THE CORPORATION OF THE CITY OF LONDON ......Security Guard Shack 1. Security Guard House to be swept, floor mopped and glass cleaned daily. yes_ no_ WEEKLY TASKS General Services

THE CORPORATION OF THE CITY OF LONDON PURCHASING AND SUPPLY DIVISION SPECIFICATION

DATE ISSUED: 2009-03-03 SPECIFICATION NUMBER: 910-39-34 DATE REVISED: Sept. 13, 2013 SUPERSEDES: 2009-03-03 PREPARED BY: Facility Services CHECKED BY: ___________________________ Andy Barta

SCOPE & PURPOSE: To outline the City of London's Requirements to provide a complete Custodial Maintenance Service for the Exeter Road Operations Centre, 707 Exeter Road, London, Ontario.

7:00 a.m. – 11:00 p.m. - Monday to Friday Square footage of the Facility is approx. 40,000 sq. ft. 1. SCHEDULED MAINTENANCE:

At least one cleaner will be on site from 7:00 a.m. until 11:00 p.m., Monday through Friday except the following Statutory Holidays: New Years, Family Day, Good Friday, Easter Monday, Victoria Day, Dominion Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, Boxing Day. During winter operations, there must be a 2nd person brought in on day shift during heavy snow periods. Work needed to be done to meet the requirements of this contract can be done at other times than the 7:00 a.m. until 11:00 p.m. stated. This includes weekends.

2. DESCRIPTION OF SERVICE

See attached CUSTODIAL TASK & FREQUENCY LOG BOOK setting out the frequency of the work to be done. The Task & Frequency Log Book is to be used as the Log Book.

3. CLEANING AS REQUIRED:

The tasks are to be performed at the noted frequency. It may also be necessary to perform some services in addition to the established schedule in order to facilitate accidental spills, vandalism, heavy building usage etc.

The performance of this type of clean-up should not affect the cleaning schedule and the successful bidder is required to include in his submission, a cost that would allow for these eventualities. The successful contractor shall be on twenty-four (24) hour call for emergencies.

4. PERFORMANCE:

Should the successful contractor’s employee(s) be unable to work (sick, etc.) the successful contractor is still totally responsible for completing the necessary work. Failure to do so will result in an appropriate credit to that month’s invoice and may result in cancellation of the contract. The City does not take responsibility for sick calls of the successful contractor’s employees. Failure to perform the cleaning at the specified time and date as identified in SCHEDULED MAINTENANCE will result in credits or cancellation of the contract.

SPECIFICATON 910 39 34 PAGE 2 OF 3

5. PERSONNEL:

a) Custodial personnel must be screened, bonded and wear identification.

b) The custodial personnel will be required to sign in and out in the log book indicating times of arrival and departure for every shift. They will fill out the log sheet indicating what cleaning was performed.

c) The successful contractor will provide a list of employees and supervisors, names and telephone numbers.

d) The City will also provide a list of key personnel and telephone numbers to the successful contractor.

e) The City reserves the right to screen the contract’s employees and select who should be ‘on site’.

f) All custodial personnel must have completed the Health and Safety Training Program and the Cleaning Training Program.

6. LOG BOOK:

a) The sheets for the log book will be provided by the contractor and will remain at each facility. The City will supply the initial log sheet for the successful contractor to have duplicated.

b) The successful contractor must report any problems, repairs required or safety matters in the log book for response by the Facility Manager.

c) The Facility Manager or designate will also make comments in the log book for action to be taken by the Custodial Company.

d) The custodial personnel will leave the completed log sheet in the log book at each location after each cleaning.

e) All custodial personnel, supervisors or any person associated with the custodial contract company will sign in the log book every time they visit the facility.

f) Supply requisitions by the custodial personnel will be logged in the log book detailing date of request, supplies requested and date supplies arrived.

g) Failure to meet any of the above will result in appropriate credits or cancellation of the contract.

7. SUPERVISION and MEETINGS:

a) The successful contractor is responsible for supervision of the performance of and the custodial personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will visit the site weekly to check staff and log book to ensure contractual obligations are being fulfilled. The successful contractor’s supervisor will sign in and out of the log book at all visits.

b) The successful contractor's supervisor is expected to meet weekly with the Facility Manager or designate.

c) Failure to meet a) and b) will result in appropriate credits or cancellation of the contract.

8. EQUIPMENT AND SUPPLIES;

The successful contractor is required to supply all labour, supervision, materials and equipment necessary to complete this contract. This includes, but is not limited to all cleaning products, garbage bags, toilet paper, paper towels, sanitary napkins, hand cleaner, hand & body soap for showers and washrooms, etc.

The successful contractor is to buy the Deb Sunflower Heavy Duty Hand Cleaner and the Deb – Hair & Body Shampoo from Guillevin International who the City has a contract with and use this soap only in the dispensers. The successful contractor is to buy the Paper Towels and Toilet Paper from Swish Maintenance Ltd. who the City has a contract with and use only these products in the dispensers.

The successful contractor will be required to supply recycling bags for areas where the City places recycling bins and also to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.

EXETER ROAD OPERATIONS CENTRE CUSTODIAL TASK & FREQUENCY LOG BOOK

Work will be performed in daily from 7:00 a.m. to 11:00 p.m. “WEEKLY” maintenance will be performed on the Tuesdays of the month. “MONTHLY” work will be performed on the 2nd Tuesday of each month. “QUARTERLY” work will be performed in January, April, July, and October the 2nd week of the month. “BI-ANNUALLY” work will be performed in May and November the 2nd week of the month “ANNUALLY” work will be performed in May the 2nd week of the month

Signature: ________________________ Date:__________________________ Time In: __________________________ Time Out: ___________________

MONTHLY

THREE TIMES A DAY – 8:30 AM; 1:30 PM and 9 PM

Lunchroom and Gathering Room 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Wash all floors, moving furniture as required. yes___ no___ 3. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 4. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 5. Top up all soap, toilet paper and paper towel yes___ no___ 6. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 7. All lunch room tables to be cleaned after each coffee break and after each lunch break. yes___ no___ 8. Empty recycling containers to appropriate containers yes___ no___

ONCE DURING DAY SHIFT AND ONCE DURING AFTERNOON SHIFT

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Waste paper and refuse containers emptied and cleaned including receptacle covers. yes___ no___ 7. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 8. Toiletry supplies, including napkins, and soap replenished. yes___ no___

Entrance ways 1. Are to be swept and mopped and if weather dictates, as often as needed to keep area

clean, safe and dry. yes___ no___

Locker Rooms 1. Washroom areas to be cleaned as outlined and detailed earlier. yes___ no___ 2. Shower area walls to be washed with disinfectant. yes___ no___ 3. Floor throughout all areas washed and disinfected. yes___ no___ 4. All dispensers replenished. yes___ no___ 5. Seating damp wiped with disinfectant. yes___ no___ 6. Walls spot cleaned. yes___ no___ 7. Tops of lockers dusted, debris removed, and locker fronts spot cleaned. yes___ no___ 8. Bright work cleaned. yes___ no___ 9. Hair and debris removed from all floor drains and drains sanitized. yes___ no___

Mechanical Service Bays 1. Garage floors to be swept during each shift yes___ no___ 2. All oil spoils to be attended to using an “oil dry” compound. yes___ no___


DAILY TASKS General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Wash all floors, moving furniture as required. yes___ no___ 3. Vacuum all carpeting moving furniture as required. yes___ no___ 4. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 5. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 6. Clean all hand rails. yes___ no___ 7. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 8. Entrance doors and glazing must have the fingerprints removed. yes___ no___ 9. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 10. Custodial Storage Room to be cleaned. yes___ no___ 11. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 12. Walls in all areas spot cleaned. This includes offices areas, corridors and stairwells. yes___ no___ 13. Spot clean any stains or spills on any carpets yes___ no___ 14. Empty recycling containers to appropriate containers yes___ no___ Office, Conference & Training Rooms and Reception 1. Surface of furniture fixtures and business equipment will be dusted (i.e. desks, tables, chairs, file cabinets, telephones, computers, window ledges, fax machines, photocopier, cabinets, etc.) yes___ no___ 2. Finger marks removed from walls, light switches and glass. yes___ no___ 3. All phone receivers are to be cleaned. yes___ no___ Hallways 1. Sweep and mop all floors yes___ no___ Security Guard Shack 1. Security Guard House to be swept, floor mopped and glass cleaned daily. yes___ no___

WEEKLY TASKS General Services 1. Partition glass on all entrance doors to be washed inside and out. yes___ no___ 3. Spray buff all vinyl floors, moving furniture as required. yes___ no___ Mechanical and Misc. Areas. 1. Sweep and mop all floors yes___ no___ Service Bays 1. Clean grease pits. yes___ no___ Washroom Areas 1. Partitions and walls washed using a germicidal detergent yes___ no___ 2. Top of partitions and all other ledges within 10 feet of floor to be dusted. yes___ no___

MONTHLY, QUARTERLY, BI-ANNUALLY

General Services 1. Garbage cans/receptacles washed out - monthly yes___ no___ 2. All interior windows cleaned - monthly yes___ no___ 3. Clean all baseboards - monthly yes___ no___ 4. Clean ventilation grills - quarterly yes___ no___ 5. All vinyl, tile and terrazzo floors stripped, sealed and waxed - bi-annually yes___ no___ 6. All vinyl and plastic furniture is to be thoroughly cleaned - bi-annually yes___ no___ 7. Clean all window blinds - annually yes___ no___


MONTHLY, QUARTERLY, BI-ANNUALLY

Offices, Conference & Training Rooms and Reception 1. Wall hangings, top of doors, high ledges, exit signs, wall clocks dusted - monthly yes___ no___ Service Bays 1. Garage floors to be power washed (using concrete cleaner) - annually yes___ no___ Garage Doors 1. Both sides of “All Overhead doors” are to be power washed - annually yes___ no___

NOTE: STRIPPING, SEALING AND WAXING FLOORS IS INCLUDED IN THIS SPECIFICATION

THE CORPORATION OF THE CITY OF LONDON PURCHASING AND SUPPLY SPECIFICATION

DATE ISSUED: 1997-06-04 SPECIFICATION NUMBER: 910-39-03 DATE REVISED: Sept. 17, 2013 SUPERSEDES: 2008-05-30 PREPARED BY: Facility Services CHECKED BY: ___________________________ Val Morgado

SCOPE & PURPOSE: The scope and purpose of this specification is to outline the City of London's requirements for the supply of a Custodial Maintenance Service at the Training Complex at #9 Fire Station, 746 Wellington Road

SPECIFICATIONS: Square footage of the Facility is approx. 2,000 sq. ft. 1. SCHEDULED MAINTENANCE:

The work is to be performed on Friday and Tuesday evenings between the hours of 6:00 p.m. and 11:00 p.m. Commencing January 2014 work will be required once a week only on Friday evening between the hours of 6:00 p.m. and 11:00 p.m.





The performance of this type of clean-up should not affect the cleaning schedule and the successful contractor is required to include in his submission, a cost that would allow for these eventualities. The successful contractor shall be on twenty-four (24) hour call for emergencies.

4. PERFORMANCE:

Should the successful contractor’s employee(s) be unable to work (sick, etc.) the successful contractor is still totally responsible for completing the necessary work. Failure to do so will result in an appropriate credit to that month’s invoice and may result in cancellation of the contract. The City does not take responsibility for sick calls of the contractors employees. Failure to perform the cleaning at the specified time and date as identified in SCHEDULED MAINTENANCE will result in credits or cancellation of the contract.

