1INSIDE: Old Poole + Local Business + Puzzles + Travel Tips + What’s On? + Much More! www.vivapoole.com | MAY/June 2011

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Local dog charity launches: Page 6A Peek Into The Past; May 1961: Page 10Tom Scott; Memories of Old Poole: Page 12For my birthday, Mum … : Page 14Walking Dorset; Worth Matravers: Page 15Puzzles; Kids Page/Crossword/Sudoku:Pages 16 & 17Fish Pedicure Launch Success: Pages 20 & 21The Youth of Today; Driving Test: Page 22Julie Says; Fashion, Health & Beauty: Page 24Puzzle Solutions & Useful Tel Numbers: Page 25Your Poole Your Say; Common Courtesy:Page 26Bank Holidays - Ever wonder why we havethem?: Page 27What's On In Poole; Pages 28 & 29LEAF; Leukaemia Educating & Fundraising:Page 29Going Digital: Page 30Wedding Event in Poole: Page 31

Viva Poole C O N T E N T S

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Welcome to the May 2011 issue ofviva! Poole magazine. Exciting timesare approaching for Viva! as we featureall of the businesses who are at nextmonth’s special wedding event at HotelDu Vin, Poole on Sunday 26th June, inthe June Viva! See the inside back pagefor more details where tickets will alsobe available fromwww.HairdressersPoole.co.uk/ticketsThe winner of the £20.00 M&S Giftvouchers from the Feb issuecompetition is Mrs. Nicky Moses fromPoole, congratulations Nicky! I’llannounce the winner of March andApril’s competitions next month.Thank you for reading.

Viva Poole Welcome!

Viva! Poole is delivered to, at least, 5000addresses throughout Poole to businesses

and residential.It is also available from ‘Pick-Up Points’.

Some are listed below.Marc Young Hairdressing: Dolphin Centre, Poole

Hotel du Vin, The Quay, PooleMarc Young Hairdressing: Parkstone Rd & Broadstone

Poole General Hospital: Longfleet Rd, PooleUpton House

Fishy Fishy: Poole QuayTesco: Poole QuayTesco: Broadstone

Tesco: LytchettCo-Op: Poole RoadPost Office: Upton

Courtyard Centre: Huntick RoadOne Stop, for all those shopping essentials: Triangle

Greys Estate & Letting Agents: TriangleHair At 23: Poole

Fish & Chips: Moorland WayStainers Shoes: Parkstone

Junction Sports Centre: BroadstoneAmazing Trick Box: High Street, Poole

King’s Head: PooleAll-Ways Friday, Award winning fish & chips: Hamworthy

Shah of Persia: Fernside Rd. Poole> To Advertise, Please Call 01202 620998

Viva! Address:PO Box 5771

PooleBH16 5ZU

June Deadline For All Advertisements& Contributions: 10th May 2011

Publisher:Marketing Bugle

Editor:Martyn Brown

Editorial & Advertising:01202 620998

Direct:07710 904 558

email:admin:@vivapoole.com

Web:www.vivapoole.comBusiness Directory:

www.vivapoole.com/directoryAdvertiser’s Site:

www.vivapoole.co.uk

Whilst every care has been taken to ensure that thedata in this publication is accurate, neither thepublisher nor it’s editorial contributors can accept,and hereby disclaim, any liability to any party to lossor damage caused by errors or omissions resultingfrom negligence, accident or any other cause.

Marketing Bugle does not officially endorse anyadvertising material included within this publication.

It is the clients and/or contributor’s responsibility toensure that they have permission to use any artworkwhich they supply to us or require us to reproduce.All artwork is accepted on the understanding that thedescriptions of goods and services are fair andaccurate.

All rights reserved. No part of this publication maybe reproduced, stored in any retrieval system, ortransmitted in any form - electronic, mechanical,photocopying, recording or otherwise - without priorpermission of the publisher.

Viva Poole is printed on FSC accredited paper.For every tree felled significantly more areplanted. Vegetable based inks are usedthroughout, which are far more environmentallyfriendly than oil based inks. Waste paper fromthe printing and binding process is recycled andgoes back into providing pulp for recycled paperproducts.

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Excellent Home Cooked FoodMon - Sat: 12pm - 2pm. & 6pm - 9pm.

