Quy Trinh Ban Hang 2011

8/2/2019 Quy Trinh Ban Hang 2011

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BANG NGUYEN

QUY TRNH BN HNGNM 2011

Jan 25 , 2011


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QUY TRNH BN HNGBANG NGUYEN

1. Mc tiu & Phm vi p dng.

2. Vai tr & Nhim v.

3. Biu bn hng.

4. Din gii.


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a. Mc tiu:Nhm m bo vic ch ng kim sot cc hot ng bn hng trong kinh doanh. Quy trnhbn hng s phc v cc hot ng kinh doanh & p dng cho b phn kinh doanh ca cng ty.

b. Phm vi p dng:

Hot ng bn hng p dng cho b phn kinh doanh, d n & k ton ca Cng ty BngNguyn.

1. Mc tiu & Phm vi p dng:


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[1] Gim c cng ty:Chu trch nhim hon ton v hp ng kinh t k kt vi khch hng, nh cung cp hoc thu ph cngnh ph duyt thu chi & cc th tc lin quan n n hng.Quyt nh & kim sot cc s liu ti chnh lin quan n hp ng kinh t ca khch hng, nh cungcp hoc thu ph.Ch nh cc phng ban cng ty.[2] B phn Ti chnh - K ton:Chu trch nhim bo co v lch trnh v cc s liu v thu chi ca n hng cho Gim c cng ty & htr b phn kinh doanh.

Theo di thu chi ca khch hng, nh cung cp hoc thu ph.Xut & nhp ha n ti chnh bo co thu hng thng, hng qu hp l.Tham mu v i chiu cc s liu ti chnh lin quan n thu chi ca Bng Nguyn.[3] B phn kinh doanh:Chu trch nhim bo co cho Gim c cng ty.Xc lp thng tin ca khch hng v yu cu bo gi.Gi thng tin cho b phn d n lm bo gi. Lu cc iu kin quan trng i vi bo gi nh: iukhon thanh ton, chit khu/ gim gi, thi gian giao hngm phn vi khch hng v bo gi & cc hng mc cng vic.Lp hp ng kinh t sau khi khch hng ng xc nhn bo gi.Ln k hoch cung cp vt t hoc lp t tham mu t b phn d n.Ln k hoch thanh ton cho khch hng,nh cung cp hoc thu ph tham mu t b phn TC-KTLp thanh l hp ng.

Gii quyt khiu ni t khch hng.

2. Vai tr & nhim v:


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[4] B phn d n:Chu trch nhim bo co cho Gim c cng ty & h tr b phn kinh doanh.Nhn thng tin t b phn kinh doanh tin hnh lp bng khi lng bo gi.

H tr gii php k thut, thit k, bn v cn thit cho 1 bo gi.Sau khi c hp ng tin hnh kho st thc t ti cng trng trc khi lp n t hng, bn v giacng & bn v thi cng.Ln k hoch sn xut & thi cng m bo tin theo hp ng.n c sn xut t nh cung cp cho n hng ng tin .Lp k hoch giao nhn vt t ti nh my hoc cng trnh.Theo di kim tra vic lp t ca thu ph ng cht lng, ng tin & hiu qu ti cng trng.Xc nhn thng tin v sn xut, lp t thanh ton cho nh cung cp hoc thu ph.Ch ng ln k hoch v kim tra an ton ti cng trnh thng xuyn.Lp cc h s nghim thu hon thnh cng vic cho tng hp ng.[5] Khch hng:

Chu trch nhim phn cng vic m t 1 cng trnh, thanh ton gi tr vt t & lp t ng tin , camkt theo hp ng.Ph duyt bng bo gi, Hp ng kinh t, bng Khi lng t hng, bn v, cc th tc nghim thu vvt t & lp t.Chp nhn cc th ngh thanh ton, ho n VAT ca Bng Nguyn.Tng gim pht sinh, thay i thit k, chng loi vt t cung cp theo yu cu cng trnh.[6] Nh cung cp hoc thu ph:Chu trch nhim phn cng vic c Bng Nguyn giao cho phn cung cp vt tng cht lng,

mu m, ng gi sn phm hoc lp t ng tin .Cung cp cc h s lin quan n xut x vt t, bo hnh sn phm, ho n VAT, mu sn phm

