Some aspects of Library Technology Infrastructure

in the US and Japan

Tim Deliyannides &

Takeshi Kuboyama

2008-02-26

Compare & contrast Pitt and Osaka University

1. Library user records and accounts

2. Upgrades to the Integrated Library System

We’ve chosen only a few aspects of IT infrastructure; will not address digital library or electronic publishing programs

University Computer account

Tied to personnel process for faculty and staff

Tied to registration for students Library does not create or delete

accounts for faculty, students and staff.

University Computer Account is used to authenticate for:

University portal (my.pitt.edu)Enterprise e-mail systems (IMAP & Exchange)Access to computer labsAccounts management systemSecure VPN for remote accessSome library services

ILL request forms & E-Delivery Web site ETD system Access to public devices in libraries

Types of University Computer Accounts

Primary Accounts Faculty, staff, students, and other permanent affiliates Allows access to full range of services

Sponsored accounts Temporary in nature Requires a University sponsor Created by the responsibility center account admin.

Guest wireless accounts For very short term use Can be created by anyone Allow access to wireless Internet only

University ID Card

Tied to hiring process for staff and faculty Tied to matriculation for students Used for:

Library circulation & PITTCat ‘My Account’ Access to services (buses, gyms, etc.) Used as debit card (PantherFunds)

Managed by Panther Central

Voyager patron record updates

Performed by ULS daily Data extracted from University’s Central Directory

Service (CDS) Local code maps University attributes to library

patron groups and statistical categories, and applies appropriate expiration dates for Voyager patron records.

Over 40,000 patron records in Voyager patron file Approximately 1,500 updated daily

Central Directory Service Web Portal (my.pitt.edu

Student Community

Faculty Community

Staff Community

Blackboard

ULS Public DevicesULS Public Print Queues Wireless internet

SSL VPN Service

ETD Submission site

Voyager

Voyager Patron Extract(local programming)

Computer Labs

LDAP AUTHENTICATION

ID Card

ID Center (Panther Central)

LIBRARY CIRCULATION

DESK

SPAM & Virus Filtering

Enterprise Exchange

Enterprise IMAP MAIL

Account ManagementtoolsHuman Resources

PeopleSoft Student Information

System

PantherFunds

Payroll

Upgrading the Integrated Library Management System

System replacement based on need; no set timetable

Hardware upgrades are infrequent & based on performance needs.

Client upgrades are independent from hardware upgrades.

Voyager Hardware

Housed at NOC in RIDC Park, O’Hara Twp. First installed in 1999 Test system installed in 2001 Test and Production Systems upgraded in

2006, in advance of Unicode conversion Funded from Student Fee budget

Voyager Software

Major upgrades are released by ExLibris approximately once a year.

We do not always install the latest upgrade. Enhance the system with local code to save costs

and increase functionality Patron data extraction process ILL lending processing Storage database Specialized request processing for LCSU

Client hardware

600+ PC’s are replaced on average 3 year replacement cycle.

PC equipment purchases based on expressed need or minimum standards.

Follow standard PC configurations for all staff and public devices on all 5 campuses.

Remote management Automated software distribution

Funding

Student Computing Fee• used to support student services• covers all public devices in all libraries• funds most infrastructure costs

ULS Operating budget Used for all purchases for administrative use

Student Computing and Network Fee

$150/term for full time students Generates over $10 million annually Funds are allocated by ITSC Library portion is approximately $425,000 Library portion is administered by ULS Supports ULs libraries on all 5 campuses and

also shared with HSLS and Law Special projects may receive special funding (i.e.,

purchase of new ILS)

Student Computing Fee Budget, FY2008

Campus Computing Labs 873,670Oakland 600,000Bradford 37,500Greensburg 43,750Johnstown 100,000Titusville 12,500Lab Infrastructure 79,920

Software Acquisition 1,757,856Central Directory Services 100,000Security 400,000Public Access Ports 2,700,025Network Infrastructure 2,393,449Campus wide Wireless Network 1,500,000Instructional Excellence Grants 50,000University Library System 425,000____________________________________________________________________Total Allocation 10,200,000