Sun: British Roast Day. 12 - 3pm (closed eve)

Locally Sourced Seasonal Produce

Traditional Sunday Roast Lunch

Functions:Christenings/Birthdays/Wedding

Receptions - tailored to your requirements

Live Music - Call For Details

Dee & Her Team Offer a Warm Welcome,Superb Food & Service at

THECHEQUERS

INN

Open All Day 11am - 11pmHigh St. Lytchett Matravers,

Poole, Dorset BH16 6BJ* 01202 622215 *

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Local Dog Charity Launches ‘ARC’ AppealFerndown-based dog rescue charity Waggy Tails Rescue islaunching the ‘ARC’ (Animal Rescue Centre) appeal to helprescue more homeless dogs. Since 1994 Waggy Tails hasrescued over 2,500 homeless dogs and offered them a happy,secure future with fosterers and new loving homes in the EastDorset and West Hampshire area. Over the last year, thecharity has experienced a sharp increase of re-homing requestswith as many as six calls per day, which is why the new localrescue centre is urgently needed to help thousands more dogsin the future.

Waggy Tails needs a ‘safe house’ in the area, where they cancare for and assess dogs before they are fostered and re-homed. Over the last four years, the charity has raised£500,000 to buy the building; they now need the public’ssupport to raise a further £400,000 to make major alterationsto turn it into a state-of-the-art Animal Rescue Centre as well asrunning costs for a year. As Waggy Tails depends entirely onthe generosity of the public, they are launching the ‘ARC’(Animal Rescue Centre) appeal to raise the much-neededfunds.

The alterations to the ‘safe house’ to turn it into a state-of-the-art Animal Rescue Centre will include individual heated cabinsfor the dogs; outdoor exercise facilities; a training and indoorexercise area; a grooming area; a veterinary clinic; 24 hourwelfare cover for the dogs; staff accommodation; and ananimal ambulance. The charity’s running costs include

veterinary treatment and food for the dogs in foster care.

Chairman of Waggy Tails, Shelagh Meredith stated ‘the safe house is in an area surrounded byfields with no close neighbours. Our volunteers are able to take the dogs for daily walksdirectly from the safe house, so it is ideally located.’

Shelagh went on to say ‘the dogs we help come from all sorts of backgrounds; we regularlyhelp to rescue dogs from pounds, where they were due to be put to sleep even though theywere perfectly healthy. Others have come from owners who were unable to look after thedogs any longer due to ill health, financial difficulties or a change in circumstances. We wouldlove to be able to help all the sad, confused dogs who, for whatever reason, find themselveshomeless, although at the moment we can only deal with a small percentage of the requests.Turning the ‘safe house’ into a fully operational animal rescue centre will help us find lovinghomes for many more dogs and give immediate sanctuary in emergency situations. We’d bereally grateful for any support or donations the local community can provide for our ‘ARC’appeal – all help will be extremely appreciated by the Waggy Tails team and the dogs we help.’

For further information about the ARC appeal, call Waggy Tails’ Cobham Road office on01202 875000.

Mickey, who is fostered by WaggyTails – Mickey is a 7 year old Jack

Russell with a lovely personality. Hehas a chronic skin problem so

Waggy Tails will continue to helpwith the cost of his treatment. He isan affectionate dog who loves to run

and play.

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Twin Sales Bridge -Arrival of Lifting Leaves

The first sections of the iconic liftingleaves for the new Twin Sales Bridgehave arrived in Poole.

Delivery of the 25-metre-longtriangular sections of steelwork tothe construction site in Hamworthy isanother step towards the opening ofPoole's much-needed secondharbour crossingin early 2012.

A 500-tonne cranewas needed tomove each 40-tonne section ofsteel into positionready forassembly as the first of the bridge'stwo lifting spans.

Additional steelwork for the secondlifting span will be delivered over thenext few days.

Jim Bright, Strategic Director,Borough of Poole said: "The deliveryof the lifting leaves marks a trulyexciting phase in the construction ofthe Twin Sails Bridge. We can beginto see how the shear size of thelifting leaves will give this iconiclandmark a central presence on thePoole skyline."

Once built, the bridge deck and iconicTwin Sails will be made up of 41sections of steel being manufacturedby Cleveland Bridge UK Limited inDarlington.

The first deliveries of steelwork forthe main bridge deck began in

March. Eightsections of steeldominate theconstruction sitealongside theBack WaterChannel.

A team ofspecialists fromCleveland Bridge

UK are currently welding thesteelwork, weighing a combined totalof more than 200 tonnes, to form alarge section of the bridge deck.

