The Open Book

In the Netflix series 'Designated Survivor', President Tom Kirkman, appointed to lead America as the next in line in the aftermath of a bombing that wipes out the entire Congress, stands nervously before a country in chaos. Ignoring the advice of his closest advisors that he refrain from a show of humility and openness, he proceeds to address America with a quivering voice, telling them that he now wears the mantle of the highest office in the world, not because he won it or deserved it or again because he was the best man for the job, but simply because fate had chosen to thrust him into that position.

The admission sends the American press into a tizzy. Citizens, known to look to elected representatives for inspirational statements, are livid. And senior bureaucrats citing his mediocre performances in secondary fields in earlier years, predict the devastation caused by the act of cowardice that wiped out Congress, would continue with Kirkman's elevation. Yet the admission of inadequacy is also met with empathy by

many, who rally behind him.

Through the ages, the questions of what to say, how much to say, to whom, when and how to say it, have long been debated on by speakers. Speech writers are known to linger on these aspects, in a bid to ensure they get the right response. After all, a wrongly-conceived campaign or statement can be a setback.

In all walks of life, the 'Open Book' - a term generally used to define transparent and unfettered communication is a matter of grave concern. Take the case of organisations, where only authorised spokespersons are allowed to speak, and that too with discretion, when giving out statements that can be misquoted or misconstrued. Take the case of an executive representing his organisation, and making statements or giving assurances that he is not empowered to. Take the case of an employee, who unmindful that he is called to be an ambassador of his company, does not carry and conduct himself well. And at home, take the case of family members

who are called to discretion rather than to air their personal grievances openly.In other spheres too, the same care is called to be exercised.

Yes, the ‘Open Book’ is the challenge of the modern era, calling for every member of an organisation, family and society to act with responsibility and rectitude, to speak judiciously and strategically, and to literally ‘look before he or she leaps’. The task is not easy, given the short spans of attention we seem to have developed, or the constantly dipping levels of patience and forbearance we seem to now have, or the need for sensationalism that surfaces in us ever so often.

In this issue, we bring you a number of stories of our colleagues who have written in giving their take on the ‘Open Book’. We are sure they will make very interesting reading. So too will our summary of a few major highlights of our

thorganisation on the occasion of our 40 anniversary, which we completed recently.

Happy reading!

Up-to-date

Industrial Solutions Newsletter for employees of thyssenkrupp Industrial Solutions (India)

February 2018

AwardExport Award conferred byEEPC

03

CSRContinuing our contributions to the social sectors of India

09

Group News

Visitors from our Head OfficetkIS India played host to a number of key officials from tkIS Germany, in the course of the last few months. The visitors had interactions with our Apex Team, Heads of Function and where relevant, specific teams in tkIS India. Visitors included Mr Stefan Gesing, CFO & Member of the Executive Board of tkIS AG and Dr Nicolas Niedhart, Head of Corporate Function CAR and BAIS.

Message from our Managing Director

My Dear Colleagues

Our beloved organization thyssenkrupp Industrial Solutions (India) has completed 40 years of existence as an Indian entity, having been incorporated under Indian Company Law in December 1977.

It is certainly a moment to be proud of since the Company which started with a very humble beginning 40 years ago, has now grown into an internationally-renowned Engineering Company, having successfully completed more than 650 Projects, in the field of Fertilisers, Petrochemicals, Caustic Soda, Refining and Metallurgical Plants.

We will fail in our duty if we do not appreciate the important contribution from our Parent Company tkIS AG (formerly Uhde GmbH) for over 4 decades. They trusted us and allowed us to grow to reach this pinnacle in our

endeavour to become a leading Engineering Organization from India.

Our journey to the top witnessed a number of “ups and downs”, due to the external business environment as well as the intense competition ! Our strategy to continue to perform EPCM services and also simultaneously undertake EPC Projects helped us to overcome such obstacles.

Needless to say that, without your unstinted support over so many years and dedicated service to our Organization, we could not have achieved this success. Of course, thanks are also due to your families who supported you in contributing your very best for this Organization.

The Father of our Nation Mahatma Gandhi said several decades ago, that the “Customer is the most important visitor on our premises. He is not dependent on us, we are dependent on him”. Therefore, it goes without saying that our growth has been possible only due to our valued Customers, who awarded us with challenging projects by trusting the Management and all the employees. We demonstrated that we are worthy of their faith and confidence in our Organization and we subsequently received several repeat contracts from these Customers.

I must add here that our journey towards excellence is not yet over. We have to excel further in terms of Performance, Efficiency, Competitiveness, Growth in Technologies and Teamwork. Your dedicated efforts in this direction shall be highly appreciated.

On behalf of our Executive Board, I wish you all the very best for 2018.

With best regards

P D SamudraCEO & Managing Director

Mr Stefan Gesing Dr Nicolas Niedhart

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Dr Uwe Boltersdorf, CEO of the Business Unit Industrial Specialities (SPC) visited our offices in November 2017. Accompanying him were Mr Michael Petzina, Head-Operating Unit Coke Plants and Dr Ilja Mikenberg, Head-Operating Unit Refineries.

Mr PV Chepe receives the EEPC Award for our export performance…

EEPC AwardtkIS India was in the news again, winning another award from the Engineering Export Promotion Council of India (EEPC) – Western Region. The award was conferred under the category Special Trophy for Excellence in Engineering Process Outsourcing Services, for our export performance in the year 2015-16.

Our Executive Director (Technologies) ­ Mr. P. V. Chepe, received the award at the hands of Mr. RA Rajeev, IAS - Principal Secretary - Finance, Govt. of Maharashtra, at

ththe Award Ceremony on 30 November 2017, at ITC Grand Hotel, Mumbai.

In Dec 2017, employees participated in another Town Hall Meeting organised by our Management. An update on the business scenario, was followed by an interactive question and answer session, where employees’ questions and concerns were addressed.

Town Hall Meeting

Dr Uwe Boltersdorf Mr Michael Petzina Dr Ilja Mikenberg

We also played host to the senior officials from the Network of Excellence, when Mr Liege Robson, CEO of NoE and Dr Savas Laziridis, Head of Global Engineering - NoE from tkIS AG visited in November 2017. The team had interactions with our Apex Team, Heads of Function and our Network of Excellence teams.

Mr Liege Robson, at extreme right in bottom row, and Mr Savas Laziridis in centre, pose for a group photo with members of the Brunei team and senior officials of tkIS India...

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Mr PD Samudra, CEO & MD and Mr Parag Chepe, ED Technologies with our Process and R&D teams with the IIChe awards…

R&D Award

tkIS India received the Jubilant Award for Outstanding Contribution in the Area of Chemical Process Design from the Indian Institute of Chemical Engineers, Kolkata.

The award was conferred on tkIS India on ththe inaugural day of the 70 Annual

Session-cum-Indian Chemical Engineering Congress (CHEMCON 2017), held in December 2017 at Haldia.

The award was given in response to our application highlighting the work done in the field of Sodium Chlorate technology, and demonstrated in the recently-completed Sodium Chlorate plant of Gujarat Alkalies and Chemicals Limited at their Dahej facilities.

Dr Randheer Yadav, Sr Manager R&D, responsible for Research & Development

activities in the Process Department read a paper highlighting the achievements at the Congress. Mr Milind Tete, Chief Manager ­ Process and one of the key members who worked on the project, later fielded questions raised by the august audience.

Sustainability Award

Mr Leroy Santos of Business Development receives the IGCC Sustainability Award from the German Ambassador to India at the IGCC AGM in Mumbai…

In September 2017, tkIS India secured top honours at the Indo German Chamberof Commerce (IGCC)'s inaugural Sustainability Awards Competition. The award came in recognition of our organisation going 'above and beyond' the scope associated with sustainability practices in business in the fields of Technology, Research & Development, Corporate Social Responsibility, HR practices, Procurement policies and Compliance. The award was given away at the IGCC's AGM at the Taj Palace in Mumbai.

