Microsoft Technology - Custom Web & Mobile Apps ...based secure paperless meeting solution that allows to easily setup important meetings whilst securely distributing the necessary

Capability Document

Microsoft Technology

1 Rigel Networks Capability Statement

End-To-End IT Solutions

www.rigelnetworks.com Private and Confidential

TABLE OF CONTENTS

1) About Rigel Networks……………………………..……………………………………………..…………………………………………………………..2

2) Business Overview………………………………………………………………………………………………………………………………….……………3

3) Rigel Networks Microsoft Expertise

a. Microsoft SharePoint……………….……………………………………………………………………………………………………………………4

b. Microsoft Office 365……………………………………………………………………………………………………………………………………..4

c. Microsoft Exchange Server………………………………………………………………………………………………………………………..…5

d. Microsoft Dynamics GP…………………………………………………………………………………………………..……………………………5

e. Microsoft Dynamics CRM……………………………………………………………………………………………………………..………………5

f. Microsoft Active Directory…………………………………………………………………………………………………………………………….6

g. Microsoft .Net……………………………………………………………………………………………………………………………………………….6

4) Advantage Rigel Networks…………………………………………………………………..………………………………………………………………7

5) Client Engagement Model……………………………………………………………………………………………………………………………………8

6) Case Studies

a. Cloud Based Online Meeting Solution……………………………………………………………………………………………………........8

b. Migration to Office 365……………………………………………………………………………………………………………………………….10

c. Migration to Exchange Server 2013……………………………………………………………………………………………………………..13

http://www.rigelnetworks.com/




1. ABOUT RIGEL NETWORKS Back to Top

RIGEL NETWORKS™: A Global “SOFTWARE SOLUTIONS” & “IT SERVICES” company

Rigel Networks is an End to End IT Service Company with an experience of more than a decade in serving SMEs across USA, EU, GCC and Australia. We transform customer’s business by consulting, providing business & infrastructure services and deploying technology solutions. Taking care of human values and ethics, we engage with every customer individually and build custom Value for Money solutions driven by culturally trained, effectively communicating and efficient certified professionals. We foster businesses by innovation, quality, structured processes and collaboration with global resources to fulfil our mission of “Let Us Grow Together!”

Our end-to-end IT solutions right from conceptualizing and designing to the implementation and support, are built on

the foundation of transparency, smooth communication and robust project management. The “Solution first” approach

combined with technological vision and innovative thinking have always enabled business to reach their full potential

and accelerate the growth.

Since our inception in 2004, we have been consistently developing strategies to widen our core IT services by

expanding its reach, retaining customer relationships, engineering new business models and enhancing service

capabilities. We have shaped our culture that is appropriate to software developers who consider their work as a craft.

This is the reason why we have had the privilege to work with some of the amazing companies on earth when it comes

to develop software product with different languages and technologies.

HIGHLIGHTS

• Established in May 22nd , 2004

• Head-quartered at California Area, USA

• Multiple state-of-the-art Offshore Development Centers in India and offices in Australia and U.K

• Zero Debts, Zero Investors & Zero Liabilities since inception

MANAGEMENT TEAM

• Bhairav Patel, Founder & CEO

• Vishal Dalsania, Founder & CTO

• Nischal Patel, CIO


http://www.rigelnetworks.com/offerings/

http://www.rigelnetworks.com/technology/




2. Business Overview Back to Top

Business Services

Business Transformation & Consulting

Helpdesk Services

Infrastructure Services

Business Process Outsourcing

Industries We Serve

IT

Retail

Logistics

Healthcare

Construction

Telecom

Hospitality

Business Solutions

EMR

E-Commerce Solutions

CRM

CMS

Technology Expertise

Microsoft

Open Source

Mobile

Cloud

Virtualization

Big Data





3. Rigel Networks’ Microsoft Expertise Back to Top

As Microsoft Gold Partner, Rigel Networks has been forefront in developing the right solutions for various businesses

across multiple industries. We offers extensive industry and process knowledge that helps enterprises modernize their

businesses using Microsoft Business Solutions. We have intensive experience in industries like Healthcare, Retail,

Telecom, Logistics, and Construction.

a. Microsoft SharePoint

Microsoft Office SharePoint Server (MOSS) is not only a technology for the Enterprise but also it’s a

combination of two previous products, Microsoft SharePoint and Microsoft Content Management System.

