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Training Proposal Senior Management Training

Training Proposal Senior Management Training · Training proposal Page 5 Senior Management Training Course Content Day One Introduction: The six key skills of leadership. All great

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Page 1: Training Proposal Senior Management Training · Training proposal Page 5 Senior Management Training Course Content Day One Introduction: The six key skills of leadership. All great

Training Proposal

Senior Management Training

Page 2: Training Proposal Senior Management Training · Training proposal Page 5 Senior Management Training Course Content Day One Introduction: The six key skills of leadership. All great

Training proposal

Page 2

A training plan for your organisation

What is the purpose of the training?

The purpose of the training is to initiate a process of rapid improvement by means of

achieving a shared understanding of the correct senior leadership and management

methods that we need to employ, if we are to achieve our stated goals.

What is the reason for the training?

This senior management training is for people who have already attended

leadership-management training courses, in the past.

This course assumes that you have already seen all the “standard models” of

leadership and that you are now looking for something new.

You already know about models such as Maslow’s hierarchy of needs, Belbin’s team

roles, SWOT analysis etc.

Now you would like to see some New Material that will stimulate your mind and

further refine your skills as a leader.

On this two-day course, you will learn methods to improve your abilities to:

More effectively communicate your message.

Inspire others to give you their best performance.

Develop a sense of Shared Goal Focus in the team.

Make the right decision, quicker.

More effectively handle conflicting colleagues.

Develop more self-control, self-confidence and self-motivation.

Create a highly adaptive, progressive company culture.

How many people are doing the training?

Numbers of staff to be trained:

When will the training take place?

TBC

Where is the training location?

In-house

What is the basic premise of the course?

Please read the following page:

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All effective leader-managers need to develop the following six

abilities:

1. A sense of clear purpose

The ability to create a clear and distinct goal, and commit to it for long enough to

attain it.

As opposed to; when difficulties and setbacks appear, dropping the first goal and

starting new, second goal, then later dropping the second goal to start the third.

2. Excellent communication skills; accurate language

The ability to accurately explain your ideas to others, in such a way that they will

understand you, agree with you and will act in accordance with your ideas; As

opposed to suffering an excessive number of miscommunications,

misunderstandings and avoidable upsets.

3. Rational, decision making skills

Decision making is the art of picking the best option from many options. Success is

predicated on the ability to make the right decision, according to a logical evaluation

of all the available evidence.

As opposed to being constantly uncertain or making decisions based on gut feel

guesses.

4. Rational conflict

The ability to guide and harmonise the various personalities in the team, so that they

are more able to synchronize their actions and be more likely to reinforce and

complement each other: As opposed to a disharmonious atmosphere; office

character clashes, internal squabbles and people conspiring against each other.

In addition; the ability to handle difficult conversations and performance issues.

5. Inspire and motivate yourself (personal management)

The ability to maintain a positive mental state of optimism and realistic self-

confidence, especially during the tough times. As opposed to, losing heart after a

defeat or series of setbacks or criticisms.

6. Inspire and motivate other people (leadership qualities)

The ability to inspire the positive emotions of self-belief, desire and self-confidence

in all the other members of the team, especially during difficult times. As opposed to;

allowing excessive negativity, pessimism or fear to take hold of the team and weaken

its spirit.

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Training proposal

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Day one - Morning session

How can you get the best from yourself and others?

The six key qualities of leadership

Goal focused individual

Improve your communication skills

Improve your questioning skills.

Become a role model

Day one - Afternoon session

Conflict is inevitable.

Conflict must be managed.

How to manage a conflict rationally.

How to avoid it becoming too emotional.

How to find the solutions to the conflict and gain a new commitment?

How to rebuild the relationship following a conflict.

Day two - Morning session

Success is predicated on making the right decisions.

There are five fundamental decision types:

1. Priority order, in terms of value and logical sequence

2. Yes or no? Should we or should we not?

3. Which one? What kind? decisions.

4. Problem, cause, solution decisions.

5. Problem, implications, countermeasures decisions.

Day two - Afternoon session

Master yourself: self-discipline; self-control; self-confidence, self-motivation.

The leader becomes the moral standard bearer for the rest of the team.

The Self-fulfilling prophecy. Positive attitudes tend to create positive results.

The difference between inspiration and motivation.

Positive reinforcement: The need for proper praise and appreciation. How to

create and sustain an Adaptive Progressive Team Culture.

Putting the right ideas to work.

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Senior Management Training Course Content

Day One

Introduction: The six key skills of leadership.

All great leaders share the same six qualities.