Installation of the decks and leaveswill take place during the summer.The Twin Sails Bridge is scheduled toopen in early 2012, providing criticalinfrastructure for 26 hectares ofbrownfield land and unlocking one ofthe largest regeneration sites in theSouth West.

Over the next 10 to 15 years, thisproject is expected to deliver 2,000homes, and create up to 5,000 jobs.

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A Peek Into The Past

Tel: 01202 675321 / 07974 106145www.doubleglazingrepairspoole.com

On May 1st 1961 the Betting andGaming Act came into force, and thefirst betting shops opened in the UK.

Prior to January 1st ofthat year, the lawssurrounding gamblingwere inconsistent.

The Act was brought inwith the aim of takinggambling off the streetsand bringing it undertighter Government control. Prior tothe Act, anyone wanting to place a beton a horse had to demonstrate thatthey had enough credit to set up anaccount, and then complete theirdealings by telephone. The bookiessent “runners” to collect frompunters. This system was open toabuse.

Once the Act was in place, abookmaker had to apply for a licenceand permit and was then allowed totake bets.

Unfortunately, loopholesin the law meant thatanyone could open abetting shop or casino,and many became acover for criminal activity.So, in 1970 theGovernment legislated

again, creating a new Gaming Actwhich tightened restrictionsconsiderably.

Since that time, there has beenfurther legislation to allow thecreation of a National Lottery and anincrease in the number of casinos.

May 1961 -You Bet!

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Taking place on Saturday 21st May 2011 is the follow up to the highly successfulChristmas 2010 Fayre again being held at The Junction Sports & Leisure Centre.Over 70 local businesses and traders will be showcasing their wares from 10.00amonwards in an attempt to welcome Spring to Broadstone in style.

From bags to jewellery from cakes to books and from plates to localassociations/groups …there will be something for everyone in this HUGE indoor Fayrewhich is set to be an annual celebration of what Broadstone has to offer.

In addition to the actual Fayre there will be Children’s Entertainer ‘Crazy Kev’, a localschool choir performance, a superb Raffle and a charity fund-raising Auction all beingofficially opened by local M.P Annette Brooke.

Are You A Potential Stall Holder???If you are part of a business, or feel that you have a stall of local interest, and wouldlike to join the stall holder list presenting in the indoor sportshall…then pleasecontact the main organiser ‘Sheena Dayman’ on 07968 088840 or email her onsheenad@hopefm.com for more details…at only £20.00 per stall it could be anopportunity not to be missed!

Adults on the day are £1.00 (includes raffle ticket) and children are FREE…so popalong and enjoy the full programme celebrating Broadstone in Spring Time!

The Broadstone Community Spring Fayre

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Memories of Old PooleLagland Street Boy’s Club by Tom Scott

When I was a teenager, youth clubs were very popular. In the heart of Old Poole were three well-attended clubs: Lagland Street Boys’, Canford Boys’ and YCH (Young Citizens’ House), and I joined LaglandStreet in 1945.

The club took possession of its building (now a community centre, and much modernised) when it wasvacated by a Brethren Society whose former premises had been the Amity hall in the High Street whichsubsequently became a cinema – known by us as ‘The Flea Pit.’ The building consisted of a hall with a smallbalcony above, a stage, a mess room for tea and toast and a lounge of sorts with an old settee, a few chairsand a gas fire.

Lagland Street Boys’ was run in a relaxed manner by a leader, but often we were left to do our own thing.You must bear in mind that we boys were rough and ready types and we playedthat way, especially when the leader wasn’t there! We had little equipment withwhich to amuse ourselves, so we often made our own entertainment. One of ourregular ‘games’ was quite dangerous; we first called it ‘Running the Gauntlet,’ butit became known as the ‘Bible Fight’!

Up in the balcony were many books, both religious and otherwise, that had beenleft behind by the previous tenants. All the lights would be turned off so the hallwas in complete darkness. Two teams had already been selected – one to defendthe balcony and the other to attack it. A whistle sounded and the assault wouldbegin from the stage–end of the hall. We couldn’t see the books flying down at us,but equally the balcony mob couldn’t make us out in the total darkness – it wasutter chaos! Even if you made it to the balcony stairs, you couldn’t climb themwithout an onslaught of books from those guarding the top. There were nowinners, the riot would only end when the balcony’s ammunition was spent. The

lights were switched on and the ‘Bible Fight’ was over. All that remained was a vast scattering of books andmagazines, all to be cleared up as quickly as we could. Some boys did get hurt, but we knew the risks and itwas an enjoyable 10 or 15 minutes for us!

