NTPC Implementation of APDRP-II

8/8/2019 NTPC Implementation of APDRP-II

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Implementation ofImplementation ofrestructured APDRPrestructured APDRP

during 11during 11thth Five yearFive yearplanplan Base Line DataBase Line Data

Collection SystemCollection System

APDRP GroupAPDRP Group


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APDRP proposed in 11APDRP proposed in 11thth PlanPlan

TheThe schemesschemes shallshall bebe executedexecuted inin twotwo partsparts

PartPart--AA ::

PartPart--AA of of thethe schemescheme shallshall consistconsist ofof projectsprojects forfor

establishmentestablishment ofof baselinebaseline EnergyEnergy && RevenueRevenue datadata

includingincluding ITIT applicationsapplications for for EnergyEnergyAccounting/Auditing,Accounting/Auditing, CustomerCustomer carecare solutionssolutions andand

SCADASCADA (Large(Large cities)cities)..

PartPart--B :B : PartPart--BB ofof thethe schemescheme shallshall consistconsist ofof projectsprojects forfor

distributiondistribution systemsystem strengtheningstrengthening andand upup--gradationgradation

worksworks..


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Challenges Faced during 10Challenges Faced during 10thth PlanPlan

Utilities are lacking the domain knowledge in IT.Utilities are lacking the domain knowledge in IT.

IT industry is not having the domain expertise ofIT industry is not having the domain expertise ofthe Distribution businessthe Distribution business Resultant : trying toResultant : trying topush off the shelf, ill conceived solutionspush off the shelf, ill conceived solutionsavailable with them.available with them.

The utilities adopted piecemeal standaloneThe utilities adopted piecemeal standalonesolutions, difficult to integrate on commonsolutions, difficult to integrate on commonplatform.platform.

UtilitiesUtilities diddid notnot carrycarry outout businessbusiness processprocess rere--

engineeringengineering // mademade processprocess ITIT worthy,worthy, essentiallyessentiallyrequiredrequired forfor sustainingsustaining ITIT enablementenablement..

Resistance to changeResistance to change


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Implementation MethodologyImplementation Methodology UtilityUtility hashas toto identifyidentify nono.. ofof townstowns toto bebe proposedproposed forfor inclusioninclusion inin

APDRPAPDRP ofof 1111thth planplan for for subsequentsubsequent preparationpreparation ofof detaileddetailedprojectproject reportsreports..

ForFor implementationimplementation ofof BaselineBaseline datadata collectioncollection systemsystem ofof thetheScheme,Scheme, utilityutility shallshall bebe providedprovided aa ComprehensiveComprehensive BidBid documentdocumentcoveringcovering TechnicalTechnical specificationspecification andand contractcontract conditions,conditions, whichwhich isistoto bebe customizedcustomized toto meetmeet utilityutility specificspecific requirementsrequirements basedbased ononexistingexisting businessbusiness processesprocesses andand assetsassets inin positionposition.. TheThe BidBiddocumentdocument isis under under preparationpreparation andand likelylikely toto bebe availableavailableimmediatelyimmediately afterafter sanctionsanction ofof thethe schemescheme byby GovtGovt..

AsAs perper requirementrequirement ofof thethe utilityutility theythey maymay appointappoint oneone of of thetheconsultantsconsultants fromfrom empanelledempanelled accreditedaccredited consultantsconsultants forfor utilityutility

specificspecific customizationcustomization ofof thethe documentdocument andand handholdinghandholding fromfromconceptconcept toto commissioningcommissioning ofof baselinebaseline datadata collectioncollection systemsystem..

UtilityUtility shallshall alsoalso bebe providedprovided aa listlist ofof ITIT firms,firms, whowho areare capablecapable ofoftakingtaking upup suchsuch complexcomplex ITIT projectsprojects andand theythey maymay choosechoose oneone ofofthesethese ITIT firmsfirms forfor implementationimplementation ofof thethe projectproject throughthrough aa processprocess

ofof competitivecompetitive biddingbidding..


