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What's New SAP Workforce Performance Builder Document Version: 1.1 – 2016-04-15 CUSTOMER SAP Workforce Performance Builder 9.5

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Page 1: SAP Workforce Performance Builder 9 - SAP Help … · 3.5.1 SAP GUI Scripting ... to SAP Workforce Performance Builder 9.5 or a Service ... of a workarea depends on the SAP Workforce

What's New

SAP Workforce Performance Builder Document Version: 1.1 – 2016-04-15

CUSTOMER

SAP Workforce Performance Builder 9.5

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SAP Workforce Performance Builder 9.5

Document History

Customers

© 2016 SAP SE. All rights reserved. 2

Document History

Version Date Change

1.0 2015-01-19 Initial Creation

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SAP Workforce Performance Builder 9.5

Table of Contents

Customers

© 2016 SAP SE. All rights reserved. 3

Table of Contents

1 About this Document .................................................................................................................... 6 1.1 Further Information ............................................................................................................................... 6

2 Upgrade und Migration Information ........................................................................................... 7 2.1 Migrating a Workarea ............................................................................................................................ 7

2.1.1 Local Workarea - Desktop Edition ....................................................................................... 8 2.1.2 Manager Workarea - Enterprise Edition .............................................................................. 9 2.1.3 Migration Dialog Box ............................................................................................................ 11 2.1.4 Migration of Imported Resources (Conversion) ............................................................... 12

2.2 Upgrading the Producer / Instant Producer ..................................................................................... 14 2.3 Upgrading the Manager ....................................................................................................................... 14

2.3.1 Preparation .......................................................................................................................... 14 2.3.2 Upgrade ................................................................................................................................ 14

3 What’s New in 9.5 ........................................................................................................................ 16 3.1 System compatibility ........................................................................................................................... 16

3.1.1 Microsoft® Windows 10 Support ........................................................................................ 16 3.1.2 Microsoft® Edge Support .................................................................................................... 16 3.1.3 Microsoft® Office 2016 Support ......................................................................................... 16

3.2 General Changes .................................................................................................................................. 17 3.2.1 Bulgarian User Interface ..................................................................................................... 17 3.2.2 Instant Producer Tutorial ................................................................................................... 17 3.2.3 Prevent Display of Potentially Unsafe Files in a Workarea .............................................. 17

3.3 Organizing Contents ............................................................................................................................ 18 3.3.1 Recombination View ........................................................................................................... 18 3.3.2 Multi-Selection in Project Explorer .................................................................................... 18 3.3.3 Enhanced Search in Project Explorer ................................................................................ 18 3.3.4 Reference Count for External Objects ............................................................................... 19 3.3.5 Duplication of Resources .................................................................................................... 19 3.3.6 Deletion of Unsorted Objects ............................................................................................. 19 3.3.7 Export Workarea Structure ................................................................................................ 19 3.3.8 Workarea Handling ............................................................................................................. 20

3.4 Collaborative Content Production ..................................................................................................... 20 3.4.1 New Manager User Interface ............................................................................................. 20 3.4.2 Synchronization Mode: Must Have ................................................................................... 20 3.4.3 Author Notification for Expired Passwords ..................................................................... 20 3.4.4 Delete on Server Option ...................................................................................................... 21 3.4.5 Bulk Change of “Recommended Synchronization Mode” ............................................... 21 3.4.6 Upload Active Content Permission .................................................................................... 21

3.5 Simulation Recording .......................................................................................................................... 22 3.5.1 SAP GUI Scripting Validation ............................................................................................. 22 3.5.2 Centrally determined Recording Size ................................................................................ 22 3.5.3 Fit Application Window to Region ...................................................................................... 22 3.5.1 New and Updated Application Profiles .............................................................................. 23

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SAP Workforce Performance Builder 9.5

Table of Contents

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3.5.2 Quick Recording Improvements ........................................................................................ 23 3.5.3 RTL Recognition in SAP GUI Systems ............................................................................... 23 3.5.4 Microsoft Office Page Recognition .................................................................................... 24 3.5.5 General Audio Format ......................................................................................................... 24

3.6 Simulation Editing ................................................................................................................................ 24 3.6.1 Web-Based Lesson Editor .................................................................................................. 24 3.6.2 Text Editor Table Editing .................................................................................................... 25 3.6.3 Display Company Logo ....................................................................................................... 25 3.6.4 Text Input Macro Confirmation on Leaving ...................................................................... 25 3.6.5 Translatable Keywords ....................................................................................................... 25

3.7 Rapid Learning ..................................................................................................................................... 26 3.7.1 Quiz Templates .................................................................................................................... 26 3.7.2 Questions in Book Pages .................................................................................................... 26 3.7.3 Web-Based Quiz Creation and Editing .............................................................................. 26 3.7.4 Customizable Comic Avatars ............................................................................................. 27 3.7.5 Optimized Handling of Book Page Elements .................................................................... 27 3.7.6 Quiz Evaluation Page Layout .............................................................................................. 27 3.7.7 Quiz Evaluation "Send Complete" On Closing Browser ................................................... 27 3.7.8 Text to Speech Text Placeholder ....................................................................................... 28 3.7.9 Use Books and Groups as Templates ................................................................................ 28 3.7.10 Show/Hide Animations ....................................................................................................... 28 3.7.11 New Action Type: On Page Sound Finish .......................................................................... 28 3.7.12 Page Sound Audio Format Conversion ............................................................................. 29 3.7.13 Grouping via Context Menu ................................................................................................ 29 3.7.14 New Action Types for Link Controls .................................................................................. 29

3.8 Documentation .................................................................................................................................... 29 3.8.1 PowerPoint Templates ....................................................................................................... 29 3.8.2 PowerPoints with Cover Pages ......................................................................................... 30 3.8.3 Glossary in Documentation ............................................................................................... 30 3.8.4 Fragments for Compound Document .............................................................................. 30 3.8.5 Text Styles in Documentation Settings ............................................................................ 30 3.8.6 Book Pages in Single Documents ...................................................................................... 31 3.8.7 Screen Images Tooltips ...................................................................................................... 31 3.8.8 Cross-Project Links in Compound Document .................................................................. 31 3.8.9 Arrow Macro Color .............................................................................................................. 31 3.8.10 Generate Compound Document via Toolbar .................................................................... 32

