Ukiah Valley Medical Center’s Newsletter for Employees, Volunteers and Medical Staff

newsbreakJ u l y 2 0 1 1

Under Pressure

“Mm ba ba deUm bum ba de

Um bu bu bum da dePressure pushing down on me

Pressing down on you no man ask forUnder pressure”

Starts the familiar and catchy tune by Queen. In reality though, no matter how catchy the tune, nobody likes feeling under pressure. But at sometime or another we all start to feel under pressure. It may be

financial pressure; pressure to perform; pressure to meet a deadline; the list goes on and on.

Besides mental distress, being under pressure might start to take a toll physically. You may start to tense; you might wrinkle your forehead; your neck and shoulders start to tighten up. If that’s the case, you might want to make an appointment with Bob Merritt and the PT team to help release some of that pressure or

visit the Healing Garden by OB to get a breath of fresh air.

Being under pressure can affect our patients too. They can develop pressure ulcers, bed sores and the like.

But there’s good news and steps we can take to help relieve the pressure. We can share our stress with a confidant, head out for a bike ride, run or walk, hit the gym, spend time

with family and friends, and rotate our patients often so they don't get pressure ulcers.

Remember this summer that each of us can do our part to make a difference and help relieve the pressure in the life of someone else at UVMC. Have a great summer!

underpressure

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Terry Burns a Trail at UVMCTerry Burns, friend to all, has accepted a position with a sister hospital in Kettering, Ohio, and will be leaving us in mid July.

Pass the Kleenex.

Terry arrived at UVMC on April Fool’s Day just over four years ago and has been the source of many pranks and lots of good times.

More than that, he’s been a great leader…one who knows every single employee’s name…and probably their spouse and childrens' names, as well. It would be an almost safe venture to say, he knows the names of their dogs and cats.

Beyond knowing their names, he genuinely cares about them.

As our president and chief executive officer, Terry has been in tune with community need which resulted in obtaining trauma four designation, and the expansion plans for a new ICU and emergency department. Also during Terry’s tenure, the nurses at UVMC were recognized for their compassion and service with a national award of best nursing team.

A come-and-go farewell reception for Terry is scheduled on July 21 from 4 to 6 pm in the Glenn Miller Conference Room.

Come join in the festivities of wishing Terry well as he blazes new trails.

Terry with his granddaughter, Emma during the 2007 Independence Day celebration.

Terry having a ball with RHC staff during last year's Christmas Party.

Join us for Terry's

Send-off on

July 21 at the OB

Conference Room

from 4 to 6 pm

People

In a ceremonial farewell gesture, James Russ, director of the Round Valley

Indian Health Center in Covelo, and Freddie Rundlet, executive director at Consolidated Tribal

Health, placed a Native American blanket over Terry Burns’ shoulders as a token of love and appreciation for

his region-wide efforts with healthcare.

3

Chris SauderController

Christopher Sauder has been appointed as the new controller; a position vacated when Brandon Parker was promoted to vice president of finance.

Chris begins his new responsibilities on July 11.

For the last eight years, Chris has been a part of the finance team at Adventist Health with his most recent responsibilities as senior budget and

reimbursement analyst.As a certified public accountant, Chris has provided the 17 hospitals in Adventist Health with budget and reimbursement support including contractual allowances and settlement calculation reviews for net patient revenue, account receivables, and third party settlement accounts.

Before Adventist Health, Chris was a senior reimbursement analyst at Catholic Healthcare West in the Greater Sacramento area.

Chris earned his MBA degree from the University of Colorado at Denver and his BBA in Accounting from Southwestern Adventist University in Keene, Texas. After completing his degrees, he accomplished three internships; two with sister Adventist hospitals in Orlando, Florida, and in Shawnee, Kansas.

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People

Sense & Scentsibility Per our hospital policy, no one is to wear colognes, perfume, scented aftershave, or scented body lotion. Patient and employees may suffer from allergies and/or migraines caused by scents.

Dr. Dale Morrison appointed as Chief Medical Officer

Dale Morrison, MD has been named as the chief medical officer at Ukiah Valley Medical Center.

Throughout his 23 years of affiliation with UVMC, Dr. Morrison has been instrumental in shaping the quality standards currently in place. In his new role, Dr. Morrison will act as the primary clinician liaison to administration and the community. He will participate at board meetings and will chair the patient safety and quality improvement committee, and be a member of the medical center’s president’s council.

The position of chief medical officer (CMO) is an administrative appointment, not to be confused with the position of chief of staff, which is an elected position among members of the medical staff. The CMO provides administrative leadership in the alignment of physicians and providers with the mission, vision, and core values of the medical center. Dr. Morrison shared, “being in charge of the organization’s focus on quality will require me to immerse myself in the hospital culture and promote continuous improvements in patient safety.”