2. Vai tr & nhim v:


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3. Biu bn hng thc hin:

- Bng bo gi khi lng(BH_01_BG 001/ngy/Rev/CT )

-Bn v bo gi(BH_02_BV 001/ngy/ Rev / CT)

Thi gian giao hng.Tin thanh toniu khon thanh ton.Thi gian hon thnh.

No

No

Duyt bo gi

- Phiu yu cu bo giNhn yu cu

- Bng bo gi khi lng(BH_01_BG 001/ngy/Rev/CT)

- Bn v bo gi(BH_02_BG 001/ngy/Rev/CT)

- Thng tin khch hng(BH_03_TTKH 001)

- Hp ng (BH_04_HMB 001)

Yu cu bo gi / t hng.

Duyt hp ng

Yes

Lp hp ng

YesBo gi

Yes


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Yu cu thanh ton t 1

Lp bng t hng yu cu

Tm ng cho nh cung cp hocthu ph

Yu cu thanh ton t 2

Duyt t hng

- UNC t khch hng

- Bng KLH & bn v(BH_05_H 001-ngy/ Rev/ CT)- Bng chn nh cung cp(BH_06_NCC 001-ngy/Rev/CT)- Nh cc hoc thu ph lp

hp ng.

No

Bin bn nghim thu vt t(BH_07_NTVT 001ngy/Rev/CT)

- UNC t khch hng- Th ngh thanh ton

No

- UNC t Bng Nguyn

Kim tra sn phm ti nh mysn xut

Nghim thu vt t

Yes

- La chn t nht 3nh cung cp.- Nng lc thu phhoc nh cung cp.


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Kt thc quy trnh

Thanh ton cho nh cung cphoc thu ph

Vn chuyn vt t ti cng trnh

Giao cc chng t

- UNC t Bng Nguyn

- Bin bn giao nhn vt t.(BH_08_GNVT 001-ngy/Rev/CT)

- Ha n ti chnh- Giy chng nhn xut xng- Thanh l hp ng(BH_10_TLH 001-ngy/CT)- Giy bo hnh

Thi cng lp dng- Quy trnh thi cng lp dng caphng d n

Yu cu thanh ton lp t- UNC t khch hng

- Th ngh thanh ton

Giy gii thiu.Tn ti xS in thoi

Kim tra v nghim thu vi gim stbn khch hng

(Bin bn nghim thu hon thnh(BH_09_NTHT 001-ngy/Rev/CT))

Kim tra v nghim thu vi thu ph(- Bin bn nghim thu hon thnh(BH_09_NTHT 001-ngy/Rev/CT))

Nghim thu


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TT Ph trch Quy trnh thc hin Chng t lin quan

1 Khch hng Khi c nhu bo gi/ t hng, khch hng s mail hoc fax phiu yu cu bo gi/thng.

-Phiu yu cu bo gi /t hng

- Mail t khch hng

2BP kinh doanh

BP d nNhn yu cu bo gi/t hng , BP kinh doanh xc lp thng tin ca khch hng vgi thng tin cho BP d n lm bo gi.

Khi nhn c thng tin t BP kinh doanh, BP d n tin hnh lm bo gi lu cciu kin quan trng i vi bo gi nh: iu khon thanh ton,chit khu/

gim gi, thi gian giao hng v gi li BP kinh doanh khng qu 02 ngy,ngoitr cc trng hp d thu

-Thng tin khch hng(BH_03_TTKH 001)

- Phiu yu cu bo gi /t hngt khch hng.

