Vergilendirme Alaninda Stratejik Planlama Calismalari

8/13/2019 Vergilendirme Alaninda Stratejik Planlama Calismalari

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Strategic Management at theRevenue Administration of

Turke

Yldrm BOZBIYI! "rou# $ead of %e#artment of Strategic %evelo#ment


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Strategic Plan

Performance

Program

Annual Report

Mission

Vision

Strategic Goals

Strategic O!ectives

Performance "ndicators

Activities#Pro!ects

PYRAMID OF STRATEGIC PLAN


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WHAT IS STRATEGIC

MANAGEMENT ?


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Where woul

we want to !e?"SettlingStrateg#$

$o%%o

uld%e

reach%h

ere%e

%ant

toe&

How

woulwe%nowthatweareproceeing

too!&ecti'e?

"PerformanceManagement$

Mi((ion) Wh# o we e*i(t?

+i(ion

Strategic Management

Anal#(i( of Current

Circum(tance)

Where are we now?


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Strategic Management (ee%( the an(wer for four !a(ic

,ue(tion()

&$'R' AR' &'( SIT)ATIO* A*A+YSIS

&$'R' &O)+% &' &A*T TO ,ISIO*!MISSIO*! B'( STRAT'"I- "OA+S $O& &O)+% &' R'A-$ STRAT'"Y. &$'R' &' &A*T TO B'( A-TI,ITI'S

$O& &O)+% &' /O++O& 0'R/ORMA*-' A*% ',A+)AT' O)R S)--'SS ',A+)ATIO*

& '()ST"ONS &


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What I(

Strategic

Planning?

Plan of re(ult(

Plan of change(

Reali(t

Re(pon(i!ilit# ofrenering account

Participator# approach

Mean( of ,ualit# management

WHAT IS STRATEGIC PLANNING ?


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First Strategic Plan 2!"2#

MISSI-N STATEMENT*

The purpose of the Ta+ Administration is

to implement ta+ la%s in a fair, effective andefficient manner %hile providing assistance

to increase voluntary compliance %ith ta+

la%s-


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STRATEGIC -./ECTI+ES

A- "mprove the efficiency and effectiveness

of ta+ administration

.- )stalish a modern integrated

information technology support system

C- Rationali/e and simplify the ta+ system

First Strategic Plan 2!"2#


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Main Ste$s

Training

Meeting

A((e((ment

StrategicPlan

011230114


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Training %&r Hig' Le(el Manager

Strategic Plan 011230114

Tran(forming an 5ualit# Management

Strategic Management Proce(( Management Pro&ect Management

E65M E*cellent Moel


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2) ste$

Collecting (ugge(tion of mi((ion7

'i(ion an core 'alue( from all high

le'el manager(


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Meeting Pr&gra*"+

'uic0 Vie% of Strategic ManagementGeneral Overvie% of the 1orld and

Tur0ey

Analy/ing the other countries2 missionsand visions 3Australia, .ra/il, Canada,

4inland, "reland, (5, (SA6

1or0shop for mission and vision and corevalues

To set up mission, vision and core values


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Analy/e strategic plans of some countries,(-S-A- 7889:788;

"reland 788

1or0shop for strategic o!ectives

To set up strategic o!ectives

S1OT Analysis

Meeting Pr&gra*"2


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Res,lts

MISSI-NTo collect ade?uate revenue y adhering

to principles of e?uity, impartiality,

efficiency, for purpose of the contriutionto the improvement of the social %elfare@

to simplify the ta+ system@ to ensure and

enhance compliance@ and to deliver top?uality service to ta+payers-


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+ISI-NThe Tur0ish Revenue Administration %ill

e a reliale, efficient and transparent

institution covering and improving all 0indsof economic structures and activities as

%ell as a pioneer and model one in gloal

scale-

Res,lts


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CHANGES IN -ASIC PHILOSOPHY

Relia!ilit#

6airne((

Impartialit#

Effecti'ene((

Tran(parenc#

-8R PRINCIP9ES

Awarene(( of Re(pon(i!ilit#

Solution3orienteCompetenc#

Continuou( :e'elopment

Participation


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INCREASING VOLUNTARY COMPLIANCE