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Stepped Approach toStepped Approach to create IT infrastructurecreate IT infrastructure

Under 11Under 11thth plan APDRP collection of baseline data withoutplan APDRP collection of baseline data without

human intervention and creation of GIS based indexing ofhuman intervention and creation of GIS based indexing ofassets and customer is proposed to be mandatory for utility,assets and customer is proposed to be mandatory for utility,which will enable energy audit and accounting and settingwhich will enable energy audit and accounting and settingup of single window customer care center.up of single window customer care center.

Considering above SRS template proposes to createConsidering above SRS template proposes to create

centralized data center where database and applicationcentralized data center where database and applicationserver will reside and necessary IT infrastructure will beserver will reside and necessary IT infrastructure will beestablished at the areas covered under APDRP scheme forestablished at the areas covered under APDRP scheme forcollecting base line data and also creates IT backbonecollecting base line data and also creates IT backbone in thein thearea of distribution business process to capture the benefitsarea of distribution business process to capture the benefits

of the investments on sustainable basis.of the investments on sustainable basis. The proposed facilities at data centre are scalable and utilityThe proposed facilities at data centre are scalable and utility

will have a option to cover the entire area at a later date withwill have a option to cover the entire area at a later date withleast incremental cost .least incremental cost .


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Scope of workScope of work--SRSSRS


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Hardware ArchitectureHardware Architecture

Modular designModular design

ScaleableScaleable

ExpandableExpandableAdherence to industry standardsAdherence to industry standards

Vendor neutral & technologyVendor neutral & technologyindependentindependent

Data storage at central serverData storage at central server

Data backup & archiving facilityData backup & archiving facility


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Sub Division office

Core

Core

acess

Data acquisition server

Interal

DTSub Station


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Data center architectureData center architecture

Fault tolerant tier IV data center infrastructureFault tolerant tier IV data center infrastructurewith simultaneous active distribution paths. Allwith simultaneous active distribution paths. All

hardware with duplicate power supply andhardware with duplicate power supply and

separate UPS with N+1 redundancyseparate UPS with N+1 redundancy

Data base and main application servers shall beData base and main application servers shall beenterprise level SMP RISC / Itanium processorenterprise level SMP RISC / Itanium processor

based UNIX systemsbased UNIX systems

Data base servers shall be deployed in cluster failData base servers shall be deployed in cluster fail

over mode and application servers in scale outover mode and application servers in scale out

modemode

Data center shall be connected to other utilityData center shall be connected to other utility

offices through VPN WANoffices through VPN WAN


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Data center architectureData center architecture-- ContCont The Data base servers shall have access to theThe Data base servers shall have access to the

common single database on an external centralcommon single database on an external centralstorage through a switched Fiber Channel Storagestorage through a switched Fiber Channel Storage

Area Network (SAN).Area Network (SAN).

The central storage shall support hardware basedThe central storage shall support hardware based

(host independent) data replication to a remote DR(host independent) data replication to a remote DRsite and bisite and bi--directional data copydirectional data copy

To achieve zero performance impact backup,To achieve zero performance impact backup,backup server will back up from the mirror copy ofbackup server will back up from the mirror copy of

the databasethe databaseAdditionally the robotic controlled tape library shallAdditionally the robotic controlled tape library shall

be central library of tapes for all the serversbe central library of tapes for all the serversoffered in the system.offered in the system.


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Data center architectureData center architecture-- ContCont

As per requirement of utility the web server, mailAs per requirement of utility the web server, mailserver, DNS server , portal server, NOC serverserver, DNS server , portal server, NOC servershall be window based server and shall be locatedshall be window based server and shall be locatedat Data center.at Data center.

The web server connected to internet shall beThe web server connected to internet shall beprotected through reverse proxy serversprotected through reverse proxy servers

Server Management System for management ofServer Management System for management ofentire landscape of servers, consisting of singleentire landscape of servers, consisting of singleunified consoleunified console

All servers are having following RAS Features.All servers are having following RAS Features. ECC in memoryECC in memory

Hot swappable disk baysHot swappable disk bays

Redundant cooling fansRedundant cooling fans

Redundant power supplyRedundant power supply


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Data center LANData center LAN

Datacenter to have Gigabyte dual LANDatacenter to have Gigabyte dual LAN SERVER LAN for interSERVER LAN for inter--networking of DBnetworking of DB

servers and Application servers for interservers and Application servers for inter--

server traffic.server traffic.