SPECIFICATION 910-39-03 PAGE 2 OF 4

5. PERSONNEL: a) Custodial personnel must be screened, bonded and wear identification. b) The custodial personnel will be required to sign in and out in the log book indicating times of arrival and

departure for every shift. They will fill out the log sheet indicating what cleaning was performed. c) The successful contractor will provide a list of employees and supervisors, names and telephone

numbers. d) The City will also provide a list of key personnel and telephone numbers to the successful contractor. e) The City reserves the right to screen the contract’s employees and select who should be ‘on site’. f) All custodial personnel must have completed the Health and Safety Training Program and the Cleaning

Training Program. 6. LOG BOOK: a) The sheets for the log book will be provided by the contractor and will remain at each facility. The City

will supply the initial log sheet for the contractor to have duplicated. b) The successful contractor must report any problems, repairs required or safety matters in the log book

for response by the Facility Manager. c) The Facility Manager or designate will also make comments in the log book for action to be taken by

the Custodial Company. d) The custodial personnel will leave the completed log sheet in the log book at each location after each

cleaning. e) All custodial personnel, supervisors or any person associated with the custodial contract company will

sign in the log book every time they visit the facility. f) Supply requisitions by the custodial personnel will be logged in the log book detailing date of request,

supplies requested and date supplies arrived. g) Failure to meet any of the above will result in appropriate credits or cancellation of the contract. 7. SUPERVISION and MEETINGS: a) The successful contractor is responsible for supervision of the performance of and the custodial

personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will visit the site weekly to check staff and log books to ensure compliance to contractual obligations. The successful contractor’s supervisor will sign in and out of the log book at all visits.

b) The successful contractor's supervisor is expected to meet monthly with the Facility Manager or designate.

c) Failure to meet a) and b) will result in appropriate credits or cancellation of the contract. 8. EQUIPMENT AND SUPPLIES:

The successful contractor is required to supply all labour, supervision, materials and equipment necessary to complete this contract. This includes, but is not limited to all cleaning products, etc. The City will supply toilet paper, paper towels, hand soap, garbage bags, and napkins. The successful contractor will be required to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.

#9 FIRE HALL CUSTODIAL TASK & FREQUENCY LOG BOOK

Work will be performed on the evenings on Friday and Tuesday between 6:00 p.m. and 11:00 p.m. Commencing January 2014 work will be performed on Friday evening between 6:00 p.m. and 11:00 p.m. “WEEKLY” maintenance will be performed on Fridays. “MONTHLY” work will be performed on the 2nd Friday of each month. “ANNUALLY” work will be performed in April on the 2nd Friday of the month. In the case of a stat holiday, work will be performed on the next working day at the same time. Signature: _______________ Date: ___________________ Time In: ___________________ Time Out: _____________

DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Waste paper and refuse containers emptied and cleaned including receptacle covers. yes___ no___ 7. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 8. Toiletry supplies, including napkins, and soap replenished. yes___ no___ 9. Partitions and walls washed using a germicidal detergent yes___ no___ General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Wash all floors, moving furniture as required. yes___ no___ 3. Vacuum all carpeting moving furniture as required. yes___ no___ 4. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 5. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 6. Clean all hand rails. yes___ no___ 7. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 8. Entrance doors and glazing must have the fingerprints removed. yes___ no___ 9. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 10. Custodial Storage Room to be cleaned. yes___ no___ 11. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 12. All lunch room tables to be cleaned after each coffee break and after each lunch break. yes___ no___ 13. Walls in all areas spot cleaned. yes___ no___ 14. Spot clean any stains or spills on any carpets yes___ no___ 15. Empty recycling containers to appropriate containers yes___ no___ Offices and Training Room. 1. Surface of furniture fixtures and business equipment will be dusted (i.e. desks, tables, chairs, file cabinets, telephones, computers, window ledges, fax machines, photocopier, cabinets, etc.) yes___ no___ 2. All phone receivers are to be cleaned. yes___ no___ Locker Rooms 1. Washroom areas to be cleaned as outlined and detailed earlier. yes___ no___ 2. Shower area walls to be washed with disinfectant. yes___ no___ 3. Floor throughout all areas washed and disinfected. yes___ no___ 4. All dispensers replenished. yes___ no___ 5. Seating damp wiped with disinfectant. yes___ no___


6. Walls spot cleaned. yes___ no___ 7. Tops of lockers dusted, debris removed, and locker fronts spot cleaned. yes___ no___ 8. Bright work cleaned. yes___ no___ 9. Hair and debris removed from all floor drains and drains sanitized. yes___ no___ Kitchens & Kitchen Lounge: 1. Clean all tables, chairs, counters, sinks, etc. yes___ no___ 2. All stainless steel to be cleaned with stainless steel cleaner. yes___ no___ 3. Clean all appliances (fridges, stove tops, microwaves, etc.) yes___ no___ Entrance 1. Wash floors. yes___ no___ 2. Clean door windows inside and out (both doors where applicable) yes___ no___ 3. Clean matting. yes___ no___ 4. Spot clean walls. yes___ no___

WEEKLY TASKS General Services 1. Clean all interior windows, inside and outside yes___ no___ 2. Garbage cans and receptacles washed out yes___ no___ 3. Spray buff all vinyl and terrazzo floors yes___ no___ 4. Partition glass on all entrance doors to be washed inside and out. yes___ no___ Offices and Training Room 1. Wall hangings, tops of doors, high ledges, exit signs, wall clocks dusted yes___ no___ Washrooms 1. Tops of partitions and all other ledges within 10 feet of the floor to be dusted yes___ no___ 2. Partitions and walls washed yes___ no___

MONTHLY General Services 1. Garbage cans/receptacles washed out - monthly. yes___ no___ 2. Clean ventilation grills - monthly yes___ no___ 3. Clean all baseboards – monthly yes___ no___ 4. Spray buff all vinyl floors, moving furniture as required - monthly yes___ no___ 5. All plumbing, electrical, HVAC ducts, pipes, bars, rods, etc. within 12 feet of all floors,

decks and stairwells are to be vacuumed and wiped clean - monthly yes___ no___ 6. Clean all window blinds - annually yes___ no___ 7. All vinyl and plastic furniture is to be thoroughly cleaned - annually yes___ no___

THE CORPORATION OF THE CITY OF LONDON

PURCHASING AND SUPPLY DIVISION SPECIFICATION

DATE ISSUED: June 4, 1997 SPECIFICATION NUMBER: 910-39-00 DATE REVISED: Sept. 13, 2013 SUPERSEDES: September 23, 2008 PREPARED BY: Facility Services CHECKED BY: ___________________________ Val Morgado

SCOPE & PURPOSE: The scope and purpose of this specification is to outline the City’s requirements for a complete Custodial Maintenance Service for the Tourist Information Centre, 696 Wellington Road South, London, Ontario.

SPECIFICATIONS: 1. SCHEDULED MAINTENANCE: Occupancy - Approximately 40,000 people per year.

The contractor will be responsible for providing the custodial maintenance service for the following:

The cleaning will be done seven (7) days a week and is to be performed starting at 8:00 p.m. Washrooms will be cleaned as specified and all waste receptacles (inside and outside the centre) are to be cleaned at 1:00 p.m. daily.

The Information Centre will be closed December 25th and 26th. Information Centre will be closed Good Friday and Easter Sunday. The Information Centre will operate on all other statutory holidays.

2. DESCRIPTION OF SERVICE:

See attached CUSTODIAL TASK & FREQUENCY LOG BOOK setting out the frequency of the work to be done. This Task & Frequency Log Book is to be used as the Log Book.



The performance of this type of clean-up should not affect the cleaning schedule and the successful contractor is required to include in his submission, a cost that would allow for these eventualities. The successful contractor shall be on twenty-four (24)-hour call for emergencies.

4. PERFORMANCE:













personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will visit the site once a week to check staff and log book to ensure contractual obligations are being fulfilled. The successful contractor’s supervisor will sign in and out of the log book at all visits.


c) Failure to meet a) and b) will result in appropriate credits or cancellation of the contract. 8. EQUIPMENT AND SUPPLIES;


The successful contractor is to buy the Skin Care Products from the contractor who the City has a contract with and use this soap only in the dispensers. The contractor is to buy the Paper Towels and Toilet Paper from the contractor who the City has a contract with and use only these products in the dispensers. The successful contractor will be required to supply recycling bags for areas where the City places recycling bins and to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.


9. SECURITY SYSTEM:

This facility has a security system that is monitored by an Alarm Monitoring Company. The successful contractor’s supervisor will be instructed on the proper use of this system and will be responsible for instructing all their employees on its use. The custodial personnel must to be able to arm and disarm the system. It is the successful contractor’s responsibility to ensure all custodial personnel are able to operate the system. The alarm system will indicate if doors are not secured when they are trying to arm the system. The custodial personnel will secure these doors if the alarm panel indicates that they are not secured. Some of the doors do not allow anyone to open the door at any time or the alarm will go off. The location of these doors will be given to the successful contractor. If the custodial personnel accidentally make a mistake and sets off the alarm, they are to immediately call City Hall Security at 661-2500 Ext 4577. The custodial personnel will tell Security what has happened and have Security contact the Facility Manager or designate. If the janitor does not let the Commissionaire know that they have made a mistake with the alarm system, a Security Company will be dispatched to the location to investigate the alarm. The City will be billed for this call-in. Any costs incurred from call-ins of the Security Company caused by the custodial company will be subtracted from the monthly bill submitted by the custodial company.

TOURIST & INFORMATION CENTRE CUSTODIAL TASK & FREQUENCY LOG BOOK

“SUMMER” - Work will be performed daily at 8:00 p.m. with a day clean-up at 1:00 p.m. “WINTER” – Work will be performed on Thursday, Friday and Saturday at 8:00 p.m. No day clean-up. “WEEKLY” - maintenance will be performed on Thursdays of the month. “MONTHLY” - work will be performed on the 2nd Thursday of each month. “QUARTERLY” - work will be performed in January, April, July, and October the 2nd week of the month. “BI-ANNUALLY” - work will be performed in May and November the 2nd week of the month “ANNUALLY” - work will be performed during the 2nd week of December Signature: __________________________ Date: ___________________ Time In: ____________________ Time Out: ________________

DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Waste paper and refuse containers emptied and cleaned including receptacle covers. yes___ no___ 7. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 8. Toiletry supplies, including napkins, and soap replenished. yes___ no___ General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Set up and take down of tables, chairs and equipment may be required. yes___ no___ 3. Wash all floors, moving furniture as required. yes___ no___ 4. Vacuum all carpeting moving furniture as required. yes___ no___ 5. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 6. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 7. Clean all hand rails. yes___ no___ 8. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 9. Clean window glazing on entrance doors and side lights (inside and out). yes___ no___ 10. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 11. The Custodial Storage Room are to be cleaned. yes___ no___ 12. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 13. Walls in all areas spot cleaned. yes___ no___ 14. Spot clean any stains or spills on any carpets yes___ no___ 15. Empty recycling containers to appropriate containers yes___ no___ Visitor Reception and Meeting Areas 1. Surface of furniture fixtures and business equipment will be dusted (ie. desks, yes___ no___ tables, chairs, file cabinets, telephones, window ledges, fax machines, photocopier, cabinets, etc.) 2. Finger marks removed from walls, light switches and glass. yes___ no___ 3. All phone receivers to be cleaned. yes___ no___ Kitchen Areas 1. Wipe counters. yes___ no___ 2. Clean and sanitize sinks using stainless steel cleaner on all stainless steel. yes___ no___

TOURIST & INFORMATION CENTRE

CUSTODIAL TASK & FREQUENCY LOG BOOK

Exterior 1. Litter is to be removed from the exterior of the building, including the parking lot area yes___ no___ 2. Exterior garbage cans are to be emptied. yes___ no___ 3. Sweep the area outside the main entrance. yes___ no___ Janitor’s Closet 1. To be cleaned daily. No garbage is to remain in this room. yes___ no___

WEEKLY TASKS General Services 1. Clean all baseboards yes___ no___ 2. Spray buff all vinyl floors, moving furniture as required. yes___ no___ 3. Vacuum all upholstered furniture. yes___ no___ 4. Garbage to be taken to the curb the evening prior to when the garbage is due to be picked up. yes___ no___ Washroom Areas 1. Partitions and walls washed using a germicidal detergent yes___ no___ 2. Top of partitions and all other ledges within 10 feet of floor to be dusted. yes___ no___ Office 1. Wall hangings, top of doors, high ledges, exit signs, wall clocks dusted. yes___ no___ Store Room 1. Sweep out and dust, moving boxes as required. yes___ no___

Garbage 1. Take garbage to the curb as per schedule. yes___ no___

MONTHLY, QUARTERLY, BI-ANNUALLY, ANNUALLY

General Services 1. Garbage cans/receptacles washed out - monthly. yes___ no___ 2. Clean ventilation grills - quarterly yes___ no___ 3. Clean all window blinds - bi-annually yes___ no___ 4. All vinyl and plastic furniture is to be thoroughly cleaned - bi-annually yes___ no___ 5. All light fixtures to be cleaned - bi-annually yes___ no___ Storage Room 1. Mop out, moving boxes as required - monthly yes___ no___


DATE ISSUED: 1997-06-04 SPECIFICATION NUMBER: 910-39-02 DATE REVISED: Sept. 13, 2013 SUPERSEDES: 2011-03-09 PREPARED BY: Facilities CHECKED BY: ___________________________ Val Morgado

SCOPE & PURPOSE: The scope and purpose of this specification is to outline the City of London's requirements for a complete Custodial Maintenance Service at the Fire Department Headquarters, 400 Horton Street, London, Ontario.