Our Microsoft SharePoint experts simplifies the implementation and enforcement of SharePoint access and

content provisioning governance policies. Our services includes:

1. Custom Application Development

2. Customization & Development of Custom Components

3. Data Migration from Legacy System to Microsoft SharePoint

4. Integration of Microsoft Exchange Server, Dynamic CRM, Exchange online and 3rd Party

applications with SharePoint

5. Implementation of new SharePoint Services with server/multi server implementation and multi-

tenancy set-up

b. Microsoft Office 365

Being a leading provider of Microsoft office 365, Rigel Networks offers SMB’s an easy and effective way to

automate the complex set of manual tasks necessary to capitalize on and efficiently bundle Microsoft cloud

services. Our office 365 expertise involve:

1. Migrate from Exchange server to Exchange Online

2. Migrate from Exchange Public Folders to Office 365

3. Migrate from Windows File Shares to Office 365

4. Migrate Outlook to Office 365 (OWA)

5. Integration to On-Premise Applications

6. Migrate from SharePoint to Office 365

7.

8. Data Security in Video Conferencing

9. E-mail co-existence





c. Microsoft Exchange Server Back to Top

Rigel Networks has been installing, configuring and supporting Exchange Server clients for over a decade. Our

certified MCSE engineers can assist you in upgrading and supporting your existing installation, providing

ongoing monitoring, management, administration, preventative maintenance, and SPAM and virus solutions.

From new deployments to migrations from an existing platform, our experience assures your project will be

successful and delivered on time. Our services includes:

1. Exchange Server installation & configuration

2. Legacy Migration to Exchange Server

3. Server Up-Gradation

4. On-Premise Exchange Management

d. Microsoft Dynamics GP

Microsoft Dynamics GP is a business solution from Microsoft that delivers comprehensive out-of-the-box

business management functionality for small and midsize businesses. As a Microsoft Dynamics GP

Installation, support and development partner for more than a decade, we have worked with a wide range

of customers to enable them get the most from their investment. Our services includes:

1. Dynamics GP installation, support & development

2. Customization & development of custom components

3. Data migration from legacy system

4. Integration with other corporate systems

e. Microsoft Dynamics CRM

To increase the effectiveness of sales and to take advantage of marketing campaigns, Rigel Networks’ CRM

improves the entire process at the lowest cost of ownership. Our CRM system is a comprehensive market-

leading solution that integrates marketing, sales and service divisions effectively. In, On Premises CRM we

will help you to build new CRM or to customize your existing CRM including web hosting and support service

throughout the process. In, Online CRM we will help you to build new CRM or to customize your existing

CRM. Our other Dynamics services incorporates:

1. Customization & development of custom components

2. Data migration from legacy system

3. Integration with other corporate systems





f. Active Directory Back to Top

Rigel Networks offers comprehensive Microsoft Active Directory services leveraging the best practices of

Microsoft to guarantee the scalability, automation, and performance of the Active Directory settings of your

company. Our profound knowledge and conception of Microsoft Active Directory domain services assist you to

exploit its power, offering strong capabilities, which rise above critical access. We provided Active Directory:

1. Installation, Configuration & Support

2. Migration

3. Up-Gradation

g. Microsoft .Net

We have been providing Microsoft .NET development and professional consulting services and solutions since the

2004 beta release of .NET. Rigel Networks has successfully developed and deployed many custom .NET

applications for Web and Windows platforms and custom devices for SMEs across the globe. Our high-quality

software solutions has enabled our clients to achieve a wide range of challenging business goals. Using Microsoft

.Net technology, we provide:

1. Web Application Development

2. Mobile Application Development

3. Software Product Development

4. Migration of web & desktop applications to .Net

4. Advantage Rigel Network Back to Top

1) Extensive Multiple Industry Knowledge: We have an extensive experience of numerous projects in various industries like Healthcare, Telecom, IT, Retail, Construction, and Logistics

2) Certified Technology Experts: We are certified Microsoft Gold Partners and Kentico Bronze Partners

3) One-Stop-Destination for all your IT needs: We are an End-To-End IT Solutions and Service provider combining latest technologies and strategic expertise to meet client’s requirements. We can offer services from requirement analysis, technical design, development, QA, testing and till support, training and maintenance

4) Flexible Engagement Model: Whether it’s project-to-project base or dedicated team base, our engagement model is designed to meet our clients’ needs We can ramp up a development team for our clients at a very short notice

5) Cultural Synchronization: We go extra mile to understand our client’s culture and hence, there is always a cultural synchronization between us and our clients.





5. Client Engagement Model Back to Top

Our client engagement model involves:

1) The client will be conducting the interviews before hiring the resources.

