GLOBAL | REAL TIME | DIGITAL

UNIFIED

COMMUNICATION

FRAMEWORK

FOR GLOBAL

BUSINESSES

Customers today are online,

using social media and are

constantly on the move. With

the advent of smartphones,

they have become quite

comfortable using voice and

video communication channels.

Your customer today is

continuously moving between

channels, platforms and

geographies and wants to be

able to connect with you any

time through any platform

from any location!

your customer 24X7 no

matter where he is

enterprise without having

global offices

existing & new business applications

on a single unified platform

CONNECT

with your partners &

vendors on a single channel CA

N Y

OU

?geographic & platform

boundaries while providing

the same level of service

SUPPORT ENSURE

REMOVE GLOBAL

INTEGRATE

that your customer feels valued,

gets personalized service in a

language of their choice

#N

OW

YO

UC

AN CREATE AN

UNIFIEDCOMMUNICATION FRAMEWORK

COMMUNICATE WITH

YOUR CUSTOMERS IN THEIR

LANGUAGE OF CHOICE& ON THEIR PREFERRED COMMUNICATION CHANNEL

INTEGRATE YOUR WEBSITE, SOCIAL MEDIA AND

BUSINESS APPLICATIONS AND EXTEND THEM TO

ALL BUSINESS RESOURCES

DISTRIBUTE, ALLOCATE & MANAGEALL BUSINESS COMMUNICATIONS AND BUSINESS PROCESSES

GLOBALLY

SEAMLESS BUSINESS FRAMEWORK ACROSS OFFICES, BRANCHES, HOME AGENTS,

OUTSOURCING AGENCIES, STORE AND KIOSKS

CREATE REAL TIME UNIFORM SERVICE DELIVERY SYSTEMS

GLOBALLY

TAKE YOUR BUSINESS

INTO THE FUTURE

THE

FUTURE

OF BUSINESS

COMMUNICATION

JODO WORLD is the communication framework

of the future that enables unified communication

by including various channels on a single

platform, thus allowing businesses to reach their

customers any time, any place.

The real power of the JODO WORLD framework

lies in the seamless integration of various

communication channels with numerous

business applications in one click. JODO WORLD

integrates your website and business

applications on to the unified framework for a single window access.

So whether you are a small and medium business

or an enterprise with a number of business

applications, you can bring all of them on to the

JODO WORLD framework and use it to

communicate with your customers, employees,

partner network and different store locations – in

real time.

Offices

Home agents

Branches

Partners

Outsourcing agencies

Stores and kiosks

KEY FEATURES OF THEJODO WORLD FRAMEWORK

Easy setup inunder 5 minutes

MinimalInfrastructurerequired

Highly Secure

Risk & ComplianceManagement with99.5% of guaranteeduptime

Voice | Video | VoIP

SIP / WebRTC / ORTC

SMS | Email | Chat

Social Media – UNIFIED

COMMUNICATION

FRAMEWORK

Easy integration withwebsite, E-commerce platforms & social media / marketingplatforms

Easy integrationwith Legacy EPABXsystems, Partnersand vendors.

Easy integration CRM,

ERP, HRMS and web

based applications

JODO BIZ is a platform built for small &

medium businesses offering self-serviceable

public cloud architecture. In JODO BIZ, a

business is provided with a public cloud

account where they can add/delete the various

services provided by the JODO WORLD

framework.

JODO CLOUD is the platform built for

enterprise customers where they can integrate

all their existing and new business applications

with the JODO Unified Communication Framework. For large enterprises, JODO

CLOUD offers a scalable and self-serviceable

private cloud architecture. It provides uniform

and real-time business processes, connected

multi-location offices and also manages traffic on your online entities. So whether it is the

website, social media handles, campaigns

across various channels, phone/mobile

communications, SMS etc. – everything is

unified into a single interface which also allows the enterprise to record every interaction!

JODO CHAT instantly opens a

browser based chat window to get

into a real-time conversation with

your potential or existing customers.

It connects to the right customer

service resource with the relevant

knowledge, in the right language

and the entire session is logged,

JODO DOC is a browser or a mobile

application based document sharing

platform which is provided as an add

on to Jodo chat. It allows for easy

sharing of documents through a

channel of your choice or that of your

customer. There is no need for your

customer to download any additional

application for document sharing

and every detail is logged – the time

when it was shared, viewed and

whether your customer acted on it.

JODO CALL allows your customers to

place a call from any online channel

of their choice. They can call from the

website or from any of the social

channels. There is no longer any need

for your customer to look for the

contact center numbers and dial

them on the phone, thus eliminating

the need of a 1-800 EPABX system.

JODO CALL connects your customer

to you in just one click!

JODO WORLDSERVICES/ADD-ONS

JODO VIDEO allows your customers

to move seamlessly from chat/call to

video in a matter of seconds. JODO

VIDEO enables easy face to face

conversations or demos with your

customer enabling a better customer

engagement.

JODO CRM enables businesses to get

their entire customer relationship

management dashboard on one

page. A single view to move between

channels, respond to customers on

the channel of their choice, access

customer information real-time –

everything in one integrated

framework. No systems integration

means extended to dealers,

outsourced agencies or home

agents. Informed, educated , relevant

business delivery.

JODO MOBILE is the mobility add-on

to JODO CLOUD. It offers real time

connectivity, full transparency, media

interoperability, risk management and

of course the unique multi-lingual

function – all on a mobile device!

WWW.AVHAN.COM

CONTACT US

India : +91 22 24301195 / +91 22 25281195

USA : + 1 415 3290331

UK & Europe : +44 203 3182318

REGISTERED OFFICE

Avhan Technologies Pvt . Ltd . , 3rd F loor , Nana

Niwas , B . P. Marg , Dadar (W) , Mumbai –

400 028, India .