#1 FIRE HALL – 2nd and 3rd Floors and Stairwells Square footage of the Facility is approx. 3,000 sq. ft. 1. SCHEDULED MAINTENANCE:

The schedule for the work will be Tuesday night and Saturday afternoon. The work will be completed between 5:00 p.m. and 11:00 p.m. on Tuesday between 9:00 a.m. and 3:00 p.m. on Saturday.






4. PERFORMANCE:

Should the successful contractor’s employee(s) be unable to work (sick, etc.) the successful contractor is still totally responsible for completing the necessary work. Failure to do so will result in an appropriate credit to that month’s invoice and may result in cancellation of the contract. The City does not take responsibility for sick calls of the contractors employees. Failure to perform the cleaning at the specified time and date as identified in SCHEDULED MAINTENANCE, will result in credits or cancellation of the contract.

SPECIFICATION 910-39-02 Page 2 of 4




Training Program. 6. LOG BOOK: a) The sheets for the log book will be provided by the successful contractor and will remain at each facility.

The City will supply the initial log sheet for the successful contractor to have duplicated. b) The contractor must report any problems, repairs required or safety matters in the log book for

response by the Facility Manager. c) The Facility Manager or designate will also make comments in the log book for action to be taken by





personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will visit each location every day there is cleaning being performed. The successful contractor’s supervisor will sign in and out of the log book at all visits.





Work will be performed on Tuesdays between 5:00 p.m. and 11:00 p.m. and Saturday between 9:00 a.m. and 3:00 p.m. “WEEKLY” maintenance will be performed on the Saturday of the week. “MONTHLY” work will be performed on the 2nd Saturday of each month. “ANNUALLY” work will be performed on the 2nd Saturday of October of each year. Signature: ________________ Date: ___________________ Time In: ___________________ Time Out: _____________

DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 7. Toiletry supplies, including napkins, and soap replenished. yes___ no___ 8. Partitions and walls washed using a germicidal detergent yes___ no___ General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Elevator interior, exterior doors on all floors and door track on all floors to be cleaned yes___ no__ 3. Wash all floors, moving furniture as required. yes___ no___ 4. Vacuum all carpeting moving furniture as required. yes___ no___ 5. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 6. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 7. Clean all hand rails. yes___ no___ 8. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 9. Entrance doors and glazing must have the fingerprints removed. yes___ no___ 10. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 11. Custodial Storage Room to be cleaned. yes___ no___ 12. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 13. All lunch room tables to be cleaned after each coffee break and after each lunch break. yes___ no___ 14. Walls in all areas spot cleaned. yes___ no___ 15. Spot clean any stains or spills on any carpets yes___ no___ 16. Empty recycling containers to appropriate containers yes___ no___ Offices, Boardroom, Computer & Communications Areas, Waiting Room, Etc. 1. Surface of furniture fixtures and business equipment will be dusted (i.e. desks, tables, chairs, file cabinets, telephones, computers, window ledges, fax machines, photocopier, cabinets, etc.) yes___ no___ 2. Finger marks removed from walls, light switches and glass. yes___ no___ 3. All phone receivers are to be cleaned. yes___ no___ Locker Rooms 1. Washroom areas to be cleaned as outlined and detailed earlier. yes___ no___ 2. Shower area walls to be washed with disinfectant. yes___ no___ 3. Floor throughout all areas washed and disinfected. yes___ no___ 4. All dispensers replenished. yes___ no___ 5. Seating damp wiped with disinfectant. yes___ no___


Locker Rooms…cont’d 6. Walls spot cleaned. yes___ no___ 7. Tops of lockers dusted, debris removed, and locker fronts spot cleaned. yes___ no___ 8. Bright work cleaned. yes___ no___ 9. Hair and debris removed from all floor drains and drains sanitized. yes___ no___ Kitchens & Kitchen Lounges: 1. Clean all tables, chairs, counters, sinks, etc. yes___ no___ 2. All stainless steel to be cleaned with stainless steel cleaner. yes___ no___ 3. Clean all appliances (fridges, stove tops, microwaves, etc.) yes___ no___ Entrances and Stairwells (3) 1. Wash floors. yes___ no___ 2. Clean door windows inside and out (both doors where applicable) yes___ no___ 3. Clean matting. yes___ no___ 4. Spot clean walls. yes___ no___

WEEKLY TASKS

General Services 1. Clean all interior windows, inside and outside yes___ no___ 2. Garbage cans and receptacles washed out yes___ no___ 3. Spray buff all vinyl and terrazzo floors yes___ no___ 4. Partition glass on all entrance doors to be washed inside and out. yes___ no___ Entrance/Main Lobby/Main Corridor 1. Clean the inside and outside of all windows yes___ no___ 2. Lift front entrance floor grills and mats and vacuum underneath yes___ no___ 3. Clean all window sills yes___ no__ Offices, Front Desk, and Meeting Rooms 1. Wall hangings, tops of doors, high ledges, exit signs, wall clocks dusted yes___ no___ Washrooms 1. Tops of partitions and all other ledges within 10 feet of the floor to be dusted yes___ no___ 2. Partitions and walls washed yes___ no___ Stairwells 3. Clean walls, window sills, handrails and under part of stairs (beams, etc.). yes___ no___ Supervisor Site Visit – Weekly update to Gwen Francis yes___ no___

MONTHLY, ANNUALLY General Services 1. Garbage cans/receptacles washed out - monthly. yes___ no___ 2. Clean ventilation grills - monthly yes___ no___ 3. Clean all baseboards - monthly yes___ no___ 4. Spray buff all vinyl floors, moving furniture as required - monthly yes___ no___ 5. All plumbing, electrical, HVAC ducts, pipes, bars, rods, etc. within 12 feet of all floors, decks and stairwells are to be vacuumed and wiped clean - monthly yes___ no___ 6. All vinyl, tile and terrazzo floors stripped, sealed and waxed - annually yes___ no___ 7. Clean all window blinds - annually yes___ no___ 8. All vinyl and plastic furniture is to be thoroughly cleaned - annually yes___ no___


DATE ISSUED: June 4, 1997 SPECIFICATION NUMBER: 910-39-04

DATE REVISED: Sept. 13, 2013 SUPERSEDES: January 26, 2011

PREPARED BY: Facility Services CHECKED BY: ___________________________ Andy Barta

SCOPE & PURPOSE: To outline the City of London's Requirements to provide a complete Custodial Maintenance Service for the AJ Tyler Operations Centre, 663 Bathurst Street, London Ontario.

7:00 a.m. – 11:00 p.m. - Monday to Friday Square footage of the Facility is approx. 27,000 sq. ft. 1. SCHEDULED MAINTENANCE:

At least one cleaner will be on site from 7:00 a.m. until 11:00 p.m., Monday through Friday except the following Statutory Holidays: New Years, Good Friday, Easter Monday, Victoria Day, Dominion Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, Boxing Day. During winter operations, there must be a 2nd person brought in on day shift during heavy snow periods. Work needed to be done to meet the requirements of this contract can be done at other times than the 7:00 a.m. until 11:00 p.m. stated. This includes weekends.






4. PERFORMANCE:



5. PERSONNEL: a) Custodial personnel must be screened, bonded and wear identification.






6. LOG BOOK: a) The sheets for the log book will be provided by the contractor and will remain at each facility. The City

of London will supply the initial log sheet for the successful contractor to have duplicated.






g) Failure to meet any of the above will result in appropriate credits or cancellation of the contract. 7. SUPERVISION and MEETINGS: a) The successful contractor is responsible for supervision of the performance of and the custodial

personnel in all the facilities awarded to the contract company. The contractor’s supervisor will visit the site to check the staff and log book to ensure contractual obligations are being fulfilled. The contractor’s supervisor will sign in and out of the log book at all visits.






The successful contractor is to buy the Deb Sunflower Heavy Duty Hand Cleaner and the Deb – Hair & Body Shampoo from Guillevin International who the City has a contract with and use this soap only in the dispensers. The successful contractor is to buy the Paper Towels and Toilet Paper from Swish Maintenance Ltd. who the City has a contract with and use only these products in the dispensers. The successful contractor will be required to supply recycling bags for areas where the City places recycling bins and to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.

A. J. TYLER OPERATIONS CENTRE CUSTODIAL TASK & FREQUENCY LOG BOOK

DAY SHIFT- 7:00AM to 3:00 PM


EXTERIOR – Near start of Shift

1. Empty Garbage containers, replace liners as required – One container at admin entrance, two at entrances to training centre and one in the southwest corner by picnic table. yes___ no___

LUNCHROOM – 7:00 AM.

1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Wash all floors, moving furniture as required. yes___ no___ 3. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.) yes___ no___ 4. Top up all soap & paper towel. yes___ no___ 5. All counter tops and table tops are to be cleaned using a germicidal cleaner. yes___ no___ 6. Sweep/Mop meter shop yes___ no___

WASHROOM AREAS (Dispatch and mechanical areas) – 7:00 AM – 9 AM.

1. Floors mopped using neutral detergent. yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Waste paper and refuse containers emptied and cleaned including receptacle covers. yes___ no___ 7. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 8. Toiletry supplies, including napkins, and soap replenished. yes___ no___

LOCKER ROOM/SHOWERS – 7:00 AM – 9 AM.

1. Washroom areas to be cleaned as outlined and detailed earlier. yes___ no___ 2. Shower area walls to be washed with disinfectant. yes___ no___ 3. Floor throughout all areas washed and disinfected. yes___ no___ 4. All dispensers replenished. yes___ no___ 5. Seating damp wiped with disinfectant. yes___ no___ 6. Walls spot cleaned. yes___ no___ 7. Tops of lockers dusted, debris removed, and locker fronts spot cleaned yes___ no___ 8. Hair and debris removed from all floor drains and drains sanitized. yes___ no___

DISPATCH – 7:00 AM – 9 AM.

1. Clean and disinfect telephones. yes___ no___ 2. Clean both sides door glass. yes___ no___ 3. Empty Garbage containers, replace liners as required. yes___ no___ 4. Clean window sills (moving plants, etc. to do so). yes___ no___ 5. Spot clean walls, switches and glass. yes___ no___ 6. Dust all furniture fixture and business equipment i.e., desks, tables, filing cabinets, computers, fax machines, etc. yes___ no___ 7. Dust mop/damp mop floors. yes___ no___

CORRIDORS, STAIRS & HALLWAYS – 9:00 AM – 9:50 AM.

1. Dust mop/ damp mop mechanical corridor. yes___ no___ 2. Sweep/damp mop stairs (both mechanical sides and water works). yes___ no___ 3. Sweep/damp mop stairs (both administrative sides). yes___ no___ 4. Dust all railings and ledges in stairwells. yes___ no___ 5. Spot Clean walls, light switches and window sills in stairwells. yes___ no___


BREAK – 9:50. LUNCHROOM – 10 AM.

1. All counter tops and tables are to be cleaned using a germicidal cleaner. yes___ no___ SECURITY GUARD SHACK – 10:15 PM

1. Security Guard House to be swept, floor mopped and glass clean daily. yes___ no___ SMALL ENGINE SHOP & STORES – 10:30 AM.