M/s VR Subramanian and Naveen Sharma of ITM (on right) along with Carlos Nunes at their workstation...

Hackathon - ITM AwardA huge round of congratulations are due to our M/s VR Subramanian and Naveen

thSharma of ITM who were ranked 4 by a jury in a thyssenkrupp Group Global Competition “Hackathon” which was held at Essen in June 2017. Later the team won the 'Home Prize' when tkIS employees worldwide voted for them. Hackathon brought together 70 programmers, developers, designers and students from all over the world, including countries like Brazil, China, Germany, United Kingdom

and India.

Industrial Solutions was represented by Subramanian, Naveen, and Carlos Nunes from tkIS Brazil. The team chose to present a solution in Industry 4.0 and the Internet of Things area, and was tasked with transferring data in real time from the control device to the cloud, as also build a dashboard on the hitherto unexplored (for them) Microsoft Azure platform.

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tkIS India participated in a number of events for the chemical process industries in the preceding months.

A round-up of some of the major events…

Events

tkIS India’s team comprising representatives from our Sales and Process teams presented the group’s capabilities and experience at the well-attended Fertiliser Association of India (FAI)’s Symposium at Noidain December 2017.

A stall featuring the group’s Nitrogenous and Phosphatic Fertiliser capabilities was the highlight of the presentation.

Fertiliser Association of India

(FAI) Meet, Noida

the thyssenkrupp group comprising thyssenkrupp Uhde Chlorine Engineers GmbH (tkUCE), thyssenkrupp Industrial Solutions Consulting (tkISC), Germany and tkIS India participated in the AMAI Seminar cum Exhibition "New Developments in O & M of Membrane Cell Plants with Energy Saving & Management in Chlor-Alkali Sector" at Goa in September 2017. Mr Olaf Kos from the Asset Management group of thyssenkrupp Industrial Solutions Consulting presented a paper on the group’s Integrated Asset Management Programme. Mr Rangarao, General Manager ­ Process, read a paper on the various possibilities for Revamps in Caustic Soda plants, that would be of interest to customers looking to optimise value from their existing facilities. The tkIS team also comprised experts from tkUCE, Germany - Dr. Dimitri Donst, Head of Global Service tkUCE Group and Mr. Christoph Stegemann, Senior Service Manager, and Mr. Pavithran Kunjan, General Manager ­ Sales Technologies, Mr. Sanjay Shanbhag, Deputy General Manager ­ Sales and Mr. Tarun Hariani, Chief Manager ­ Process from tkIS India.

AMAI’s Chlor-Alkali Meet, Goa

M/s VK Joshi, HOF-Sales Technology, MD Bhoslay, HOF-Business Development, S.Shanbhag and JP Soni, HOF-Process represented tkIS India...

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Executive Director ­ Technologies Mr PV Chepe, gave the keynote address at a meet on the ‘Enhancement of Global Competitiveness by Standardization in Chemical Plants and Related Equipment’ organised by the Bureau of Indian Standards in Nov 2017 at the Indian Rubber Manufacturers’ Research Association headquarters in Thane. The technical sessions included papers from BPCL, Reliance Industries and the Bureau of Indian Standards. The event was supported by a number of industry majors like RCF, Reliance, EIL etc.

Our experts speak at a cross-section of industry events

Indian Standards Meet

Industry Affiliations

Mr DP Shah, DGM­Instrumentation read a paper on SIL aspects in Instrumentation in the Process Safety Session of the Automation Conference at the Gujarat World Expo 2018 organised by the ChemTech Foundation.

Mr Suhas Shrirao, DGM­Rotating Equipment, Mechanical also read a paper in the Standards, Compliance & Safety Session of the Pumps, Valves & Fittings Conference of the Expo.

Gujarat World Expo, Ahmedabad

Mr. JK Joshi, General Manager ­ Proposals presented a paper on EDC-VCM / PVC Technology in a Technical Session for PVC

ndoptions at the 22 Refinery and Petrochemicals Technology Meet (RPTM) at Bhubaneshwar, Odisha in January 2018. The Meet was organised by the Centre for High Technology (CHT) with the theme “Emerging Trends in Downstream Hydrocarbon Sector”.

Refinery Technology Meet, Odisha

Mr. Atul Supe, VP­Piping, Civil and Mechanical at PO and Mr. Prakunj Trivedi, Chief Manager ­ Process were at the

stforefront of the 1 Technical Conclave organised by Paradeep Phosphates Limited for the Adventz group in January 2018. The duo presented a paper on Cryogenic Ammonia Storages with special emphasis on the changes in design, associated safety

Technical Conclave on Storages, Paradeep

concerns and the safety features inherent in our design / implementation. Organised in order as to share the learnings / best practices and thereby ensure improvement in operations / maintenance through the adoption of these practices / latest technologies, the Conclave brought together the leading players in the field.

Mr. Atul Supe Mr. Prakunj Trivedi

Mr. DP Shah Mr. Suhas Shrirao

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CSR

We continued our initiatives in the Social Sectors of India, with two more projects for the year 2016 17. As in the past, there was much appreciation from the beneficiaries of these donations, as also an enthusiastic response from our colleagues, who led these projects...

Giving Back to Society

Education SectorUpgraded Digital Printing Laboratory for GIPT

tkIS India upgraded the Digital Printing Laboratory at the Government Institute of Printing Technology (GIPT), Mumbai by providing 15 computers, one printer, Adobe Creative Cloud Software Suite and Cadlink RIP Software. The high-end printing software are used in advanced imaging and printing techniques, which are available only with GIPT Mumbai, out of the 27 Printing Technology Institutes pan-India. GIPT is a pioneer in the field of printing technology and a premier institute under the aegis of the Government of Maharashtra. It offers a 3 year full-time Diploma Course in Printing Technology to students, who are mainly from the underprivileged sections of society.

A total of 120 students will benefit from the donation.

The Rotary Club of Mumbai Mahim were Project Partners.

tkIS India built a Toilet Block for a Zilla Parishad co-education School at Bujadpada in a small village called Kotbi at Dahanu, Palghar District. The School, which is attended by students hailing mainly from the Warli

stcommunity, studying from the 1 through th the 8 grade, is managed by the Principal

and a dedicated team of school teachers.

Coming in the wake of the Government of India’s Ongoing Swachh Bharat Abhiyan, the CSR project is noteworthy as it offers clean toilet facilities to a deserving set of school children. A number of local officials from the

Sanitation SectorZilla Parishad School, Kotbi, Bujadpada

Zilla Parishad and Education Department were present for the handover event. Approximately 300 students will benefit from the donation. The Rotary Club of Mumbai Mahim were Project Partners.

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The Open Mind

My First Selling ExperienceAlankar Tiwari of Sales shares a humorous and interesting episode on the need for keeping an ‘open mind’ in the challenging world of sales...

told me that his assault would soon wear thin, and we would be able to talk on an even keel. It was not to be; rather it seemed to grow in intensity. I could gauge that he was upset that we were not meeting our delivery commitments, and to add to his frustration, our personnel were not taking his calls, when he wished to register his unhappiness! With orders exceeding 500 parts in a month, he was hard pressed to track vendors, let alone ‘truant’ ones like us!

After half an hour of almost one-sided communication, I managed to sneak a word in and sincerely assure him that his grievances would be discussed internally, and yes, we would try to improve on our commitments. It was the natural thing for a salesman to do. It was a mistake, however. The ‘difficult’ Customer came at me again, with more venom than before. I then did the next best thing to do, under the circumstances. I quickly excused myself (looking back humorously, the act looked almost like I had fled!”).

But on my way out, I asked his front office if I could visit assembly line, in our desire to improve on our services. I did not mention that I had never seen an assembly line before, or that I was fresh out of college at my first job! They agreed.

As I reached the assembly line, I observed a team member taking notes of the progress of the assembly line. I approached him, and learnt he was one of the vendors, also supplying parts for production. For a moment, I felt consoled - quite certain that he had also been taken apart at some point by our ‘difficult’ Customer!

