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1 | Jobsite : Modern Interview Guide
It’s no secret that for the majority of job roles, an interview is an essential process to allow employers and candidates to get closer and work out if they’re a match. Whilst they all have the same objective, the processes can be as different as the candidates taking part in them.
Jobsite research found that making a wrong hire costs a business an average of £24,000 so it’s more important than ever to get it right the first time. With the rise of technology and ever more agile and progressive workplaces, the interview is evolving to ensure they can evaluate their potential hires from all angles and make the best choice for the job and for the DNA of the company.
As discussions around qualifications and past experience turn into competency test and culture fit evaluations, how can you make sure you put your best foot forwards?
Modern Interview Guide
2 | Jobsite : Modern Interview Guide
Often you will then be asked to complete a relevant technical test to
assess your knowledge, or a psychometric or personality profile to provide
interviewers with an insight into your personality and style which they will
then be able to evaluate with you at face to face stage.
With a vast range of recruitment processes and interview styles out there, it’s hard to know what you’ll be facing when
you apply for a new role. However, our experts agree that modern approaches tend to include similar elements.
Stage 1
Telephone or online interviews are usually a first step to get an overview
of your working life and a first impression of you as a person. This can
take the form of a phone call with the company’s recruiter or even using
pre-recorded video apps like Hire Vue. This will also provide you with an
opportunity to discover more about the role, people and organisation, and
to ask questions that will help you prepare for further stages.
Stage 3
If successful, you can then expect to be invited to attend a face-to-face
interview to explore your knowledge in more depth, and assess your
fit with the organisation. They’ll want an open and honest conversation
to discover the person behind your CV, your approach to real-world
scenarios, and what you’re capable of.
This interview may also include an opportunity to demonstrate your
abilities through a prepared presentation on a specific subject and, if
relevant, your past portfolio or products you’ve created.
Stage 2
Remember: Whilst your CV has secured you the chance to get in front of someone, it’s only
an introduction to your history and achievements, but it’s the abilities you can prove and your
personality that will win you the role.
What to expect
3 | Jobsite : Modern Interview Guide
Careful preparation will underpin success in every style of interview, but how you do this will differ depending on the
style of an interview.
Here are our top tips for any interview:
The three P’s - preparation, preparation, preparation!
Update
Ensure that your online professional profiles are up-
to-date and reflect your current skills, talents and
personality, so any research by your interviewer will
corroborate your CV and accurately reflect you as a
person.
Ask questions
Prepare questions for any initial telephone
interview that will help you learn about the role
and organisation ready for a face-to-face interview,
but also practical ones including how to get to the
interview and what to expect.
You should research – either online or during
preliminary conversations – the role, the
organisation, their culture, their people, their
products/services and their vision. This will enable
you to control your interviews, tailoring your
experience and skills to the company and role, to
understand the premise behind their questions,
and to make a successful connection with the
interviewer.
Research
4 | Jobsite : Modern Interview Guide
You should expect a basic level of support in terms of where, when and how to attend your interview - and
maybe who you’ll be meeting - in the form of an interview offer letter, pack or conversation. With larger
organisations this will be more structured through a HR team, whilst in smaller companies and start-ups will be
more ad hoc. Some organisations may conduct an initial telephone interview to assess your skills and you should
take this opportunity to enquire about the format and the organisation itself; the role, its people, their vision and
the added value they’re looking for you to provide.
Regardless of what support and information you receive, be prepared to take ownership of the process yourself.
Don’t expect the company to make it easy for you and provide you with all the answers. Do your own research
and ask the right questions. Whatever support you get, you’ll be on an even playing field with other candidates.
How will the employer help you?
Assessment days:
Behavioural interviews:
This interview style will provide you with an opportunity to show your personality
and style. It’s likely you’ll be assessed alongside other candidates, so it’s a great
opportunity to learn from professionals in your industry and build confidence in
your skills. Remember to be yourself and prepare by revising your basic technical
knowledge in advance, and providing yourself with enough time to complete any
tests, profiles or prepared presentations.
This technique is aimed at evaluating your ‘soft’ skills and your potential cultural fit
within the organisation - remain confident and remember to be yourself and resist
the temptation to anticipate which answer the employer wants to hear. You’re
hoping to build a long-term relationship with your employer, so it’s in your best
interest to start with honest foundations.