1. Empty garbage containers, replace liners as required. yes___ no___ 2. Sweep floors small engine shop. yes___ no___ 3. Sweep/damp mop floors stores area. yes___ no___ 4. Clean and disinfect telephones. yes___ no___ 5. Dust all furniture fixture and business equipment i.e., desks, tables, filing cabinets, computers, fax machines, etc. yes___ no___

LUNCH – 12 Noon. LUNCHROOM – 12:30 PM.

1. All counter tops and table tops are to be cleaned using a germicidal cleaner. yes___ no___ MECHANICAL SERVICE BAYS - 12:45 PM.

1. Sweep both garage floors. yes___ no___ 2. Attend to all oils spills using an “Oil Dry” compound. yes___ no___ 3. Empty garbage containers, replace liners as required. yes___ no___ 4. Top up all paper towel and soap dispensers. yes___ no___

BREAK – 2:00 PM. MECHANICAL SERVICE BAYS (Continued) - 2:15 PM.

1. Sweep both garage floors. yes___ no___ 2. Attend to all oils spills using an “Oil Dry” compound. yes___ no___ 3. Empty garbage containers, replace liners as required. yes___ no___

CUSTODIAL ROOMS – 2:45 PM.

1. Clean equipment (vacuums, buffers, wet mops). yes___ no___ 2. Custodial Storage Room to be cleaned. yes___ no___ 3. Check off Custodial check list. yes___ no___

GENERAL SERVICE – Near end of shift.

1. Collected garbage to be taken out and deposited in the appropriate outside garbage containers. yes___ no___

END OF SHIFT – 3:00 PM.


WEEKLY TASKS GENERAL SERVICES

1. Clean all base boards (Tuesday). yes___ no___ 2. Spray buff all vinyl floors, moving furniture as required (Tuesday). yes___ no___ 3. Clean glass on all entrance doors inside and out (Thursday). yes___ no___

SERVICE BAYS

1. Clean grease pits in east bay (Thursday). yes___ no___ 2. Detailed cleaning of east bay (Friday). yes___ no___

WASHROOM AREAS

1. Partitions and walls washed using a germicidal detergent (Monday). yes___ no___ 2. Top of partitions and all other ledges within 10 feet of floor to be dusted (Monday). yes___ no___ 3. Shower stalls, walls and floors, to be scrubbed twice per week (Monday & Thursday). yes___ no___



DATE ISSUED: January 28, 2013 SPECIFICATION NUMBER: 910-39-39

DATE REVISED: Sept. 17, 2013 SUPERSEDES: January 28, 2013

PREPARED BY: Facility Services CHECKED BY: ___________________________ Andy Barta

SCOPE & PURPOSE: To outline the City of London's Requirements to provide a complete Custodial Maintenance Service for the The Water Operations Building located in the AJ Tyler Operations Centre, 663 Bathurst Street, London Ontario.

8:30 a.m. – 12:30 p.m. - Monday to Friday and 4:30 p.m. – 8:30 p.m. - Monday to Friday Square footage of the Facility is approx. 7,000 sq. ft. 1. SCHEDULED MAINTENANCE:

At least one cleaner will be on site from 7:00 a.m. until 11:00 p.m., Monday through Friday except the following Statutory Holidays: New Years, Good Friday, Easter Monday, Victoria Day, Dominion Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, Boxing Day. During winter operations, there must be a 2nd person brought in on day shift during heavy snow periods. Work needed to be done to meet the requirements of this contract can be done at other times than the 7:00 a.m. until 11p.m. stated. This includes weekends.






4. PERFORMANCE:







The City will supply the initial log sheet for the contractor to have duplicated. b) The successful contractor must report any problems, repairs required or safety matters in the log book






personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will the site each week to check staff and log books ensure compliance to contractual obligations. The successful contractor’s supervisor will sign in and out of the log book at all visits.




The successful contractor is to buy the Skin Care Products from the successful contractor who the City has a contract with and use this soap only in the dispensers. The successful contractor is to buy the Paper Towels and Toilet Paper from the contractor who the City has a contract with and use only these products in the dispensers. The successful contractor will be required to supply recycling bags for areas where the City places recycling bins and also to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.


WATER OPERATIONS BUILDING DAY SHIFT- 8:30 A.M. TO 12:30 P.M.

Signature: Date: Time In: Time Out:

2nd Floor men’s/ ladies’ washrooms 8:30 a.m. 1) Floors mop using neutral detergent yes_____no ______

2) Mirrors powder shelves , bright work cleaned and polished yes_____no ______

3) All basins, bowls , urinals including underside to be washed and sanitized yes_____no ______

4) Both sides of toilet seats washed and sanitized yes_____no ______

5) Countertops washed yes_____no ______

6) Waste paper and refuse containers emptied and cleaned

including receptacle covers yes_____no ______

7) Paper towel and sanitary disposal receptacles emptied and cleaned yes_____no ______

8) Toiletry supplies, including napkins, and soap replenished yes_____no ______

Locker Room/ Showers 8:30 a.m. - 10:00 a.m. 1) Washroom areas cleaned as per previous detail yes_____no ______

2) Shower area walls washed with disinfectant. yes_____no ______

3) Floor throughout washed and disinfected yes_____no ______

4) All dispensers replenished yes_____no ______

5) Seating damp wiped with disinfectant yes_____no ______

6) Walls spot cleaned yes_____no ______

7) Tops of lockers dusted, debris removed, and locker fronts spot cleaned yes_____no ______

8) Hair and debris removed from floor drains and drains sanitized yes_____no ______

Lunchroom and corridor 10:00 a.m. -11:00 a.m. 1) All refuse containers emptied and plastic basket liners replaced yes_____no ______

2) Wash all floors moving furniture as required yes_____no ______

3) All stainless steel to be cleaned with stainless cleaner(sinks, counters etc) yes_____no ______

4) Top up all soap and paper towel yes_____no ______

5) All counter tops and tables are to be cleaned using germicidal cleaner yes_____no ______

6) Spot clean walls, light switches and window sills yes_____no ______

10:30 Break Staircase 11:00 a.m. - 12:30 p.m. 1) Sweep damp mop stairs (south wash down stair case by others) yes_____no ______

2) Dust all railings and ledges yes_____no ______

3) Spot clean walls, light switches yes_____no ______


Main floor washrooms as per second floor

Main Floor Offices corridors and Lunch room 11:00 a.m. -12:30 p.m.

1) Corridors and lunch room as 2nd floor yes_____no ______

2) clean both sides of glass yes_____no ______

3) Empty garbage containers yes_____no ______

4) Clean windows sills (moving obstacles to do so plants etc.) yes_____no ______

5) Spot clean walls, switches and glass yes_____no ______

6) Dust all furniture fixtures and business equipment i.e. desks tables, filing cabinets yes_____no ______

7) Clean floors : note vacuuming done on evenings yes_____no ______

Afternoon Shift ---same as days with exception of vacuuming carpeted areas.

Weekly

Floors in meter repair shop and north storage swept and damped mopped 3x per week


DATE ISSUED: 2003-03-18 SPECIFICATION NUMBER: 910-39-28 DATE REVISED: Sept. 17, 2013 SUPERSEDES: 2008-05-30 PREPARED BY: Facility Services CHECKED BY: ___________________________ Val Morgado

SCOPE & PURPOSE: To outline the City of London's Requirements to provide a complete Custodial Maintenance Service for the J Allyn Taylor Building, 267 Dundas Street, London, Ontario.

SPECIFICATIONS: Square footage of the Facility is approx. 4,000 sq. ft. per floor. There is a basement and five (5) floors of office space. 1. SCHEDULED MAINTENANCE:

Cleaning will be as follows: 1st FLOOR Cleaned according to specifications between the hours of 5:00 p.m. and 1:00 a.m., Monday through Sunday except the following Statutory Holidays: New Years, Good Friday, Easter Monday, Christmas Day, Boxing Day. Basement and all other floors except 1st Cleaned according to specifications between the hours of 5:00 p.m. and 1:00 a.m. Monday through Friday except the following Statutory Holidays: New Years, Good Friday, Easter Monday, Victoria Day, Dominion Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, Boxing Day.






SPECIFICATION 910-39-28 PAGE 2 0F 5

4. PERFORMANCE:











supplies requested and date supplies arrived. g) Failure to meet any of the above will result in appropriate credits or cancellation of the contract. 7. SUPERVISION AND MEETINGS: a) The successful contractor is responsible for supervision of the performance of and the custodial

personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will visit the site weekly to check staff and log book to ensure contractual obligations are being fulfilled. The successful contractor’s supervisor will sign in and out of the log book at all visits.



SPECIFICATION 910-39-28 PAGE 3 0F 5

8. EQUIPMENT AND SUPPLIES:


The successful contractor is to buy the Skin Care Products from the contractor who the City has a contract with and use this soap only in the dispensers. The successful contractor is to buy the Paper Towels and Toilet Paper from the contractor who the City has a contract with and use only these products in the dispensers. The successful contractor will be required to supply recycling bags for areas where the City places recycling bins and also to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.

9. SECURITY SYSTEM:

This facility has a security system that is monitored by an Alarm Monitoring Company. The successful contractor’s supervisor will be instructed on the proper use of this system and will be responsible for instructing all their employees on its use. The custodial personnel must to be able to arm and disarm the system. It is the successful contractor’s responsibility to ensure all custodial personnel are able to operate the system.

The alarm system will indicate if doors are not secured when they are trying to arm the system. The custodial personnel will secure these doors if the alarm panel indicates that they are not secured. Some of the doors do not allow anyone to open the door at any time or the alarm will go off. The location of these doors will be given to the successful contractor. If the custodial personnel accidentally make a mistake and sets off the alarm, they are to immediately call City Hall Security at 661-4577. The custodial personnel will tell Security what has happened and have Security contact the Facility Manager or designate.

If the janitor does not let the Commissionaire know that they have made a mistake with the alarm system, a Security Company will be dispatched to the location to investigate the alarm. The City will be billed for this call-in. Any costs incurred from call-ins of the Security Company caused by the custodial company will be subtracted from the monthly bill submitted by the custodial company.

J. ALLYN TAYLOR BUILDING CUSTODIAL TASK & FREQUENCY LOG BOOK

Work will be performed in daily from 5:00 p.m. to 1 a.m. “WEEKLY” maintenance will be performed on the Tuesdays of the month. “MONTHLY” work will be performed on the 2nd Tuesday of each month. “BI-ANNUALLY” work will be performed in May and November the 2nd week of the month “ANNUALLY” work to be completed the 2nd week of November

Signature: __________________________ Date: ______________ Time In: ___________ Time Out: ___________

DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Waste paper and refuse containers emptied and cleaned including receptacle covers. yes___ no___ 7. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 8. Toiletry supplies, including napkins, and soap replenished. yes___ no___ General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Wash all floors, moving furniture as required. yes___ no___ 3. Vacuum all carpeting moving furniture as required. yes___ no___ 4. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 5. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 6. Clean all hand rails. yes___ no___ 7. Top up all soap, toilet paper, paper towel and napkin dispensers. Yes___ no___ 8. Clean window glazing on entrance doors . yes___ no___ 9. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 10. The Custodial Storage Room are to be cleaned. yes___ no___ 11. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 12. Walls in all areas spot cleaned. yes___ no___ 13. Spot clean any stains or spills on any carpets yes___ no___ 14. Stairwells to be mopped clean yes___ no___ 15. Empty recycling containers to appropriate containers yes___ no___ Entrance/Main Lobby/Main Corridor 1. Clean all entrance and door area windows (both sides) yes___ no___ 2. Mop floors using neutral detergent yes___ no___ 3. Rubber matting and door mats will be thoroughly cleaned yes___ no___ 4. Clean front entrance way floor grill yes___ no___ 5. All benches, furniture and other objects are to be moved and the area around, cleaned yes___ no___ 6. All window sills are to be wiped clean yes___ no___ 7. The stairs and under part of the stairs are to be cleaned yes___ no___ Offices, Reception Areas 1. Surface of furniture fixtures and business equipment will be dusted (ie: desks,

tables, chairs, file cabinets, telephones, window ledges, fax machines, photocopier, cabinets, etc.) yes___ no___