But I sensed that it was a great opportunity to learn about the requirements of the tubes we supplied. The salesman in me sensed the opportunity for a potential first order! Yet after the hell-raising experience I had just had, you could say that I had lost all hope. I was sceptical that he would divulge the details to me.

I quickly recalled the word of my mentor at my work who had told me that a salesman should always be prepared for “No”. It allayed my fears. To my surprise, he readily shared the forthcoming inventories list with me. After going through the inventory list, I gathered that the next lot of tubes would be required in 3 months, which I calculated would be a sufficient time frame for us to make those tubes.

My next task was convincing my seniors that we needed to keep six months’ inventory. After considerable persuasion, my request was approved and we were ready with a month’s supply of tubes within a span of 3 months. As luck would have it, we received a call from our ‘difficult’ Customer asking for an urgent supply of tubes. This time we were ready, and he seemed surprised when we delivered the tubes within the short time span of a week! I had just closed by first order!

Our timely response completely dispelled any negative impressions he had about us, and in time we were able to convert him to a ‘key account’ Customer. Looking back, it was also my persistence to stay in the ring with an ‘open mind’ despite the ‘battering’ that helped us turn the tide!

As a Sales Coordinator, my responsibilities included internal communication with our production teams and planning for the outstanding work orders to ensure there was no delay in execution. This assignment gave me a good insight into our products, the complexities inherent in the production processes, and the challenges faced by our production teams. Looking back, these insights also helped me develop a good understanding about my industry.

Eager to make the most of my first job, I decided I would approach my boss and request him for “real Customer experience”. I didn’t pay attention to the fact that I was merely 2 months old in the business. After my constant follow-up, I was assigned to meet a “difficult” Customer at Pune to whom we supplied automotive tubes, which were used in the chassis of cars. My boss told me that the Customer was unhappy with the organisation - however he chose not to elaborate the reasons for his unhappiness as I “needed to approach the Customer with an ‘open mind’, without any preconceived notion”.

The internet gave me an insight into the Customer’s products, and a telephone call later, saw me at the door of the ‘difficult’ Customer. No sooner had I closed the door, than the words of my boss rang true. Over the next half hour, I was fired by the Customer. My sixth sense

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Open House

Less is almost always more!

The advertising world is sometimes credited with the saying ‘Less in More’ - a saying that today is widely used in many situations where brevity is called for, when making a point or a statement. Read against the backdrop of the ‘Open Book’ and the reduced attention spans of readers today, the saying certainly bears scrutiny.

Copywriters in the advertising field, need no longer wrestle with the dilemma as to how much to say in an advertisement. Over the years, with concepts such as brand recall, positioning and other aspects including advances in media styles and illustration taking precedence, copy in advertisements is now given more to being more prosaic and catchy, rather than drawn out, elaborate and staid.

So the question is now not about ‘how much is to be said’, but rather how it is to be said, when it is to be said, and for how long it is to be said.

The purpose of all advertising is largely to help grow the business. Yet advertising can also be the medium of choice to address concerns, allay fears, take stands and help restore customer

confidence in a wide and diverse audience.

Copywriters will tell you that sensationalism is a no-no. Does having a scantily-clad model or a film star for a brand ambassador help increase sales? Does glorifying oneself or playing up one’s abilities help? Far from it. Marketing gurus aver that tall claims wont succeed and the market will quickly see through attempts to be flashy and attention-seeking. Answer : better be realistic!

An overkill by bombarding the audience with drawn-out campaigns can be detrimental too, as has been proved by many failed advertising campaigns. An exception in India is perhaps the Amul series - by far the longest-running advertising campaign. The tie-in with topical political, social and sporting goings-on and contemporary events that the campaign is designed around, seems to keep it fresh and current, despite the brand being around for a long time. Answer : know when to get off - and when to stay put !

Audiences are of the essence in advertising. Out there, invariably, is a diverse set of publics. There is the prospective new Customer that the organisation is canvassing; there is the regular one whose trust has already been established; there is the Customer who the organisation could never succeed in bringing in, and who now is with the competition; and finally there is the Customer who is new to the product, service or business, and feeling his way.

The good advertisement must address them all. Answer : remember who you are talking to!

So if it’s all clear, why say more - literally. Because size still seems to matter or take precedence today!

An advertisement is certainly not the brochure of the company, and hence should not attempt to take its place by being pedantic. The advent of the website decades ago as a means of business communication offers the possibility to know more about the product, the service or the organisation, by offering a link to the company website within the ad. The advent of the ‘advertorial’ too, where the advertising material is supported by a short story, is another form of advertising that takes care of the need for detail.

Not being detailed however, does not mean that the copywriter has license to produce copy that is so cryptic or simplistic, that the very purpose of advertising is lost altogether.

So, how much is to be said when advertising? How open must we be? Perhaps the answer lies in the shortened attention spans of readers today, and the huge outlays that are involved in advertising in any space. These are indicators enough to make the point, that in the modern world of advertising, ‘less is almost always more!’

Leroy SantosBusiness Development

Mr Leroy Santos of Business Development and Edit. Board member receives the ABCI award for excellence in communications…

thtkIS India won Gold and Bronze at the 57 A n n u a l A s s o c i a t i o n o f B u s i n e s s Communicators (ABCI) Awards 2017 for its Corporate Social Responsibility (CSR) and we Up­to­date (Editorial section) respectively.

Awardswe Up-to-date wins ABCI Award

A number of big names participated in the competition including L&T, IOCL, RBI, UBI, Novartis, Coromandel, Glenmark etc, in addition to leading agencies from across India.

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Analysis

Losing Face in the SWIFT EraAksshay Punjabi tells us why we need to tread carefully when engaging in Social Media, the ‘Open Book’ of the new world….

When I read the invitation to contribute to the ‘Open Book’ theme, I decided that I would look up the definition for ‘Communication’ in the dictionary. Oxford defines it is a “means of sending or receiving information”. I am not very happy with this definition, because we humans are blessed with this wonderful gift of communicating with an expression. Our communications can convey limitless expressions - a sense of belonging, love, hate, fear, happiness, sorrow, etc.

Cut to the SWIFT (WhatsApp, Instagram, Snapchat, Facebook & Twitter) era. Looking closely, we find expression in our communication has been lost to a large extent. There was a time when we used to sit down to a family dinner, when each member would be integrated into the discussion at the table. Today, it has been replaced by each family member eating separately, while working the controls of their electronic device. It is said that we eat with our eyes first. Unfortunately, those eyes are busy staring at the screen. All in all, electronic gadgets have become an integral part of our lives, nay taken over our lives. People don’t watch movies on the television with their families that often. Each one seems more comfortable browsing Netflix / YouTube. What is it that has really led to this?

Enter the culprit - Social Networking.

Social Networking comes with its own pros and cons. It is believed that Social Networking has helped us get closer to the people we knew years ago and were

not in contact with, but it has also resulted in remoteness from the near and dear ones – our close friends and family. Let us say for example that we go out for dinner to meet old friends. The first thing we do is to check in on Facebook with limitless hashtags. We take photographs of the food on the table and post them on Instagram / Snapchat (presumably to show how ‘awesome’ our lives are). We do not talk much to each other, and most of the conversation, if any, is without looking each other in the face; rather, we spend most of the evening chatting to others, who are not present, on WhatsApp. Our expressions are not on our faces; they appear as “emoticons” on our e-chat! So we end up spending close to three hours over dinner, with a net ‘effective interaction time’ of less then an hour. As we drive back home, we do a quick check “How many likes did my post get?”

The conversations too are not as interesting anymore as they once were. The human connect has certainly gone missing.