It is these qualities that make them “Great Leaders”

1. Clear vision, goal focus.

2. Excellent communication skills.

3. Decisiveness.

4. The ability to hold the team together.

5. Self-confidence, self-control, self-discipline.

6. The ability to inspire others to take action to achieve the goal.

Self-analysis exercise:

From the list above, which are your strong points.?

Do you have a relative weakness?

What do you want to gain from attending this course?

Let us take the elements one at a time.

Clarity of purpose

Clarity of purpose is what sets the leader apart from the non-leader.

Examples of leadership and the quality of goal focus.

What is your goal as a leader?

To get the best performance from the team and to help them achieve the shared

goal.

What is your goal as an organisation?

To add value to the market place. The only legitimate business on Planet Earth is to

find ways to “add value to the market place”.

There are three options in respect to adding value

1. You could add value to the marketplace. This Leads to your own success.

2. You could fail to add value. This Leads to failure.

3. You could take value, but add nothing. This Leads to failure.

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Eight-part goal setting formula

In order to become a goal focused organisation you need to be able to set detailed,

valuable and worthwhile goals.

Learn our Eight-part goal setting formula

Communication of the goals to be specific, defined, numerical.

The danger of any communication that is vague, ambiguous, over generalised.

The need for accurate language

Language comes in two major types.

Logic and rhetoric.

1. Logic is the method of science and business. Logic is an appeal to the facts.

2. Rhetoric is the method that appeals to the emotions.

You need to be able to do both sets, and to know when to use each one.

Now, we will focus on logic; rhetoric comes tomorrow.

Logical communication

How to communicate your message?

There are three things you must get across to the others.

1. What you think. (Clarity).

2. Why you think it. (Reason).

3. Your emotional commitment. (Your positive emotions).

Two good ways to present your message.

1. Conclusions first, followed by reasons.

2. Reasons first, leading to your conclusions.

Three bad ways to present your message

1. Conclusions stated, but no reasons given.

2. Reason and facts given, but no valid conclusions drawn from them.

3. Talking without discernible conclusions or reasons. (i.e. Waffle).

Examples of each type, demonstrations and exercises.

Questioning skills

How to discover the others conclusions and the reasons for them.

Exercises. Delegates learn by doing.

Summary and actions

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Afternoon session

Four types of conflict communications, only one of which is viable:

Rational conflict communications.

× Angry aggressive abusive. Not viable.

× Upset tearful emotionalised. Not viable.

× Run away from or evade the issue. Not viable.

Since we don’t all share the same ideas, then conflict is inevitable.

Conflict can potentially be beneficial since there is a creative tension in the clash of

ideas.

But conflict must be managed because it can get out of hand and be the cause of

crisis and chaos.

Remember: A divided house falls.

If it is to be beneficial, Conflict must be conducted in a rational way.

How to manage a conflict rationally

Learn the difference between objective and subjective language.

When in conflict make a sharp distinction between factual objective language and

emotional subjective language.

Then apply the six step method as follows.

The six step conflict management system

1. Listen without too much interruption.

2. Reflect and show some empathy, (without necessarily agreeing with anything).

3. Separate the facts from the feelings.

4. State your answer and suggested solution.

5. Gain understanding and agreement on your suggestion. (If they don’t agree go

back to listening again step 1).

6. Once the agreement is made, or implied, stop talking about it and leave!

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Please note your nonverbal communication:

Your body language can help or hinder you.

No pointing.

Please note your voice tones.

Likewise, your voice tones can help or hinder.

How to rebuild the relationship following a conflict

Move on from conflicts and rebuild the relationship by distracting the mind to other

issues where you can both win.

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Day Two: Morning session; Decision making and problems solving

Success is predicated on making the right decisions.

If, at every decision point, you always made the right decision, then your life would

be wonderful.

If you always made the wrong decision, your life would be woeful.

A major part of being a great leader is the ability to make the right decision.

Because decisions are decisive in your quest for victory, they should be made in

writing (or on computer). The reason is that most people can only hold 7-9 bits of

information in mind, at any one time, and most of your problems have more than 9

bits of complexity to them. Therefore, seeing the facts down in writing is a major help

to making the right decisions.

There are five fundamental decision types:

1. Priority order. This means putting things into the right order according to either:

value, (importance) or logical sequence.

2. Yes or no decisions? Should we or should we not? This is the binary decision, one

with no middle ground compromise. Like when launching a Saturn V rocket, it

either goes, or it does not go. There is no middle ground, “kinda- launch the

rocket”, option. Yes or No is a leadership decision.

3. Which one what kind? If the above decision matrix generates a Yes decision, then

it often triggers a which one what kind decision. If you are going to get one, then

which one, what kind?

