital Doug Carr, Wellstar Cobb HospitalWendy Calhoun, Self Regional HealthcareImperial 5C

Food ProductionControlling Costs: How Nutri-tional Accounting Drove Us to Save in Food Costs (Case Study)Randy Lait & Lisa Eberhart, North Carolina State UniversityImperial 11

Boost Your Operations with WebfoodCarolyn Tomaino, CBORDImperial 12

Synchronizing BarTender and FSS to Keep Labels up to Date Jimmy Yu, Ohio State Uni-versityImperial 12

Worried about Nutritional Reporting and Regulations? Discover Your OptionsMarty Fischer, CBORDImperial 11

Forecasting for Clear Blue SkiesMarty Fischer, CBORDImperial 12

Publishing Nutrition Labels with Foodservice SuiteJennifer Christianson, CBORDImperial 11

Using Foodservice Suite for Process ImprovementBrad Krakow, CBORDImperial 11

Advanced Find, Data Extrac-tion and Pivot Tables: Start with the BasicsHeidi Klebs, Central Michigan UniversityImperial 12

CBORD Showcase8:30 a.m.–9:00 a.m.

Prevent Theft at the Point-of-SaleRyan Wagner, CBORD

Imperial 5A

9:15 a.m.–9:45 a.m.The Flavors of Room Service

Kevin Gniadek, CBORDImperial 5A

10:30 a.m.–11:00 a.m.Nutrition and Allergy Information for All to See

Kate Hill, CBORDTanya Vanasse, CBORD

Imperial 5A

11:15 a.m.–11:45 a.m.Pathlight: Smart Security for Pedestrians

Mat Birnbaum, CBORDImperial 5A

1:30 p.m.–2:00 p.m.Retail Trends in Healthcare

Ryan Wagner, CBORDImperial 5A

2:30 p.m.–3:00 p.m.A Day in the Life of a One-Card Campus

Jody Ward, CBORDImperial 5A

3:30 p.m.–4:00 p.m.IT For Hire

Nancy Sullivan, CBORDImperial 5A

TUESDAY8:00 a.m.–9:00 a.m.

9:15 a.m.–10:15 a.m.

10:30 a.m.–12:00 p.m.

1:30 p.m.–3:00 p.m.

3:15 p.m.–4:15 p.m.

4:30 p.m.–5:30 p.m.

MICROS8:00 a.m.–10:00 a.m.MICROS 3700Advanced Menu Items & Touchscreen ConceptsKimberly Woodhead, CBORDImperial 3

12:30 p.m.–2:30 p.m.MICROS 9700Building Revenue Centers Kimberly Woodhead, CBORDImperial 3

3:15 p.m.–5:15 p.m.MICROS 3700Employee ConfigurationKimberly Woodhead, CBORDImperial 3

CS Gold & Odyssey PCS

8:00 a.m.–10:00 a.m.CS Gold Basic SQLKelly Dean, CBORDImperial 6

12:30 p.m.–2:30 p.m.Odyssey PCS AdminWeb:Patrons ApplicationKelly Dean, CBORDImperial 6

3:15 p.m.–5:15 p.m.Maintaining Meal and SV&C PlansKelly Dean, CBORD Imperial 6

Integrated Security Solutions8:00 a.m.–10:00 a.m.Virtual Doors Jeff Wile, CBORDImperial 7

12:30 p.m.–2:30 p.m. Basic Alarms Jeff Wile, CBORDImperial 7

3:15 p.m.–5:15 p.m.Security MonitorDoc Schundlemire, CBORDImperial 7

Food Service Management8:00 a.m.–10:00 a.m.Purchasing Best PracticesShan Li, CBORDImperial 4

12:30 p.m.–2:30 p.m.Room Service Tray Ticket Design/Nutrient Placeholders and Tray Line to Load Balance Laura Skrivseth, CBORDImperial 4

3:15 p.m.–5:15 p.m.A Recipe for SuccessShan Li, CBORD Imperial 4

Training in Motion Certification Track

Housing Management Systems CaucusImperial 9

Dedicated Technology Pavilion TimeStoryville Hall

College & University Food Management Systems CaucusImperial 11

Buy 5, Get 1: Using Odyssey PCS for Retail PromotionsEric Crowell, University of Minnesota-Twin Cities

Celestin H

Uncovering Food Service Opportunities to Reduce Costs, Increase Revenue & Boost Patient Satisfaction

Bill Klein, DM&AAric Alibrio, CBORD

Imperial 5B

Roundtable Discussion of Best Practices for Enterprise Implementation of ETMDavid Cleveland, CBORD

Klaus Kiesenhofer, CBORDSharon Solomon, New York Presbyterian Hospital

Imperial 11

Dedicated Technology Pavilion TimeStoryville Hall

Transitioning from Room Service to Room Service Choice On-Demand Service

[60 MIN]Clare Hicks, CBORD

Imperial 5B