There are three types of people I have come across on Social Media:

1. People who strive to project their life as the ideal one.

2. People who are always the first ones to like / comment and judge you for what you post.

3. People who are omnipresent and read every post and ensure that they bring out their judgements about the person when they get a chance.

nd rdI think its the ones in the 2 and 3 categories that call for us to be especially careful about what we show or write, if we choose to participate in Social Media. If one has his / her colleagues on their ‘friends’ lists, there is every chance that it can turn out to be a recipe for disaster. It would be perfectly fine for you to be going on a late night drive on a weekday and be dizzy the next morning at work, if you had a business of your own. But when you are dizzy

and sleepy at work the next day and reporting to someone, it will matter when your boss (your friend on Social Media) tells you he knows your hangover is due to the late night you elaborated in full detail on Facebook, at your night out!

Its then that you perhaps consider you should not have been so indiscreet, as to share details of your private life openly! After all, the boss - amongst the most important persons in your career graph at the moment, after you - has formed impressions about you!

And you are left thinking that perhaps it does matter how much you ‘expose’ yourself to the world. Maybe too the significance of that oft-used phrase “Log kya kahenge” will dawn on you in the aftermath of your openness on Social Media! After all, who ‘likes’ to lose face, when one can avoid it!

Aksshay Punjabi is Executive Assistant to our ED Technologies and ED Industrial Specialities. Off the job, he devotes time to teaching and mentoring underprivileged high school students. He loves travelling and exploring nature in its purest form. At the time of going to press, he was planning his upcoming adventure to the Chadar path in Leh.

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Milestoneth40 Birthday!

tkIS India celebrated 40 years as an Indian Company on Dec 23, 2017. On the occasion of this milestone,

we Up-to-date brings you a recap of some of the more important milestones achieved in the last

4 decades - projects, events and landmarks that have defined our evolution from a small company of just 50

in our formative years to one of the leading engineering companies in the Indian sub-continent, and a jewel in

the crown for the thyssenkrupp group…

tkIS India is incorporated as an Indian company, with the erstwhile Branch Office of Uhde given domestic company status. Humble beginnings with office in Churchgate, Mumbai.

Amongst the first Indian companies to be allowed technology transfer...1977

Linear Alkyl Benzene project awarded by Tamilnadu Petroproducts at their Chennai facilities...

Project marks foray into Petrochemicals...

GNFC awards contract for Nitric Acid Fertiliser Complex at Bharuch...

Gujarat Alkalies and Chemicals opts for group’s Membrane Cell Caustic Soda technology. Awards contract for conversion of Mercury to Membrane Cell technology project. First project of its kind in India...

1984

1986

1987

1983LSTK Contract for India’s largest Cryogenic Ammonia Terminal (5 tanks x 10,000 MT) received from Paradeep Phosphates at Paradeep

Gujarat Alkalies and Chemicals awards Chloromethanes project at their Vadodara facilities...

Head Office relocates to Vikhroli with full-fledged engineering facilities...

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Gujarat State Fertilisers Corporation awards contract for Caprolactam project in Vadodara...

Housing Complex for engineers inaugurated in Thane...

Relationship with esteemed Customer Grasim (Aditya Birla Group company) begins with Caustic Soda project in Nagda...

PDMS is used for the first time for plant design...

ISO 9001 quality certification received…

In-house Journal INTOUCH started...

1991

1987

1994

1992

1995

New office building inaugurated at Vikhroli...

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Technical Training Centre set up...

Full-fledged engineering office opened in Pune...

Foray into Phosphatic Fertilisers as Coromandel International awards NPK Fertiliser complex contract at Vizag...

Reorganisation into functional centres as Executive Board is constituted...

The Centres will be headed by:

Recreation and Sports Committee for employees constituted...

Global merger of Krupp with Thyssen…

1997

1995

1998

1999

2000

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Mr. PD Samudra : Executive Director (Sales & Marketing)Dr. I Dayasagar : Executive Director (Engineering)Mr. SK Roy : Executive Director (Implementation)Mr. TK Vijayan : Executive Director (Commercial)

The new Organisation structure is also in line with that of our Parent Comapny KRUPP UHDE, where restructuring was introduced to face the challenges of international markets, while providing the entire range of services covering Project Management, Plant location, management and maintenance, financial arrangements and a host of other services.

INTOUCH CONGRATULATES

Mr. PD Samudra Dr. I Dayasagar Mr. SK Roy Mr. TK Vijayan

Farabi Petrochemicals awards contract for Linear Alkyl Benzene plant in Saudi Arabia...

Group company support continues with Engineering contract for SAFCO, the world’s largest Ammonia Urea plant in Saudi Arabia...

Wave of Refinery projects starts with India OilCorporation awarding contract for Motor Spirit Quality Upgradation in Gujarat Refinery...

Completion of 25 years as Indian Company.Silver Jubilee celebrated…

Engineering Export Promotion Council (EEPC) awards Top Exporter Award for Exports. Many awards follow...

2002

2003

2006

Breakthrough LAB project for IOCL at their Koyali Refinery in Vadodara...

2001

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Utkal Alumina awards contract for greenfield Alumina project in Orissa...

Basic and Detailed Engineering contract for Egyptian Propylene-Polypropylene (PDH) project in Egypt awarded...

West Coast Paper Mills awards contract for large-scale Chlorine Dioxide plant in Dandeli...

In-house journal INTOUCH receives first of many Communication Awards from Association of Business Communicators…

2007

2006

New Head Office premises inaugurated in Vikhroli...

Praxair India awards LSTK contract for mega-scale Hydrogen plant in Indian Oil’s Paradeep Refinery, Orissa...

2010

Best group company award received...

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CSR program launched with donations to the healthcare sector...

Contract received for mega-scale Polybutylene Terephthalate Resin plant in Saudi Arabia...

Cafeteria for employees started...

Contract to build NPK-grade Fertiliser plant for Coromandel International on LSTK basis received...

Detailed Engineering Contract received fromtkIS for CFI’s Ammonia Urea plants in USA...

Mr. PD Samudra becomes our first Indian Managing Director. Succeeds Dr Benno Lueke…

2011

2012

2013

2014

2015

18 we Up-to-date 02/2018

Welcome Aboard! A warm welcome to our new colleagues who join our team. We wish them the very best for their careers with tkIS India!

New Colleagues

Reorganisation of company structure with introduction of PLANETS.Our Executive Board:Mr PD Samudra, CEO & MD (centre, seated);Mr NR Chitre, CFO (extreme right);Mr PG Waray, ED-Network of Excellence (second from right); Mr KS Rao, ED-Industrial Specialities & Services (second from left); Mr PV Chepe, ED-Technologies (extreme left)

Contract awarded to build India’s first Halogenated Isobutylene Isopropene Rubber plant forReliance Sibur Elastomers in Jamnagar…

2017

2016

2015

AdministrationSuman Banerjee

SalesPallab J Dev

Commercial Project Management Rajesh K Rana

Silver Jubilee of successful operation of Caustic Soda Membrane Cell Conversion project for Gujarat Alkalies and Chemicals in Vadodara…

Town hall Meetings with employees reiterate open culture followed by the organisation...

02/2018 we Up-to-date 19

Viewpoint

Hats in the BagBhushan Vartak of Business Development tells us it’s a challenge to engage the Customer, in this take on the theme of our issue - The Open Book

I carry a bag for my meetings with Clients. It’s a small tan-coloured messenger bag made up of made-to-look leather. It holds my papers, visiting cards, diary, a small water bottle. It also carries (metaphorically) the many hats I have as salesman, colleague, aspiring writer, dutiful son and husband.

When I sit across a Client in his office, listening to him talk and explain his dream project, I silently extract my ‘Client’ hat. It’s the hardest hat of all that I have to wear.

When I think of the other hats that I have to wear at other junctures, this seems the most challenging of all to don. Off the field, its different. My friends say I am talkative, sometimes capable of ranting with or without a topic or an agenda in place. It can be the weather, or the food, clothes, books, movies, TV series, philosophy, and if still there is nothing to talk about, then there is cricket.

But as an executive for Business Development, it has dawned on me that it was essential for me to control this aspect of my nature, when wearing my ‘Client hat’. The hat requires that I put to use the confidence and the soft skills that I have, plus essay them in a manner different from how I was used to doing. I realised I had to be careful not only in what I said or committed but also in the way I said it. I had to not only be a good listener of the Client’s words, but also an observer of his body language. As opposed to my “directionless” rants without a topic, this was of a more concrete nature and I, as a representative of the company, was supposed to bring meaning to it.