Management LAN for remote managementManagement LAN for remote management

of all the servers.of all the servers.

LOAD BALANCER for balancing serverLOAD BALANCER for balancing server

loadsloads


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The data base servers and application serversThe data base servers and application servers

shall be located in demilitarized zone protectedshall be located in demilitarized zone protected

by firewall and IDSby firewall and IDS

Access control server for central authentication,Access control server for central authentication,regulated authorization, and detailed userregulated authorization, and detailed user

accountingaccounting

The user of the system shall be connected to theThe user of the system shall be connected to thedata center normally through MPLS/ VPN baseddata center normally through MPLS/ VPN based

WANWAN

Access to the data center applications throughAccess to the data center applications through

utility portal based on utilities security policyutility portal based on utilities security policy


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WANWAN

Creation of WAN Backbone, capable of carrying dataCreation of WAN Backbone, capable of carrying data

and voice and through secure VPN tunnel via internet.and voice and through secure VPN tunnel via internet.yy TheThe RouterRouter shallshall havehave ISDNISDN BRIBRI CardCard for for ISDNISDN

connectivityconnectivity inin casecase ofof linklink failurefailure..

yy ThereThere willwill notnot bebe anyany connectivityconnectivity inin officeoffice hierarchyhierarchy.. AllAll

utilityutility officesoffices shallshall bebe connectedconnected directlydirectly toto thethe DataDatacentrecentre..

yy MinimumMinimum 22 MbpsMbps VPNVPN linklink forfor connectionconnection betweenbetween DataDatacentercenter andand UtilityUtility HQHQ (( IfIf datadata centercenter isis notnot locatedlocated insideinsideHQHQ premisespremises )) andand subdivisionsubdivision officesoffices.. Other Other officesofficesshallshall bebe connectedconnected throughthrough 512512 KbpsKbps VPNVPN linklink..

yy ProvisionProvision forfor upgradingupgrading bandband widthwidth

yy DatacenterDatacenter toto havehave 22 MbpsMbps internetinternet leasedleased lineline forfor webwebserverserver


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IT infrastructure at other officesIT infrastructure at other offices

All Subdivisions shall have dataAll Subdivisions shall have data

acquisition server fitted with front endacquisition server fitted with front end

processor for data acquisition fromprocessor for data acquisition from

Feeder/ DT/ HT consumer meters at preFeeder/ DT/ HT consumer meters at pre

defined interval.defined interval.

All offices shall have a LAN connected toAll offices shall have a LAN connected to

switches and Router for upwardswitches and Router for upwardconnectivity to data center.connectivity to data center.


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IT infrastructure at Call CenterIT infrastructure at Call Center

Single window Customer care center connected directly toSingle window Customer care center connected directly todata center for online user service.data center for online user service.

Call Center shall have IVRS server for operator freeCall Center shall have IVRS server for operator freecustomer interaction .customer interaction .

Customer Service representative at call center can addressCustomer Service representative at call center can addressall types of customer query / complaint due to onlineall types of customer query / complaint due to onlineconnection to utilities operational data.connection to utilities operational data.

Call center shall be equipped with CTI, ACD, IVRS servers.Call center shall be equipped with CTI, ACD, IVRS servers.IP telephone etc.IP telephone etc.

If necessary utility can operate single call center forIf necessary utility can operate single call center formultiple towns.multiple towns.

Call center shall also have a provision of Cash / chequeCall center shall also have a provision of Cash / chequecollection KIOSK, intelligent display management , Touchcollection KIOSK, intelligent display management , Touchscreen Kiosk for duplicate bills, manual cash collectionscreen Kiosk for duplicate bills, manual cash collectioncounter for visiting customerscounter for visiting customers


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IT infrastructure at S/s and DTsIT infrastructure at S/s and DTs

All Substations shall have a data logger PC which will collectAll Substations shall have a data logger PC which will collectall S/s Meter data through RS 485 port of the meters throughall S/s Meter data through RS 485 port of the meters througha RS 485/ RS 232 data converter unit.a RS 485/ RS 232 data converter unit.