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On Body Ink and Bling: Tattoos and Jewelry in the Workplace

Jewelry and body paintings are for most people a form of self-expression. Earrings and other accessories, and the ladies know this – can make or break an outfit.

Tattoos on the other hand, are growing in popularity and social acceptance. In all walks of life people – healthcare workers included – are using their bodies as ink canvases.

Although UVMC respects self-expression, there are considerations to be made from a healthcare perspective. Let's remember dress code guidelines when it

comes to jewelry and body art.

1. Jewelry must be simple, conservative and must not be offensive in any way. Earrings should be limited to two ear posts, studs or hoops no larger than 1/2 inch in diameter and shall not extend below the earlobe in patient care areas. No more than two earrings per ear may be worn in all other areas. 2. Professionally tasteful, dangling earrings less than one inch in length may be worn in non-patient care areas only.

3. For nose piercing, only one small clear or neutral stud is allowed.

4. Body art should be covered in order to project a professional and well-groomed image.

Blooms that Heal. An opening dedication was held on June 23 for the newly-constructed Healing Garden by the north end of OB. Volunteers from UVMC and the community helped build the garden.

For more on the

dress code, read

your Employee's

Manual

Policy

Tips for Preventing Pressure Ulcers in Patients

1. Reposition bed-bound persons at least every two hours and chair-bound persons every hour consistent with overall goals of care.

2. Consider postural alignment, distribution of weight, balance and stability, and pressure redistribution when positioning persons in chairs or wheelchairs.

3. Teach chair-bound persons, who are able, to shift weight every 15 minutes.

4. Place at-risk persons on pressure-redistributing mattress and chair cushion surfaces.

5. Use lifting devices (e.g., trapeze or bed linen) to move persons rather than drag them during transfers and position changes.

6. Use pillows or foam wedges to keep bony prominences, such as knees and ankles, from direct contact with each other. Put a pad on skin subjected to device-related pressure and inspect regularly.

Condensed from the National Pressure Ulcer Advisory Panel. For more tips, visit www.npuap.org

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Birds and Bees

UVMC was a-buzzin' as the seven-year bee hive was discovered by the maintenance staff. A bee expert was called in to move the hive to a safer place for them to thrive.

Roosters "Ben" and "Dale" are regular visitors in the condos and entertain UVMC employees and patients on a daily basis.

StatisticsOur Rapid Care ad on Facebook is getting some attention. So far, 26,232 people have seen our ad and 208 actually clicked on it. We are targeting 40,940 people with facebook accounts within a 50-mile radius of Mendocino and Lake counties and we have almost saturated our target range.

Watch for more exciting developments on our social networking campaigns. Visit our Facebook page so you too can be part of the action. Thank you HR and Nutritional Services for a

Sumptous 4th of July BBQ!

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6

Lindsey SpencerMed-Surg Director

Lindsey brings fresh nursing experience to UVMC. Prior to joining us, she was an ER charge nurse and Life-flight nurse for Sutter Coast Hospital in Crescent City, California.

Originally from Medford, Oregon, Lindsey earned a Bachelor of Science degree in nursing from Walla Walla University and is currently working on a dual masters (MSN/MBA) through the University of Phoenix.

Lindsey, who started her new position last month, says making the move to Ukiah was an easy decision. “We love the location, the weather and best of all, the people.”

Names to Watch!

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Inside UVMC

Paul LuttrullNuclear medicine Technician

P aul comes to us from from Indiana where he was the medical imaging supervisor of nuclear medicine, CT & MRI in a 350-bed hospital and large OP multispecialty clinic. He is board certified in nuclear medicine and radiology with more than 25 years of medical imaging experience.

In his free time, Paul loves to read, kayak and garden. But his greatest passion? "My grandkids, we wanted to be closer to them, that's why we moved to California," he says.

Briana Learns a New Vocation

Brianna Bonacorso from Ukiah High School is learning a new vocation. As part of the WorkAbility program from the California Department of Education, Briana is serving as a student worker in the office of Geoffrey Rice, MD at UVRHC.

The 18-year-old is part of a statewide program that promotes the involvement of key stakeholders in planning and implementing an array of services that will culminate in successful student transition to employment. Her exposure to Dr. Rice’s profession of working diseases of the eye, has given Brianna the valuable experience needed to move toward her goal of becoming a registered nurse. In her new role, she’s learning the medical records components of a physician’s office.

“It is an honor to be part of Brianna’s work progress,” says Dr. Rice.

7

A Healing Environment

As nurses and health care professionals, we are trained to be healers of mind, body and spirit. We need to use our environment to enhance our healing efforts. I want to discuss three things related to this topic.

Healing Spaces: June 23rd we dedicated our new Healing Garden at the north end of OB. Literature tells us that healing gardens reduce stress, lower blood pressure and improve mood of those individuals including patients who spend time in the garden. It has a wheelchair friendly path, benches on which to sit and pause and reflect, and beautiful flowers to enjoy. When appropriate take patients out the front OB entrance to enjoy.