At other times, we would sit around the gas fire in the mess room chatting, then someone would suggest“Come on lads let’s go for a run,” so about 30 to 40 of us would set out to run around Old Poole. The routetook us along or past: the quay, West Quay Road, North Street, Norton’s Public Library (now Wether-spoon’s), Poole Boxing Club and Gym, Green Road, Lagland Street, the Labour Exchange and back to theclub. I ran this route in welly boots – no trainers then – but some of the luckier boys had plimsolls.

One evening it was suggested that we went to the Regent Cinema, where we occupied a whole row of seats.We always had to queue in those days, but were entertained outside by Ernie the Fiddler, whose violin onlyhad two strings and produced the most awful music. (He wore khaki shorts all-year-round and was not theonly local to do this; Baverstock the baker delivered bread on his bike dressed the same way.)

Lagland Street Boys’ football team played its matches on part of Ladies’ Walking Field, but if we had an awaygame our transport was Brian Arnold’s coal lorry! His coal yard was in Tucker’s Lane, Hamworthy.The pub opposite our club was the New London Tavern, now renamed The Cockleshell, and I’m sure mostof we lads had our first taste of beer there.

Well, I’ve given you a taste of my first boys’ club and, looking back, I thoroughly enjoyed my time there withthe other lads, although I did later move on to the YCH club which was a little more sophisticated (thosestories are for another day).

I’ve no doubt that today’s youth clubs have much better facilities......and much more appropriate activities!

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Do you miss the days when a little plastic bag with a picture of a princess or fireman on it proudly carriedhome a piece of sponge birthday cake adorned with icing?

Or when pass the parcel & musical chairs raised squeals of excitement?

If you do you are probably a mum desperately trying to think of new ways to entertain your little one, plusclassmates, on their birthday.  The trouble is so much has already been done, as no doubt they will point outwhen you make a suggestion.  And if your offspring has a later than the others birthday, your task becomesnightmarish as all the ‘best stuff’ has already been done!

Of course you should make a stand & say NO MORE!  Iam going back to the simple days of eggy sandwiches &sausages on sticks. No wait, make that sausages onplates, don’t want to get in trouble with Health & Safety!

But you know you won’t because you cannot bear to seethe disappointment on their cherubic face.  Or stand allthat mess in your nice home, if you are completelyhonest.

So how about this to knock their little designer socks off- a Western Cowboy Day for kids?

First they get all dressed up as little cowboys & girls,(though jeans & jumpers are fine too). You drive out tothe New Forest & deliver them to Burley Villa WesternRiding School & your job is done!

For the next few hours you are free, so why not visit thelocal motorbike museum where they serve very tastymeals or have a cream tea in near by Burley, or just takea walk in the beautiful surrounding area?

Meanwhile the kiddies are left in the capable, childfriendly hands of  Phil, Becky & Sue. Who will take yourWranglers-in -training through every step.

The Kiddie Cowboy daySay howdy to your horse & learn how to groom him or her.Saddle ‘em up ready to ride out.Mosey on down to the corral where the basics of Western riding is experienced.Unsaddle your steed & brush ‘em down.Learn how to lasso like a real cowboy & try your hand at horseshoe throwing.Then it’s over to the Ranch House for barb-b-q’d burgers & beans.Say goodbye to your four legged friend, until next time.

Now all that is left for mummy & daddy to do is take their little dudes back  to a neat tidy home, tuck themin bed & breath a sigh of relief. Till next year!  Though there is no guarantee they won’t want to do it allagain next weekend!

For children over 12  & adults Western Trail rides in the forest are available as are Western experience days.For more information contact Phil at burleyv@globalnet.co.uk or call 01425 610 278.

For My Birthday Mum, I want!

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Walking Dorset - Worth Matravers West Circular Route

Area: Swanage | Distance: 5 miles | Difficulty: Medium/hard

A 5 mile walk with great views. It has an optional steep climb up the 204 steps to St Alban’s/StAldhelm’s Head on the main route. This can be avoided with a small detour.

How to get there: - Grid Reference 974777; Turn right just after Corfe Castle for

Kingston. After Kingston, follow the road for about a mile and turn right for Worth

Matravers. The car park is on your right just before the village.

Information: Toilets are available in the car park. There is a small parking fee.

Walk details:-As you leave the car park, turn right for about 70 metres and then take the path signposted ‘Churchand Hill Bottom 1 mile’.