Technical interview:The purpose is to assess your ‘hard’ skills, so brush up on your basics – as you will
be facing tasks aimed at proving abilities you may not have used in practice since
earlier in your career. Being up to date with industry terminology, new software
and progressive techniques will give you the best chance at understanding exactly
what is required and be aware of any bad work habits you might have developed
over time.
5 | Jobsite : Modern Interview Guide
Continuous development
On the day
If you’ve done your CV right, there will be key personal and behavioural qualities above and beyond those you
have put in writing, and an interview is the perfect opportunity to highlight them.
According to our experts, the qualities they’re looking for are…
Not on Your CV
Enthusiasm
Courage
Humour
Teamwork
Innovation
Remember: They’ll be judging you on your passion for the role, and your work. Demonstrate you
understand their mission, ethics and culture by taking time to familiarise yourself with their website,
social media channels and press release archive.
Confidence
6 | Jobsite : Modern Interview Guide
Interview No Nos - what should you avoid?
Confidence over arrogance is key and the two are easily confused. Arrogance can indicate you’re unwilling to
learn or are not a team player. Don’t exaggerate past experience or focus on the remuneration or perks of the
job, but rather how you can help the company achieve their goals.
Ask insightful or meaningful questions, either those you’ve prepared or that are born from discussions within
the interview itself. A lack of questions or claiming they’ve all been answered, can risk giving the impression
that you’re not that interested in the role or that you can’t be bothered.
Avoid wooden language, business jargon or offering clichéd answers. These can stifle a conversation and
won’t allow them to get to the core of who you are.
Be proactive and positive; don’t get defensive or criticise your previous boss or role. Instead, concentrate on
the future, the value you can add to their organisation, and what you’re looking to achieve.
Although you want to stand out and let your personality shine, don’t go overboard. Style yourself like the
audience you’re meeting and ensure you arrive fresh and looking smart.
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Another method to gauge whether a candidate is a
good fit for a role and the organisation is by setting
a psychometric test, which means asking applicants
to complete questions designed to determine their
psychological profile.
They’re not designed to catch anyone out, there are
no right or wrong answers, and every candidate is
in the same position. Be honest with your answers
and consider yourself in the workplace rather than at
home or out with friends.
Remember: Don’t try to trick it or over-think it as you’ll create a false negative and provide an
inaccurate picture of yourself. Instead, complete it at a reasonable pace and trust your gut reaction
as it’s more likely to reflect your natural style.
Psychometric Analysis
7 | Jobsite : Modern Interview Guide
Cultural fit between candidate and organisation is vital for both parties. Both will want a match in energy,
attitudes, passion, teamwork and fun in order to create a happy environment and successful mesh with an
existing team. However, culture can be hard to gauge and varies from organisation to organisation, so there’s an
art to understanding it.
Cultural Fit
Cultural fit
Energy
Dress
Passion
Firstimpression
Courage
Social needs
Attitude
Environment
Teamwork
Remember: Don’t forget that you’re also assessing whether the company’s culture is right for
you. Ask insightful questions and be observant when you’re met or shown around of both the
atmosphere and the existing team’s demeanour. Afterwards, take time to process everything and
trust your gut feeling.
8 | Jobsite : Modern Interview Guide
Ricky MartinFounder Hyper Recruitment Solutions
“I ask them to tell me one thing about themselves
that I’ll always remember, that’s not on their CV,
that’s not online, and that they haven’t already
discussed. It shows me your personality and you
can think on your feet, because if you’re like me -
you put everything online there is not much else
you can share.
I’ve had loads of different responses, but let’s just
say the ones I always remember, are the people
that stand a better chance of getting hired.”
Interviewers’ Favourite Questions & How to Answer Them
Duena BlomstromFounder of Emotional Banking
“I want to know what makes someone believe
they would be happy in that position. This will
help determine what will make them successful,
because if they are happy they are going to be
successful.
And the perfect answer would be recognition and
being appreciated. Ideally, they’d follow up with
two other things - money and fun!”