Quiet Environment: Our patients tell us that our units are noisy and not restful for them. There is a lot being done to try and reduce our noise levels. It takes every one of us to be conscious of noise and try and reduce it by talking more quietly, minimize traffic in patient care areas, use headsets for TVs, close doors when appropriate and much more, to create this healing environment. Periodically, just stop and listen for a brief moment and listen. Then see if we can address noise that you might hear.

Clean Environment: We may believe that this is the domain of housekeeping only, but we would be wrong. Each of us play a vital role in our clean environment. We can look for and eliminate clutter. We can pick up loose trash we see on the floor or on the ground. We can alert those with tools if there is a special repair or cleaning opportunity. We are their eyes and ears.

Thanks for helping our medical center be the best healing environment it can be!

Rounding with Jerry Chaney

7 — 7 —

Inside UVMC

Launch an Idea

Beginning in February, idea boards have been and are still showing up in departments throughout the medical center. They are there for each employee to contribute to the continuous improvement in their workplace. Every idea is reviewed and many have already been implemented.

In the last four months, 175 ideas have been submitted:• 49 have been implemented – 28%• 9 did not meet compliance or regulation

requirements – 5.1%• 11 did not meet Lean Principles - 6.3%• 106 are in the “launch” stage – under

evaluation – 60.6%

The largest number of ideas has been submitted from nutritional services, medical imaging, clinical laboratory, OB and

maintenance. All departments that have idea boards have submitted at least one idea.

Keep those ideas coming! To make it even more fun, the names of those

submitting an idea in July will be entered in a drawing to win a family movie night at the Ukiah Theatre.

Launch your Ideas

and win movie night

tickets at the Ukiah

Theatre!

Names to Watch!

Our Mission...We reflect God’s love

to our community by

providing physical, mental

and spiritual healing.

Our Rallying Cry...A Team That Cares, A

Mission That Matters.

30% Printed on 30% recycled paper.

Compliance Hotline 1-888-366-3833

Right where you need us

Terry Burns President/CEO

Brandon Parker CFO

Jerry Chaney VP, Patient Care/CNO

Keith Dobbs Editor

Nick Bejarano Managing Editor

Cecille Winiger Copy & Layout, ext 1626

Sharlet Briggs — Compliance 707-463-7353

NewsBreak is published for UVMC employees, physicians and volunteers. Send submissions to the Marketing Department by the 15th of the month prior to publication at winigecm@ah.org. Items are included or edited at the editor’s discretion.

Send ads to winigecm@ah.org or call ext. 1626

Truck and Trailers1960 Dual Wheel flatbed truck, asking $800. Eight-foot trailer, asking $500, 16-foot trailer frame, wheels, no bed, asking $800. Contact Diana at 707.489.6967

Tub and SaunaTwo-person Infrared Sauna, $1000; Hot Springs three-person Hot Tub $500. Contact Diana at 707.489.6967

Omega 8005 JuicerBrand New, never used, still in box, asking $200. Wheatgrass growing kit, never used, $40 value, free with juicer purchase. Contact Barbara at 707.462.5111.

Even

ts &

Cla

sses

July 7 Positive Parenting Workshop — 6:00 - 7:00 p.m. Ukiah Valley Rural Health Center Conference Room — 260 Hospital Drive, Ukiah, CA — Call 462.1233

July 11 Diabetes Education Support Group — Why Raw: Incorporating Vegetables in Your Diet — 6:30 - 7:30 p.m. Glenn Miller Conference Room — 275 Hospital Drive Ukiah, CA — Call 463.7527 or email ayottelv@ah.org

July 14 UVMC & Me Summer Series: Oh My: Social Media and Email 1:00 - 2:00 p.m. — Glenn Milller Conference Room 275 Hospital Drive, Ukiah, CA — Call 463.7328

July 18 Farewell Roast for Terry & Dorothy Burns — 5:00 - 7:00 p.m. Roast Program Starts at 5:30 — Ukiah Conference Center

July 20 UVMC & Me Series: Balancing Act: Balance and Fall Prevention Seminar — 10:00 a.m. — Studio Fit, Suite H Kunzler Ranch Rd, Ukiah — Call 463.7328

July 21 UVMC & Me Series: Pain in the Neck Part 2 — 10:00 a.m. Glenn Milller Conference Room — 275 Hospital Drive, Ukiah Call 463.7328

free children’s health fairWild About Health

Sunday, OctOber 9, 201111-3 p.m. at the Alex Rorabaugh Center

on the Grace Hudson Elementary School campus1640 S. State St., Ukiah

Contact 467.5211 for more information

SAVE THE DATE!

Congratulations!Ashley Bushby for Winning 1st Place at the 2nd Annual Big Bad BBQ Competition during the Mendocino Home & Lifestyle Expo !