Follow this through the gate and field until you reach the left-hand corner. Here turn right andfollow the hedge/wall forabout ½ mile until you meet a T junction. Turn left and follow the pathtowards Hill Bottom.

Just before reaching the houses, turn left through the kissing gate (1/3 mile).

You are now on the Coast Path.

The path ascends to the ridge above Chapman’s Pool and along to the war memorial (maintained bythe MOD, 2/3 mile). Go over the stile onto Emmet’s Hill, follow the cliff path along to the top ofanother big dip in the Coast Path (1/2 mile), just prior to St Albans/St Aldhelms Head.

Descend the path to the dip at the bottom. Here, you can continue straight ahead and ascend thesteps to the top where there is a seat to rest and the Coastguard lookout station or you can turn leftover the stile, follow the less steeply-inclined valley to the top, then turn sharp right and return tothe Coastguard station along the track.

At the Coastguard station, continue along the coast path to Winspit (3/4 mile), turn left as you enterthe old quarry and return up the valley to the village and straight past the duck pond.

 At the Square and Compass pub, stay left and the car park is on the left.

All Viva! Poole Advertisers Also Benefit Their Own Page On TheInternet At No Extra Charge - Call 01202 620998 To Advertise

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Puzzle Page It’s a factOne in five of every tree in the world is a Siberian Larch.

PuzzleSolutions

on page 25

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Recipe: Boiled Fruit Cake

Ingredients

1 cup of water

225g / 8oz unsalted butter

1 cup of soft brown sugar

½ cup peel (if you don’t like peel, usechopped ready-to-eat dried apricots)

1 ½ cups raisins

1 ½ cups sultanas

¼ cup chopped glace cherries

1 tsp mixed spice

2 cups plain flour

1 tsp baking soda (bicarbonate of soda)

2 eggs

Method

Place the first eightingredients into a largesaucepan and bring it tothe boil.

Reduce the heat andsimmer gently for 20minutes, then set asideto cool.

Heat the oven to180C/fan 160C/gas 4.

Line a deep 20cm/8inchcircular cake tin with greaseproof

paper.

Mix the beaten eggs well into the fruitmix. It’s important that the mixture hascooled because if it’s too warm theeggs will cook!

Then sieve the flour and baking sodainto the mixture and mix well.

Pour into the cake tin and bake for 1-1½ hours until cooked through (when askewer inserted into the cake comesout clean). If the cake is browning tooquickly reduce the temperature a little.

Remove from the oven and allow tocool in the tin for fifteen minutes, thenturn out on to a rack.

The cake keeps really well if it’s storedin an airtight tin.

Lighter than a rich fruit cake and beautifully moist. If you think fruitcakes are tricky try this one. It couldn’t be simpler. An ordinary

teacup is fine for measuring.

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Lifeboat Quay, PooleBH15 1LS

(Asda car park)

Tel: 01202 914336

Mon-Fri: 12pm - 2.30pmand 5pm - 10pm

Saturday: 12pm - 10pmSunday: 12pm - 9pm

*Experience TheIncredible HarbourViews While Tasting

The IncredibleLakeside Food*

Takeaway&

Restaurant

Chocol8 is an extremely successful purveyor ofthe finest luxury chocolates located in

Westbourne, it has an excellent reputation forhigh quality products with a service to match.

Chocol8 is a one off unique experienceknown for its eccentricities in its decor and

its ambiance.

+ Call us on 01202 766000email us at chocol8@hotmail.co.uk

+ 61 Poole Road, Westbourne,Bournemouth BH4 9BA

+ Opening hours are Monday to Saturday 10am - 6.00pmSunday 10am - 4.30pm

Come and relax in one of the legendaryLouis V chairs and soak up the relaxing

atmosphere whilst you indulge in the finestItalian coffee, cakes and luxury Belgianchocolates, surrounded by the many giftswe have on offer, or alternatively create

your very own personalised gift using ourunique range of bespoke packaging.

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The Youth of Today"Yes, just passed my driving test!" - Only joking; I´m still sixteen.Though I see and hear that phrase a lot; being the youngest in the yearis a pain sometimes... I hope my dear friends do realise that I´m goingto snag as many lifts as possible off them this summer! The driving ageseems a tad obscure to me - I'm more than ready to start driving. Onthe contrary, I´m not sure if my wallet would agree.

Almost every aspect of driving costs a bomb - and as a whole, seemsintent on making one completely skint. Who expects teenagers to beloaded? It´s alright for the spoiltbrats.