The data logger data to be transmitted to data acquisitionThe data logger data to be transmitted to data acquisitionserver at sub division over GSM/CDMA/ PSTN lines.server at sub division over GSM/CDMA/ PSTN lines.

Data logger at substation will have on screen display of theData logger at substation will have on screen display of theS/s SLD and energy balance and losses at Bus bar andS/s SLD and energy balance and losses at Bus bar and

Transformers ( Both instantaneous and aggregated Value)Transformers ( Both instantaneous and aggregated Value)Moreover data logger will display voltage, current andMoreover data logger will display voltage, current anddemand ( both maximum and minimum) .demand ( both maximum and minimum) .

DTs and selected HT consumers (HT consumers of mixedDTs and selected HT consumers (HT consumers of mixedfeeder) shall have meters with RSfeeder) shall have meters with RS--232 ports and data232 ports and data

acquisition server at Subdivision shall poll meter data atacquisition server at Subdivision shall poll meter data atregular interval through GSM/ CDMA modems retrofitted onregular interval through GSM/ CDMA modems retrofitted onmeter RS 232 or optical port itself.meter RS 232 or optical port itself.

All the Sub division servers shall push the entire incrementalAll the Sub division servers shall push the entire incrementalmeter data to data center during offmeter data to data center during off--peak hours forpeak hours foraggregation and MIS generation as per various hierarchicalaggregation and MIS generation as per various hierarchical

requirement of the utility.requirement of the utility.


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Application packagesApplication packages

The application packages designed for defining the variousThe application packages designed for defining the various

business processes of the utility have been categorized inbusiness processes of the utility have been categorized inthree parts in SRS Templatethree parts in SRS Template--

PartPart--AA (Modules essentially required by most of the(Modules essentially required by most of theUtilities, since they do not possess these IT enabledUtilities, since they do not possess these IT enabledsystems, like GIS based Consumer indexing, Assetsystems, like GIS based Consumer indexing, Asset

mapping and Network Analysis, Meter Data Acquisition,mapping and Network Analysis, Meter Data Acquisition,Energy Audit, Customer care center, New connection,Energy Audit, Customer care center, New connection,Dismantling & disconnection, MIS )Dismantling & disconnection, MIS )

PartPart--BB (M,B,C)(M,B,C) -- If M,B,C and other standalone softwareIf M,B,C and other standalone softwaresolutions are in place, the bidder has to integrate the samesolutions are in place, the bidder has to integrate the samewith the offered solution including design and supply ofwith the offered solution including design and supply of

necessary middleware. However, he shall supplynecessary middleware. However, he shall supplynecessary software solution for M,B,C also, if the same isnecessary software solution for M,B,C also, if the same isnot available with the utility or the existing system is notnot available with the utility or the existing system is notintegratable with offered solution.integratable with offered solution.

PartPart--CC (Optional packages of Asset Mgmt. & Maintenance(Optional packages of Asset Mgmt. & Maintenance

Mgmt.)Mgmt.)


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(Facilities to be created by owner)(Facilities to be created by owner)

Basic infrastructure and facilities for Data Center :Basic infrastructure and facilities for Data Center :

All civil works of the Building, (data center/ Call centerAll civil works of the Building, (data center/ Call center

etc) approx. area 500 Sq.Mt for data center or as peretc) approx. area 500 Sq.Mt for data center or as per

requirement of bidderrequirement of bidder

Precision Air Conditioning & ventilation system, FirePrecision Air Conditioning & ventilation system, Fire

fighting, access control system, Internal and Externalfighting, access control system, Internal and External

electrification of data center building as per bidderselectrification of data center building as per bidders

requirementrequirement

Disaster recovery and Business continuity planDisaster recovery and Business continuity plan

Supply of meters and development of web portalSupply of meters and development of web portal


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Software ArchitectureSoftware Architecture

All the applications shall be web based and shall beAll the applications shall be web based and shall beaccessible through connectionless web browser.accessible through connectionless web browser.

