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Table of Contents

Stratus Access Will Require Authenticator App Page 3

Coming January 30: Market Year in Review &

Outlook Report 2018 Page 3

Start Using TREB’s Newly Revamped Quick

Reference Guide Today! Page 3

Mark Your Calendar: REALTOR® QUEST 2018

Page 4

TREB’S REALTOR® STORE: Your One Stop Shop for Real Estate Supplies

Page 5

Bookmark This: TREB’s Tools and Services Map Page 5

Compliance with Municipal Sign By-laws Page 5

Join the Conversation on

TREB’s Member Facebook Group Page 6

Best Practices: Commission Rebates to Clients and Customers

Page 6

Disclosure of Client Personal Information to Third Parties

Page 6

Professional Development at a Glance Page 7

What’s in Your REALTOR® Toolkit?

Page 8

Is TREB on Your Safe Senders List? Page 8

Suggestions & Feedback Page 8

Privacy Reminder to Members Page 8

© Copyright 2018. All rights reserved.

TREB’s newly revamped, online version of the Quick Reference Guide (QRG) is now available

here, or by downloadable PDF here.

This year’s new, online version contains several updates for en-hanced usability, including:

• A new QRG mobile app that can be added to your mobile device for easy access while on the go. You can view instructions to download the app here

• Concise and to-the-point expla- nations with links to more detailed information

• Improved navigation that allows users to jump to specific sections of the guide

• Streamlined organization of con- tent by topic for ease of use

This new guide acts as your complete real estate resource, and compiles all the important TREB information you need in an improved and easy-to-nav-igate format.

Start Using TREB’s Newly Revamped Quick Reference Guide Today!

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Coming January 30: Market Year in Review & Outlook Report 2018

On January 30, 2018, be sure to check your inbox, Stra-tus, social media and TREB-

home.com for TREB’s third annual Market Year in Review & Outlook Report. This year’s report, subtitled Steering the Way to Housing & Transporta-tion Diversity in the Greater Golden Horseshoe, will feature groundbreak-ing research and evidence-based data from TREB and our partners, explor-ing some of the most important policy issues affecting our industry today.

For more details on the upcoming report, click here.

Stratus Access Will Require Authenticator App

Earlier this year, TREB be-gan the process of switch-ing to a new way to access

Stratus, as the Clareity Token is being phased out. As of June 30, 2018, you will only be able to access Stratus through the Clareity Au-thenticator App. To access Stratus using the new Clareity Authentica-tor App, all Members will require a smartphone running Apple iOS or Android OS. If you do not cur-rently own a smartphone capable of running Apple iOS or Android OS, it is recommended that you update your phone at your earliest

o p p o r t u n i t y to avoid ser-vice interrup-tion.

If you are hav-ing trouble switching to the new app, you can view full guidelines on how to switch here, or watch a series of videos on the process in the Stratus Video Centre here.

To read more about this new and better way to authenticate, click here.

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Mark Your Calendar: REALTOR® QUEST 2018

REALTOR® QUEST 2018, Canada’s largest real estate trade show and conference, is

fast approaching and will take place on Wednesday, May 30 and Thursday, May 31, 2018 at the Toronto Congress Centre (map). Mark your calendars so you don’t miss out on exploring the hottest trending topics in real estate!

We’re excited to announce that Mel Robbins will deliver a presentation on Thursday, May 31 from 1:00 p.m. to 2:00 p.m. in Hall B. A serial entrepreneur, internationally recognized social media influencer, and best-selling author of "The 5 Second Rule," Mel Robbins is one of the most sought-after motivational speakers in the world.

New this year is a TREB Trends Speaker Series, which will allow attendees to

truly immerse themselves in some of the hottest trending topics in real estate. Confirmed speakers as a part of the series are Janet Bannister, founder of kijiji.ca, on Wednesday, May 30 from 3:30 p.m. to 4:30 p.m. in the Cohen Ballroom and Bruce Sellery, TV personality, columnist, and author of “Moo La La,” on Thursday, May 31 from 10:15 a.m. to 11:15 a.m., with more to come, so stay tuned!