But many of us, like myself, simplycannot afford to buy, or even thinkabout owning, a car. The ridiculousdriving costs pick holes in my backpocket and repulse me, similarly tomy peers. Moreover, someone,somewhere needs to realise this... Orif you´re feeling generous whilst reading my article, every little helps!

The desire for some to drive is reaching an all-time high - with parentsunwilling to drive us, and public transport sporadic in it´s reliability;driving is becoming a necessity for many to reach places on time.

I´m sure many of our elders would say "work more hours!", thoughjuggling a full-time education and part-time job can be argued to be toostress-inducing. Especially whilst trying to desperately clamber out ofyour cave as a social hermit. The world is so competitive nowadays.

Driving (or the lack of) and all it´s cons are much involved in our youth´scommunity. Anyway ´BRB´, I´m off to post my provisional licenseapplication... Tom is a 16 year old school boy from Poole

If you are at school and would like to write an article about yourthoughts and feelings about life, write to us here at Viva. Address on

page four.

All Viva! Poole Advertisers Also Benefit Their Own Page On TheInternet At No Extra Charge - Call 01202 620998 To Advertise

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Travel TipsBEFORE YOUR FLIGHT - If you are going on a long haul flight jet lag can be akiller. So if you are travelling East go to bed a little earlier than usual, several daysbefore you travel. If going West go to bed a little later than usual. This helps toreadjust your body clock.

THE FLIGHT - We know how easily we can pick up bugs on aircraft, you get on feeling fine, two days later startsneezing and coughing. Part of the problem is since smoking was banned the air pollution is worse. Yes really!Because when people smoked fresh air had to pumped in and the stale smokey air pumped out. Whereas now theair is just recycled, so basically what others breath/cough out the rest breath in! Lovely.

So here are a few precautions to lessen your risk. Spray Vicks First Defence up your nose to help fight offintruders. Rub Vaseline around the base of your nose and nostrils, this will also help catch unwanted bugs. Justdon’t be surprised if your nostrils are a little black at the end of a long haul flight.

Always wash your hands after a visit to the loo and use a tissue when opening the door. Before you eat wash yourhands or use sanitiser.

For extra prevention take ‘Airborne Formula’ several hours before you fly. This was first developed by a teacher inAmerica that was fed up with constantly getting sick from bugs passed on by the pupils. It is herbal containingmany nutrients to give your immune system a boost.

Eyes dehydrate during flight so eye drops can be very soothing, especially if you wear contact lenses. Though Iwould recommend lens wearers remove them before a long haul flight and use glasses instead.

Not just eyes get dehydrated, your whole body does so drink plenty of water. Cut out or at least down on alcohol.Sleep when you can so you arrive refreshed. If you get stressed when flying try Rescue Remedy it is herbal & helpsreduce anxiety, available from most chemists, in pastels, spray & drops form.

EXERCISE - Not suggesting you start jogging up and down the isle, but keep your circulation going but stretchingin your seat and rotating your feet at regular periods. Don’t sit with you legs crossed for any length of time. Mostlong haul have a video presentation showing you various exercises.

FIRST AID - You could pack a whole medicine cabinets worth but lets be sensible you don’t want to pay excessluggage on the way out. Aloe Vera gel is an anti viral, anti inflammatory and great for healing cuts and abrasions,plus great for sunburn and blisters. Plasters, antiseptic cream, sun block, insect repellent (if necessary) andCompeed plasters if you are going to be doing a lot of walking. These are better than regular plasters as they don’truck and protect already-there blisters from getting worse. They worked brilliantly for me when I did the 3 PeaksChallenge, (oh stop showing off!).

Oral Re-hydration Solution - Sickness and stomach upsets are common complaints on holiday. Often caused bycontaminated water or food. So you will need to re-hydrate and replenish electrolytes (salts & other compounds). Ialways take a small hot water bottle when I go on holls as nothing is more soothing when you’re in pain be itstomach, ear, back whatever or shivering and can’t get warm. (I used to laugh at my mum when she did this onfamily holidays but almost always someone needed it)

DIARRHOEA TABLETS - Need I say more?

PAIN KILLERS - Need I say more?  Just one thing - HAVE A GREAT TIME!

