TheInfluenceofTechnologyonWorkforceDevelopment

Sponsoredby

THEINFLUENCEOFTECHNOLOGYONWORKFORCEDEVELOPMENT

PRESENTEDBY

GreggM.SchoppmanPrincipalFMICorpora:onSchoppmanisaconsultantwithFMI,managementconsultantsandinvestmentbankersfortheconstruc<onindustry.Schoppmanspecializesintheareasofproduc<vityandprojectmanagement.HealsoleadsFMI’sprojectmanagementconsul<ngprac<ce.

Chris:anBurgerPresidentBurgerConsul:ngGroupBurgeristhepresidentofBurgerConsul<ngGroup,anITconsul<ngfirmbasedinChicago.Burgerhasworkedwithintheconstruc<onindustryfornearly25years,originallywithFMIbeforestar<nghisownfirmin1997.MuchofhisworkatthefirmisfocusingonITstrategyandleadershipforBCGclients.

STRATEGICAPPROACHTOTALENTDEVELOPMENT

A#rac'ngtalent

Screeningtalent

Onboardingtalent

Traininganddevelopingtalent

Retainingtalent

CHANGINGROLEOFHR

•  Nolongerpart-'merole,staffedprofessionally

•  Automa'onatahigherlevel

•  Benefitsadministablestakes

•  Training/development

•  Recrui'ngandhiring

•  Restructurerela'onshipwithpayroll

•  Managementsupport

ATTRACTINGTALENT

•  Whywoulda“freeagent”comeworkforyou?

•  Whatisyourvalueproposi'ontoapoten'alcandidateinthemarketplace,shortofprovidingemployment?

•  Howdoesyourfirmrankintermsoflocalemployers?

•  Doesyourfirmhaveavision,missionandcorevaluesORisthatsimplytheplacardhangingintheconferenceroom?

•  Manyfirmshaveli#letoofferapoten'alcandidate—theyprovidethepaycheckbutfailtoevokePASSION!

•  Ifyouhaveavision,howdoyoucommunicatetotheoutsideworld?Totheinsideworld?

•  Youngeremployeeswanttoknowthattheirworkhasaconnec'ontoagreatervision

RECRUITING

•  Recrui'ngviasocialmedia

•  Recrui'ngon-campus/jobfairs

•  Incen'vizepeopletorecommendonsocialmedia

•  Beonyourguardforpoaching•  Getyourpersonneloutinthemarketplacesotheycanbragali#le

POLLQUESTION

Howwouldyougaugeyourfirm’sabilitytocontrol/developitsbrandthroughtheuseoftechnology(LinkedIn,Facebook,TwiUer,othersocialmediaoutlets)?

1.  What’ssocialmedia?2.  Juststar'ngtheresearch3.  Coveringthebasics4.  Ac've,butwe’reworkingonrealcontent5.  Wearebestinclass

ChecklistforScreening•  Mul'pleinterviewpointswithmul'pleinterviewers•  Personalityscreening•  Backgroundchecks•  Onlinechecks•  Referencechecks•  Competencytes'ng•  Casestudy

! Considerthisaninterviewforthecandidateandaninterviewforyourfirm! Avoidselec'oninavacuum!!  Thistakes'mesostrategicthinkingmustplayapart

SCREENINGTALENT

ONBOARDINGTALENT

•  Considerthisthefirstinterac'onwithyourteam•  Sharethehistoryofthefirmandthevision,missionandvalues

•  YES—Thistakes'me!•  Involvemul'plemembersofyourteam•  Consideronboardingalongerprocessthanoneday•  Mayinvolveinterac'onwithmul'pledepartments

ONBOARDING

•  Onboardingworkflowautoma'on

•  Assetassignment

•  Orienta'on•  Trainingonsolu'ons•  Celebra'ngnewhires

SELF-SERVICEAPPLICATIONS

TRAININGADMINISTRATION

•  Highlyvaluedbyemployees

•  HRso`warecantracktrainingrequired,trainingtaken

•  Trainingandskillscanbeinventoried•  Registra'onfunc'on•  LMS(learningmanagement)

