2 collegiate information and visitor services association

ScheduleTUESDAY JUNE 3

9:00 a.m. - 12:00 p.m. CIVSA Board MeetingHuron

10:00 a.m. - 7:00 p.m. Conference Registration and Headquarters OpenState Room Foyer & St. Clair Boardroom

1:30 p.m. Bus Departs for Pre-Conference Tour of the Illinois Institute of TechnologyDoubleTree Hotel Lobby

2:00 p.m. - 3:00 p.m. Campus Tour - Illinois Institute of Technology (for pre-registered participants only)Illinois Institute of Technology

3:15 p.m. Bus Departs for University of Chicago for Opening Session DoubleTree Hotel Lobby

4:00 p.m. - 5:15 p.m. Opening Session - Matt Hyde: The Campus Visit & the Teenage BrainKent Hall, University of Chicago

5:30 p.m. - 6:30 p.m. Campus Tour - The University of ChicagoUniversity of Chicago

6:45 p.m. Bus Departs for DoubleTree Hotel

7:30 p.m. Dinner on your own

8:30 p.m. - 10:00 p.m. First Timers Reception: Building New Connections and Networks Through Idea SharingState Room I & II

7:00 p.m. - 9:00 p.m. CIVSA Meet-UpDoubleTree Hotel Lobby

Install Guidebook

App

Open Guidebook & Search ‘CIVSA’

Download the 2014 CIVSAGuide

Don’t forget to install the official 2014 CIVSA Conference

Guidebook app on your mobile device or tablet![ [

321st annual conference - june 3-6, 2014

Schedule

8:00 a.m. - 9:00 p.m. Conference Registration and Headquarters OpenState Room Foyer & St. Clair Boardroom

8:00 a.m. - 8:30 a.m. Faculty Orientation (for Presenters and Facilitators)State Room I & II

9:00 a.m. - 9:21 a.m. A CIVSA Kind of WelcomeLa Salle Ballroom

9:21 a.m. - 10:20 a.m. Keynote - Doug Johnson: Sweat the Small Stuff: The Little Things That Make the DifferenceLa Salle Ballroom

10:40 a.m. - 11:30 a.m. Delivering the Small School Experience on a Large School ScaleHuron

Connecting Social Media to Prospective Students and Events #thisiswaytoofunSuperior II & III

They’re Visiting Too: Accommodating Transfer StudentsState Room II

Rate My College Tour: Training and Evaluation of Tour Guide ProgramsLa Salle Ballroom

Using our Student Volunteers to the MAX: Penn State’s High School Visit ProgramSuperior I

11:45 a.m. - 1:00 p.m. Orientation LunchLa Salle Ballroom

Training and Developing Student Employees in a 24/7 EnvironmentState Room I

2:21 p.m. - 3:11 p.m. 21 Ways to Show Off Your Geographically Challenging CampusSuperior I

Building Your Dream Team: 21 Tips on Working with Academic PartnersLa Salle Ballroom

Behind the Scenes: Utilizing Student Tour Guides to Effectively Plan and Execute Recruitment EventsState Room II

Extreme Makeover: Tour Script EditionState Room I

A Touch of Magic: How Harry Potter Saved My Tour Guide ProgramHuron

The Happiest Place on Campus: Building a Culture People LoveSuperior II & III

WEDNESDAY JUNE 4

1:21 p.m. - 2:10 p.m. 21 ConnectionsFor room locations, please reference page 13

4 collegiate information and visitor services association

3:30 p.m. - 4:30 p.m. Featured Session - Render Experiences: Visit Vision - Observations, Trends and Futurecasting on the Campus VisitLa Salle Ballroom

5:00 p.m. - 6:00 p.m. The Windy City WalkaboutDoubleTree Hotel Lobby

6:00 p.m. - 9:00 p.m. CIVSA Meet-UpDoubleTree Hotel Lobby

6:30 p.m. Dinner on your own

WEDNESDAY JUNE 4 (continued)

Schedule

The Windy City WalkaboutWednesday | 5pm

Credit: Flickr monika_thorpe

Participate in a group walk or run through the city of Chicago

521st annual conference - june 3-6, 2014

8:00 a.m. - 5:00 p.m. Conference Registration and Headquarters OpenState Room Foyer & St. Clair Boardroom

8:21 a.m. - 9:11 a.m. Making Your Student Volunteer Program Work for U!Superior I

Professionalizing Your Student AmbassadorsSuperior II & III

Experiential Marketing Meets the Campus Visitor Center: Aligning Strategic Messaging with the Campus Visit ExperienceState Room II

Campus Visit from Check-In to Check-OutState Room I

Information with an Impact: Delivering a Great Informational PresentationLa Salle Ballroom