The application shall be capable of running in aThe application shall be capable of running in ahybrid network connectivity environment includinghybrid network connectivity environment includingMPLS/VPN based secured WAN tunnel.MPLS/VPN based secured WAN tunnel.

It shall support interoperability, Multiple OperatingIt shall support interoperability, Multiple Operatingsystems and Multiple databases.systems and Multiple databases.

Application architectures shall be highly granularApplication architectures shall be highly granularand loosely coupled.and loosely coupled.

Shall have unified access framework for people,Shall have unified access framework for people,process and information through integration of theprocess and information through integration of thebackend applications with single signbackend applications with single sign--on feature,on feature,role based, request based and hybrid user typerole based, request based and hybrid user typeaccess.access.


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Interfaces between separate systemsInterfaces between separate systems(internal & external) shall be message based.(internal & external) shall be message based.

Integration technologies must be industryIntegration technologies must be industryproven standards, scalable and shall provideproven standards, scalable and shall providefor extensive functionality.for extensive functionality.

Web based Message oriented middlewareWeb based Message oriented middlewareand Object Request Broker middlewareand Object Request Broker middlewaretechnologies shall be the preferred fortechnologies shall be the preferred forintegration of desperate applications andintegration of desperate applications and

databases within ndatabases within n--tier architectures.tier architectures. It shall be possible to set various options andIt shall be possible to set various options and

logics of the system from a central location tologics of the system from a central location toease the system administration work.ease the system administration work.


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GIS based Customer and AssetGIS based Customer and Asset

indexing and mappingindexing and mapping

Implementation of enterprise GIS basedImplementation of enterprise GIS basedapplication integrated with other business processapplication integrated with other business processapplication such as energy audit, billing, Networkapplication such as energy audit, billing, Network

analysis, Customer care center, SCADA/ DMSanalysis, Customer care center, SCADA/ DMSetc.etc.

Creation of indexed customer and asset dataCreation of indexed customer and asset database and mapping on GIS platform.base and mapping on GIS platform.

Satellite imagery shall be used as base map andSatellite imagery shall be used as base map andphysical survey map using DGPS/ Total Stationphysical survey map using DGPS/ Total Stationshall be geo referenced and digitized to createshall be geo referenced and digitized to createaccurate representation of utilities assets andaccurate representation of utilities assets andcustomers.customers.


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Application Packages for BusinessApplication Packages for Businessprocesses of utilityprocesses of utility

TheThe applicationapplication packagespackages designeddesigned forfor definingdefining thethe variousvarious

businessbusiness processesprocesses ofof thethe utilityutility havehave beenbeen categorizedcategorized

inin threethree partsparts inin SRS,SRS, SectionSection:: GG--22 --

AA:: ModulesModules essentiallyessentially requiredrequired byby mostmost of of thethe Utilities,Utilities,sincesince theythey dodo notnot possesspossess thesethese ITIT enabledenabled systems,systems, likelike

GISGIS basedbased ConsumerConsumer indexing,indexing, AssetAsset mappingmapping andand NetworkNetworkAnalysis,Analysis, MeterMeter DataData Acquisition,Acquisition, EnergyEnergy Audit,Audit, CustomerCustomercarecare center,center, NewNew connection,connection, DismantlingDismantling && disconnection,disconnection,MISMIS

BB:: (M,B,C)(M,B,C) -- IfIf M,B,CM,B,C andand otherother standalonestandalone softwaresoftware

solutionssolutions areare inin place,place, thethe bidderbidder hashas toto integrateintegrate thethe samesamewithwith thethe offeredoffered solutionsolution includingincluding designdesign andand supplysupply ofofnecessarynecessary middlewaremiddleware.. However,However, hehe shallshall supplysupply necessarynecessarysoftwaresoftware solutionsolution forfor M,B,CM,B,C also,also, ifif thethe utilityutility soso desiresdesires..

CC:: OptionalOptional packagespackages ofof AssetAsset andand MaintenanceMaintenance MgmtMgmt..


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Documents

NTPC Implementation of APDRP-II