I’d like to think of this as many ways to wear the same hat, much in the same manner as the many ways one knots a tie. The ‘Client’ hat calls me to be courteous but not fawning, discreet yet not devious, assertive but not aggressive, affable but not friendly, sincere and open but not naïve, empathetic but not gullible,

and so on. The hat requires that I be attentive, a good listener, and an astute judge of the circumstances and the direction the discussion is taking.

Reflecting, everyone needs and wears hats. Each one of them gives a user a different look, makes them a different person with an agenda. Yet changing hats requires that even as we immerse ourselves in the new roles that we have to play, we need keep our identity, our character and our culture. Somehow, each person must bring or blend these personal traits into the role he or she has to play or the hat he or she has to wear.

I am aware that as I grow and change, so too will the hats that I am required to wear. Perhaps in the future, I won’t need the ones that I need now. But need hats I will! For now I will keep reaching into my meeting bag and using the ones that I need to fulfil the responsibilities I have.

First Person

I appreciated the transparencyRhea Johnson, our engineer from Electrical, sent this message in to we India, on conclusion of the recent Town Hall Meeting…

It is said that in times of universal deceit, telling the truth is a revolutionary act. Although the idea of universal deceit is an overdraw, at a time when prolonged lack of projects presented an uncertain and grey future, I found that the Town Hall Meetings bravely attempted to address my fears and concerns. Looking back,it would be a lie if I said I had no apprehensions of losing my job. It was easy to get carried away, especially with

the rumours and speculations that were going around. As an employee who wants to build her career with the company, I would naturally want to know what the bleak market scenario implies for my organisation and how it would affect me. Putting forth the company’s realistic position was a commendably bold move at transparency. The Management’s communication of the organization’s measures and strategies enabled me to

put its actions in perspective and also to take stock of the business situation. By not leaving such information open to interpretation, it enabled me to align my future decisions. Apart from a sense of inclusion, I also feel that we have a very open approach to sharing ideas and knowledge. It gives me a high sense of satisfaction to work in an organization with a communication culture that encourages giving & receiving feedback.

20 we Up-to-date 02/2018

Positivity

Do not hesitate!Mrugakshi Bole of Instrumentation suggests we approach sharing with openness, rather than reticence and hesitation…

We humans are blessed with the gift of expression - perhaps the most important and precious gift of God. Scores of thoughts and emotions run through our mind and heart everyday. At times we feel like pouring our heart out to someone near and dear to us. But at times, we also refrain yourself from doing so. Take the case of sad news or events. We fear that we will be perceived as vulnerable to the person with whom we discuss or share things that make us sad. However, we seldom shy away from sharing our happiness, as we feel it is not necessary to give a second thought to it. This sharing of happiness, pleasure, displeasure or other emotions - pages from the story of our life - defines how open we are or rather what kind of Open Book our life is.

We often have heard people say,

" My life is an Open Book", but it doesn't mean that it literally is. We meet all kind of people in life and out of those that we befriend, there are people whom we consider our close ones. These are the people whose thoughts we feel can resonate with that of ours. But it does happen that with such people too, we don't really share everything. It's the unsure feeling about how the person would react, that keeps us away from opening our book or sharing our concerns.

Yet, it may surprise us to see that their reactions might not be what we envisaged them to be. Indifferent where we thought them to be supportive. Supportive where we thought they would be hostile. But not everyone is strong enough to accept the way it comes, since we generally tend to look forward to a comforting response. It disappoints us at

times, to receive a frank, practical or unexpected reply to our shares.

So what do we do? I really think its best to go into the share with an open mind. Avoid and keep at bay the bias that tends to creep in. Express what we have and want to, and leave the rest to the recipient of our sharing. If it comes back with something we can use - which would of course be central to the purpose of our sharing - then good. If it is negative, or not quite what we expected, so be it. There just might be a learning in this as well!

Maybe there is another angle to it, also. Maybe, just maybe, the recipient will take a leaf out our book, and use it productively in dealing with situations in his or her life. Isn't this mutually beneficial, then?

Good ‘Open’ing!

My Choice of CareerShubham Suvarna, son of our Chandrashekar Suvarna of Inspection recounts how keeping an open mind influenced his decision to pursue a different career in life….

Things that happen to us in the beginning of our lives, during childhood, very often have a great impact on our entire existence in this world. It wouldn’t be an exaggeration to say that one of the most important aspects of our lives is our choice of career, something to which we dedicate most of our time - and to choose the right option from the very beginning is always desired.

Shubham Chandrashekar Suvarna, son of Chandrashekar Suvarna at present pursuing his Higher Secondary education in Computer Science with the Changu Kana Thakur College, New Panvel once

stood at the crossroads of his career path. It was then that he decided to follow his dream of becoming a footballer & making it in the high-impact sport, that alongside cricket, is taking India by storm today.

Shubam’s preferred position is centre back in defence. He already has a number of achievements to his credit, having represented his alma mater in several different competitions like those organised by the DSO (District Soccer Association).

His parents have been very supportive of him, and at the tender age of 16 had him enroll in the Football School of India (FSI), a football academy in Panvel. Shubham

has not looked back, soon rising to represent his Under-18 team as captain in the Goa Super Cup, an international youth football tournament. Shubham’s team came in second.

Looking back, Shubham avers that all this would not have been possible if he had not followed his heart, and kept an open mind, when it came to deciding what he would do in life.

His dream? To represent the Indian football team, one day!

Here’s wishing Shubham and his family the best for this endeavour!

02/2018 we Up-to-date 21

Open Road

Three WordsPushpak Dronkar of Proposals recounts how the formative years with his mother, and an open mind, have helped him head in the right direction...

Every other Saturday evening after school, I would take a longer road back home on my bicycle. Pedalling slowly, I would take my own time, letting the cool, humid breeze ruffle my hair.

And every other Saturday, unfailingly, my mother used to scold me on reaching home – for taking much longer than I usually would. And again unfailingly, it would be for the same reason – my studies. It was beyond my mother why I would waste my time, almost crawling with my bicycle, rather than studying for the upcoming weekly test.

However, she would say was that it wasn’t about the tests, or coming home a little late. She would say it is about a vision, discipline and practice. Pfft. Big words, I used to think.

“Every great person in the world had a vision for the world, an idea of what was

to be done and the discipline to do it. They became great because of their deeds. They hadn’t stepped out to become great.” she would say.

I wouldn’t understand this up until nearly a decade later - when I faced the absolute vastness of the world in front of me.

I reckoned that I was going to need vision, discipline and practice, if I was to achieve something good.

The ‘new world’ was an unknown environment. My colleagues would deal with Clients and vendors, pivot meetings, manage multiple problems simultaneously during a project - and they kept their cool to see the task done. This experience was exciting, but also was often quite overwhelming. This was the vision part coming into focus. For now, I am working on the practice and discipline.

I can’t say though that I have mastered the discipline and practiced enough, to get where I should. I consider both of them as rather unending processes. There still remain many uncertainties about the future, but one thing is certain: people around us generally tend to pull us out of them. It may be the wisdom of a mother, or the guidance of your colleagues or the hardening circumstances – all in tandem develop an individual.

I still take that road, though now my mother no longer scolds me. The road appears difficult, with unpredictable terrain and accompanying tunnels; and even though I am afraid of going into those tunnels, the light at the end beckons. I guess my tryst with the first of those three words - vision - is over, and I am starting on the other two.

Open Challenge

Talent and ability vindicatedSaloni Ghatnekar, daughter of our Shubhangi Ghatnekar, Chief Manager - Procurement & Inspection has the unique distinction of speaking in French at the UN General Assembly, as one of seven Indian Winners of the Many Languages One World international essay contest...