2) Resources will be able to work on the client Time zone irrespective of the geographical location and time.

3) Resources will be directly coordinating with the client and will be available on Skype during working hours,

can be contacted over the Phone when needed.

4) Resources will be working from our Indian Branch, however, they will be fully controlled and monitored by

the client.

5) Resources will be ready for daily to weekly bases reporting, if required.

6) Resources can be hired from Hourly to Monthly bases.

7) Free replacement of the resources will be offered, if the client do not find them good or they left the

company.





6. Case Study Back to Top

Cloud Based Online Meeting Solution

Industry

Information Technology and

Services

Organization Size

Medium (250 - 500

employees)

Country

Australia

Customer Profile

Having experience of about 13

years, our client is one of the

leading Australian based digital

agency from mobilized IT

industry.

Technologies

AJAX Entity Model C# .Net Telerik

Business Needs

The client is an Australian based digital agency that specializes in

innovative web, mobile and tablet solutions for local and

international clients.

Being from an IT industry, data security and data sharing is the

highest priority for their organization. So they wanted a reliable

company to build them a cloud based secure online meeting

application for their business.

Solution

Based on client’s requirement of a cloud based solution, our adept

IT engineers had two options in front of them, AWS & Microsoft

Azure. Acknowledging the client’s explicit needs and favoring

Microsoft’s strong footing & better support capability, Windows

Azure was tabbed as an apt cloud platform for the project.

Hence using Windows Azure, Rigel Networks provided a cloud

based secure paperless meeting solution that allows to easily

setup important meetings whilst securely distributing the

necessary documents for attendees to review and annotate.

The application provides all the web-based administration tools

required to eliminate the headaches of preparing and managing

important meetings.

Designed especially for the Apple iPad, the app enables users to

browse their meeting schedule, agenda, associated documents

and the ability to annotate these with unparalleled ease and

security.

The concerned organizers can then delete these documents and

all meeting content at a set time and date.





Back to Top

Industry

Information Technology and

Services

Organization Size

Medium (250 - 500 employees)

Country

Australia

Customer Profile

Having experience of about 13

years, our client is one of the

leading Australian based digital

agency from mobilized IT industry.

Technologies

AJAX Entity Model C# .Net Telerik

Features

Cloud based online meeting application for iPad

Secured data sharing using AES and RSA method (For

Encryption)

Invitee management

Self-destruction of the data after meeting

Pre-meeting document sharing

Review and Preview of the document with specific rights

Reference document sharing

Sync with e-mail

Pdf editing feature

Technology Specifications

Chilkat for encryption

iAnnotate API for annotating the meeting documents

Kal Library for calendar as IOS does not have a native

calendar control in development

ASIHTTP Request for downloading files in an asynchronous

manner

AES and RSA Type for Encryption as 3rd party tool

MS.Net 4.0, SQL Server 2008 for data manipulation

AJAX, Entity Model, C#.Net and Telerik as technologies

Benefits

Encrypted data enables protection against access by unauthorized users

Availability of user friendly interface and document annotation tools.

Document editing (pdf editing) option will help the invitee to share their feedbacks and send it back to the host

Self-destruction feature will destroy all the invitee’s data after the meeting ends

E-mail sync – this feature will help the client to see multiple meeting with one log-in

Reference Document Sharing – apart from specific documents which were sent to the client, they can have generic document sharing in the meeting which can be accessed by all the users





Back to Top

Migration to Office 365

Industry

Mechanical or Industrial

Engineering

Organization Size

Medium (201-500)

Country

Australia

Customer Profile

Formed in 1939, the

clients was the largest

supplier of stainless and

specialty steel products of

Australia & New Zealand,

that includes Stainless

Steel, Carbon Steel,

Engineering Steel and

Aluminum products.

Technologies

Microsoft Exchange

Server 2010

Microsoft Office 365

Microsoft Active Directory

Business Needs

Based in Australia, our client is the largest supplier of stainless &

specialty steel with offices at 10 different locations in Australia.

They were using exchange 2010 and it was hosted in 10 different

locations.

Issues Faced

The overworked server hardware

Due to elevated reliance on emails, their local server &

internet lacked in providing reliability in accessing the

email.

Syncing issues of large email boxes to tablets, mobile

devices, and outlook programs for long term employees.

Due to above challenges, the company was losing on

efficiency, time, and most importantly money.

Client Requirement

The client wanted to migrate their present Exchange Server 2010

to Office 365.