2. Finger marks removed from walls, light switches and glass yes___ no___ 3. All phone receivers to be cleaned. yes___ no___

J. ALLYN TAYLOR BUILDING CUSTODIAL TASK & FREQUENCY LOG BOOK

Elevator 1. Clean elevator walls, panels, floor and door runners. yes___ no___

WEEKLY TASKS

General Services 1. Clean all interior windows, inside and outside yes___ no___ 2. Spray buff all vinyl and terrazzo floors including elevator. yes___ no___ 3. Wall hangings, tops of doors, high ledges, exit signs, wall clocks dusted yes___ no___ Entrance/Main Lobby/Main Corridor 1. Clean the inside and outside of all windows on the 1st floor yes___ no___ yes___ no___ Washrooms 1. Tops of partitions and all other ledges within 10 feet of the floor to be dusted yes___ no___ 2. Partitions and walls washed yes___ no___

MONTHLY, BI-ANNUALLY, ANNUALLY General Services 1. Garbage cans/receptacles washed out - monthly. yes___ no___ 2. Clean ventilation grills – bi-annually yes___ no___ 3. All plumbing, electrical, HVAC ducts, pipes, bars, rods, etc. within 12 feet of all floors,

decks and stairwells are to be vacuumed and wiped clean – bi-annually yes___ no___ 4. Clean all window blinds - annually yes___ no___ 5. All vinyl and plastic furniture is to be thoroughly cleaned - annually yes___ no___ *** NOTE – garbage and recycling materials will be taken daily to bins outside the building on the south west corner. On the appropriate garbage pick–up days, garbage will be moved to the curb on Wellington Road. *** NOTE - to accommodate movement of garbage, the cleaners may be required to shovel and remove snow from the south and south west part of the building as required. The successful contractor will supply shovels, scrappers, appropriate attire and any ice chaser (salt not acceptable) as required.


DATE ISSUED: January 5, 2010 SPECIFICATION NUMBER: 910-39-36 DATE REVISED: Sept. 13, 2013 SUPERSEDES: April 7, 2011 PREPARED BY: Facilities CHECKED BY: ___________________________ Val Morgado

SCOPE & PURPOSE: The scope and purpose of this specification is to outline the City's requirements for a complete Custodial Maintenance Service at Old Capital Theatre 204/206 Dundas Street, London Ontario

SPECIFICATIONS: Square footage of the Facility is approx. 9,000 sq. ft. with 30-35 people. 1. SCHEDULED MAINTENANCE:

The work will be performed, 5 days a week Monday to Friday evenings between the hours of 6:00 p.m. and 11:00 p.m., with the exception of statutory holidays.






4. PERFORMANCE:

Should the successful contractor’s employee(s) be unable to work (sick, etc.) the successful contractor is still totally responsible for completing the necessary work. Failure to do so will result in an appropriate credit to that month’s invoice and may result in cancellation of the contract. The City does not take responsibility for sick calls of the successful contractors employees. Failure to perform the cleaning at the specified time and date as identified in SCHEDULED MAINTENANCE, will result in credits or cancellation of the contract.






of London will supply the initial log sheet for the contractor to have duplicated. b) The successful contractor must report any problems, repairs required or safety matters in the log book






personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will visit the site weekly to check staff and log book to ensure contractual obligations are being fulfilled. The contractor’s supervisor will sign in and out of the log book at all visits.




The successful contractor is to buy the Skin Care Products from the contractor who the City has a contract with and use this soap only in the dispensers. The successful contractor is to buy the Paper Towels and Toilet Paper from the contractor who the City of London has a contract with and use only these products in the dispensers. The successful contractor will be required to supply recycling bags for areas where the City places recycling bins and to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.


9. SECURITY SYSTEM:


The alarm system will indicate if doors are not secured when they are trying to arm the system. The custodial personnel will secure these doors if the alarm panel indicates that they are not secured. Some of the doors do not allow anyone to open the door at any time or the alarm will go off. The location of these doors will be given to the successful contractor. If the custodial personnel accidentally make a mistake and sets off the alarm, they are to immediately call City Hall Security at 661-4577. The custodial personnel will tell Security what has happened and have Security contact the Facility Manager or designate. If the janitor does not let the Commissionaire know that they have made a mistake with the alarm system, a Security Company will be dispatched to the location to investigate the alarm. The City will be billed for this call-in. Any costs incurred from call-ins of the Security Company caused by the custodial company will be subtracted from the monthly bill submitted by the custodial company.

OLD CAPITOL THEATRE – 204/206 DUNDAS STREET CUSTODIALTASK & FREQUENCY LOG BOOK

Work will be performed weekdays between 6:00 p.m. and 11:00 p.m. “MONTHLY” work will be performed on the 2nd Tuesday of each month. “ANNUALLY” work will be performed the 2nd Tuesday In May. Signature: ________________ Date: ___________________ Time In: ___________________ Time Out: _____________

DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Waste paper and refuse containers emptied and cleaned including receptacle covers. yes___ no___ 7. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 8. Toiletry supplies, including napkins, and soap replenished. yes___ no___ 9. Partitions and walls washed using a germicidal detergent yes___ no___ 10. Top of partitions and all other ledges within 10 feet of floor to be dusted. yes___ no___ Locker Rooms 1. Washroom areas to be cleaned as outlined and detailed earlier. yes___ no___ 2. Shower area walls to be washed with disinfectant. yes___ no___ 3. Floor throughout all areas washed and disinfected. yes___ no___ 4. All dispensers replenished. yes___ no___ 5. Seating damp wiped with disinfectant. yes___ no___ 6. Walls spot cleaned. yes___ no___ 7. Tops of lockers dusted, debris removed, and locker fronts spot cleaned. yes___ no___ 8. Bright work cleaned. yes___ no___ 9. Hair and debris removed from all floor drains and drains sanitized. yes___ no___ Office, Conference & Training Rooms and Reception 1. Surface of furniture fixtures and business equipment will be dusted (i.e. desks, tables, chairs, file cabinets, telephones, computers, window ledges, fax machines, photocopier, cabinets, etc.) yes___ no___ 2. Finger marks removed from walls, light switches and glass. yes___ no___ 3. All phone receivers are to be cleaned. yes___ no___ General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Wash all floors, moving furniture as required. yes___ no___ 3. Vacuum all carpeting moving furniture as required. yes___ no___ 4. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 5. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 6. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 7. Entrance doors and glazing must have the fingerprints removed. yes___ no___ 8. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 9. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 10. Walls in all areas spot cleaned. yes___ no___ 11. Spot clean any stains or spills on any carpets yes___ no___ 12. Empty recycling containers to appropriate containers yes___ no___ 13. Clean stairwell walls and stairs yes___ no___

OLD CAPITOL THEATRE – 204/206 DUNDAS STREET CUSTODIALTASK & FREQUENCY LOG BOOK

Kitchenette: 1. Clean all tables, chairs, counters, sinks, etc. yes___ no___ 2. All stainless steel to be cleaned with stainless steel cleaner. yes___ no___ 3. Clean all appliances (fridges exteriors, stove tops, microwaves, etc.) yes___ no___

MONTHLY, ANNUALLY General Services 1. Garbage cans/receptacles washed out - monthly. yes___ no___ 2. Clean ventilation grills -annually yes___ no___ 3. Clean all window blinds - annually yes___ no___ 4. All vinyl and plastic furniture is to be thoroughly cleaned - annually yes___ no___ NOTE: LOG BOOK TO BE KEPT AND MAINTANINED AT THE RECEPTION AREA


DATE ISSUED: June 4, 1997 SPECIFICATION NUMBER: 910-39-26 DATE REVISED: May 30, 2008 SUPERSEDES: August 14, 2008 PREPARED BY: Facility Services CHECKED BY: ___________________________ Andy Barta

SCOPE & PURPOSE: The scope and purpose of this specification is to outline the City's requirements for a complete Custodial Maintenance Service at Peace Garden, #1 Dundas Street, London Ontario

Square footage of the Facility is approx. 500 sq. ft. 1. SCHEDULED MAINTENANCE:

The work will be performed 3 days a week on Tuesday, Thursday & Sunday evenings between the hours of 6:00 p.m. and 11:00 p.m. first floor only.






4. PERFORMANCE:







will supply the initial log sheet for the successful contractor to have duplicated. b) The successful contractor must report any problems, repairs required or safety matters in the log book






personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will visit the site weekly to check staff and log books to ensure compliance to contractual obligations. The successful contractor’s supervisor will sign in and out of the log book at all visits.




The successful contractor is to buy the Skin Care Products from the successful contractor who the City has a contract with and use this soap only in the dispensers. The successful contractor is to buy the Paper Towels and Toilet Paper from the contractor who the City has a contract with and use only these products in the dispensers. The successful contractor will be required to supply recycling bags for areas where the City places recycling bins and also supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.


9. SECURITY SYSTEM:



#1 DUNDAS STREET CUSTODIALTASK & FREQUENCY LOG BOOK

Work will be performed on Tuesday Thursday and Sunday between 6:00 p.m. and 11:00 p.m. “MONTHLY” work will be performed on the 2nd Tuesday of each month. “ANNUALLY” work will be performed the 2nd Tuesday In May during the first cleaning. Signature: ________________ Date: ___________________ Time In: ___________________ Time Out: _____________

DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Waste paper and refuse containers emptied and cleaned including receptacle covers. yes___ no___ 7. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 8. Toiletry supplies, including napkins, and soap replenished. yes___ no___ 9. Partitions and walls washed using a germicidal detergent yes___ no___ 10. Top of partitions and all other ledges within 10 feet of floor to be dusted. yes___ no___ General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Wash all floors, moving furniture as required. yes___ no___ 3. Vacuum all carpeting moving furniture as required. yes___ no___ 4. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 5. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 7. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 8. Entrance doors and glazing must have the fingerprints removed. yes___ no___ 9. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 10. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 11. Walls in all areas spot cleaned. yes___ no___ 12. Spot clean any stains or spills on any carpets yes___ no___ 13. Clean all baseboards yes___ no___ 14. Empty recycling containers to appropriate containers yes___ no___ Kitchens & Kitchen Lounge: 1. Clean all tables, chairs, counters, sinks, etc. yes___ no___ 2. All stainless steel to be cleaned with stainless steel cleaner. yes___ no___ 3. Clean all appliances (fridges, stove tops, microwaves, etc.) yes___ no___

MONTHLY, ANNUALLY General Services 1. Garbage cans/receptacles washed out - monthly. yes___ no___ 2. Clean ventilation grills -annually yes___ no___ 3. Clean all window blinds - annually yes___ no___ 4. All vinyl and plastic furniture is to be thoroughly cleaned - annually yes___ no___


DATE ISSUED: 2008-05-30 SPECIFICATION NUMBER: 910-39-32 DATE REVISED: Sept. 13, 2013 SUPERSEDES: PREPARED BY: Facility Services CHECKED BY: ___________________________ Val Morgado

SCOPE & PURPOSE: The scope and purpose of this specification is to outline the City's requirements for a complete Custodial Maintenance Service at Centennial House Unit #1, 520 Wellington Street, London Ontario


The work will be performed 3 days a week on Tuesday, Thursday & Friday evenings between the hours of 6:00 p.m. and 11:00 p.m.






4. PERFORMANCE:

Should the successful contractor’s employee(s) be unable to work (sick, etc.) the successful contractor is still totally responsible for completing the necessary work. Failure to do so will result in an appropriate credit to that month’s invoice and may result in cancellation of the contract. The City does not take responsibility for sick calls of the successful contractor’s employees. Failure to perform the cleaning at the specified time and date as identified in SCHEDULED MAINTENANCE will result in credits or cancellation of the contract.
















The contractor is to buy the Skin Care Products from the contractor who the City has a contract with and use this soap only in the dispensers. The successful contractor is to buy the Paper Towels and Toilet Paper from the contractor who the City has a contract with and use only these products in the dispensers. The successful contractor will be required to supply recycling bags for areas where the City places recycling bins and to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.