Any questions about fashion or beauty? email Julie: californiasecrets@mac.comwww.marcyoung.co.ukwww.twitter.com/myhairdressing

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Viva Poole: Solutions

BT Faultline 0800 800151

Buses 01202 673555

Childline 0800 1111

Citizens Advice 0870 7510937

Council (Poole Borough) 01202 633633

Crimestoppers 0800 555111

Electric (emergency) 0845 708090

Gas (emergency) 0800 111 999

Hospital (Poole) 01202 665511

NHS Direct 0845 4647

Police (non emergency) 01202 222222

Railway Enquiries 0845 7484950

RSPCA 0870 5555999

Samaritans 0845 7909090

Taxi Service 01202 747333

USEFUL TELEPHONE NUMBERS

Advertise: 01202 620998

If this was YOURadvertisement, other

people would bereading it too

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Your Poole Your SayI’ve worked with some 16 year olds fresh out of school who come across as quite rude, butwhen the error of their ways is pointed out they seem genuinely surprised, unaware of theirmisdemeanour. It would appear they just haven’t been taught goodmanners. That’s one side, there are of course people who are justdownright rude. Though it’s ironic how upset they become whentreated in the same way.Often the retort from those who work in customer service related jobsis -  ‘Why should I bother when the public are so XXXX rude’?Simple answer BECAUSE IT’S YOUR JOB THAT’S WHY!

I know only too well just how unbelievably rude people can be, even when you are beingpolite & friendly. But I do find most folk respond well to just a smile  even before I haveopened my mouth. The biggest fault we have, certainly in this country, is  not speaking upwhen given poor service. Though we  become  incredibly vocal  about every last detail  to ourfriends , other half, hairdresser or anyone who will listen , but sadly not to the person orcompany who have given sub standard service. If we did things would have to change. Whatretailer, restaurant, doctors surgery, whomever would not address the problem if they hadregular complaints? Especially if the complaint was about the same member or members ofstaff.  After all it’s their livelihood .

Whilst we are on the subject of doctors surgery's, what’s the deal with some of thereceptionists? They treat you the patient as if you are asking for an audience with the Pope &clearly aren’t worthy!“The doctor is very busy you know, but I suppose the he/she could squeeze you in three weeksfrom Friday”. “But I could be dead by then”!“Well if you are perhaps you could have someone cancel your appointment”

It’s no good muttering under your breath when the waitress  serving you seems moreinterested in her mobile phone than taking your order, or the shop assistant who carries ontalking to a colleague rather than help you. No, it’s time to calmly but firmly demand bettertreatment. For I am sure the manager or proprietor would much rather you complain to themthan walk away & spend your money elsewhere.

I cannot comment on customer service in the rest of Europe as there is always the languagebarrier, although you can spot disinterest at 50 paces no matter what language they arespeaking.  And I will refrain from going in to detail about my ski trip to Bulgaria where theytook customer disdain to a whole new level of low!

Travel to the USA & it’s a different story altogether, everything is done with a smile & nothingis too much trouble. When I asked how come their service is so good the answer was “Becauseit’s all part of my job, and I want to keep it”.

So to all of you out there going the extra mile & giving good service - well done & keep it up.But to those who aren’t & don’t much care just remember IT’S YOUR JOB!!

And if you don’t want it in these recession hit times, someone else sure does!J C Rogers

Common Courtesy

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Positive NewsBy Bruce

Grant-BrahamFormer Mayor

and alsochairman of

Prior to 1834, theBank of England andother institutionsclosed on 33 dayseach year. Thesewere variousfestivals and saints’days. But in thatyear, the number ofdays the Bank wasallowed to close wasdramatically reduced

to four; 1st May (May

Day), 1st November (All Saints Day), GoodFriday, and Christmas Day.

A lot had happened in Great Britain over thepreceding years. The industrial revolutionwas well under way. Acts of parliament werepassed to ensure factories were treatingtheir employees fairly. So it was possibly feltmore regulation was also needed in thebanking sector.

By 1871, the Bank Holidays Act wasintroduced following strong campaigning bySir John Lubbock. He was a Liberal politicianand, probably not coincidentally, a banker.Unconfirmed legend has it that Lubbock wasa keen cricket fan and wanted more time toplay the game. The number of bank holidaysincreased to include Easter Monday, WhitMonday, the first Monday in August andBoxing Day. May Day was dropped (it wasconsidered too pagan) and Scotland got anextra day – New Year’s Day. Scotland hasalways been dealt with separately due to itsdifferent traditions. New Year, or Hogmanay,is a more important holiday there. For awhile, people called these new bank holidaysSt Lubbock’s Days in gratitude to theirtireless champion.