2."2+/ STRATEGIC PLAN

IMPROVING SERVICE QUALITY

IMPROVING, COMPREHENDING AND MONITORING

ALL KINDS OF ECONOMIC ACTIVITY

G-A9S

BECOMING A GLOBALLY ACTIVE AND

PRODUCTIVE ORGANIZATION


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GOAL +) INCREASING 0OL1NTARY COMPLIANCE

< 7

Continuou(l#

impro'ing

ta*pa#er

(er'ice ,ualit#

an e'eloping

new (er'ice

eli'er#

channel(

-./ECTI+ES

Simplification

an

(tanari;ation of

ta*pa#er

tran(action(

=

Rai(ing

ta*

awarene((

throughout

thecommunit#


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"OA+ 12 IM0RO,I*"! -OM0R'$'*%I*" A*% MO*ITORI*"A++ I*%S O/ '-O*OMI- A-TI,ITY

< 7 =

Setting up an

effective enforced

collection system

to ensure the

payment of ta+es

and other financial

liailities on time

.y measuring

si/e of informal

economy,

determining its

sector:specific

distriution andreasons

-./ECTI+ES

Ta%ing

nece((ar#

mea(ure( to

pre'ent ta*

a'oiance an

e'a(ion ane'eloping

metho( of

conflict(

Monitoring an

anal#;ing

econom#


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GOAL /)IMPRO0ING SER0ICE 1ALITY

< 7 =

Increa(ing

organi;ational

effecti'ene((

an efficienc#

!# impro'ing IT

(#(tem( an

application(

Setting Human

Re(ource(

management

(#(tematic to

impro'e Human

Re(ource(

-./ECTI+ES

Impro'ingorgani;ational

(tructure an

!u(ine((

proce((e(

continuou(l#

within the

framewor% of(trategic

management

approach

9

Impro'ing

ph#(ical

conition( to

pro'ie

effecti'e

(er'iceeli'er#

Tran(formingthe

management of

ta*pa#er

(er'ice( into a

moern7

#namic an

well organi;e(tructure a( per

contemporar#

re,uirement(


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GOAL !) -ECOMING A GLO-ALLY ACTI0E

AND PROD1CTI0E ORGANI3ATION

< 7.ecoming RA a

moel organi;ation

within the (en(e of

European

E*cellence Moel

an !eing acaniate for

European 5ualit#

Awar

-./ECTI+ES

Impro'ing

international

communication7

(haring of

%nowlege an

interaction anincrea(ing

cooperation with

neigh!oring

countrie(< RA


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T$) PR)PARATORB ST(")S 4OR

01=>301= STRATEGIC P9AN

2+!"2+4 STRATEGIC PLAN


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CIRC1LAR OF STRATEGIC PLANNING

PROVIDING OWNERSHIP OF STRATEGIC PLANNINGSTUDIES

DRAWING UP PREPARATION PROGRAM

CONSTUTING ORGANIZATION


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DETERMINING E5TERNAL STA6EHOLDERS

Mini(trie(

8ni'er(itie(Profe((ional -rgani;ation(

Meia

Ta*pa#er Group(

-8R E@TERNA9

STAEH-9:ERS

Municipalitie(

Regulating an Controller

Corporation(

Sectoral 8nion(

Econom# Writer(

Trae A((ociation(


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W'ere are 7e n&7?

The studies of prioriti/ation for e+ternal

sta0eholders are going on- After this

stage, the studies of methods relating to

e+ternal sta0eholders analysis 3survey,

intervie% etcD %ill prepare-


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Than% #ou

The Pre(ienc# of Re'eneu Amini(tration

:epartment of Strategic :e'elopment

Blrm .-D.IBI

Group Hea of :epartment#!o;!i#i%gelirler go' tr

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Vergilendirme Alaninda Stratejik Planlama Calismalari