Member favourite, CIBC Deputy Chief Economist Benjamin Tal, will help kick off the event by providing an insightful keynote address on the economy

at TREB’s Spring Annual Meeting. Other exciting features of the Spring Annual Meeting include remarks by TREB President Tim Syrianos and CEO John DiMichele and awards presentations to outstanding TREB Members. The Spring Annual Meeting will take place on Wednesday, May 30 from 10:00 a.m. to 12:00 p.m. in Hall B.

Sponsorship and exhibitor packages are now available for REALTOR® QUEST 2018, and TREB Members are encouraged to tap into their network of industry professionals who may be interested. SHARE THIS LINK with potential REALTOR® QUEST 2018 sponsors in your network.

And, of course, you won’t want to miss the newly expanded Trade Show featuring more exhibitors than ever, a revamped TREB Pavilion, Health Quest, Centre Stage, and more! Visit realtorquest.ca or social media for more information, and stay tuned for updates in the weeks to come as we will continue to roll out more dynamic speakers you won’t want to miss.

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T his is a reminder to all Members of their ongoing obligation to comply with applicable municipal

sign by-laws.

Now, if TREB receives a written complaint about non-compliance with sign by-laws, that complaint may be referred to the Arbitration and Professional Standards

Steering Committee to be dealt with as a Professional Standards Complaint under Schedule D of the TREB By-Law.

To read a notice regarding Sign By-law Compliance, click here. For more information, watch as TREB President Tim Syrianos discusses the importance of Sign By-law Compliance.

Compliance with Municipal Sign By-laws

T he name says it all: TREB’s REALTOR® STORE is

the ultimate retail destination for the real estate products you need offered at exceptional value – start shopping now. You can purchase supplies, from signage to forms, online in just a few clicks, or in person from any of TREB’s three REALTOR® STORE locations.

NEW PROMO: Discounted Tickets to Upcoming Industry Shows

GTA Home & Reno ShowVisit the GTA Home & Reno Show for innovative products and great advice from professionals. Tickets for TREB Members are just $9.00, providing a savings of 40% off the regular ticket price.

National Home Show

Visit the National Home Show for

the largest North American display

of products, new ideas, and great

deals for all things home and garden

with over 800 retailers and industry

experts.

Tickets for TREB Members are

just $12.00, a savings of 40% off the

regular price.

Please be advised that the

branding of the presenting

sponsor (RE/MAX) will appear on

all advertising, communications

and tickets for the 2018 GTA and

National Home Shows.

Purchase your tickets to either show

by filling out the order form here, or

buy your tickets in person from any

TREB REALTOR® STORE location.

TREB’S REALTOR® STORE: Your One Stop Shop for Real

Estate Supplies

Do you wish there was an

easier way to find informa-

tion on TREB services, all in

one place? Then look no further than

TREB’s Tools and Services Map.

This Map is a quick navigational tool that

streamlines your search for any TREB

service you need to access. From news on

upcoming TREB events, to access to the

latest housing statistics, and much more,

the Map removes any confusing steps

around where and how to find TREB ser-

vices on Stratus.

Start using the Tools and Services Map

by clicking this link.

Bookmark This: TREB’s

Tools and Services Map

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Best Practices: Commission Rebates to Clients and Customers

Disclosure of Client Personal Information to

Third Parties

Real estate professionals oper-ate in a highly regulated in-dustry and must follow many

rules and policies. Salespeople and Brokers often have questions about how to stay compliant.

TREB, in cooperation with RECO, has developed a Q&A for the most commonly held compliance ques-tions. This regular column focuses on one topic per month, with the goal of helping you stay compliant in your day-to-day business.

Under the Real Estate and Business Brokers Act, 2002 (REBBA 2002), Brokerages cannot provide any form

of compensation to an unregistered third party for activities that would be considered to be in furtherance of a trade.

It is essential that registrants com-ply with REBBA 2002 and its regu-lations, no matter what marketing strategy they employ. If a registrant rebates part or all of a commission, they must comply with REBBA 2002.

Click here to read a full list of Best Practices, including important is-sues related to commission rebates to clients and customers, that regis-trants should be aware of.

F ollowing inquires for clari-fication received by TREB, this notice has been drafted

to provide information with respect to the disclosure of client personal information to third parties and specifically the disclosure of details regarding pending transactions.