“Speaking at the UN General Assembly was like a dream come true. I was privileged to stand at a podium where many great leaders have delivered inspiring speeches. The aura of the building gives you the courage to believe that you are capable of making a change,” says Saloni, who is currently working with Ernst & Young, Mumbai after completing her graduation.

Participants in the competition submitted essays in one of the six languages of the UN: Arabic, Chinese, English, French,

Russian and Spanish. The other winners from India had written their essays in Arabic. Saloni wrote hers in French, a language she has been learning for the past seven years.

Never one to turn down a challenge, Saloni went into the competition with guns blazing. After clearing a three-stage selection process, 10 winners were selected for each of the six language groups from the 2,000 entrants. Each group was allotted one of the 17 UN Sustainable Development Goals to

discuss, and to create plans to solve the problem in their country.

Downplaying her achievement, Saloni was humility personified, crediting her teachers and parents for her achievement. “My parents, in particular, were my backbone and my motivation through the toughest stages.”

Our congratulations to Saloni and her family on this unique and grand achievement!

22 we Up-to-date 02/2018

Loyalty Awards

A big round of congratulations to our long-serving employees in the 30, 25, 20 and 15 year categories featured here, as also to the recipients of the Long Service Awards in the 10 and 5 year categories....

Acknowledging our long-serving Colleagues

25

2030 

AK SawantPI

RM JoglekarPI

DB AminPLG

M GodboleLIB

N PanditQHSE

S RaoPI

H DighePLG

M MehtaMQ

R KumarPROC

S SeshadriPERS

M KhadePI

P LewisSLS

U LokePI

02/2018 we Up-to-date 23

15

ObituaryWe are saddened by their loss!We lost two of our dear colleagues due to their

thuntimely departure. On November 27 2017, we lost Mr Dhananjay B Sathe of Plant Design, and

tha day later on November 28 2017, we suffered another loss with the passing of Mr Sudhir M Patwardhan, also of Plant Design. Both our colleagues were known for their industriousness and calm temperament. we Up­to­date extends heartfelt commiserations on behalf of our Management and our colleagues to the bereaved families on their great loss. May their souls rest in peace.

Farewell, Dear ColleaguesRetirementsThe last few months witnessed a number of our colleagues retiring and leaving our folds, after many years of distinguished service in various departments and roles. No praise would be too high for their hard work, engagement and contribution over the years, to the success of our organisation.

As they roll over a new leaf in their lives, we Up­to­date wishes them the very best for their retirement years. May good health, fulfilment & success accompany them and their families. And may we connect on occasions in the years ahead, so we relive the wonder years that we shared, when they were with us.

Sudhir Patwardhan

J SivaprasadAM CheulkarSPV NairM ParanjothiDhananjay Sathe

P SarwatePI

JK JoshiPRSL

NK GowdEL

NR ChitreCFO

N Sharma ITM

PS Gokhale EL

PS ChaudhariPI

SM KhadilkarSLS

P DarekarPI

RS DeshpandeCI

S RamakrishnanPI

24 we Up-to-date 02/2018

CARE....

Editorial

For Health, Safety & Environment...towards HSE Excellence!

Dear Colleagues

Each of us has his or her own perspective when it comes to issues of Health, Safety and Environment. As an organisation, there is a deep focus on these issues. We have worked and continue to work hard to ensure the dissemination of the Safety Culture amongst ourselves. The flow out of this culture is our certifications under the relevant International Management System Standards, related to Environment (ISO 14001) and Occupational Health and Safety (OHSAS 18001). We are approaching a Re-certification Audit for our Environment Management System as per the latest standard ISO 14001:2015.

The following are the major steps and activities concerning HSE activities:

Mr. Suman Banerjee took over as • the new Chairman of HSE Committee as well as the new Emergency Controller for Uhde House premises

Recommendations received from • the external Electrical Safety Audit as well as the Energy Audit are being implemented

A fire-fighting demonstration was • organized at Pune Office in December 2017

Awareness training on requirements • of new ISO 14001: 2015 was conducted through TÜV India for a group of 20 participants in July 2017

Documentation update and training • activities are under way towards re-certification under ISO 14001:2015, with the audit due in the next quarter

While these initiatives are organised at a company level, it is equally important for each one of us to have a personal commitment to HSE issues, when it comes to our workplace - whether at office or site. We must all work towards ensuring that it is kept clean and hygienic, safe and environment-friendly. We also need to participate in such initiatives, actively contribute to improvements and come forward with our suggestions, as we go along.

Let us all stay healthy, and take care of our physical and mental well-being, so we can perform well. Let us all act safely - wear helmets and seatbelts, avoid using

our mobile phones while driving, crossing roads, or climbing stairs. And of course, let us all do what we can to conserve natural resources by avoiding wasting energy, water, paper, food etc.

The theme for this issue of we Up­to­date is “The Open Book” - an opportunity to introspect on the way we communicate and manage our relationships. Our theme ties in well with our approach to Safety. Let us have an open mind and attitude to HSE issues and matters. Let these drive us to appreciate the need for leading healthier, safer and more sustainable lives. Let us also be on the lookout for more and better ways to do this, and to interact with those around us to spread the ‘HSE virus’!

We must communicate this message without hesitation, secure in the knowledge that the organization is behind us in this sacred mission.

With best wishes :CARE EDITORIAL TEAMNitin Pandit Parth Gokhale Madan Singh

Safe Practices

Electricity has long been recognized as a serious workplace hazard, exposing workmen to shock, electrocution, burns, fires and explosions. Electricity is often referred to as a “silent killer” globally, because it cannot be tasted, seen, heard, or smelled. It is essentially invisible. According to a fairly recent National Crime Records Bureau of India Survey, electrocution causes an average of around 25.06 deaths per day. According to the Occupational Safety and Health Administration (OSHA), electrical accidents rank sixth among causes of work-related fatalities in the United

States, with more than 300 deaths and 4,000 workplace injuries reported each year. The fact that most of these accidents could have been avoided, easily makes these statistics all the more tragic.

Dangers from electricity

A majority of the electrical accidents are caused by a combination of three factors:

Unsafe equipment and / or • installation.

Unsafe workplace made by the • environment.

Unsafe work practices.•

Because electricity is such a familiar part of everyday life, this powerful energy source is often used with minimal caution and little thought regarding its potential hazards. Workers are especially vulnerable to electrical hazards because they’re often operating in fast-paced situations involving intricate machinery, power tools, crowded work areas, and exposure to variable weather and other environmental factors.

The dangers associated with the use of electricity may be classified as:

Injury from direct contact through • shock or internal burns.

Staying Safe with Electricity

02/2018 we Up-to-date 25

Cardiac arrest, severe burns and probable death.

Extreme pain, respiratory arrest, severe muscular contractions. Individual can’t let go. Death is possible.

Ventricular fibrillation (Pumping action of the heart ceases). Muscular contraction & nerve damage occur. Death is most likely.

Painful shock, muscular control is lost. This is called the freezing current or "let-go" range.

Slight shock felt; not painful but disturbing. However, strong involuntary reactions to shocks in this range might lead to injuries.

Change in perception level. Slight tingling sensation. Still dangerous under certain conditions.

Probable effect on human body Current Level

1 mA

5 mA

6­30 mA

50­150 mA

1000­4300 mA

10,000 mA

Injury without current flow through • body:

- Direct burns from electric arcs, spattered molten metal, etc.

- Radiation burns from heavy arcs.

- Physical injury from false starting of machine, failure of crane controls, explosion of switchgear, etc.

- Injury from fire and explosion from electric ignition of flammable vapours, gases, liquids and solids.

Eye injury from current flow induced • in or near the human body by intense electric magnetic fields:

- Injury from elevation of whole body temperature.

- Local injury such as cataract formation in the eye.

- Burns due to metallic objects such as rings, dental metal in close contact with local part of body.

Actions to be taken during electrical shockWe must be aware of the fact that electricity can follow any available path. Electricity travels at the speed of light. At 299,800 km per second, without giving the slightest warning, there is no time to react. The rescue of electrical shock victims depends on prompt action

• In case of electrical shock, the following steps are to be taken immediately:

- Shut off the power supply at once.