9. SECURITY SYSTEM:



CENTENNIAL HOUSE UNIT #1, WELLINGTON STREET CUSTODIALTASK & FREQUENCY LOG BOOK


DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Waste paper and refuse containers emptied and cleaned including receptacle covers. yes___ no___ 7. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 8. Toiletry supplies, including napkins, and soap replenished. yes___ no___ 9. Partitions and walls washed using a germicidal detergent yes___ no___ 10. Top of partitions and all other ledges within 10 feet of floor to be dusted. yes___ no___ General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Wash all floors, moving furniture as required. yes___ no___ 3. Vacuum all carpeting moving furniture as required. yes___ no___ 4. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 5. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 6. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 7. Entrance doors and glazing must have the fingerprints removed. yes___ no___ 8. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 9. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 10. Walls in all areas spot cleaned. yes___ no___ 11. Spot clean any stains or spills on any carpets yes___ no___ 12. Clean all baseboards yes___ no___ 13. Empty recycling containers to appropriate containers yes___ no___ 14. Clean stairwell walls and stairs yes___ no___ Kitchenette: 1. Clean all tables, chairs, counters, sinks, etc. yes___ no___ 2. All stainless steel to be cleaned with stainless steel cleaner. yes___ no___ 3. Clean all appliances (fridges, stove tops, microwaves, etc.) yes___ no___




SCOPE & PURPOSE: The scope and purpose of this specification is to outline the City's requirements for a complete Custodial Maintenance Service at Centennial House Unit #10, 520 Wellington Street, London Ontario


The work will be performed 3 days a week on Tuesday, Thursday & Friday evenings between the hours of 6:00 p.m. and 11:00 p.m.





The performance of this type of clean-up should not affect the cleaning schedule and the bidder is required to include in his submission, a cost that would allow for these eventualities. The contractor shall be on 24-hour call for emergencies.

4. PERFORMANCE:

















The successful contractor is to buy the Skin Care Products from the contractor who the City has a contract with and use this soap only in the dispensers. The successful contractor is to buy the Paper Towels and Toilet Paper from the contractor who the City has a contract with and use only these products in the dispensers. The successful contractor will be required to supply recycling bags for areas where the City places recycling bins and also to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.


9. SECURITY SYSTEM:



CENTENNIAL HOUSE UNIT #10, WELLINGTON STREET CUSTODIALTASK & FREQUENCY LOG BOOK


DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Waste paper and refuse containers emptied and cleaned including receptacle covers. yes___ no___ 7. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 8. Toiletry supplies, including napkins, and soap replenished. yes___ no___ 9. Partitions and walls washed using a germicidal detergent yes___ no___ 10. Top of partitions and all other ledges within 10 feet of floor to be dusted. yes___ no___ General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Wash all floors, moving furniture as required. yes___ no___ 3. Vacuum all carpeting moving furniture as required. yes___ no___ 4. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 5. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 6. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 7. Entrance doors and glazing must have the fingerprints removed. yes___ no___ 8. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 9. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 10. Walls in all areas spot cleaned. yes___ no___ 11. Spot clean any stains or spills on any carpets yes___ no___ 12. Clean all baseboards yes___ no___ 13. Empty recycling containers to appropriate containers yes___ no___ 14. Clean stairwell walls and stairs yes___ no___ Kitchenette: 1. Clean all tables, chairs, counters, sinks, etc. yes___ no___ 2. All stainless steel to be cleaned with stainless steel cleaner. yes___ no___ 3. Clean all appliances (fridges, stove tops, microwaves, etc.) yes___ no___




SCOPE & PURPOSE: The scope and purpose of this specification is to outline the City of London's requirements for a complete Custodial Maintenance Service at the #2 Fire Hall, 1103 Florence Street, London, Ontario.

SPECIFICATIONS: #2 FIRE HALL – Apparatus side of the station - maintenance offices 1st floor, SCBA room 1st floor, male & female washrooms 1st floor, foyers (2 of them), stairs landing & foyer from 1st floor to 2nd floor, lunch room 2nd floor, washroom 2nd floor, hallway 2nd floor. Square footage of the Facility is approx. 3,000 sq. ft. 1. SCHEDULED MAINTENANCE:

The schedule for the work will be Tuesday between 7:00 a.m. and 11:00 a.m. 2. DESCRIPTION OF SERVICE:





4. PERFORMANCE:

Should the successful contractor’s employee(s) be unable to work (sick, etc.) the successful contractor is still totally responsible for completing the necessary work. Failure to do so will result in an appropriate credit to that month’s invoice and may result in cancellation of the contract. The City does not take responsibility for sick calls of the successful contractors employees. Failure to perform the cleaning at the specified time and date as identified in SCHEDULED MAINTENANCE will result in credits or cancellation of the contract.

















Work will be performed on Tuesdays 7:00 a.m. and 11:00 a.m. “WEEKLY” maintenance will be performed on the Tuesdays of the week. “MONTHLY” work will be performed on the 2nd Tuesday of each month. “ANNUALLY” work will be performed in, April and October on the 2nd Tuesday of the month. Signature: ________________ Date: ___________________ Time In: ___________________ Time Out: _____________

DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 7. Toiletry supplies, including napkins, and soap replenished. yes___ no___ 8. Partitions and walls washed using a germicidal detergent yes___ no___ General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Wash all floors, moving furniture as required. yes___ no___ 3. Vacuum all carpeting moving furniture as required. yes___ no___ 4. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 5. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 6. Clean all hand rails. yes___ no___ 7. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 8. Entrance doors and glazing must have the fingerprints removed. yes___ no___ 9. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 10. Custodial Storage Room to be cleaned. yes___ no___ 11. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 12. All lunch room tables to be cleaned. yes___ no___ 13. Walls in all areas spot cleaned. yes___ no___ 14. Spot clean any stains or spills on any carpets yes___ no___ 15. Empty recycling containers to appropriate containers yes___ no___ Offices 1. Surface of furniture fixtures and business equipment will be dusted (i.e. desks, tables, chairs, file cabinets, telephones, computers, window ledges, fax machines, photocopier, cabinets, etc.) yes___ no___ 2. Finger marks removed from walls, light switches and glass. yes___ no___ 3. All phone receivers are to be cleaned. yes___ no___


Locker Rooms 1. Washroom areas to be cleaned as outlined and detailed earlier. yes___ no___ 2. Shower area walls to be washed with disinfectant. yes___ no___ 3. Floor throughout all areas washed and disinfected. yes___ no___ 4. All dispensers replenished. yes___ no___ 5. Seating damp wiped with disinfectant. yes___ no___ 6. Walls spot cleaned. yes___ no___ 7. Tops of lockers dusted, debris removed, and locker fronts spot cleaned. yes___ no___ 8. Bright work cleaned. yes___ no___ 9. Hair and debris removed from all floor drains and drains sanitized. yes___ no___ Kitchens & Kitchen Lounges: 1. Clean all tables, chairs, counters, sinks, etc. yes___ no___ 2. All stainless steel to be cleaned with stainless steel cleaner. yes___ no___ 3. Clean all appliances (fridges, stove tops, microwaves, etc.) yes___ no___ Entrances and Stairwells 1. Wash floors. yes___ no___ 2. Clean door windows inside and out (both doors where applicable) yes___ no___ 3. Clean matting. yes___ no___ 4. Spot clean walls. yes___ no___ 5. Clean walls, handrails and under part of stairs (beams, etc.). yes___ no___

MONTHLY TASKS General Services 1. Clean all interior windows, inside and outside yes___ no___ 2. Garbage cans and receptacles washed out yes___ no___ 3. Spray buff all vinyl and terrazzo floors yes___ no___ 4. Partition glass on all entrance doors to be washed inside and out. yes___ no___ 5. Clean ventilation grills yes___ no___ 6. All plumbing, electrical, HVAC ducts, pipes, bars, rods, etc. within 12 feet of all floors, decks and stairwells are to be vacuumed and wiped clean yes___ no___ Entrance/Main Lobby/Main Corridor 1. Clean the inside and outside of all windows yes___ no___ 2. Lift front entrance floor grills and mats and vacuum underneath yes___ no___ 3. Clean all window sills yes___ no__ Offices, Front Desk, and Meeting Rooms 1. Wall hangings, tops of doors, high ledges, exit signs, wall clocks dusted yes___ no___ Washrooms 1. Tops of partitions and all other ledges within 10 feet of the floor to be cleaned yes___ no___ 2. Partitions and walls washed yes___ no___

ANNUALLY General Services 1. Clean all window blinds yes___ no___ 2. All vinyl and plastic furniture is to be thoroughly cleaned yes___ no___


DATE ISSUED: June 4, 1997 SPECIFICATION NUMBER: 910-39-25 DATE REVISED: Sept. 13, 2013 SUPERSEDES: September 23, 2008 PREPARED BY: Facility Services CHECKED BY: _______________________ Val Morgado

SCOPE & PURPOSE: The scope and purpose of this specification is to outline the City's requirements for a complete Custodial Maintenance Service for the Provincial Offences Courthouse, 824 Dundas Street, London, Ontario.


At least one custodian will be on site starting at 2:00 p.m. until all work is completed, five (5) days a week, Monday – Friday except the following Statutory Holidays: New Years, Good Friday, Easter Monday, Victoria Day, Dominion Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, Boxing Day. The custodian will arrive at 2:00 p.m. daily and sign in with the Commissionaire on duty. The custodian will sign out in the log book when all work is completed and set the building alarm system.

Police Services area must and will be cleaned between 2:00 p.m. and 4:00 p.m. All garbage around the exterior grounds of the facility will be picked up daily. Garbage and recycling will be set outside of the building according to scheduled pick up.

NOTE: there is to be no equipment or materials left in the public area while the building is open for business.






SPECIFICATION NUMBER: 910-39-25 PAGE 2 OF 5

4. PERFORMANCE:


5. PERSONNEL: a) Custodial personnel must be screened, bonded and wear identification. b) The custodial personnel will be required to sign in and out in the log book indicating times of

arrival and departure for every shift. They will fill out the log sheet indicating what cleaning was performed.



e) The City reserves the right to screen the contract’s employees and select who should be ‘on site’. f) All custodial personnel must have completed the Health and Safety Training Program and the

Cleaning Training Program. 6. LOG BOOK: a) The sheets for the log book will be provided by the successful contractor and will remain at each

facility. The City will supply the initial log sheet for the contractor to have duplicated. b) The successful contractor must report any problems, repairs required or safety matters in the log

book for response by the Facility Manager. c) The Facility Manager or designate will also make comments in the log book for action to be taken

by the Custodial Company. d) The custodial personnel will leave the completed log sheet in the log book at each location after

each cleaning. e) All custodial personnel, supervisors or any person associated with the custodial contract

company will sign in the log book every time they visit the facility. f) Supply requisitions by the custodial personnel will be logged in the log book detailing date of

request, supplies requested and date supplies arrived. g) Failure to meet any of the above will result in appropriate credits or cancellation of the contract. 7. SUPERVISION and MEETINGS: a) The successful contractor is responsible for supervision of the performance of and the custodial

personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will visit weekly the site to check staff and log book to ensure contractual obligations are being fulfilled. The successful contractor’s supervisor will sign in and out of the log book at all visits.



SPECIFICATION NUMBER: 910-39-25 PAGE 3 OF 5

8. EQUIPMENT AND SUPPLIES:


The successful contractor is to buy the Skin Care Products from the successful contractor who the City has a contract with and use this soap only in the dispensers. The successful contractor is to buy the Paper Towels and Toilet Paper from the contractor who the City has a contract with and use only these products in the dispensers. The contractor will be required to supply recycling bags for areas where the City places recycling bins and to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.