4. Problem- cause- solution. All problems have causes. Most problems have multiple

causes. You need to quickly be able to identify the causes of the problem and to

create practical solutions.

5. Problem- implications- countermeasure. Most problems contain the potential to

lead to even bigger problems. Problems proliferate. So you need to be able to

predict the possible implications of an existing problem and to create pre-emptive

counter measures to prevent problem-1 becoming a catalyst for problems 2, 3, 4,

and 5. Prevention is better than cure. A stitch in time, saves nine.

Exercises and methods for each of the five points given above

Delegates learn by doing exercises.

Summary of AM session and action planning.

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Afternoon session

Master yourself: self-discipline; self-control; self-confidence self-motivation.

If you cannot master yourself then you will not master anything or anyone else.

The Self-fulfilling prophecy. Positive thoughts tend to create positive results

How to create and sustain positive emotions in others

Take control of your thoughts and conversational content.

Don’t allow yourself to say just anything you feel, because everything you say has an

impact.

Take control of your conversation and direct it towards today, or the goal, or the

plan.

Direct the conversation away from thoughts of anger, anxiety, uncertainty, fear or

doubt.

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Fear can cause failure

Eliminate fear and replace it with analysis. (See the morning session).

The difference between inspiration and motivation.

There are people who use negative motivators. Negative motivators, (threats, fear

and anger) are unsustainable over the long stretch.

Use positive motivators.

Positive reinforcement: The need for proper praise and appreciation.

Create an Adaptive Progressive work culture.

It is important to create an adaptive, progressive work culture.

How can you instil such a culture?

Consciously introduce the five-part formula.

The need for adaptive change

Why some people fail.

They don’t follow the formula.

1. They don’t set ambitious goals.

2. They don’t plan ahead.

3. They procrastinate in taking action

4. They don’t accept critical feedback.

5. They don’t accept the need for change.

You need to instil the formula into the minds of the team.

Purpose, plan, action, feedback, change.

Putting the right ideas to work.

Final course summary and action planning.

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The training is designed to comply exactly with your requirements:

Your organisation shall provide a fully equipped classroom for the entire duration of

the training course

Corporate Coach Training shall prepare and supply all the course and teaching

materials for the participants. – Yes

The expected number of your organisations participants per course is to be

confirmed. -Yes

Corporate Coach Training shall make its own travel and accommodation

arrangements. - Yes

Corporate Coach Training shall provide a detailed course proposal to meet the YOUR

ORGANISATION requirements as stated - Yes

The proposed course structure shall clearly outline what topics would be covered on

each day. -Yes

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The method of training is as follows:

The training is to be:

• Delivered in an enthusiastic and interesting way that will involve all the delegates.

• Whilst being consistent with the plan, the training must be flexible and responsive

to the needs of the individual delegate group.

• Highly practical, structured and organized.

The training method follows this general pattern:

1. The trainer, gives a clear explanation of the point in question.

2. Then the trainer will demonstrate the principle and gives specific examples.

3. Then, the delegates practice by doing an exercise with each other

4. The delegates practice by doing exercise with the trainer.

5. All points are supported with full written notes to take away.

6. Delegates are asked to write down an associated action, for each point made.

7. (At the end of the day, we have about twenty such actions, from which the

delegates choose six which are the most personally meaningful).

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The training is designed to comply exactly with your requirements:

Your organisation shall provide a fully equipped classroom for the entire duration of

the training course

Corporate Coach Training shall prepare and supply all the course and teaching

materials for the participants. – Yes

The expected number of your organisations participants per course is to be

confirmed. -Yes

Corporate Coach Training shall make its own travel and accommodation

arrangements. - Yes

Corporate Coach Training shall provide a detailed course proposal to meet the YOUR

ORGANISATION requirements as stated - Yes

The proposed course structure shall clearly outline what topics would be covered on

each day. -Yes

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The method of training is as follows:

The training is to be:

• Delivered in an enthusiastic and interesting way that will involve all the delegates.

• Whilst being consistent with the plan, the training must be flexible and responsive

to the needs of the individual delegate group.

• Highly practical, structured and organized.

The training method follows this general pattern:

1. The trainer, gives a clear explanation of the point in question.

2. Then the trainer will demonstrate the principle and gives specific examples.

3. Then, the delegates practice by doing an exercise with each other.

4. The delegates practice by doing exercises with the trainer.

5. All points are supported with full written notes to take away.

6. Delegates are asked to write down an associated action, for each point made.

7. (At the end of the day, we have about twenty such actions, from which the

delegates choose six which are the most personally meaningful).