Mike JohnsonCTO, MVF
“One of the questions I like to ask is how you
prioritise your work. As a developer, I think it is
really important to have a connection with the
business. Do you just pick the next task off the pile
and it doesn’t really matter which one? Or do you
think… How am I going to be reducing technical
debt? Is this going to be something that is going
to provide value early or something that is going
to take a while?
Having a connection with the stakeholder you’re
doing it for, and really understanding why you’re
doing it is really important to us.”
AJ JoshiiFounder of Sivvr
“My favourite question that throws people a
little bit, is asking what your dream is. It allows a
person to delve a bit deeper and hopefully they
will answer it with honesty and integrity. Whatever
their dream is, we’re fortunate enough to be based
in and around lots of different products in the tech
sector, we can place them really well.
Everyone is human. We’re not employing
commodities. I want to try to help people to
achieve their dreams because then you create a
good, loyal environment for everyone, which is
important to me.”
9 | Jobsite : Modern Interview Guide
When your interview is over
Questions to ask the InterviewerQuestions are also your opportunity to be sure the company is the right fit for you. Ask about what matters to
you so you’re able to learn if working with them will make you happy and feel satisfied.
How can I help this company grow? What will be expected of me?
How can I progress with you?Where do you see me fitting in?
Remember: No matter how much research you’ve done beforehand, asking questions – throughout
an interview – is very important so you appear curious and enthusiastic about and the role. It may
be your last chance to make an impression, so make questions meaningful. Show you care about
their goals and that you’re the person to help drive them forward by innovation and added value.
Make a move
Follow up by email - direct to your interviewer - 24-48hrs after the interview to show
enthusiasm without desperation. Even if they don’t find time to answer, they’ll note
its contents. The time will also provide you with an opportunity to reflect without the
heightened emotion, and an opportunity to discuss your thought process with others to
be sure whether it’s truly the right position for you.
Nextsteps
Beconfident
Be polite and confident by thanking them for their time and for short-listing you.
Refer to what you covered in your interview and, if relevant, come up with solutions
to any problems or provide ideas for business growth to indicate you’ve listened to
what has been said and you’ve continued to consider it.
You could also aim to create the next step in the process, but make
sure you hold back your cards a little so you don’t provide them with
all the negotiation power. However, if you have not heard anything
within a week of the interview, then it’s reasonable to then follow up
by telephone or however you feel comfortable.
The follow up
10 | Jobsite : Modern Interview Guide
Ricky MartinFounder Hyper Recruitment Solutions
Mike JohnsonCTO, MVF
“One piece of advice that I would give to people
joining our industry is to have the basics sorted.
So, if you’re a developer, things like test driven
development, solid principles, maybe some
domain driven development, knowledge of good
architectural principles that will stand you in good
stead. There are a lot of blogs and books which
will give you techniques and they are the kind of
things that are going to help you if you have to
improvise on the spot”
AJ JoshiiFounder of Sivvr
Duena BlomstromFounder of Emotional Banking
“Be yourself. You are going to be working amongst
different teams. You’re going to be working in a
company that respects your integrity and your
honesty.
If you’re someone that you’re not, it is going to be
difficult to carry that through on a long-term basis.
This is important for your own fulfilment, your
own happiness.”
“Do your homework up front and be prepared to
show your personality, be prepared to be very
open and try and enjoy the process! Interviewing
can be scary time for a lot of people, but if you
can try and enjoy and embrace the process you’re
going through, you’ve got a better chance of
showing that personality. Be prepared to make
mistakes and don’t give up.”
“The one thing that I would say to candidates
who are interested in FinTech, is try and learn.
And when you’re done learning, learn some more.
Knowledge is absolute gold in our industry and a
lot of it comes from hard graft. Just reading the
right things, watching the right videos, avidly
finding out exactly what is happening. Knowledge
is the only thing that I will not excuse people not
having when they come in for an interview.”
Takeaway tipsTo increase your chance of future success, request comprehensive feedback on how you performed, where you were
not successful this time, and where they feel you could improve. You can leave with some lasting positive connections
and leave yourself open to opportunities with the organisation in the future. If you’ve followed our experts’ advice, and
been yourself, you’ll have performed at your best and will have left a lasting impression on those you met, even if you
weren’t successful this time around.