Pursuant to applicable privacy laws, no personal information of your cli-ent, such as details regarding a pend-ing transaction (such as a purchase/

sale price, property address, buyer or seller names, closing date or other personally identifiable information), may be shared with any third parties without the consent of your client. By way of a hypothetical example, disclosure to third parties such as moving companies or commission advance companies is not permitted and will require your client's express consent prior to any such disclosure.

There’s an exciting new way

to connect with your fellow

REALTORS® on the topic you

care about most – real estate.

TREB Professional Connection is

a recently launched Facebook group

created exclusively for TREB Members

to provide an experience of engaging

with likeminded industry professionals

in a supportive and friendly social media

environment.

JOIN THE OVER 2,000 MEMBERS

who are already part of TREB Professional

Connection to share your thoughts on

recent industry news, exchange ideas,

raise a question, help a fellow Realtor

resolve a dilemma, and more.

Join the Conversation on TREB’s Member Facebook Group

Professional Development

Glanceat a

TREB endeavours to ensure the accuracy and timeliness of information, but it is not guaranteed.

Did You Know?21% of home shoppers rely ONLY on online sources to conduct their research.Bassem Ghali, CEO of Green Lotus, provides a great opportunity for you to learn more about this statistic and more in Digital Marketing for REALTORS®: Manage Your AdWords Campaign & Lead Generation Strategy. Register here!

Seminars & WorkshopsWhat should you say to stay in the forefront of a potential clients mind when they advise you that they are shopping around for a Realtor to represent them?Michael Appleton covers this and more in Language Skills (Scripts/Objection Handling). Register here!

Virtual LearningWant to learn more about the Authenticator Migration? There are videos to help you navigate this transition. Check out the Video Centre on the Stratus home page.

Closer To YouThe OREA 2018 Standard Forms & Clauses Update will be held at all TREB locations: Don Mills, Mississauga, and York. Register here!Cassandra Agnew Walker, Head of Standard Forms at OREA, will cover what's new and what's revised.You will have an opportunity to ask forms questions and get a little refresher on the recently revised PCMLTFA/FINTRAC forms.

DesignationsReal Estate Negotiation Expert (RENE) Certification 2-day Course

Real estate professionals encounter all sorts of people, personalities, situations, issues, and objections. This 2-day certification course is designed to help elevate your negotiating skills. This interactive course will provide the skills professionals need to master in order to be effective advocates for their clients. Register here!

Brokerage OutreachIn the Tech Tips – REALTOR® Toolkit outreach session, you will explore the many resources available to Stratus users. Topics include Public Records/GeoWarehouse®, RealNet New Homes, TREB Market Stats Dashboards, MLS® Home Price Index (MLS® HPI), Collaborate, and Connect.

Let TREB come to you! Brokerage Outreach sessions are available to Brokerage offices through the Broker of Record or Manager. Email professionaldevelopment@trebnet.com for more information.

Tech TrainingAfter completing the 3-hour Creating a CMA in Stratus hands-on course, you will learn how to create a comprehensive market analysis for your client using the CMA module. Register here! Before taking this course, you should be comfortable with the features of Map Search and New Search in Stratus.

Looking for more great Professional Development

opportunities? Visit e-Commerce for the full list

of courses available for registration!

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Get Social with TREB

Your condo buyer wants a 2-bedroom, but would settle for a 1+1.

There’s no need to create two separate searches in Stratus. Find all the condos meeting either set of requirements in a single search.

Here’s how:

1) Log in to Stratus and click the Search Properties button.

2) Begin a new Condo Search. In the Property Characteristics section, locate the BR Total field and type a minimum value of 2.

3) Results will include 2-bedroom condos and those that have 1 Bedroom +1 den (or solarium).

4) Furthermore, if you save the search as a Prospect Search, new results will be emailed nightly.

What’s in Your REALTOR® Toolkit?

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If you have content suggestions for Across The Board or comments about

this publication, feel free to email us at acrosstheboard@trebnet.com

Suggestions & Feedback

Privacy Reminder to Members

Members should continue to handle consumer personal information with great

care, adhere to all privacy laws, and always be mindful of protecting con-sumer privacy rights.

Is TREB On Your Safe Senders List?

Do emails from TREB ever end up in your spam or junk folder? En-sure you don’t miss another im-

portant message by adding webmaster@trebnet.com and trebinvoice@trebnet.com to your safe senders list or email contact list.