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What are the costs / investments?

In-house course

Daily rate is £1,850 + VAT for up to 20 delegates.

Plus £80 for each additional delegate over 20.

Plus hotel accommodation for trainer if needed (Premier inn type: not the Hilton!)

The training days are inclusive of:

• Full days training

• Full course notes

• Written action plan to take away

• Access to our post course portal

• Plus, three months FREE telephone coaching to answer any on-going questions

Plus, FREE telephone coaching!

To answer any on-going questions, you will also receive email and telephone support

from your trainer after you have attended the course.

We suggest the following plan of action:

You please send to me:

1. Any amendments or changes you wish to make to the programme.

2. Your thoughts

3. The plan of action

Thank you

Corporate Coach Training Ltd

Walcot House

Parton Road

Churchdown

Gloucestershire

GL3 2JJ

Email: [email protected]

Tel: +44 (0)1452 - 856091

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A word from our previous delegates…

The course content was stimulating. The trainer’s presentation was very effective. Chris

delivered difficult concepts with insight and humour.

Delegate: C Jolly

Company: Greencore

The course content was very comprehensive and covered relevant points. The trainer’s

presentation was interactive, informative and challenging.

Delegate: W Graham

Company: Ikea

The course I found very interesting, using models that I was not familiar with, different

thought processes. The presentation was very professional, informative and interesting.

Delegate: J Dickinson

Company: Riomay

The course content was very useful, exactly what I was looking for. Encouraged thought and

methods to take back to the work place. The trainer’s presentation was very clear, Chris not

only delivers the training but stands behind his methods and believes in the content.

Delegate: T Stuchfiled

Company: Primecare UK

The course content was excellent, thought provoking and inspiring. The presentation was

clear, concise, professional and relative.

Delegate: J Walker

Company: Telus

The course content was very good, informative and positive. No “Dull Moments”.

The trainer’s presentation was good – Well presented.

Delegate: S Bent

Company: B+V Water Treatment

The course was excellent. Interesting, thought provoking, very useable. I have already put

different aspects of the course into practice. The trainer’s presentation was Excellent.

Thoroughly enjoyed each session and would like to come back for a refresher course. Very

motivating and a very inspiring person.

Delegate: K Hogarty-Hingsto

Company: Hartpury College

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The course was very informative, with lots of thought provoking questions to think on after.

The trainer’s presentation was well produced and slick NO excess content.

Delegate: B Pain-Tolin

Company: BTCV

The course was very, very good. The course was well structured and has provided me with an

opportunity to reflect on how I can improve further in my role. The trainer’s was very

focused, kept the course moving, related well to the group. Created non-threatening

environment.

Delegate: M Ridout

Company: Sparsholt College Hampshire

The course content was very good, quick win early on kept my interest piqued. The

presentation was very good, inspiring and animated.

Delegate: K Rhodes

Company: RAF Wittering

The course content was informative and well-constructed. The trainer presented very clearly

and effectively. The presentation was very enjoyable.

Delegate: N Yemm

Company: Hulley & Kirkwood Consulting Engineers

The course content was great, really visual. The trainer’s presentation had lots of great detail

and stories to illustrate each point.

Delegate: M Painter

Company: Lloyds Banking Group

I really enjoyed the breadth of what was covered today. The trainer’s presentation was very

good and clear.

Delegate: S Windridge

Company: Prudential UK

The course content: Interesting and very broad content. We covered a lot of subject matter

during the course. The trainer’s presentation was excellent, very clear and concise. Interesting

and charismatic.

Delegate: E Inegbu

Company: Prudential UK

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Excellent course that helped to bring new insight and reinforce and bring back concepts

from many years ago. The trainer’s presentation was upbeat, positive and inspiring.

Delegate: M Judson

Company: JSP Ltd

The course content was comprehensive, eye-opening and informative. Excellent

presentation, kept interest up and made the course come to life. Good real-world examples

to inspire and inform.

Delegate: J Gibson

Company: Fuji Film

The course content was very detailed and interesting. The trainer’s presentation was good,

with time for re-caps and questions.

Delegate: R Graham

Company: RAF Wittering

The course content was interesting, could be applied in business environment but also in

general life. I like the wrong box / right box! The presentation was very dynamic and

directive. Knowledgeable. Good use of examples which helps.

Delegate: S Chou

Company: JSPMLtd

The course content was excellent, extremely useful tools which I shall use with both students

and staff. The presentation was very good, Right mix of talk, discussion and activity.

Delegate: J Noble

Company: The Sittingbourne Community College

For additional feedback, video testimonials and list of companies that have benefited

from our trainign programmes please follow this link