3.9 Desktop Assistant ................................................................................................................................ 32 3.9.1 Naming ................................................................................................................................. 32 3.9.2 New Desktop Assistant Look and Feel .............................................................................. 32 3.9.3 Sticky Notes ......................................................................................................................... 33 3.9.4 Creation of Navigation Projects ......................................................................................... 33 3.9.5 Auto-Generate on Content Publishing .............................................................................. 33 3.9.6 Force Next Step Button in Guided Tours .......................................................................... 33 3.9.7 Force Display of Context Help ............................................................................................ 34 3.9.8 Focus Layer .......................................................................................................................... 34 3.9.9 Context Help Display Variants ........................................................................................... 34 3.9.10 Record Context for Other Objects ..................................................................................... 34 3.9.11 Guided Tour Handling ......................................................................................................... 35 3.9.12 Convert Simulations into Guided Tours ............................................................................ 35 3.9.13 Hide Context Help during Guided Tour Playback ............................................................. 35

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SAP Workforce Performance Builder 9.5

Table of Contents

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© 2016 SAP SE. All rights reserved. 5

3.9.14 Replace Regular Expressions ............................................................................................. 35 3.9.15 Request Content per URL ................................................................................................... 36 3.9.16 Caching ................................................................................................................................ 36 3.9.17 Multifile Support .................................................................................................................. 36 3.9.18 Form Mode Style ................................................................................................................. 36 3.9.19 Mini Icons ............................................................................................................................. 37 3.9.20 Form Mode in Context Help ................................................................................................ 37 3.9.21 Cross Browser Support for URLs ...................................................................................... 37

3.10 Content Publishing .............................................................................................................................. 37 3.10.1 Publishing via Command Line ............................................................................................ 37 3.10.2 Publish to SuccessFactors Learning ................................................................................. 38 3.10.3 SCORM Publishing .............................................................................................................. 38 3.10.4 Clean Up Target Folder ....................................................................................................... 38

3.11 Content Playback ................................................................................................................................. 39 3.11.1 Presentation Modes ............................................................................................................ 39 3.11.2 New Hotspot Highlight Effect ............................................................................................. 39 3.11.3 Visibility of Buttons in Player Bar ....................................................................................... 39 3.11.4 Library improvements ....................................................................................................... 40

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SAP Workforce Performance Builder 9.5

About this Document

Customers

© 2016 SAP SE. All rights reserved. 6

1 About this Document

This document gives an overview of the changes and new features in the latest version of SAP Workforce

Performance Builder 9.5 compared to SAP Workforce Performance Builder 9.4.

Changes are organized into the following areas:

o New functions: Describes a new function that is not based on existing functions.

o Enhancement: Describes enhancements added to an existing function.

o Optimization: Describes improvements to an existing function.

Note

Details about supported applications, including version number, are in the online help or manual.

1.1 Further Information

For further information, refer to the following documents:

Document Link

Producer Installation Guide SAP Help Portal

Producer Manual SAP Help Portal

Producer Security Guide SAP Service Marketplace

Instant Producer Installation Guide SAP Help Portal

Instant Producer Manual SAP Help Portal

Manager Installation Guide SAP Service Marketplace

Manager Operations Guide SAP Service Marketplace

Manager Manual SAP Help Portal

Manager Security Guide SAP Service Marketplace

Navigator Installation Guide SAP Help Portal

SLC Player Installation Guide SAP Help Portal

System Requirements SAP Help Portal

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SAP Workforce Performance Builder 9.5

Upgrade und Migration Information

Customers

© 2016 SAP SE. All rights reserved. 7

2 Upgrade und Migration Information

Upgrading the components to SAP Workforce Performance Builder 9.5 or a Service Pack might need some

preparation to avoid complications and a negative impact on productivity.

See the tips and notes for each component.

The upgrade of a component and migration of a workarea depends on the SAP Workforce Performance Builder

Edition and includes the following steps:

Desktop Edition - local workareas

1. Back up the workarea

2. Prepare the migration

3. Install the new Producer version

4. Migrate the workarea

Enterprise Edition - Manager and Producer workareas

1. Steps in old Producer and old Manager version

1. Back up the database and corresponding files

2. Back up the local workareas

3. Prepare the migration

4. Check out write permissions for the resources (master author)

Note

Remember to check out the write permissions before upgrading Producer and Manager.

2. Steps in new Producer and new Manager version

1. Install the new Producer version

2. Upgrade to the new Manager version

3. Create a new Manager password (only for migration from 9.1)

4. Migrate the Manager workarea (master author)

5. Migrate the local workareas (standard authors)

2.1 Migrating a Workarea

Migrating a workarea allows to update the workarea resources to a newer Producer version. The migration is

necessary, as a newer version of the Producer includes changes in the resources and the resource structure.

During the migration the resources will be changed to the new requirements, own resources will be converted.

The migration does not change the content of the workarea.

The migration of a workarea is required for:

o a new release

o a service pack

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Note

The migration is only possible for workareas from Producer version 9.1. Older workareas have to be

updated at first in a Producer 9.1 and afterwards they have to be migrated to the current Producer

version.

Note

After migration it is not possible to use the workarea in an older Producer version.

Migration of user-defined resources

A workarea can include user-defined resources for creating individual learning content. Typical user-defined

resources are bubble types, settings or templates.

During the migration, user-defined modifications and settings are kept and converted into the new resource

structure. Any adaptations are not deleted.

In a workarea with an up-to-date resource structure imported resources have to be migrated individually.

Migration of an Instant Producer workarea

The workarea migration of an Instant Producer for the Enterprise Edition is executed automatically after the

program is started for the first time.

The workarea migration of an Instant Producer for the Desktop Edition can be performed after the migration of

the resources in the Manager workarea (see chapter ‘Manager Workarea - Enterprise Edition’). The

synchronization is executed automatically after the program is started for the first time.

2.1.1 Local Workarea - Desktop Edition

The migration of a workarea for the Desktop Edition allows to update a local workarea of the Producer.