- Do not make direct contact with any part of the victim’s body with any part of your body.

- Try to free the victim from the live conductor using a dry piece of wood or dry plastic or wooden broom or dry clothing or other non-conducting material.

- Determine if the victim is breathing.

- If the victim is not breathing, apply cardiopulmonary resuscitation (CPR) and First-Aid without any delay.

• In case of electrical shock, the following First Aid should be given

Electricity travels in closed circuits, normally through a conductor. But sometimes a person’s body - an efficient conductor of electricity - mistakenly becomes part of the electric circuit. This can cause an electrical shock. When shock is received, electricity flows between parts of the human body or through body to a ground or the earth. In short, when the human body becomes a part of the electric circuit, shock occurs. Electrical shock occurs either when an individual comes in contact with:

• both wires of an electric circuit,

• one wire of an energized circuit and the ground,

• a metallic part that accidentally becomes energized by contact with an electrical conductor

This must be remembered, it is not required to touch a power line to be electrocuted. If anyone comes within three meters of a power line, the energy can arc towards that person and take a path to the ground.

How shock occurs

to the victim:

- Cool the burn with running water.

- Cover the victim with a blanket.

- Do not attempt to remove burned clothing.

- Do not apply ice or any other ointment or cotton dressing to the burn.

- Handle the victim with care.

- Keep the victim from moving.

- Treat for shock.

- Maintain body temperature.

- Do not give anything by mouth.

- Call for emergency medical attention.

Consequences of electrical hazards

The effects of current on human body vary from person to person, quantity of current, pathway through the body, duration of exposure, and type of current. The following table shows the effect of current on human body. The table demonstrates a general relationship for a 60 cycle, hand-to-foot shock of one second duration.

26 we Up-to-date 02/2018

Mitigation of electrical shock hazard

The following steps can be followed in order to avert hazards related to electricity:

A. Orientation, training and awareness during tool box talk: The average worker often lacks basic electrical knowledge, so a general overview of how electricity works is a good place to start during the tool box talk. Just as the fire triangle provides the three elements that produce a fire - oxygen, heat and a fuel source - there are three basic elements that comprise a complete electrical circuit - a source of energy, a load and a complete path. The primary goal of the awareness is to keep workers from becoming part of this electrical circuit.

B. Job hazard analysis Job hazard analysis (JHA) allows workers to meet at the beginning of their shift to identify the hazards they’ll be facing in their tasks. JHA also identifies the tasks other workers will be doing so that affected workers are aware of the work going on around them. A communication process also should be included so that if changes occur in the work or the process, workers would be notified. JHA consists of the following three processes:

Recognize the hazards in the • working environment to avoid or control them. Discussion and planning with supervisors and co-workers can increase awareness of less obvious hazards and reduce the risk of injuries for all.

Evaluate the risk of injury from each • identified hazard to apply the appropriate method of control. It’s important to emphasize that risk evaluation is an ongoing process because of constant changes in the workplace, such as shift changes and variability in weather.

Control hazards based on the • evaluation of risks associated with each job and worksite. Methods of control might range from posting warning signs in a work area or replacing frayed extension cords to bringing in qualified electrical workers to execute more technical safety procedures, such as locking out and tagging electrical panels before maintenance is done.

C. LOTO Lockout / tagout (LOTO) refers to a specific process to safeguard

workmen from the unexpected energization or startup of machinery and equipment, or the release of hazardous energy during service or maintenance activities. An authorized qualified electrical employee turns off and disconnects the machinery or equipment from its energy sources, locks and/or tags the energy-isolating devices to prevent the release of hazardous energy, and takes steps to verify that the energy has been isolated effectively. Affected workforces are required to use the lockout/tagout process also. Workforces should be trained to recognize a locked and tagged electrical source and to understand how the LOTO process affects their specific work areas.

D. PPE and tools/tacklesThe purpose of Personal Protective Equipment is to protect the person undertaking the task. The biggest risk to an electrician is coming into contact with electricity but steps should be in place such as isolation to prevent this happening. Personal Protective Equipment (like rubber - soled shoes, rubber gloves etc.) would be a second line of defense for the individual. Also any activity related to live electricity, is to be performed on rubber floor matting.

As per Chapter III, clause 12 (1) of CEA Regulations 2010, “All electric supply lines and apparatus shall be of sufficient ratings for powers, insulation and estimated fault current and of sufficient mechanical strength, for the work they may be required to do and shall be constructed, installed, protected, worked, and maintained in such a manner as to ensure safety of personnel and property.”

E. Circuit protection devicesFuses, circuit breakers and ground-fault circuit interrupters are three well-known circuit protection devices used to prevent electrical hazards. They are designed to automatically limit or shut off flow of electricity in the event of a ground fault, overload, or short circuit in the wiring system. Fuses and circuit breakers prevent over-heating of wires and components. They disconnect the circuit when it becomes overloaded. The best way to reduce the risk of death from electric shock at various work fronts is to have a safety switch, called a Residual Current Device (RCD) or Ground Fault Circuit Interrupter (GFCI), fitted within the main fuse box. If there is faulty or wet wiring,

or any electric current passing through a person, the circuit protection devices will cut off the power within a fraction of a second.

F. Use of appropriate barriers and warning/caution signs

It is evident that workmen who aren’t qualified electrical workers face exposure to electrical hazards every day. One of the most obvious safety precautions to be taken while performing activities related to electrical power is setting up barriers or warning signs to alert workers to potential danger. This way all people working near the hazardous electrical activity are warned of the danger and hence any accident could be averted.

Conclusion: Averting the hazards caused by electricity is a combined effort of all the workmen working on the particular activity. Proper knowledge of all the hazards related to the specific activity, following all the task-oriented safety procedures and staying alert during the task are the foundations of a safe working environment without any lost time or injury caused by the “silent killer”.

References:

1. Article “Electrical Hazards”, written by Mr. RR Nair and published in www.ind-safety.com on 22/10/2012.

2. Article “Ensuring electrical safety”, written by Mr. Michael Sa and published in www.plantservices.com on 15/09/2010.

02/2018 we Up-to-date 27

‘If you think safety is expensive, try having an accident.’

­ Trevor Kletz

The great Chinese Philosopher Confucius said there are three ways by which man learns: Meditation, Imitation and Experience.

Let us apply this to HSE aspects in Chemical Plant design:

­ Meditation: Systematic techniques such as Hazard and Operability Studies and Design Calculations.

­ Imitation: Learning from experience of others, design standards, codes of practice, books and accident reports.

­ Experience: Waiting until we have had an accident ourselves.

As engineers we need to make efforts to convince stakeholders about the importance of HSE during all stages of engineering, construction, commissioning and operation, emphasising that it is not a time or money waster or something fanciful.

Accidents still happen in every industry and in every country alone shows that we cannot say with certainty that our safety systems are getting better by the day. There is always room for improvement by learning from incidents happening across the world. How does one become aware of HSE studies / incident reports that available across the globe? Are they easily accessible? Do we need to pay to subscribe or are they available as an “Open Book”.

Investigating authorities such as the Chemical Safety Board of the US publish white papers and accident reports in the public domain.

These Open Book reports enable us to adopt the easiest way of learning ie learning from others’ experience.

One such well-acclaimed book ‘Learning from Accidents’ is authored by Trevor Kletz, Founder, Inherent Safety in the Chemical and Petrochemical Industry. A theme that runs through Trevor’s book is drawing lessons from accidents. His mantra is ‘organisations have no memory’ - meaning that accidents are forgotten, as the people involved eventually leave and hence the same accidents are repeated. Hence ways to improve corporate memory are needed.

The Flixborough Catastrophe led Trevor to think about what has come to be known as inherent safety and inherently safer process design; it is a design which eliminates hazard instead of controlling it by reducing the hazardous material storage quantities and the number of hazardous processes. ‘What you don’t have, can’t leak’.

