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Definition of Virtual Team “A virtual team is a group of people who work interdependently with a shared purpose across space, time, and organizational boundaries using technology”
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Virtual TeamsVirtual TeamsTeam 4
Chris Vance
OverviewOverview
BenefitsBrief HistoryCommunicationApplicationsCompany ExamplesDevices
Definition of Virtual TeamDefinition of Virtual Team
“A virtual team is a group of people who work interdependently with a shared purpose across space, time, and organizational
boundaries using technology”
Evolution of Virtual TeamsEvolution of Virtual Teams
Nomadic Era Team work
Agricultural Era Living and working in groups
Industrial Era Railroads Postal Service
Information AgeComputersOther Digital Devices
Benefits of Virtual TeamsBenefits of Virtual TeamsCost Savings
Travel Expenses Eliminating Office Space Reduced Product Development Costs
Greater Workforce Diversity Education Levels Experience
Improved Customer Service Customer is #1 Timeliness
Enhanced Communication EffectivenessOvercome Time DimensionAccess to Same Information
50 Foot Rule50 Foot Rule
50 feet
People who work further than 50 feet apart rarely communicate with each
other in a typical office setting
Typical Communication StructureTypical Communication StructureCEO
Vice President
Regional Manager
District Manager
Territory Manager
Virtual Team Communication StructureVirtual Team Communication StructureCEO
Vice President
Regional Manager
District Manager
Territory Manager
Application ExamplesApplication Examples
Preparation and rework of Preparation and rework of seminars seminars
Efficient preparation and rework contributes to the quality.
Different location participants
Control of external service Control of external service providers providers
Co-operation with external service providers.
The advantages of external assignments.
Home office connection Home office connection
Office = Home !?
Access dates, important files and addresses around the world.
Release-management Release-management
Suggestion any time. All suggestions can be evaluated and prioritized.All assigned workers update the progress of the respective work package themselves. All resources can be used purposefully and with a high effectiveness.
Connection of customers Connection of customers and suppliers and suppliers
Open your Intranet to suppliers or customers?
A platform for the effective cooperation with your customers and suppliers without changing the security standards of your own Intranet.
Virtual Teams in UseVirtual Teams in Use
Company Examples
Class, from this point forward, your teams will become virtual teams. All communications must be conducted over Blackboard and video conferencing. I will be your supervisor, and each of you may communicate directly with me. You may only meet in person the week before your presentation. Good luck!
LOCATION 1 LOCATION 2
SABRE Virtual TeamSABRE Virtual Team
Account Executives
Training Representatives
Installation Operations Coordinators
Account Management Specialists
Customer Service Representatives
Production CostProduction Cost$4.5 million to $47,000$4.5 million to $47,000
0500,000
1,000,0001,500,0002,000,0002,500,0003,000,0003,500,0004,000,0004,500,0005,000,000
BeforeVirtualTeams
After VirtualTeams
ProductionCost
Technologies for Virtual Technologies for Virtual TeamsTeams
TechnologyTechnologyVoice & Video
On demand video conferencingLAN line or Mobile
VoIPPhone # Internet AddressPortable Cost Efficient
Private NetworksPrivate NetworksVPN
Increased securityUser level authenticationPrivate network per teamCost-EffectiveOn demand
Clunky DevicesClunky Devices
PDA & Date BooksCameraPhone
Integrated Devices
Users have multiple devices to perform many different tasks
Wireless NetworksWireless Networks
Online AccessConnecting Multiple BuildingsWide Coverage
Questions or Comments?Questions or Comments?