Preparation for the migration

Before migrating a workarea, ensure that the following requirements are met:

o Backup workareas

Before migrating a workarea, create an archive, which can revert to in the event of any problems. This can

be done with the Export Archive... function in the Workarea > Administration menu.

o Update workareas to version 9.1

Migration is only possible for workareas from Producer version 9.1. Older workareas must first be

updated to Producer 9.1 and then migrated to the current Producer version.

o Take a note of trainer Configurations (only for migration from 9.1)

The settings of the trainer Configuration (old trainer) are not converted. Before migrating the workarea,

take a note of the current configuration.

After migration, restore the configuration by changing the Playback Settings accordingly.

Migration of the workarea

The migration of a workarea can be executed as follows:

1. Install the new Producer version.

2. Open the Producer.

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Upgrade und Migration Information

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3. Open the workarea by clicking on Workarea > Select Workarea...

4. A dialog box opens automatically. Here the automatic migration can be started (Migrate Workarea button)

or the manually check of the migration settings before migrating (Show Details… button).

5. In most scenarios, it is recommended to keep the default migration settings and simply choose Migrate

Workarea.

Special customizations can be done by changing the recommended migration settings, click the Show

Details button and make the required changes in the Details dialog box. Next, start manual migration by

pressing Migrate Workarea in the Details dialog box.

For further information on the settings, see the chapter 'Migration Dialog Box'.

6. The migration is now executed.

7. Click OK in the progress dialog box once the migration is completed.

8. Once migration is completed, a folder with log files opens.

The folder contains archives with the changed and removed resources, as well as log information. The

folder is located in the workarea folder.

9. Click Restart in the dialog box. Restarting the Producer is necessary so that the new resources and

configurations can take effect.

Note

Do not import the outdated resources of the log folder into the workarea again.

2.1.2 Manager Workarea - Enterprise Edition

In order to update the workarea in an authoring environment with a Manager workarea and a number of local

workareas, the master author must perform the update in one local workarea and afterwards deploy it to the

other local workareas. This achieves a consistent use of the needed resources.

Preparation for the migration

Before migrating a Manager workarea, ensure that the following requirements are met:

Caution

These requirements must be met to avoid errors during the migration process and in the migrated

workarea.

Note

Refer to SAP Note 1863148 for information on how to clean up deleted files in a database.

o Backup Manager and Producer workareas

Before migrating a workarea, create an archive, which can be reverted to in the event of any problems.

This should be done for the Manager workarea on the Manager as well as for the local workareas of the

authors.

o Update workareas to version 9.1

The migration is only possible for workareas from Producer version 9.1. Older workareas must first be

updated to Producer 9.1 and then migrated to the current Producer version.

o The migration of a Manager workarea is only possible from Manager version 9.2. Note the following:

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o Upgrade Manager

Upgrade the Manager 9.1 to the version 9.2 or 9.x. The Manager can handle the new resources and

resource structure.

o Create new passwords

With the Manager 9.2 the password encryption is optimized and old passwords are expired.

Create a new password for logging onto Manager. This is necessary for all master and standard

authors.

The creation of a new password is only necessary for non LDAP-based users.

Further information about upgrading Manager is available in the Operations Guide.

o Save write permissions centrally

Save all write permissions of the resources to the server. The write permissions are necessary for the

master author to migrate the resources. This can be done by selecting a resource and clicking Finish

editing.

o Take a note of the trainer configuration (only for migration from 9.1)

The settings of the trainer Configuration (old trainer) are not converted. Before migrating the workarea,

take a note of the configuration.

After migration, the configuration can be restored by changing the Playback Settings accordingly.

Migration steps for the master author

The migration can be executed by the master author as follows:

Steps in old Producer and Manager version

1. Open the workarea in the old Producer.

2. Open the workarea by clicking on Workarea > Select Workarea...

If the authentication dialog box appears, enter the user data with the new password.

3. Start editing resources to get all write permissions. Select the Resources tree and click on Manager

Workarea > Start editing all objects...

4. Close the Producer.

5. Click Shut down in the dialog box. Do not return the write permissions.

6. In Manager, delete all resources from the trash to prevent the objects from being restored.

Steps in new Producer and Manager version

1. Upgrade the Manger to the new version.

2. Install the new Producer version.

3. Open the Producer.

4. Open the workarea by clicking on Workarea > Select Workarea...

5. The authentication dialog box appears. Insert the user data with the new password.

Note

Log on with the user data as used for the checkout of the write permissions to avoid permission errors.

Switching Producer versions may cause the authentication dialog box to appear twice. Enter the user

data again.

6. A dialog box opens automatically. Here the automatic migration can be chosen (Migrate Workarea button)

or to manually check the migration settings before migrating (Show Details… button). If the write

permissions are missing or cannot be retrieved for the current user, choose Load from Manager in the

dialog box, in order to carry out the migration by downloading the resources directly from the manager.

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7. In most scenarios, it is recommended to keep the default migration settings and simply choose Migrate

Workarea or Load from Manager.

Special customizations can be performed by changing the recommended migration settings, click the

Show Details button and make the required changes in the Details dialog box. Next, start manual migration

by pressing Migrate Workarea in the Details dialog box.

For further information on the settings, see the chapter 'Migration Dialog Box'.

8. The migration is now executed. During migration, the write permissions of the resources to be deleted are

removed automatically.

9. Click OK in the progress dialog box once the migration is completed.

10. The synchronization of all resources with the Manager workarea is started automatically.

Click OK in the progress dialog box once the synchronization is completed.

11. Click Restart in the dialog box, in order for the changes to take effect.

Recommendation

The migrated resources have the synchronization status “Edit and own”. To finish editing, change the

status to “Edit and share”.

Note

Do not restore outdated resources from the trash of the Manager workarea in the local workarea.

Migration steps for the standard author

After the migration of the Manager workarea by the master author, the standard author can migrate the local

workarea as follows:

1. Install the new Producer version.

2. Open the Producer.

3. Open the workarea by clicking on Workarea > Select Workarea…

4. The authentication dialog box appears. Enter the user data with the new password.

5. After the workarea opens, the synchronization of the resources with the Manager workarea starts

automatically.

If the authors use an Instant Producer, the synchronization of the workarea is executed automatically after the

start of the program.

2.1.3 Migration Dialog Box

The migration dialog box opens automatically if the workarea contains outdated resources. The dialog box

contains different setting areas for structuring the resource groups. Each resource group has an individual

migration action.