9. SECURITY SYSTEM:



PROVINCIAL OFFENCES COURTHOUSE CUSTODIAL TASK & FREQUENCY LOG BOOK

Work will be performed daily starting at 2:00 p.m. “WEEKLY” maintenance will be performed on the Wednesdays of the month. “MONTHLY” work will be performed on the 2nd Wednesday of each month. “BI-ANNUALLY” work will be performed in May and November the 2nd week of the month “ANNUALLY” work will be performed in May the 2nd week of the month Signature: __________________________ Date: __________________ Time In:____________________ Time Out: _______________

DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Waste paper and refuse containers emptied and cleaned including receptacle covers. yes___ no___ 7. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 8. Toiletry supplies, including napkins, and soap replenished. yes___ no___ General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Wash all floors, moving furniture as required. yes___ no___ 3. Vacuum all carpeting moving furniture as required. yes___ no___ 4. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 5. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 6. Clean all hand rails. yes___ no___ 7. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 8. Clean window glazing on entrance doors and side lights (inside and out). yes___ no___ 9. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 10. Custodial Storage Room to be cleaned. yes___ no___ 11. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 12. Walls in all areas spot cleaned. yes___ no___ 13. Spot clean any stains or spills on any carpets yes___ no___ 14. Stairwells are to be swept daily. yes___ no___ 15. Empty recycling containers to appropriate containers yes___ no___ Visitor Reception, Offices, Court Rooms, etc. 1. Surface of furniture fixtures and business equipment will be dusted (ie. desks, yes___ no___ tables, chairs, file cabinets, telephones, window ledges, fax machines, photocopier, cabinets, etc.) 2. Finger marks removed from walls, light switches and glass. yes___ no___ 3. All phone receivers to be cleaned. yes___ no___ Holding Cells and Washrooms 1. The cells and washrooms are to be washed entirely using a germicidal cleaner.

This includes walls, floors, ceilings and bars. yes___ no___ Kitchen Areas 1. Wipe counters. yes___ no___ 2. Clean and sanitize sinks using stainless steel cleaner on all stainless steel. yes___ no___

PROVINCIAL OFFENCES COURTHOUSE CUSTODIAL TASK & FREQUENCY LOG BOOK

Exterior 1. Litter is to be removed from the exterior of the building, including the parking lot area yes___ no___ 2. Exterior garbage cans are to be emptied. yes___ no___ 3. Sweep the area outside the main entrances including cigarette butts. yes___ no___

WEEKLY TASKS

General Services 1. Clean all baseboards yes___ no___ 2. Spray buff all vinyl floors, moving furniture as required. yes___ no___ 3. Vacuum all upholstered furniture. yes___ no___ 4. Stairwells are to be mopped clean weekly. yes___ no___ 5. Sallyports are to be swept. yes___ no___ Washroom Areas 1. Partitions and walls washed using a germicidal detergent yes___ no___ 2. Top of partitions and all other ledges within 10 feet of floor to be dusted. yes___ no___ Office 1. Wall hangings, top of doors, high ledges, exit signs, wall clocks dusted. yes___ no___ Garbage 1. Garbage is to be taken to a spot indicated weekly for pick-up. yes___ no___

MONTHLY, BI-ANNUALLY, ANNUALLY

General Services 1. Garbage cans/receptacles washed out - monthly. yes___ no___ 2. Clean ventilation grills – bi-annually yes___ no___ 3. Clean all window blinds - bi-annually yes___ no___ 4. All vinyl and plastic furniture is to be thoroughly cleaned - annually yes___ no___



SCOPE & PURPOSE: To outline the City of London's requirements to provide a complete Custodial Maintenance Service for the Adelaide Operations Centre, 1153 Adelaide Street North, London.

SPECIFICATIONS: Occupancy - Approximately 70 people. Square footage of the Facility is approx. 26,000 sq. ft. 1. SCHEDULED MAINTENANCE:

At least one cleaner will be on site from 7:00 a.m. until 5:00 p.m. Monday through Friday except the following Statutory Holidays: New Years, Good Friday, Easter Monday, Victoria Day, Dominion Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, Boxing Day. Work needed to be done to meet the requirements of this contract can be done at other times than the 7:00 a.m. until 5:00 p.m. stated. This includes weekends.






4. PERFORMANCE:


SPECIFICATION 910-39-05 PAGE 2 of 5

SPECIFICATION 5. PERSONNEL: a) Custodial personnel must be screened, bonded and wear identification. b) The custodial personnel will be required to sign in and out in the log book indicating times of arrival and









supplies requested and date supplies arrived. g) Failure to meet any of the above will result in appropriate credits or cancellation of the contract.


a) The successful contractor is responsible for supervision of the performance of and the custodial personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will visit the site weekly to check staff and log book to ensure contractual obligations are being fulfilled. The successful contractor’s supervisor will sign in and out of the log book at all visits.


c) Failure to meet a) and b) will result in appropriate credits or cancellation of the contract. 8. EQUIPMENT AND SUPPLIES

The successful contractor is required to supply all labour, supervision, materials and equipment necessary to complete this contract. This includes, but is not limited to all cleaning products, garbage bags, toilet paper, paper towels, sanitary napkins, hand cleaner, hand & body soap for showers and washrooms, etc. The successful contractor is to buy the Deb Sunflower Heavy Duty Hand Cleaner and the Deb – Hair & Body Shampoo from Guillevin International who the City has a contract with and use this soap only in the dispensers. The contractor is to buy the Paper Towels and Toilet Paper from Swish Maintenance Ltd. who the City has a contract with and use only these products in the dispensers.

The successful contractor will be required to supply recycling bags for areas where the City places recycling bins and also to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.

SPECIFICATION 910-39-05 PAGE 3 of 5

9. SECURITY SYSTEM:



If the janitor does not let the Commissionaire know that they have made a mistake with the alarm system, a Security Company will be dispatched to the location to investigate the alarm. The City will be billed for this call-in. Any costs incurred from call-ins of the Security Company caused by the custodial company will be subtracted from the monthly bill submitted by the custodial company.

ADELAIDE OPERATIONS CENTRE CUSTODIAL TASK & FREQUENCY LOG BOOK

Work will be performed in daily from 7:00 a.m. to 5:00 p.m. “WEEKLY” maintenance will be performed on the Tuesdays of the month. “MONTHLY” work will be performed on the 2nd Tuesday of each month. “QUARTERLY” work will be performed in January, April, July, and October the 2nd week of the month. “BI-ANNUALLY” work will be performed in May and November the 2nd week of the month “ANNUALLY” work will be performed in May the 2nd week of the month Signature: _________________________ Date: ______________ Time In: ___________ Time Out: ___________

DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 7. Toiletry supplies, including napkins, and soap replenished. yes___ no___

General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Set up and take down of tables, chairs and equipment may be required. yes___ no___ 3. Wash all floors, moving furniture as required. yes___ no___ 4. Vacuum all carpeting moving furniture as required. yes___ no___ 5. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 6. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 7. Clean all hand rails. yes___ no___ 8. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 9. Entrance doors and glazing must have the fingerprints removed. yes___ no___ 10. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 11. Custodial Storage Room to be cleaned. yes___ no___ 12. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 13. All lunch room tables to be cleaned after each coffee break and after each lunch break. yes___ no___ 14. Walls in all areas spot cleaned. This includes offices areas, corridors and stairwells. yes___ no___ 15. Spot clean any stains or spills on any carpets yes___ no___ 16. Empty recycling containers to appropriate containers yes___ no___ Office, Conference & Training Rooms and Reception 1. Surface of furniture fixtures and business equipment will be dusted (i.e. desks, tables, chairs, file cabinets, telephones, computers, window ledges, fax machines, photocopier, cabinets, etc.) yes___ no___ 2. Finger marks removed from walls, light switches and glass. yes___ no___ 3. All phone receivers are to be cleaned. yes___ no___ Service, Lube and Wash Bays 1. Garage floors to be swept. yes___ no___ 2. All oil spoils to be attended to immediately using an “oil dry” compound. yes___ no___

ADELAIDE OPERATIONS CENTRE CUSTODIAL TASK & FREQUENCY LOG BOOK

DAILY TASKS

Locker Rooms 1. Washroom areas to be cleaned as outlined and detailed earlier. yes___ no___ 2. Shower area walls to be washed with disinfectant. yes___ no___ 3. Floor throughout all areas washed and disinfected. yes___ no___ 4. All dispensers replenished. yes___ no___ 5. Seating damp wiped with disinfectant. yes___ no___ 6. Walls spot cleaned. yes___ no___ 7. Bright work cleaned. yes___ no___ 8. Hair and debris removed from all floor drains and drains sanitized. yes___ no___ Miscellaneous Areas 1. All hallways, stairwells are to be swept and mopped and if weather dictates, as often as needed to keep area clean, safe and dry. yes___ no___ WEEKLY TASKS General Services 1. Clean all baseboards yes___ no___ 2. Partition glass on all entrance doors to be washed inside and out. yes___ no___ 3. Spray buff all vinyl floors, moving furniture as required. yes___ no___ Service Bays 1. Clean grease pits. yes___ no___ Washroom Areas 1. Partitions and walls washed using a germicidal detergent yes___ no___ 2. Top of partitions and all other ledges within 10 feet of floor to be dusted. yes___ no___ Locker Rooms 1. Tops of lockers dusted, debris removed, and locker fronts spot cleaned. yes___ no___ MONTHLY, QUARTERLY, BI-ANNUALLY General Services 1. Garbage cans/receptacles washed out - monthly. yes___ no___ 2. All interior windows cleaned - monthly. yes___ no___ 3. Clean ventilation grills - quarterly yes___ no___ 4. All vinyl, tile and terrazzo floors stripped, sealed and waxed - semi-annually yes___ no___ 5. All vinyl and plastic furniture is to be thoroughly cleaned - bi-annually yes___ no___ 6. Clean all window blinds - annually yes___ no___ Offices, Conference & Training Rooms and Reception 1. Wall hangings, top of doors, high ledges, exit signs, wall clocks dusted - monthly. yes___ no___ Service Bays 1. Garage floors to be power washed (using concrete cleaner) - annually yes___ no___ Garage Doors 1. Both sides of all Garage doors are to be power washed - annually yes___ no___

NOTE: STRIPPING, SEALING AND WAXING FLOORS IS INCLUDED IN THIS SPECIFICATION Supervisor Signature: Date and time:


DATE ISSUED: 2011.01.20 SPECIFICATION NUMBER: 910-39-37 DATE REVISED: Sept. 13, 1213 SUPERSEDES: April 14, 2011 PREPARED BY: Facilities CHECKED BY: ___________________________ Andy Barta

SCOPE & PURPOSE: To outline the City of London's Requirements to provide a complete Custodial Maintenance Service for the Oxford Street Operations Centre, 1570 Oxford Street West, London Ontario.

3:00 p.m. - 11;00 p.m. - Monday to Friday Square footage of the Facility is approx. 6,000 sq. ft. 1. SCHEDULED MAINTENANCE:

At least one cleaner will be on site from 3:00 p.m. until 11:00 p.m., Monday through Friday except the following Statutory Holidays: New Years, Good Friday, Easter Monday, Victoria day, Dominion Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, Boxing Day. During winter operations, a 2nd person may-be required to be brought in on a day shift during heavy snow periods. Work needed to be done to meet the requirements of this contract can be done at other times than the 3:00 p.m. until 11:00 p.m. stated. This includes weekends.





The performance of this type of clean-up should not affect the cleaning schedule and the successful contractor is required to include in his submission, a cost that would allow for these eventualities. The successful contractor shall be on twenty-four (24)-hour call for emergencies.

4. PERFORMANCE:


SPECIFICATON 910 39 37 PAGE 2 OF 2

5. PERSONNEL:

a) Custodial personnel must be screened, bonded and wear identification.






6. LOG BOOK:

a) The sheets for the log book will be provided by the successful contractor and will remain at each facility. The City will supply the initial log sheet for the successful contractor to have duplicated.






g) Failure to meet any of the above will result in appropriate credits or cancellation of the contract.


a) The successful contractor is responsible for supervision of the performance of and the custodial personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will visit the site weekly to check staff and log book to ensure contractual obligations are being fulfilled. The contractor’s supervisor will sign in and out of the log book at all visits.





