Virginia Department of Veterans Services. Chain of Command Benefit Services Who We Are Mission Who We Serve & What We Do Initiates & Our Goal DVS Locations

Virginia Department of Veterans Services



• Chain of Command• Benefit Services• Who We Are• Mission• Who We Serve & What We Do• Initiates & Our Goal• DVS Locations• Steps to Start a Business• Finance Your Business

Agenda


www.dvs.virginia.gov 4

Terry McAuliffeGovernor

Commonwealth of Virginia

John HarveySecretary

Veterans and Defense Affairs John Newby

Commissioner


• Military Dependant• US Air Force Academy• Air Force Officer• UVA Law School• Practiced Law• Deputy Secretary for Veterans

and Defense Affairs• DVS Commissioner – Oct 2014


Commissioner John Newby


• Benefits Center of Excellence• 3 Regions– 3 Regional Managers– 3 Outreach Coordinators

• 26 Benefit Offices– 60 VSRs (+6)– 9 VSAs

• “Full Service”• Accredited Claims Agents


Benefit Services

Tom HerthelDirector



Who We Are


Where We Are

www.dvs.virginia.gov


DirectorTraining Manager

Eastern Regional Manager

Benefits Center of Excellence

Benefits OfficeBig Stone Gap

Benefits OfficeLynchburg

Benefits OfficeDanville

Benefits OfficeCedar Bluff

Benefits OfficeWytheville

Benefits OfficeSalem VAMC

Benefits OfficeCharlottesville (2)

Benefits OfficeBristol

Benefits OfficeStaunton

Benefits OfficeRoanoke

Benefits OfficeFront Royal

Benefits OfficeVirginia Beach

Benefits OfficeSouth Hill

Benefits OfficeQuantico

Benefits OfficeHenrico

Benefits OfficeHampton

Benefits OfficeAlexandria

Benefits OfficeNorfolk

Benefits OfficeMcGuire VAMC

Benefits OfficePortsmouth

Benefits OfficeFairfax

Benefits OfficeAccomac

Northern Regional Manager & DC Appeals

Specialist

Benefits OfficeChesapeake

Benefits OfficeFredericksburg

Benefits OfficePetersburg

Benefits OfficeLoudon

Western Regional Manager & Roanoke

Appeals Specialist

Part Time: Danville, Fredericksburg, Virginia Beach, Chesapeake

Admin Assistant

Benefits OfficeHampton VAMC

Virginia Department of Veterans Services Our Mission

• To provide Virginia’s veterans and their family members with accurate, timely and ethical education and assistance in obtaining the federal and state benefits they have earned through service and sacrifice to our Commonwealth and Nation.


Who We Serve

• Virginia has over 780,000 veterans• Almost 1 in every 10 citizens is a veteran,

20% in some areas• By 2022, Virginia is projected to have the

4th largest veteran population in the nation• Currently, Virginia is one of only two states with a growing

veteran population• Virginia ranks seventh among states in total veteran population


What You Do• Veteran Compensation Claims

– Initial, Re-Opened, Notice of Disagreement, Appeals, Dependency• VA Health Care Eligibility• Veteran Pension Claims (need-based; $13K max)• Aid and Attendance Claims (need-based; $22K-25K max)• Survivor Benefit Claims (non-need-based DIC)• Survivor Pension Claims (need-based; $8K) • Claim for Burial Benefits/Flags/Markers• State Tax Relief Eligibility Determinations• Veteran Benefits Enhancement Program (VBEP)• Certificate of Eligibility for VA Home Loan Guarantees• VGLI Applications• Outreach into Local Communities – Itinerary Visits • Referral to Local, State, and Federal Social Services• Assist Veterans’ Service Organizations - Appeals


Initiatives

• Organizational Restructuring• Electronic Filing• VA Access• Office Facelifts• Re-Training• Retention Focus• Interagency Partnerships


Our Goal

• Better Service to Virginia’s Veterans• Customer Service is Job #1• Accuracy• Faster Service• More Outreach


• Alexandria Main Office (Agent available 9 a.m. to 4 p.m. for walk-ins except when at Itinerate sites)

• Located in the Virginia Employment Commission• 5520 Cherokee Avenue, Suite 100A• Alexandria, Virginia 22312• Office: (703) 813-1529 or (703) 813-1520• Fax: (703) 813-1530• • Arlington Itinerate Office (2nd and 4th Thursdays, 9 a.m. – 11:00 a.m. and 12

p.m. – 3 p.m.)• Located in the Arlington Employment Center• 2100 Washington Boulevard, 1st Floor• Arlington, Virginia 22204• (Appointments only; please contact office)

Department of Veterans Services Locations


• Woodbridge Itinerate Office (1st and 3rd Tuesdays, 9 a.m. – 3:30 p.m.)• Located in the Woodbridge Senior Center• 13850 Church Hill Drive• Woodbridge, Virginia 22191• • Fredericksburg Itinerate Office (Every Friday, 9 a.m. – 3:00 p.m.)• Located in the Veterans of Foreign Wars• 2701 Princess Anne Street• Fredericksburg, Virginia 22401• (Appointments only; please contact office)• ***This location effective March 1, 2015***• • Service Areas: The counties and surrounding areas of Arlington, Fairfax, and Prince William; to include

the Pentagon, Bolling, Myers, Belvoir, District of Columbia, city of Fredericksburg.• • Enrollment for VA Health Care and request for VA ID card can be completed in person by bringing your

discharge papers (DD214, NGB22, or WD53-55) to the Belvoir Veteran’s Clinic. This clinic provides basic medical care, preventative care, Health Education, and comprehensive women’s health care.

Department of Veterans Services Locations

(cont.)


• Writing a Business Plan • Get Business Assistance and Training• Choose a Business Location• Finance Your Business• Determine the Legal Structure of Your Business

Steps to Start A Business


• Registering a Business• Get a Tax Identification Number• Register for State and Local Taxes• Licenses & Permits • Understand Employer Responsibilities

Steps to Start A Business (cont.)


• General Small Business Loans: 7(a)• Microloan Program• Real Estate & Equipment Loans: CDC/504• Disaster Loans• Loan Programs

Finance Your Business


• Chain of Command• Benefit Services• Who We Are• Mission• Who We Serve & What We Do• Initiates & Our Goal• DVS Locations• Steps to Start a Business• Finance Your Business

Closing

Virginia Department of Veterans Services Virginia Department of Veterans Services

Your Questions?


• Veterans Services Representative John Henry [email protected]

• Phone # (703) 813-1529

Information

mailto:[email protected]



• Phone # (703) 813-1529

Reference




• Phone # (703) 813-1529

Contact Information


Documents

Virginia Department of Veterans Services. Chain of Command Benefit Services Who We Are Mission Who We Serve & What We Do Initiates & Our Goal DVS Locations