Migration setting areas

The migration dialog box contains the following setting areas:

o Documentation Settings and Style

Contains the setting and style resources relevant for generating documentation.

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o Authoring and Playback Settings

Contains the setting resources relevant for creating and playing back content.

o Deprecated Resources

Contains outdated resources to be removed. The resources will be replaced by new resource types.

o Required Resources

Contains resources to be installed. The resources are necessary for content creation and playback.

o Recommended Resources

Contains resources that are recommended but not mandatory.

o Optional Resources

Contains resources that can be installed if required.

o Incompatible Old Resources

Contains outdated resources that have to be replaced with a newer resource type.

o Old Resources

Contains resources of the same type that have to be updated.

o Customized User Resources

Contains adapted resources that have to be updated.

The areas that are shown depend on the available resources.

Migration actions

The following migration actions can be executed for a resource:

o Convert

Updates the files and structures of an available resource (incompatible).

o Migrate

Updates the files of an available resource (compatible).

o Install

Integrates a new resource into the resource structure.

Can be used instead of converting a resource. Does not save the available settings.

o Remove

Deletes an outdated resource from the structure.

o Overwrite

Overrides the files of an available resource.

o Skip

Keeps the current resource status.

When selecting a resource, the version and included sub-resources in the help box at the bottom of the dialog box

will be shown.

2.1.4 Migration of Imported Resources (Conversion)

Besides migrating a complete workarea, also single outdated resources can be migrated after the import into an

up-to-date workarea. This can be done for your own styles or to use your own settings of an older version. The

resources will be inserted as additional resources into the structure and marked as converted. Existing resources

are not overwritten in the workarea.

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Migration of resources

For the migration of imported resources, proceed as follows:

1. Open the Producer with an up-to-date workarea.

2. When using a Manager workarea, start the editing of the resource group to get the write permission.

3. Import the resource archive by using the menu entry Workarea > Administration > Import Archive...

4. In the dialog box, select the archive and click Open.

5. In the import dialog box, select the resource and click OK.

6. After the resource is imported, the migration dialog box opens automatically.

Click OK to start the migration.

The migration will now be executed.

7. Once the migration has finished, a folder with log files opens.

The resources are stored in the resource structure and marked as converted.

8. If you use a Manager workarea, save the resources to the server.

Handling of migrated resources

The screenshot shows an example for converted resources after the import of Standard resource. The settings

and documentation templates are created in the resource structure of a current version. The resources are

marked as converted and number 2 (or higher) for the second object of a resource type.

The converted resources are additional resources and can be used as standard resources or can be deleted, if not

needed. In this case, the settings can be activated in the Configurations resource and the Documentation Style in

the Documentation Settings.

Note, that it is not possible to change the name of the resources. Only import the resources you need, in order to

have a clear structure.

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2.2 Upgrading the Producer / Instant Producer

Note

Check the upgrade and migration workflow for your edition of the SAP Workforce Performance Builder

before upgrading.

To upgrade your existing installation of the Producer or Instant Producer, make sure the program is not running.

You do not need to uninstall the program.

The upgrade of a Producer or an Instant Producer results in the following installation:

o Major Release - the program will be installed in parallel to an older version, for example, 9.2 and 9.3

o Service Pack - an installed major version will be overwritten by the service pack, for example, 9.2 with 9.2

SP1

Double-click the installer file (*.msi) and afterwards follow the steps in the Upgrade Assistant. If the Windows User

Account Control asks you to allow the application to make changes, click Yes. Once the installation is finished, you

can start the Producer or Instant Producer directly using the option Run Producer/Run Instant Producer.

2.3 Upgrading the Manager

Check the upgrade and migration workflow for the edition of the SAP Workforce Performance Builder before

upgrading. To install a Manager upgrade, you need to note a few parameters from your existing Manager

installation before starting the upgrade procedure.

Note

Refer to SAP Note 1863148 for information about how to clean up deleted files in a database.

2.3.1 Preparation

1. When upgrading from the previous version, note the respective settings to be set again during the new

installation.

2. Go to Administration > Server Installation and note the values shown under:

o Step 2: Database: The name of the connected database.

o Step 3: Base directory: The path specified for the base directory.

3. Rename the new installation file with the path name of the Manager instance to be upgraded (without

slash “/”).

2.3.2 Upgrade

Proceed as follows to replace the previous Manager instance with a new version.

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1. Launch the Tomcat server environment application manager by entering the following path in the

browser's address bar: http://<server>:8080/manager/html

2. Select the menu item Undeploy in the Commands column of the installation to be upgraded. Once the

page has reloaded, scroll to the page area Deploy and click Browse in the WAR file subarea to deploy.

3. Select the renamed installation file of the new Manager version and confirm by choosing Open. The path

to the file is displayed in the input field.

4. Click on the Deploy button. The installation file is imported into the application server.

5. Open the new instance by clicking its list entry. Enter the credentials of the initial user.

6. In the Installation Assistant of the Manager, select the database and set the base directory that you noted

from the previous installation.

7. Click Update Database (once it has appeared) to initialize the database update. You are asked to confirm

your planned changes. Start the update process by clicking Update Database.

8. After a successful update, the database entry displays the version number of the new Manager version.

Click Manager to access the Manager interface.

The updated version of the Manager is now available under the same path and with the same volume of

data as the previous installation.

Recommendation

Once the update is finished, do not forget to restart the Tomcat service. This ensures that all new and

updated functions are loaded correctly without interference from the previous version in the server

memory.

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What’s New in 9.5

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© 2016 SAP SE. All rights reserved. 16

3 What’s New in 9.5

3.1 System compatibility

3.1.1 Microsoft® Windows 10 Support

Program installation and recording is supported under Windows 10.

Type of change: Enhancement

Components: Producer, Instant Producer

3.1.2 Microsoft® Edge Support

Content playback is supported in Edge browser.

Type of change: Enhancement

Components: Producer, Instant Producer, Manager

3.1.3 Microsoft® Office 2016 Support

Microsoft® Office 2016 is supported for documentation creation.

Type of change: Enhancement

Components: Producer, Instant Producer

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3.2 General Changes

3.2.1 Bulgarian User Interface

Bulgarian is available as user interface language.