Panel: Let’s Talk CIVSAHuron

9:30 a.m. - 10:20 a.m. Meet my Social Media Marketing Team - High School StudentsSuperior I

Burning Out? Understanding and Managing Workplace StressHuron

Helping Your Student Ambassadors Reach Their Potential and Succeed in the 21st CenturyState Room II

Very Special (V.S.) Visitors: Visit Strategies for Admits and Top ProspectsSuperior II & III

Beyond the Tour: Utilizing Student Volunteers for Special Visit ProgramsState Room I

Using CAS Standards for Program Success!Michigan

Panel: “Rolling out the Red Carpet” for Campus EventsLa Salle Ballroom

12:00 p.m. - 1:00 p.m. Regional Lunch and T-Shirt Exchange La Salle Ballroom

1:00 p.m. - 2:30 p.m. Vendor FairState Room I & II

10:40 a.m. - 11:30 a.m. Regional MeetingsRegion 1 - State Room II ; Region 2 - La Salle Ballroom ; Region 3 - Superior II & III ; Regions 4/5 - Huron

THURSDAY JUNE 5

Schedule

6 collegiate information and visitor services association

2:45 p.m. - 3:45 p.m. Student Panel and Fashion ShowLa Salle Ballroom

4:00 p.m. - 4:45 p.m. 21 ConnectionsFor room locations, please reference page 13

5:00 p.m. - 5:45 p.m. Vendor ShowcaseFor room locations, please reference pages 24-25 or the Guidebook App

6:00 p.m. - 7:00 p.m. Dinner on your own

7:00 p.m. - 7:30 p.m. Bus Departs for Willis TowerDoubleTree Hotel Lobby

8:00 p.m. - 10:00 p.m. Willis Tower Cocktail ReceptionWillis Tower

THURSDAY JUNE 5 (continued)

Schedule

Willis TowerCocktail Reception

Thursday | 8pm

Credit: Flickr davidberkowitz

Due to security, you will be required to show a government issued ID upon arrival

721st annual conference - june 3-6, 2014

9:00 a.m. - 9:50 a.m. 21 ConnectionsFor room locations, please reference page 13

10:10 a.m. - 11:00 a.m. Opening a New Welcome CenterState Room I

Putting International Flare in Your Counselor Fly-InMichigan

Incorporating Parents into Your Recruitment Plan, Publications and EventsLa Salle Ballroom

Ambassadors, Tour Guides and Fellows: How Three Programs Became OneSuperior I

Growing Your Ambassador Team: Our Journey from “Tall” to “Venti”State Room II

Student Development Doesn’t Have to be Number 21 on Your “To-Do List”Superior II & III

11:15 a.m. - 12:45 p.m. Annual CIVSA Business MeetingLa Salle Ballroom

1:00 p.m. - 2:30 p.m. LunchLa Salle Ballroom

Panel: Overnight OverhaulHuron

1:30 p.m. - 2:20 p.m. Vendor FairState Room I & II

2:30 p.m. - 3:20 p.m. The Power of Google: An Organized, Efficient and Green Tool for Student Ambassador and Visit ProgramsSuperior II & III

Have You Been Caught Naked at Work? Making the Most of Your Workspace!Superior I

Panel: Beyond the Hire: Attracting, Training & Keeping Good Student RepresentativesLa Salle Ballroom

CIVSA’s Roadmap to the Future: The Plan 2013 - 2016Huron

From Student to Staff: Navigating the Transition from Student Employee to a Professional Career in Visitor ServicesMichigan

FRIDAY JUNE 6

Schedule

8 collegiate information and visitor services association

4:45 p.m. - 5:00 p.m. Conference Finale & 2015 Conference RevealLa Salle Ballroom

6:30 p.m. - 7:20 p.m. Bus Departs to Navy PierDoubleTree Hotel Lobby

8:00 p.m. - 11:00 p.m. Spirit of Chicago Closing Dinner CruiseNavy Pier

9:00 a.m. - 12:00 p.m. CIVSA Board MeetingSuperior

9:30 a.m. Bus Departs for Post-Conference Tour of the University of Illinois at ChicagoDoubleTree Hotel Lobby

10:00 a.m. - 11:00 a.m. Campus Tour - University of Illinois at Chicago (for pre-registered participants only)University of Illinois at Chicago

FRIDAY JUNE 6 (continued)

SATURDAY JUNE 7

Schedule

21st Annual Conference Closing DinnerFriday, June 6 at 8:00 p.m.Celebrate another successful CIVSA Conference on the Spirit of Chicago Dinner Cruise for an unforgettable evening!

3:45 p.m. - 4:45 p.m. Closing Session - Devorah Heitner: Raising Digital Natives Mind the Gap: Digital Communication Across the GenerationsLa Salle Ballroom