The successful contractor is to buy the Deb Sunflower Heavy Duty Hand Cleaner and the Deb – Hair & Body Shampoo from Guillevin International who the City of London has a contract with and use this soap only in the dispensers. The successful contractor is to buy the Paper Towels and Toilet Paper from Swish Maintenance Ltd. who the City has a contract with and use only these products in the dispensers.

The successful contractor will be required to supply recycling bags for areas where the City places recycling bins. Also to supply clear bags and appropriate carts for collecting the recycling and transferring it to the designated recycling area.

OXFORD STREET OPERATIONS CENTRE CUSTODIAL TASK & FREQUENCY LOG BOOK

Work will be performed in daily from 3 PM to 11 PM. “WEEKLY” maintenance will be performed on the Tuesdays of the month. “MONTHLY” work will be performed on the 2nd Tuesday of each month. “QUARTERLY” work will be performed in January, April, July, and October the 2nd week of the month. “BI-ANNUALLY” work will be performed in May and November the 2nd week of the month “ANNUALLY” work will be performed in May the 2nd week of the month


ONCE DURING SHIFT

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Waste paper and refuse containers emptied and cleaned including receptacle covers. yes___ no___ 7. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 8. Toiletry supplies, including napkins, and soap replenished. yes___ no___ Miscellaneous Areas 1. Corridor & Front Vestibule are to be swept and mopped and if weather dictates, as often

as needed to keep area clean, safe and dry. yes___ no___ Locker Rooms & Shower Areas 1. Washroom areas to be cleaned as outlined and detailed earlier. yes___ no___ 2. Shower area walls to be washed with disinfectant. yes___ no___ 3. Floor throughout all areas washed and disinfected. yes___ no___ 4. All dispensers replenished. yes___ no___ 5. Seating damp wiped with disinfectant. yes___ no___ 6. Walls spot cleaned. yes___ no___ 7. Tops of lockers dusted, debris removed, and locker fronts spot cleaned. yes___ no___ 8. Bright work cleaned. yes___ no___ 9. Hair and debris removed from all floor drains and drains sanitized. yes___ no___ East & West Garage Bays 1. Garage floors to be swept during each shift yes___ no___ 2. All oil spoils to be attended to using an “oil dry” compound. yes___ no___ DAILY TASKS General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Set up and take down of tables, chairs and equipment may be required. yes___ no___ 3. Wash all floors, moving furniture as required. yes___ no___ 4. Vacuum carpeting moving furniture as required. yes___ no___ 5. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 6. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 7. Clean all hand rails. yes___ no___ 8. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 9. Entrance doors and glazing must have the fingerprints removed. yes___ no___ 10. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___

OXFORD STREET OPERATIONS CENTRE CUSTODIAL TASK & FREQUENCY LOG BOOK

DAILY TASKS…cont’d 11. Custodial Storage Room to be cleaned. yes___ no___ 12. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 13. All lunch room tables to be cleaned and sanitized. yes___ no___ 14. Walls in all areas spot cleaned. This includes offices areas, corridors and stairwells. yes___ no___ 15. Spot clean any stains or spills on any carpets yes___ no___ 16. Empty recycling containers to appropriate containers yes___ no___ 17. Microwave will be damped wiped inside & out yes___ no___ 18. Water fountain cleaned and sanitized yes___ no___ 19. Door knobs/handles will be cleaned and sanitized yes___ no___ Supervisor’s Offices two (2). 1. Surface of furniture fixtures and business equipment will be dusted (i.e. desks, tables, chairs, file cabinets, telephones, computers, window ledges, fax machines, photocopier, cabinets, etc.) yes___ no___ 2. Finger marks removed from walls, light switches and glass. yes___ no___ 3. All phone receivers are to be cleaned. yes___ no___

WEEKLY TASKS General Services 1. Partition glass on all entrance doors to be washed inside and out. yes___ no___ Washroom Areas 1. Partitions and walls washed using a germicidal detergent yes___ no___ 2. Top of partitions and all other ledges within 10 feet of floor to be dusted. yes___ no___ MONTHLY, QUARTERLY, BI-ANNUALLY General Services 1. Garbage cans/receptacles washed out - monthly yes___ no___ 2. All interior windows cleaned - monthly yes___ no___ 3. Clean all baseboards - monthly yes___ no___ 4. Clean ventilation grills - quarterly yes___ no__ 5. All vinyl and plastic furniture is to be thoroughly cleaned - bi-annually yes___ no___ 6. Clean all window blinds - annually yes___ no___ Offices, Lunch Room & Locker Room Areas. 1. Wall hangings, top of doors, high ledges, exit signs, wall clocks dusted - monthly yes___ no___ East/West Storage Bays. 1. Garage floors to be power washed (using concrete cleaner) - annually yes___ no___ Garage Doors 1. Both sides of “All Garage doors” are to be power washed - annually yes___ no___ NOTE: STRIPPING, SEALING AND WAXING FLOORS IS INCLUDED IN THIS SPECIFICATION



SCOPE & PURPOSE: The scope and purpose of this specification is to outline the City of London's requirements for a complete Custodial Maintenance Service at the Emergency Operations Centre, 275 Boler Road, London, Ontario.


The schedule for the work will be Monday, Wednesday and Friday night. The work will be completed between 5:00 p.m. and 11:00 p.m.






4. PERFORMANCE:







The City will supply the initial log sheet for the contractor to have duplicated. b) The successful must report any problems, repairs required or safety matters in the log book for

response by the Facility Manager. c) The Facility Manager or designate will also make comments in the log book for action to be taken by





personnel in all the facilities awarded to the contract company. The successful contractor’s supervisor will visit the site weekly to check staff and log books to ensure contractual obligations are being fulfilled. The successful contractor’s supervisor will sign in and out of the log book at all visits.



The successful contractor is required to supply all labour, supervision, materials and equipment necessary to complete this contract. This includes, but is not limited to all cleaning products, etc., in addition to toilet paper, paper towels, hand soap, garbage bags, and napkins. The successful contractor is to buy the Deb Sunflower Heavy Duty Hand Cleaner and the Deb – Hair & Body Shampoo from Guillevin International who the City has a contract with and use this soap only in the dispensers. The successful contractor is to buy the Paper Towels and Toilet Paper from Swish Maintenance Ltd. who the City has a contract with and use only these products in the dispensers.


9. SECURITY SYSTEM:



If the janitor does not let the Commissionaire know that they have made a mistake with the alarm system, a Security Company will be dispatched to the location to investigate the alarm. The City of London will be billed for this call-in. Any costs incurred from call-ins of the Security Company caused by the custodial company will be subtracted from the monthly bill submitted by the custodial company.

EMERGENCY OPERATIONS CENTRE CUSTODIAL TASK & FREQUENCY LOG BOOK

Work will be performed on Monday, Wednesday & Friday between 5:00 p.m. and 11:00 p.m. “WEEKLY” maintenance will be performed on the Wednesdays of the week. “MONTHLY” work will be performed on the 2nd Wednesday of each month. “ANNUALLY” work will be performed in October on the 2nd Wednesday of the month. Signature: ________________ Date: ___________________ Time In: ___________________ Time Out: _____________

DAILY TASKS

Washroom Areas 1. Floors mopped using neutral detergent yes___ no___ 2. Mirrors, powder shelves, bright work cleaned and polished. yes___ no___ 3. All basins, bowls, urinals, including underside will be washed and sanitized. yes___ no___ 4. Both sides of toilet seats washed and sanitized. yes___ no___ 5. Counter tops washed. yes___ no___ 6. Paper towel and sanitary disposal receptacles emptied and cleaned. yes___ no___ 7. Toiletry supplies, including napkins, and soap replenished. yes___ no___ 8. Partitions and walls washed using a germicidal detergent yes___ no___ General Services 1. All refuse containers emptied and plastic waste basket liners replaced. yes___ no___ 2. Elevator interior, exterior doors on all floors and door track on all floors to be cleaned yes___ no___ 3. Wash all floors, moving furniture as required. yes___ no___ 4. Vacuum all carpeting moving furniture as required. yes___ no___ 5. All stainless steel to be cleaned with stainless steel cleaner (sinks, kick plates, etc.). yes___ no___ 6. Clean all window sills (Moving plants, etc. to do so). yes___ no___ 7. Clean all hand rails. yes___ no___ 8. Top up all soap, toilet paper, paper towel and napkin dispensers. yes___ no___ 9. Entrance doors and glazing must have the fingerprints removed. yes___ no___ 10. All entrance mats and walk off grids are to be cleaned and vacuumed. yes___ no___ 11. Custodial Storage Room to be cleaned. yes___ no___ 12. All counter tops are to be cleaned using a germicidal cleaner. yes___ no___ 13. Walls in all areas spot cleaned. yes___ no___ 14. Spot clean any stains or spills on any carpets yes___ no___

Offices, Boardroom, Computer & Communications Areas, Waiting Room, Etc., 1. Surface of furniture fixtures and business equipment will be dusted (i.e. desks, tables, chairs, file cabinets, telephones, computers, window ledges, fax machines, photocopier, cabinets, etc.) yes___ no___ 2. Finger marks removed from walls, light switches and glass. yes___ no___ 3. All phone receivers are to be cleaned. yes___ no___

Locker Rooms 1. Washroom areas to be cleaned as outlined and detailed earlier. yes___ no___ 2. Shower area walls to be washed with disinfectant. yes___ no___ 3. Floor throughout all areas washed and disinfected. yes___ no___ 4. All dispensers replenished. yes___ no___ 5. Seating damp wiped with disinfectant. yes___ no___ 6. Walls spot cleaned. yes___ no___ 7. Tops of lockers dusted, debris removed, and locker fronts spot cleaned. yes___ no___ 8. Bright work cleaned. yes___ no___ 9. Hair and debris removed from all floor drains and drains sanitized. yes___ no___

EMERGENCY OPERATIONS CENTRE CUSTODIAL TASK & FREQUENCY LOG BOOK

Kitchens & Kitchen Lounges: 1. Clean all tables, chairs, counters, sinks, etc. yes___ no___ 2. All stainless steel to be cleaned with stainless steel cleaner. yes___ no___ 3. Clean all appliances (fridges, stove tops, microwaves, etc.) yes___ no___ Entrances and Stairwells (3) 1. Wash floors. yes___ no___ 2. Clean door windows inside and out (both doors where applicable) yes___ no___ 3. Clean matting. yes___ no___ 4. Spot clean walls. yes___ no___

WEEKLY TASKS General Services 1. Clean all interior windows, inside and outside yes___ no___ 2. Spray buff all vinyl and terrazzo floors yes___ no___ 3. Partition glass on all entrance doors to be washed inside and out. yes___ no___ Entrance/Main Lobby/Main Corridor 1. Clean the inside and outside of all windows yes___ no___ 2. Lift front entrance floor grills and mats and vacuum underneath yes___ no___ 3. Clean all window sills yes___ no__ Offices, Front Desk, and Meeting Rooms 1. Wall hangings, tops of doors, high ledges, exit signs, wall clocks dusted yes___ no___ Washrooms 1. Tops of partitions and all other ledges within 10 feet of the floor to be dusted yes___ no___ 2. Partitions and walls washed yes___ no___

MONTHLY, ANNUALLY General Services 1. Garbage cans/receptacles washed out - monthly. yes___ no___ 2. Clean ventilation grills - monthly yes___ no___ 3. Clean all baseboards - monthly yes___ no___ 4. All plumbing, electrical, HVAC ducts, pipes, bars, rods, etc. within 12 feet of all floors,

decks and stairwells are to be vacuumed and wiped clean - monthly yes___ no___ 5. All vinyl, tile and terrazzo floors stripped, sealed and waxed - annually yes___ no___ 6. Clean all window blinds - annually yes___ no___ 7. All vinyl and plastic furniture is to be thoroughly cleaned - annually yes___ no___


Documents

THE CORPORATION OF THE CITY OF LONDON ......Security Guard Shack 1. Security Guard House to be swept, floor mopped and glass cleaned daily. yes___ no___ WEEKLY TASKS General Services

THE CORPORATION OF THE CITY OF LONDON ......Security Guard Shack 1. Security Guard House to be swept, floor mopped and glass cleaned daily. yes_ no_ WEEKLY TASKS General Services