Type of change: Enhancement

Components: Instant Producer, Producer, Manager, Navigator

3.2.2 Instant Producer Tutorial

The Instant Producer tutorial provides first time users a general overview and explains the basic functionalities. It

can be accessed from within the start-up dialog.

Type of change: Enhancement

Components: Instant Producer

3.2.3 Prevent Display of Potentially Unsafe Files in a Workarea

The option to prevent the display of potentially unsafe files in a workarea is enabled by default and will disable the

display of custom-made HTM, HTML, JS (JavaScript) and XHTM(L) files. It can be found in Settings > Producer >

General > Forbid Active Content.

Type of change: Enhancement

Components: Instant Producer, Producer

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3.3 Organizing Contents

3.3.1 Recombination View

An additional tree view within the Project Explorer allows you to easily compare and recombine complex workarea

structures by dragging and dropping objects directly from one tree onto another. The second tree view can be

opened within the Project Explorer. The layout can be arranged horizontally and vertically.

Type of change: New Feature

Components: Producer

3.3.2 Multi-Selection in Project Explorer

The multi-selection within the Project Explorer allows you to easily move, delete, copy and paste multiple objects

within the same tree hierarchy level. In addition the drag and drop behavior has been optimized.

Type of change: Enhancement

Components: Producer

3.3.3 Enhanced Search in Project Explorer

The text search has been revised and enhanced, in order to improve the capabilities available for finding contents,

especially in complex workarea structures:

The search considers any parameter within the object properties (such as roles, tags, context, created by or

subtype). The parameters have to be selected within the search options.

Search hits are shown directly within the tree object caption. If the search hits are part of another parameter,

the name of the parameter is shown in brackets after the tree object caption.

Objects within the tree that do not match the search are grayed out. The quick search filter option filters the

tree view, so that only display search hits are displayed.

The Find Next option allows you to go directly to the next search hit within the tree.

Search terms can be deleted by pressing the cancel option within the search field.

Type of change: Enhancement

Components: Producer

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3.3.4 Reference Count for External Objects

The reference counter has been extended for external objects such as imported media objects and documents.

The counter displays all object references in a workarea within the Project Explorer, to make it easier to find and

manage references.

Type of change: Enhancement

Components: Producer

3.3.5 Duplication of Resources

Duplicating resources allows you to easily create customized resources based on existing resources (for example,

you can have different text styles for documentations or playback settings for publishing). A resource can be

duplicated by using the context menu entry Duplicate.

Type of change: Enhancement

Components: Producer

3.3.6 Deletion of Unsorted Objects

Unsorted objects can be deleted in one go via the context menu for the Unsorted node.

Type of change: Enhancement

Components: Producer

3.3.7 Export Workarea Structure

Exporting the workarea structure provides start links to contained objects.

Type of change: Enhancement

Components: Producer

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3.3.8 Workarea Handling

The previously chosen workarea is shown by default - in the Choose or create new Workarea dialog box - to make it

easier to switch between workareas. The path to the Manager workarea is also shown. In addition, a description

can be added for each workarea. This description gives a quick overview of the production purpose when selecting

a workarea within the Producer or Manager.

Type of change: Enhancement

Components: Producer, Manager

3.4 Collaborative Content Production

3.4.1 New Manager User Interface

The Manager 9.5 comes with a new graphical user interface to provide a modern user experience. The

modernized look and feel provides flattened design elements, fresh colors, updated icons, enlarged text and an

improved emphasis on important and selected elements. Customized Manager styles can be migrated

accordingly by using the Style Editor.

Type of change: Optimization

Components: Manager

3.4.2 Synchronization Mode: Must Have

The synchronization mode Must Have provides the possibility to push groups (including contained objects)

centrally to other content developers. All objects with the synchronization mode Must Have will be downloaded

automatically during synchronization without the need for manual checkout. In addition, a shortcut is created for

the group to enable fast access via the Insert link dialog box. This means media libraries (including templates) can

be easily shared to ensure all content developers can make use of the centrally provided content resources.

Type of change: Enhancement

Components: Producer, Manager

3.4.3 Author Notification for Expired Passwords

Once the password has expired, the Producer prompts the user to change the password.

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Type of change: Optimization

Components: Producer

3.4.4 Delete on Server Option

To avoid accidental content deletion on the server when deleting objects in Producer, the Delete on Server option

is disabled by default in Producer. Once the user has activated the flag locally, the last saved state (“enabled” or

“disabled”) is retained. In addition, the Delete on Server option is also available for unsorted objects.

Type of change: Optimization

Components: Producer

3.4.5 Bulk Change of “Recommended Synchronization Mode”

The recommended synchronization mode can now be changed in one run for multiple objects by using the menu

or context menu.

Type of change: Optimization

Components: Producer

3.4.6 Upload Active Content Permission

The new permission Upload Active Content has been introduced to allow secure handling of potentially dangerous content. The permission is enabled by default for the administrator and master author roles and allows .html, .htm

and .js files to be uploaded. If the server setting Filter Content Permissions if User has Admin Permissions is

activated, this permission has no effect on the administrator role.

Type of change: Optimization

Components: Manager

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3.5 Simulation Recording

3.5.1 SAP GUI Scripting Validation

When an author tries to record a SAP GUI based application without SAP GUI scripting enabled on the server, a

hint now appears to notify the author.

Type of change: Optimization

Components: Instant Producer, Producer

3.5.2 Centrally determined Recording Size

When the recording size has been set centrally, the author can still change the position of the recording area. In

addition, a hint appears to inform the author about the fixed setting.

Type of change: Optimization

Components: Instant Producer, Producer

3.5.3 Fit Application Window to Region

When Region is selected as the recording area, the application window can be easily adjusted to the region size by

using the option Fit Application Window.

Type of change: Optimization

Components: Instant Producer, Producer

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3.5.1 New and Updated Application Profiles

Recognition and re-recognition have been improved for the following applications:

SAP UI5

Success Factors

SAP Hybris

SAP NWBC 5.0 and 6.0

MS Office 2016

Note

Details on supported applications can be found in the Product Availability Matrix.