3 BP kinh doanh m phn bo gi vi khch hng v cc hng mc cng vic. Nu khch hng chachp nhn th BP d n s bo gi theo yu cu ca khch hng li ln na. Nu khch

hng khng thng nht v gi hoc tin cung cp hoc iu kin thanh ton s tmngng bo gi.

-Bng bo gi khi lng(BH_01_BG 001/ngy/Rev/CT )

- Bn v bo gi(BH_02_BV 001- ngy/ Rev / CT)

4 Khch hng

BP kinh doanh

Sau nhn c v ng vi bo gi, khch hng s k xc nhn v gi li cho BPkinh doanh tin hnh lp hp ng..

- Bng bo gi khi lng ck xc nhn

(BH_01_BG 001/ngy/Rev/CT )

- Bn v bo gi c k xcnhn(BH_02_BV 001- ngy/ Rev /CT)

5 BP kinh doanh Khi bo gi c k xc nhn th tin hnh lp hp ng, hp ng c lp thnh04 bn bao gm cc iu kin quan trng i vi hp ng: thi gian giao hng, tin thanh ton, iu khon thanh ton, thi gian hon thnh.

Hp ng c lp s gi qua khch hng xem xt v phn hi cc iu khon tronghp ng.

- Bng bo gi khi lng

(BH_01_BG 001/ngy/Rev/CT )

- Bn v bo gi(BH_02_BV 001- ngy/ Rev / CT)

- Thng tin khch hng

(BH_03_TTKH001)

6 Khch hng

Gim c

BP kinh danh

Sau khi hp ng c Gim c k v ng mc th BP kinh doanh s gi hp ngcho bn khch hng k duyt.

Hp ng c hai bn k duyt th mi bn s gi 02 bn u c gi tr php lnh nhau.

-Hp ng kinh t hoc hp ngmua bn, hp ng nhn thu.

(BH_04_HKT 001) hoc(BH_04_HMB 001)


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QUY TRNH BN HNGBANG NGUYENTT Ph trch Quy trnh thc hin Chng t lin quan

7 Gim c

BP kinh doanh

BP TC-KT

BP kinh doanh s lp th yu cu thanh ton t 1 c xt duyt ca BGgi cho bn khch hng

Trong vng 03 ngy khch hng s chuyn tin theo nh hp ng k.

Ngoi tr trng hp k nhng khng c s thng bo chuyn tin

no t khch hng th BP kinh doanh tin hnh lm Bin bn hy hpng ca n hng .

-Th ngh thanh ton t 1

-y nhim chi t Khch hng

- Bin bn hy hp ng.

8 BP kinh doanh

BP d nNhn c thng bo khch hng chuyn tin t 1 t BP k ton, BPkinh doanh bn giao cng vic cho BP d n v BP d n tin hnh thng nh cung cp sau khi la chn nh cung cp vi cc iu kin: lachn t nht 3 nh cung cp, nng lc ca nh cung cp hoc thu ph.

-Bng KLH & bn v(BH_05_H 001-ngy/ Rev/ CT)-Bng chn nh cung cp(BH_06_NCC 001-ngy/Rev/CT)- Nh cc hoc thu ph lp hpng

9 Gim c BP d n

Yu cu nh cung cp lp hp ng nu n hng trn 20 triu hoc lpBng KLH cho n hng di 20 triu s c BG & BP d n xcnhn n hng trong vng 03 ngy.

Trong trng hp Bng KLH khng c BG xt duyt th BP d ntin hnh lp li bng KL khc vi mc gi hp l.

Sau khi k hp ng vi thu ph th mi bn s gi hai bn u c gi trphp l nh nhau.

- Bng KLH & bn v(BH_05_H 001-ngy/Rev/ CT)

-Bng chn nh cung cp(BH_06_NCC 001-ngy/Rev/CT)

-Nh cc hoc thu ph lp hpng

10 Gim c

B phn TC-KT

BP d n

BP TC- K ton s tin hnh lp y nhim tm ng c BG xtduyt cho nh cung cp hoc thu ph sau khi k hp ng hoc BngKL n hng.

y nhim chi t Bng Nguyn.