Also, apart from the migration to Office365, the client requested

to upgrade their Domain controllers to Windows 2012 R2





Industry

Logistics

Organization Size

Medium (201-500

employees)

Country

Australia

Customer Profile

Driven by wanting to be

customers' first choice

in specialty metals, the

client was one of the

suppliers of stainless

steel & specialty steel

products that includes

Stainless Steel, Carbon

Steel, Engineering Steel

and Aluminum products

Technologies

Microsoft Exchange

Server 2010


Microsoft Active

Directory

The Solution

Leveraging Rigel Networks’ managed services &

project engineering team, the client’s migration

project was planned, scheduled & executed within 7

days from acceptance of the proposal.

We registered Office 365 portal & migrated 200

mailboxes with around 300 GB of mailbox database.

Cloud identity was selected to set up and manage user

accounts, i.e. no on-premise servers were required.

The accounts were stored in cloud-based user

authentication service Azure Active Directory.

Our IT engineer configured Directory Synchronization

Tool to sync the on-premises domain controller

passwords with office 365 mailbox login. The

migration of all the mailboxes was done using cut over

Office 365 migration process. After the migration, we

did the decommission process of on-premise

Exchange Server 2010.

Along with this, as per the client’s need, we installed a

new server with windows server 2012 and configured

additional domain controller. We migrated all the

FSMO roles to new 2012 domain controller and did

the decommission process for the existing 2003

domain controller.





The Outcome

The client saved an un-planned mid-year capital expenditure as

the result of Office 365 migration.

Benefits

The server load time decreased, effectively extending

its life.

100% reliability in accessing e-mails

Efficient & proactive workforce with reliable e-mail

access

Ease of communication between employees, vendors,

and customers

The main benefit was freeing up internal resources &

reduction in corporate liability, resulting in reduced

overhead costs.

Industry

Logistics

Organization Size

Medium (201-500

employees)

Country

Australia

Customer Profile

Driven by wanting to

be customers' first

choice in specialty

metals, the client was

one of the supplies

supplier of stainless

steel & specialty steel

products that

includes Stainless

Steel, Carbon Steel,

Engineering Steel and

Aluminum products

Technologies

Microsoft Exchange

Server 2010


Microsoft Active

Directory





Back to Top Migration to Microsoft Exchange Server 2013

Industry

Logistics

Organization Size

Medium (50-250

employees)

Country

Germany

Customer Profile

With broad range of

services in logistics

sector, their expertise

includes comprehensive

and tailor-made

solutions to meet the

relocation needs of

corporate and residential

clients.

Technologies

Microsoft Active

Directory Microsoft

Exchange Server

Microsoft Office

Microsoft Active

Directory

Business Needs

Our client is a leading logistics service provider based in Germany

has presence in 50 global locations with 100+ offices. They

required a unified communication platform for all their

employees enabling all their employees (full-time and contract

based) to connect and share information easily irrespective of the

location.

The logistic service provider believed messaging solution is critical

for business to function productively, especially when the staff

works remotely. The major communication in the organization

happens through the e-mail. The company relied on Microsoft

Exchange Server 2003 for messaging solution. Microsoft Unified

Messaging was also implemented so the employees can receive

and manage through Microsoft Outlook 2010.

The major challenge of message redundancy had to be taken care

of. Also, the field executives did not have access to any technical

experts. Hence, the application –dependent-work needs robust

devices and constant access to the application in order to do their

jobs.





Back to Top

Industry

Logistics

Organization Size

Medium (50-250

employees)

Country

Germany

Customer Profile

With broad range of

services in logistics

sector, their expertise

includes comprehensive

and tailor-made

solutions to meet the

relocation needs of

corporate and residential

clients.

Technologies

Microsoft Active

Directory Microsoft

Exchange Server

Microsoft Office

Microsoft Active

Directory

Solution

Following the discussions, Rigel Networks migrated the mail

server from Microsoft Exchange Server 2003 to the latest version.

This moved the company from a traditional single server

installation to multiple role server. Mobile phones were also

distributed to the employees working in the remote location.

Employees were now better equipped to achieve their daily

tasks. Employees were easily able to communicate between the

offline applications and central database, exchange updates

about task status, changes, and progress.

Benefits

Improved end-user performance and management of e-

mails across the organization

Improved communication within the organization

Ease of administration


Documents

Microsoft Technology - Custom Web & Mobile Apps ...based secure paperless meeting solution that allows to easily setup important meetings whilst securely distributing the necessary