Type of change: Enhancement

Components: Instant Producer, Producer

3.5.2 Quick Recording Improvements

The Quick Recording has been enhanced and improved by the following possibilities:

Audio recording is supported if audio has been activated for the project.

Simulations recorded in Quick Recording mode can be localized or updated by using the interactive

ReRecording. The individual actions can be assigned by using the show control option.

When the quick recording is paused, a hint is shown to make it more obvious for the user and to enable easy

access to continue or stop the recording using this dialog box.

A new mouse cursor is shown once the quick recording has been started to make it obvious for the author

when the recording is in progress.

The recognition quality has been further improved.

The password field recognition for quick recording has been optimized.

Low Color Depth (16-bit and 24-bit) is supported

Type of change: Enhancement

Components: Instant Producer, Producer

3.5.3 RTL Recognition in SAP GUI Systems

The recognition quality for right-to-left languages in SAP GUI for Windows based systems has been optimized,

Type of change: Optimization

Components: Instant Producer, Producer

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3.5.4 Microsoft Office Page Recognition

The vertical tabs shown within the file menu in Microsoft Office (Outlook, PowerPoint, Word and Excel) are now

part of the page differentiation for newly recorded projects.

Type of change: Enhancement

Components: Instant Producer, Producer, Navigator

3.5.5 General Audio Format

A general audio format mechanism has been implemented to specify general audio formats which will be used

automatically throughout the whole workarea. The general audio formats can be specified via Settings > Authoring

Settings > Audio > Audio Formats. The values specified will automatically be taken into account for any audio

related operation.

Type of change: Enhancement

Components: Producer

3.6 Simulation Editing

3.6.1 Web-Based Lesson Editor

Simulations can be edited without a client installation directly via the web interface within the Manager. Once the

write permission for a project has been retrieved, the edit option is shown. This option opens the lesson editor in a

separate browser tab. Compared to the Producer the web-based lesson interface has been further enhanced by:

Optimized layout and graphical appearance

Combined step, screen and action element

Retractable thumbnail view and property sheet

Type of change: New Feature

Components: Manager

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3.6.2 Text Editor Table Editing

If you have inserted a table, the Edit Table option allows you to easily add or delete columns and rows, or to delete

the whole table.

Type of change: Enhancement

Components: Producer

3.6.3 Display Company Logo

The logo shown within the trainer bar, book reader and library can be individually disabled in the central settings

under Playback Settings -> library -> Show Logo.

Type of change: Enhancement

Components: Producer

3.6.4 Text Input Macro Confirmation on Leaving

The option Confirm on Leaving within the Input Text properties enables you to confirm the text entry by clicking

anywhere outside of the text field.

Type of change: Enhancement

Components: Producer

3.6.5 Translatable Keywords

Keywords maintained in the projects properties will be considered in the translation file.

Type of change: Enhancement

Components: Producer

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3.7 Rapid Learning

3.7.1 Quiz Templates

Quiz templates provide a flexible solution to customize and stylize quiz items individually for end user

assessments. A quiz template can be created within book pages by inserting the Quiz Item Template object. The

subtype of the book page can be set to Quiz Template. Afterwards any quiz type can be flexibly designed with

regards to colors, control positions and sizes. Quiz templates can be assigned on a global level, on a project level

(Playback Settings -> General -> Quiz) or even on quiz macro level.

Type of change: Enhancement

Components: Producer

3.7.2 Questions in Book Pages

All quiz items can be inserted, arranged and designed directly in book pages. Unlike the assessments in projects,

quiz items in book pages are not tracked, but used as interactive questions for didactical purposes within soft skill

trainings. Individual navigation paths can be created based on the right or wrong answer. Question templates can

be created based on book page templates.

Type of change: New Feature

Components: Producer

3.7.3 Web-Based Quiz Creation and Editing

Quizzes can be created and edited without a client installation directly via the web interface within the Manager.

Once the write permission has been retrieved, the edit option is shown to open the lesson editor in a separate

browser tab for a particular project. The quiz items can be inserted and edited in the same way as in Producer.

Type of change: Enhancement

Components: Manager

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3.7.4 Customizable Comic Avatars

Adding avatars to the content provides different possibilities to enhance the learning experience. They can be

used to present content, to guide through a story, pose questions or to speak directly to the learner. Comic

avatars can be created based on two templates within the Style Editor. Different positions with facial expressions

and gestures are provided. Any color can be customized individually. Once saved, the style is generated and

stored within the Adaptable Resources.

Type of change: New Feature

Components: Producer

3.7.5 Optimized Handling of Book Page Elements

The following improvements have been implemented in the book editor:

Hidden object are displayed as semi-transparent, if the option Hide has been enabled, in order to improve

the handling of complex book pages.

When image objects are inserted, the Insert image from Workarea dialog box is opened automatically.

The object frame now has a thinner, dashed line to improve general object arrangement.

When the diagonal dragger is used to scale an object, the aspect ratio of the object frame is retained.

Type of change: Optimization

Components: Producer, Manager

3.7.6 Quiz Evaluation Page Layout

A new layout for Quiz Evaluation has been introduced to offer a more compact and comprehensive result

overview. All quiz questions are presented in a list and can be collapsed and expanded accordingly.

Type of change: Optimization

Components: Producer

3.7.7 Quiz Evaluation "Send Complete" On Closing Browser

The option Send Track Complete within the Quiz Evaluation macros ensures that the completion status is sent,

even when the browser has been closed by the user before ending the quiz.

Type of change: Enhancement

Components: Producer

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3.7.8 Text to Speech Text Placeholder

The placeholder object allows to reference Text to Speech text for a book page to be used as a closed caption. In

addition, the text to speech text placeholder is considered for translation exports and imports.

Type of change: Enhancement

Components: Producer

3.7.9 Use Books and Groups as Templates

When selecting an existing book or group as a template, the included sub-objects of the template, such as book

pages, are cloned and not referenced.

Type of change: Optimization

Components: Producer

3.7.10 Show/Hide Animations

Additional default animations for book page objects offering fly-in and fly-out, zoom in/out and bounce in/out

effects.

Type of change: Enhancement

Components: Producer

3.7.11 New Action Type: On Page Sound Finish

The action type On Page Sound Finish allows the author to assign actions that will be triggered as soon as the page

sound file has been played back entirely.