11 BP d n Tin hnh kim tra vt t ti nh my trc khi nghim thu vt t vi vikhch hng trong vng 01 ngy. Nu nh vt t khng ng tiu chuntheo n hng k th BP d n s tin hnh lm vic li vi nh my

Bin bn nghim thu vt t.(BH_07_NTVT 001-ngy/Rev/CT)

12 Khch hng

BP d nCng vi khch hng tin hnh nghim thu vt t ti nh my trong vng01 ngy.

Bin bn nghim thu vt t cxc nhn gia hai

bn.(BH_07_NTVT 001-ngy/Rev/CT)


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-Th ngh thanhton t 2

- y nhim chi tKhch hng

BP kinh doanh s lp th yu cu thanh ton t 2 c xt duyt ca BG gicho bn khch hng.Trong vng 03 ngy khch hng s chuyn tin theo nhhp ng k.

Gim c

BP kinh doanh

B phn TC-KT

13

Chng t lin quanQuy trnh thc hinPh trchTT

14 Gim c

BP d n

B phn TC-KT

BP TC- K ton s tin hnh lp y nhim thanh ton gi tr cn li cho nhcung cp hoc thu ph c BG xt duyt sau khi nhn c chuyn khont 2 t khch hng v trc khi giao hng 02 ngy.

- y nhim chi tBng Nguyn

15 Khch hng

BP d nTrc khi giao vt t mt ngy, BP d n phi thng bo cho khch hng ngynhn vt t.Lm th tc chuyn xung nh my trc khi ly vt t.

BP d n s nhn hng ti nh my, sau tin hnh giao vt t cho khch

hng ti cng trnh trong vng 01 ngy.Sau khi giao vt t BP d n em cc chng t lin quan gi cho BP TC - kton.(Nu khng c lp dng th lm theo bc 19).

Trong trng hp nu nh thng bo ngy giao vt t nhng khch hngcha tin hng nhn vt t ( qu tin giao vt t) th khch hng s chutrch nhim nu gi vt t c s thay i.

- Bin bn giao nhnvt t(BH_08_GNVT 001-

ngy/ Rev/CT)

16 Khch hng

BP d nSau khi hng c giao ti cng trnh, b phn d n tin hnh k hochlp dng thi cng v kim tra vic lp t ca thu ph.

Thng xuyn ln k hoch kim tra an ton ti cng trng.

Quy trnh thi cng

lp dng ca phng

d n.

17 Khch hng

BP d nBP d n tin hnh kim tra cng vic honh thnh ti cng trng vi nhthu ph trc khi nghim thu vi khch hng.

Sau hon tt nghim thu nghim vi thu ph th BP d n ln k hochnghim thu thc t ti cng trng vi khch hng trong vng 01 ngy.

- Bin bn nghimthu hon thnh

(BH_09_NTHT 001-ngy/ Rev/CT)

18 Khch hng

Gim c

BP kinh doanh B phn TC-KT

BP kinh doanh s lp th yu cu thanh ton phn lp t c BG xt duytgi cho bn khch hng.

Trong vng 03 ngy khch hng s chuyn tin theo nh hp ng k.

- Th ngh thanhton phn lp t.

- y nhim chi tKhch hng


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- Bin bn thanh lhp ng.(BH_10_TLH 001-ngy/CT)- Giy chng nhnxut xng.- Ha n ti chnh.- Giy bo hnh.

BP kinh doanh lp thanh l hp ng c ch k ca Gim c sau khi kt thcqu trnh giao hng.

Lin h vi nh cung cp lp giy chng nhn xut xng ca n hng.BP TC K ton lp ha n ti chnh gi cho khch hng.

Gim c

BP kinh doanh

B phn TC-KT

19

Chng t lin quanQuy trnh thc hinPh trchTT


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Thank you very much

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Quy Trinh Ban Hang 2011