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Reflections on Technical Innovation, Leadership, and Culture
Richard N. Katz EDUCAUSE
When Light Waves and Intelligent Things Run Into Mountains of Jell-o
An Outline
A simple propositionHigher education’s journeyIT’s journeyWhen world’s collideWhat must we do?Leading in the academy in the 21st
century
“Technology is embedded in, and used by, institutions that have a history… Technology will cut its own channels, leading to the creation of institutions where the weight of history does not condition and constrain IT’s use.”
A Modest Proposal
Martin TrowDaedelus, Fall 1997
IT’s Journey
1938 1946
StoredPrograms
(Von Neumann)
Automatic Computing
Engine(Turing)
1978 19821969
ARPANET
1974 1991 2000
What’s Ahead?: IT Revolutions
Mainframe Computing
1970 1980 1990 2000 2010 2020 2030
Personal Computing
Physical Connectivity
Logical Connectivity
Embedded Connectivity
Copyright © 2003
Morill Act
GI Bill
Open U
Higher Education’s Journey
Com Colleges
350 BC 700 AD 1100 1450 1636 1810 1862
1960 2000 1945
Economic and Educational Epochs
MarketPedagogyTechnology
AgrarianStorehouse of
Knowledge
IndustrialCity of
Intellect
Knowledge
E-University
• Tablets• Paper• Scriptorum
• Classrooms• Lecture Halls• Social Spaces
• Portals• Networks• New Media
• Mastership/Apprenticeship• Experiential
• Scale Seeking• Degree Focus• Sage-on-Stage
• Local• Elites
• Provincial• National• “Foreign”
• Personalized• Just-in-Time• Modular
• Intellectual Elites • Niches• Mass Market
Overlapping Eras
Library of Bibliotheque Cathedral Holodeck or
Alexandria du Roi of Learning Starfleet Academy?
250 BC - 412 AD 1785 1937 20XX
IT Innovations Must Fit Strategically!
Has clear objectives with agreed upon costs and benefits
Derives from university strategic priorities
Provides greater access to students (time and place)
Enhances student learning
Supports student recruitment
Markets the university Builds community
Scales or leverages the faculty
Simplifies the faculty’s job Allows faster and better
decision making Fosters customization Serves as front door to
the university Enhances research
capacity Has transformational
potential Reduces demand for
additional staff
Source: Milt Glick, EDUCAUSE Review
So What Must We Do?
Key Directions – Connected!
Optical Networks Broadband
Wireless Wireless Security Mobile Wireless
UCSD Cybershuttle
Key Directions – Embedded Intelligence
PDAs Integrated
Communications and Convergence
Embedded Intelligence
Nanodevices
Key Directions - Always On Services
24/7 services Service Level
Agreements Shared Services Business
Process Outsourcing
Follow the Sun Support
Key Directions - Real Time and Transparent Information
Data Warehouses and Marts
Web Services Content Management Workflow Digital Dashboards Decision Simulation
and Modeling
Key Directions – Community
Online Communities Bricks & Clicks Hybrid Instructional
Models Social Networks ePortfolio
Personalization
Portals Self Service Semantic Web Micropayments Digital Rights
Management
Secure
Firewalls Encryption Awareness Policy Intrusion Detection Identity Management Storage Area
Networks
And How Are We Doing?
IT Networking ALeadership B+ERP Implementation B+IT Security B-IT Funding B-Student Use of IT B+Faculty Use of IT B-Business Intelligence C+ERP Benefits Realization CIT Culture of Innovation CBusiness Process Innovation C
So What Must We Really Focus On?
Leadership for a New Century
“A leader is a dealer in hope.” Napoleon Bonaparte
“Leaders are the ones who keep faith with the past, keep step with the present, and keep the promise to posterity.” Harold J. Seymour
“A good leader can’t get too far ahead of his followers.” Franklin D. Roosevelt
“Leadership and learning are indispensable to each other.” John F. Kennedy
And Learn to Like Jell-O!
“The university is not engaged in making ideas safe for students. It is engaged in making studentssafe for ideas.”
Clark Kerr