Type of change: Enhancement

Components: Producer

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3.7.12 Page Sound Audio Format Conversion

The Page Sound property in book pages offers the possibility to specify/convert the book page audio format

independent of the general audio format.

Type of change: Enhancement

Components: Producer

3.7.13 Grouping via Context Menu

Grouping multiple objects can be done also via the context menu.

Type of change: Optimization

Components: Producer

3.7.14 New Action Types for Link Controls

Link objects, such as Demo Mode Link or Insert Book Link, provide new action types as for instance, a Demo Mode

can be triggered On Finish, On Complete and On Incomplete, a Test Mode Link and a Quiz Link additionally On

Passed and an On Failed actions.

Type of change: Enhancement

Components: Producer

3.8 Documentation

3.8.1 PowerPoint Templates

When creating a new workarea, a new PowerPoint template is offered in the resources which enables the creation

of different PPT layouts. Title, text and images can be positioned flexibly within the template. A 4:3 template and a

16:9 template are provided by default for both left-to-right and right-to-left documents.

Type of change: Enhancement

Components: Producer

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3.8.2 PowerPoints with Cover Pages

PowerPoint outputs support cover pages including the title of the project. The cover page can be activated for the

fragment Title within the documentation settings.

Type of change: Enhancement

Components: Producer

3.8.3 Glossary in Documentation

Glossary entries are included in Microsoft Word, PDF, and HTML documents. All the used terms are inserted into a

central table and links to these terms are available in the relevant text in the document. The glossary table can be

positioned by using fragments in the documentation settings.

Type of change: Enhancement

Components: Producer

3.8.4 Fragments for Compound Document

Fragments provided for the compound document enable a flexible configuration (for example, it is possible to add

general information at the beginning of a document or a glossary at the end of the document).

Type of change: Enhancement

Components: Producer

3.8.5 Text Styles in Documentation Settings

Using individual text styles for documentation types allows a flexible configuration of document outputs. For

example, text styles optimized for documentation might have a different text size or font than the styles used in

simulations. The text style can be set within the documentation settings.

Type of change: Enhancement

Components: Producer

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3.8.6 Book Pages in Single Documents

Book page controls offer an additional parameter to specify whether a book page object should be displayed in the

documentation. Even initially hidden objects can be incorporated into the documentation by specifying Book page

object > Documentation > Show in Documentation. As with compound documents, book pages can be inserted as

image or as text which can be set in the Documentation Settings -> Included Objects.

Type of change: Enhancement

Components: Producer

3.8.7 Screen Images Tooltips

Screen titles are used as tooltips in Microsoft Word, PDF and HTML documentation output, to further enhance the

accessibility of generated documents.

Type of change: Optimization

Components: Producer

3.8.8 Cross-Project Links in Compound Document

Cross-project links are handled as bookmarks in the compound document, to enable chapter spanning navigation

in the generated document.

Type of change: Optimization

Components: Producer

3.8.9 Arrow Macro Color

The color can be defined for the documentation arrow within the macro editor.

Type of change: Optimization

Components: Producer

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3.8.10 Generate Compound Document via Toolbar

Compound documents can be generated directly via the Producer toolbar.

Type of change: Optimization

Components: Producer

3.9 Desktop Assistant

3.9.1 Naming

The navigation content types have been renamed:

The Context Assistant is now called Context Help.

The Process Assistant is now called Guided Tour.

Type of change: Optimization

Components: Producer, Navigator

3.9.2 New Desktop Assistant Look and Feel

The new Desktop Assistant layout provides an improved content representation, offers an optimized overview and

faster access to the offered contents:

The object description is shown as a preview in the main window for each object

A default content type can be defined for the instant start of a simulation mode or documentation

Project details are displayed within the same window to reduce the application overlay

Context help and request content can be accessed via the new sidebar submenu

When a Desktop Assistant is busy, an icon indicates the loading progress within the side bar and the main

window

Scrolling is supported within the project and step list

Search hits are highlighted

Type of change: Optimization

Components: Navigator

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3.9.3 Sticky Notes

Sticky notes can be created by end users from within the Desktop Assistant sidebar to add personal information

and links to their application context. The created note will appear automatically when the user is working in the

same application. The option has to be enabled within the central settings of the Desktop Assistant.

Type of change: New Feature

Components: Producer, Navigator

3.9.4 Creation of Navigation Projects

To make it easier to create Guided Tours and Context Help, navigations can now be recorded and edited directly

within the application. Bubble size, orientation and position as well as the text can be changed directly after the

object has been recorded. In addition, explanations can be inserted from the recording bar.

Type of change: Optimization

Components: Producer, Navigator

3.9.5 Auto-Generate on Content Publishing

When content is published manually or automatically by using publishing rules, the Desktop Assistant is

generated automatically to ensure the latest updates are included.

Type of change: Optimization

Components: Producer, Navigator

3.9.6 Force Next Step Button in Guided Tours

It is now possible to force the display of the Go to next Step button in any step of a Guided Tour. This means the

Guided Tour can be also used to explain new and updated interfaces or object groups. This setting can be

activated within the property sheet.

Type of change: Enhancement

Components: Producer, Navigator

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3.9.7 Force Display of Context Help

It is even possible to force the display of Context Help bubbles when the user has disabled the Context Help in the

sidebar. This means the display of information can be ensured, especially for compliance-relevant, new, updated

or critical fields. This option can be set within the Advanced section in the macro properties.

Type of change: Enhancement

Components: Producer, Navigator

3.9.8 Focus Layer

The focus layer, which is used to emphasize the current step in a Guided Tour, can now also be set on step level.

This allows you to switch individual layers off for modal dialog boxes, for example, or use them for explanations.

The setting can be activated within the property sheet.

Type of change: Enhancement

Components: Producer, Navigator

3.9.9 Context Help Display Variants

The Context Help now offers three display variants for different use cases:

Icon: Shows an icon next to the object. When the mouse cursor hovers over a bubble, further information is

displayed.

Tooltip: Displays information when the mouse cursor hovers over an object.

Bubble: Shows information by default next to the object.

Type of change: Enhancement

Components: Producer, Navigator

3.9.10 Record Context for Other Objects

Adding and updating context information for objects other than navigations has been improved. Each individual

context can be updated, replaced or deleted separately if more than one context is assigned to an object.