•  Trainingontechnology"  Why,notjusthow

POLLQUESTION

•  Howdefinedisyourin-housetrainingprogram?1.  Wedon’ttrain2.  Wejustcoverlifesafetyandsimilarsubjects3.  Weallowfortrainingbutitisallwithoutsidesubject

ma#erexperts4.  Wearemigra'ngtousein-houseand

outsidetrainers5.  Wehaveabestofclass“Construc'onUniversity”that

isstructured,hasablendoftrainersandcovershardskill,so`skillandlifesafetysubjects

TRAINING&DEVELOPINGTHETALENT

Training•  Startsmall—Thisdoesnotneedtobea“university”butratherafew

“courseofferings”•  Tietothecorevalues—Ifcustomerserviceisimportant,createa

courseoncustomerservice•  Usethebesttrainersintheworld:Yourpeople!•  Leverageexternalresources—Yourcounsel,accountants,trade

partners,etc.—toprovideexternaltrainingwhereper'nentDevelopment•  One-on-onementoring•  Noteverymanagermakesagreatmentor•  Servesasasoundingboardandcoach•  Considertherolesofyourseniorleaders

RETAININGTHETALENT

•  Retainingtalentrequiresmorethanpayincreases•  Howo`endoyoudoappraisals,performancereviewsandmostimportantlyGOALSETTING?•  Whatsortofincen'vecompensa'onandlong-termdeferredcompensa'onplansareinplace?•  Whatsortofphantomstockorves'ngisinplacetoretaintalent?•  Whileyoumaynotneedasuccessor—yet—DONOTFORGETABOUT

KEYPOSITIONSWITHINYOURFIRM•  Noteveryonewillbeafutureleaderbutthereisalwaystheneedsfor

seniormanagers,es'matorsandfieldmanagers•  Justbecausesomeonehasbeenwiththefirmforseveralyears,donotforget

theircontribu'onandtheirneedtobedevelopedandtrainedaccordingly•  LASTLY,isthecurrenttalenttheGREATESTGROUP

ofcheerleadersforfuturetalent?

POLLQUESTION

HastheroleofhumanresourceschangeddramaZcallyinyourfirm?

1.  Wedon’thaveahumanresourcesrole2.  Humanresourcesissimply“Payroll/Benefits”3.  We’veseenthisrolemigratefromPayrolltomoreofa

TalentDevelopmentpersonbutwearenotthereyet4.  Wehaveapersonthatisjustbecominga“Talent

Development”personwitharolethatispartbenefits,partrisk,partrecruiter,parttrainer,andpartcheerleader

5.  Wehaveabest-in-classTalentDevelopmentdepartmentthatfocusesonalloftheseareastoensurewenevergetbehind“ThePeopleCurve”

TECHNOLOGYIMPACT

•  Threatens,inspires,empowers•  Rethinkingrolesandexpecta'ons•  Compe''veadvantage•  Braggingrights•  Roleofsuperuser•  Eliminatebarriersandsilos

•  NeedforITgovernance

CAREERPATHS&SUCCESSIONPLANS

•  Doyouremployeesknowwhattheirnextpromo'onislikelytobe?

•  Doyouknowwhatyouremployee’snextpromo'onshouldbe?

•  Areyoutrainingyourreplacement?

•  Doyouhaveaplanforfillinganunexpectedvacancy?•  Doyouknowwhatopportuni'eswillopenupforyour“A”players?•  Canyouretainyourbestemployeeswithoutoffering

themadvancement?

•  DoesyourT&Dprogramprepareyouremployeesforthenextstepup?

CONCLUSION

•  HRfunc'onisgrowingandenhancing•  Meansandmethodsfora#rac'ng,developingandretainingpersonnelareoutthere•  Personnelareyourstrategicresource•  Peopledeterminehowyourfirmisthoughtofinthemarketplace

•  Technologyisimpac'ngHRadminandnearlyeveryone’sfunc'on

Q&ASESSION

THANKYOUFORATTENDINGTODAY’SWEBINAR!

Pleasevisitconstruc:onbusinessowner.cominthecomingdaystoaccessarecordingofthewebinaranddownloadtoday’spresentaZon.

GreggSchoppmanPrincipal

FMICorpora<on

308SouthBoulevardTampa,FL33606

813-636-1259

gschoppman@fminet.comwww.fminet.com

ChrisZanBurgerPresidentBurgerConsul<ngGroup164WestGoetheChicago,IL60610312-651-4150 crburger@burgerconsulZng.comwww.burgerconsulZng.com@burgercnsltngConstruc'onITVisionandLeadership