This approach is now followed in the teaching of chemical engineering design the world over. It is recommended to consider these Open Book reports at every stage and phase of the project and to incorporate the relevant learnings and recommendations.

Shubha DeoProcess

Safety and the Open Book

HSE at Pune Office

*The Flixborough disaster was an explosion at a chemical plant close to the village of Flixborough, North Lincolnshire, England in 1974. It killed 28 people and seriously injured 36 out of a total of 72 people at site. The casualty figures could have been much higher, if the explosion had occurred on a weekday, when the main office area would have been occupied. A contemporary campaigner on process safety wrote "the shock waves rattled the confidence of every chemical engineer in the country”

*Source - Wikipedia

An HSE initiative has been taken up by our Pune Office to reduce the carbon footprint and thus help the environment. The plastic waste generated in the office, which accounts to approximately 25 kg every month, is collected and donated to an NGO.

This includes items like milk bags, packaging material, empty PET bottles, miscellaneous items from the caféteria like biscuit wrappers, plastic carry bags etc.

The NGO further processes the plastic in an eco-friendly way to produce products like fuel and tar.

The initiative reduces the emission of hazardous gases, in pursuance of the motto Reduce, Reuse and Recycle and thereby helps us, our community and the environment.

Shashank YadwadADM

28 we Up-to-date 02/2018

Try our Puzzle! 3 Winners will receive prizes. In the event that there are more than one correct answers, the winners will be decided by “draws” from all-correct entries. Please rush your entries to tkISIndia.hseflyer@uhde.in, latest by March 15 2018.

The CARE Puzzle

Across

2. The state of being free from danger or threat (8)

4. Analysis for finding strengths, weaknesses, opportunities and threats (4)

8. S and S from 'PASS - key to firefighting using extinguisher” (7, 5)

10. The action of reducing the severity, seriousness, or painfulness (10)

11. The presence in or introduction into the environment of a substance which has harmful or poisonous effects (9)

12. The surrounding in which one operates (11)

13. An incident which results into injury, ill health, fatality (8)

14. The practice of creating and understanding codes that keep information secret (12)

15. Regulatory and Technical directorate for petroleum industry (4)

20. World environment day (1, 4)

22. Meaningful data (11)

23. Potential adverse effect (4)

24. Facts about an object (4)

25. Study done by Process and Instrumentation for plant safety (3)

26. The condition of being protected from harm or other non- desirable outcomes (6)

27. Commercial activity (8)

Down

1. Management system for information security (4)

3. Ability to apply knowledge and skills to achieve intended results (10)

5. Equipment for personal protection (3)

6. Potential beneficial effect (11)

7. Fulfilment of requirement (10)

9. One of the essential aspects of any emergency preparedness plan (10, 5)

16. Physical harm or damage to someone's body (6)

17. Identification of hazard and assessment of risk (4)

18. Protective equipment used for work at height (7)

19. Organization’s purpose for existing as expressed by top management (7)

21. Material safety-related information in a prescribed form (4)

1 2 3

4 5

6 7

8 9

10

11

12 13

14 15 16

17 18 19 20

21 22

23

24 25 26

27

Results to our last Crossword Sadly, there were no all-correct entries to last issue’s Crossword competition! Better luck next time, dear Colleagues!

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Experience

Facebook and IManish Chedda, our General Manager from Electrical is an avid Facebook user. In this piece, he tells about the precautions he takes when using this new-age communication and networking tool…

In today’s world, staying away from social networking sites such as Facebook or WhatsApp could mean that one ends up being out of touch with the world. They have become an integral part of our daily life.

My entry into the social networking world started in 2009 through Facebook. It started with just a few friends, but slowly and steadily grew to the seemingly-large number of 775, that my “Friends List” shows today.

Facebook helped me to get in touch with my childhood / school / college friends, with whom I had lost contact for many years. Most of the friends on my list are active; its not that I add friends like one would collect trophies.

I used the platform to post all the memorable events in my life. The app has in-built utilities and hence serves as a calendar / almanac to remind me of the

birthdays and landmark occasions in the lives of my friends.

There is much joy I derive from being wished on social occasions; and so I reciprocate these greetings. I make it a point to extend festive greetings, informative videos / photos, and positive thoughts. The ‘likes’ are a welcome addition, as they increase the connectivity factor. Its always good to know someone has read the post, or agrees with you.

Having said a lot with regard to the positive aspects of Facebook, let me mention that there are some minus points, as well. I will elaborate.

Continuous notifications from the sites can cause frequent distractions from one’s regular work, which can lead to a loss in productivity. As a preventive measure, I always turn off the internet on my mobile during working hours.

An addiction to social networking sites tends to render users inattentive to the surrounding environment. Elders are known to take exception to this, since they have been witness to earlier periods when these ‘distractions’ were not around. I make it a habit to log off from social networking sites during family time or events

Yes, for me Facebook & other social networking sites are only during my travel time and my own leisure time.

Facebook is a very useful platform for social networking in today’s world. However controlled use of this tool will help us to have a better work-life balance.

As a part of our Wellness initiatives, employees enthusiastically participated in a new well-being session called “Dance & Emotions’. This form of fitness involves emotional and physical aspects weaved into one, creating synergy between the body and mind. Through dance we lose our inhibitions, express ourselves and feel happy. Through emotions, we connect with our feelings and become self-aware. To deal with day-to-day stress and regain the energy and enthusiasm towards life, such programs are helpful.

A total 7 batches were conducted in Mumbai (5 batches) & Pune Office (2 batches) covering 136 employees in the months of Aug through Nov 17.

This was a very delightful experience for all the participants, who were open to trying out a different kind of wellness and happiness program. It was a cathartic and experiential journey into one’s thoughts, feelings, joys, sorrows, fears, dreams and more.

The programme was suitable for all age groups and no dancing skills / background were required.

The programme was well conducted by Ms. Pooja Karkera from Wellness Associates. She is a reputed international corporate behaviour trainer (certified in Meta Mind Management), an Art Therapy facilitator and Master Faculty of Meta Mind Dance and Emotions.

Vaibhav Shinde & Aakansha TyagiHR ­ PERS

Dance & Emotions Workshop

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Naveen Sharma o f In fo rmat ion Technology sends us these images taken during his recent family tour of Gujarat. The images were taken using his Nikon DSLR 5200 with 70-300 mm zoom. ‘The outdoors excite me,’ says Naveen who was recently in the news for his triumph at Hackathon 2017. ‘At an average temperature of 38°C, the climate was not the most suitable for holidaying, but it nevertheless gave us the chance to spot fauna in their natural habitat, at temperatures they were acclimatized to.’

The Wide Open WorldOur Experience in the Outdoors

Trust our Pune Office colleagues to do something different. Recently, Bhavesh Andarpa & Ranejeet Neve from Planning, Rahul Kulkarni from Piping & Rajeshwar Choudhari of Projects completed a grueling overnight trek from Katraj to Sinhagad. Fondly referred to as K2S, the trek was a test of their willpower, stamina and never-give-up attitude. The t rek compr ises around 15 to 17 mountains and hills, some small and some really huge, with steep slopes and high rises.

Starting the trek in the early night at 09.00 pm, the foursome enjoyed a pure moonlight experience, and completed the 18 km trek in around 8 hours including intermittent small breaks totalling an hour. Says Rajeshwar: “We chose the night

time, to get a different experience. A daytime version of the trek would have been infinitely more difficult as the sunlight and heat drain a trekker, requiring almost three times more water and energy.”

L-R: M/s. Rahul Kulkarni, Bhavesh Andarpa, Rajeshwar Choudhari & Ranjeet Neve

Publishing Details :Published by : thyssenkrupp Industrial Solutions (India) Private Limited, Uhde House, L.B.S. Marg, Vikhroli (West), Mumbai - 400 083, India for its employees.Editors : TS Bharadwaj, Leroy Santos Correspondents : Lijo Joseph, Sudha Raghavan, Smita Gambhir, Vartak Bhushan

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