Type of change: Enhancement

Components: Producer, Navigator

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3.9.11 Guided Tour Handling

The general handling has been improved:

A Guided Tour can be closed directly from within the object bubbles.

The look and feel of the exception dialog box has been improved. There is now a zoomable preview of the

required step.

The message shown at the end of a Guided Tour can be disabled within the style macro.

3.9.12 Convert Simulations into Guided Tours

When a simulation is converted into a navigation project, any hotpots contained in the simulation will be converted

into explanations.

Type of change: Optimization

Components: Producer, Navigator

3.9.13 Hide Context Help during Guided Tour Playback

To reduce the number of screen elements, the Context Help can be disabled globally, which means it is not

displayed during the playback of a Guided Tour. Forced Context Help elements are still shown. The setting can be

activated in the global settings under Navigator -> Controls and Behavior -> Hide Context Help in Guided Tour.

Type of change: Optimization

Components: Producer, Navigator

3.9.14 Replace Regular Expressions

The Replace Page Key Attribute dialog has been enhanced and now uses regular expressions for search terms.

This allows you to replace multiple page key values in one go. In addition, a preview has been added for checking

the values before they are replaced.

Type of change: Enhancement

Components: Producer, Navigator

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3.9.15 Request Content per URL

If no mail client is available on the user's machine, a URL can be used for the request content option. The

application name and executable are passed automatically. The URL has to be entered within the central

Navigator settings.

Type of change: Optimization

Components: Producer, Navigator

3.9.16 Caching

The caching logic has been optimized by removing and replacing the stale interval option with the Use Caching

option. The lesson.js is now the indicator for any updates. If the lesson.js has been updated on the server, the

cached files are checked for updates as well. If there are newer files on the server, the local files will be

overwritten. In addition, the default path for the caching folder can be changed. The path can be changed within

the Navigation Playback Settings.

Type of change: Optimization

Components: Producer, Navigator

3.9.17 Multifile Support

Multifiles can now be read by Navigator to avoid the need to publish simulation and navigation content separately.

Type of change: Optimization

Components: Producer, Navigator

3.9.18 Form Mode Style

The bubble style of the Form Mode bubble can be changed within the central settings via Navigation Playback

Settings -> General -> Form Mode.

Type of change: Enhancement

Components: Producer, Navigator

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3.9.19 Mini Icons

A further icon set is shipped with enlarged icons. This new style can be created within the Style Editor.

Type of change: Enhancement

Components: Producer, Navigator

3.9.20 Form Mode in Context Help

The form mode can now also be used for the Context Help. The option is located in the properties for a screen

macro.

Type of change: Enhancement

Components: Navigator

3.9.21 Cross Browser Support for URLs

Newly recorded navigation projects using the URL as page key attribute can now be played back in different

browsers (Internet Explorer, Firefox and Chrome). This is supported for re-recognition on page level only.

Type of change: New Feature

Components: Navigator

3.10 Content Publishing

3.10.1 Publishing via Command Line

Publishing via command line allows to automate the publishing process according to existing publishing rules. The

command line is created by specifying the workarea and the ID of the respective publishing rule. Multi deployment

is now also supported; further publishing rule IDs can be added that are separated by commas or semicolons.

Further details can be found in the Producer Online Help in the publishing rules section.

Type of change: Enhancement

Components: Producer

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3.10.2 Publish to SuccessFactors Learning

It is now possible to publish directly from Producer to SuccessFactors Learning solution (from build version b1508

onwards). The manifest file (imsmanifest) will be written directly to SucessFactors Learning. Please note that the

actual content - in SCORM 2004th Edition format - needs to be published to a webserver separately.

Type of change: Enhancement

Components: Producer

3.10.3 SCORM Publishing

SCORM publishing has been optimized as follows:

The option Include Documentation does only refer to Producer generated documents. Externally created

and imported documents will now be included automatically.

To keep the LMS tracking data reference, the same ID is used in the imsmanifest.xml when updating and

exporting courses.

Text units are included in SCORM export when they are linked to a book page by using the Template for

text units option.

Type of change: Optimization

Components: Producer

3.10.4 Clean Up Target Folder

When the option Clean up Target Folder is activated and the location contains non-Producer files, a prompt

appears asking to confirm the deletion of the target folder. In addition, deleted files are not deleted permanently

anymore - they are moved into the trash instead.

Type of change: Optimization

Components: Producer

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3.11 Content Playback

3.11.1 Presentation Modes

The presentation modes have been optimized as follows:

The first step is not executed automatically in Guided Presentation mode.

The last screen waits for a presenter action before it is closed.

An information is shown in the Free Presentation Mode if F1 is pressed for a hotkey action.

The F1 highlight color now uses the Help Color parameter which can be found within the central settings ->

Playback Settings -> General -> Highlights.

The next step is now always shown in the Free Presentation Mode even if an edit field does not contain any

input value.

Type of change: Optimization

Components: Producer

3.11.2 New Hotspot Highlight Effect

For recorded hotspots there is now a dedicated highlight effect which will apply to all hotspots throughout a

simulation automatically. Besides the automatic use the author can also decide to use the hotspot highlight effect

in general by specifying the corresponding setting in Settings > Playback Settings > General > Highlights > Effect >

Hotspot.

Type of change: Enhancement

Components: Producer

3.11.3 Visibility of Buttons in Player Bar

New settings were introduced in order to specify which buttons should be offered to the learner within the player

bar, be it for simulation and/or for book playback. It is now possible to specify the visibility of the Help and of the

Exit button within the settings. Settings > Playback Settings > trainer - Global / book reader > Control bar > Show

Help/Exit button

Type of change: Enhancement

Components: Producer

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3.11.4 Library improvements

The library display has been improved by the following topics:

The filter list in the library is ordered alphabetically.

Tooltips are shown for any content types which are listed as results of a library search.

Hovering above items in the library view, a tooltip including the full name of the corresponding item is being

displayed.

The logo displayed in the library view now contains a link that will display the library root on click.

Groups displayed in the library view can now be expanded by clicking the corresponding group name. It is no

longer necessary to exactly hit the expand icon besides the group icon.

Type of change: Optimization

Components: Producer

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