A century later, the‘Banking andFinancial DealingsAct 1971’ waspassed and remainsin force today with afew changes overthe years. Themoveable WhitMonday break wasreplaced by the lateMay spring holiday.Instead of the first

Monday, the last Monday in August was setas a bank holiday. May Day was re-introduced in 1978 under the guise ofLabour Day.

Bank holidays are declared each year byroyal proclamation, which is used to movethe days if the dates fall on a weekend. Thisdoesn’t happen in all countries. Manypeople lament that we have too few publicholidays compared to other nations, butthese places rarely substitute a bankholiday if it falls on a weekend. Royalproclamation also gives us extra days fromtime to time, like this year for the weddingof Prince William and Kate Middleton.

Apart from Christmas and Easter, fewtraditions are attached to our current bankholidays. May Day has been observed forcenturies as a celebration of life and love,new beginnings, and plants bursting intolife. Traditionally, it was an occasion forboisterous high spirits. In many localitiesfestivities still continue, echoing ancientfertility rites.

Perhaps the most widely recognisedcustom on other bank holidays is a modernone…the chance to do some DIY!

Bank Holidays -Ever Wonder Why We Have Them?

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Community & What’s On?Creative writing workshopsare being held on the followingSaturday mornings 16 April, 14May, 18 June in Poole. Cost persession £10. For furtherinformation please call Monique0776 6581134or email:1stwrites@writes1st.plus.com

Every Tuesday in May 6pm

Coles Miller Dream Machines,The Quay Poole.

Every Friday in May 6pm

Quay For My Car, The QuayPoole

Sunday 1st May - Teddy BearsRoyal Wedding Picnic, Poole Park

Saturday 7th May - PooleLeisure Cycling Rides, Upton ParkEnquries: 01202 262066

Friday 13th May - EnglishTouring Opera, Lighthouse Poole

Tuesday 17th to 21st May -Jesus Christ Superstar,Lighthouse Poole. Eveningperformances 7.30pm, Matineeperformances Weds and Satperformances 2.30pm

Saturday 21st May - MiniSteam on the Quay, Poole Quay

Sunday 22nd May - DorsetCoast and Poole Harbour Charitybike Ride. Starts Poole Park.Details;http://tinyurl.com/6ck8v7u

Friday 27th May to Sunday29th May - BournemouthSevens Festival 2011. Theopening event for both the rugbysevens circuit and music festivalseason.http://bournemouthsevens.com

Sunday 29th to Monday 30thMay - Upton Country ParkGarden Fair, Upton House

Monday 30th May - DogsDerby, Poole Park

All Viva! Poole Advertisers Also Benefit Their Own Page On TheInternet At No Extra Charge - Call 01202 620998 To Advertise

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What’s On? (Continued)

Sunday 5th June - PooleFestival of Running, Poole Park

Friday 10th June to Sunday12th June - Wimborne FolkFestival, Wimborne Minster

Saturday 11th June - Bird BoatCruise; Seabirds along thePurbeck Coast, Poole Quay

Saturday 18th June - HarryPaye Day, The Quay, Poole

Saturday 18th to Sunday 19thJune - Pirate Weekend,Brownsea Island, Poole Harbour

The foundation of the Leukaemia charityLEAF ~ leukaemia Educating &Fundraising is a story of a force for goodemerging from extreme personaltrauma. Back in 2005, just three weeksafter the birth of her second son Alfie,Dorset woman Natasha Jones wasdiagnosed with Leukaemia. While lyingin her isolation room at Poole Hospitaland still undergoing ChemotherapyNatasha came up with the idea to dosomething positive for others strickenwith the same illness. That idea led tothe formation of Leaf ~ LeukaemiaEducating & Fundraising.www.leafcharity.com

“While I was lying in that hospital bed,not being able to look after my 6 year oldson Joshua and missing out on my new

baby, I knew that something positive had tocome out of it” said Natasha.“With LEAF we aim to help adults affectedby a blood cancer living in Dorset. Our helpcomes in a variety of ways, family holidays,health club memberships, practicalassistance in the home for recentlydischarged patients. We also support theDorset Cancer Centre and make regulardonations to Leukaemia & LymphomaResearch.”

This year LEAF will celebrate its fifthanniversary of its founding. Their aim thisyear is to gain more public awareness onLeaf, Natasha and Sara Haymes (LeafSecretary) hope to develop the work of Leaffurther.

Natasha and Sara have worked tirelessly forLeaf, all of the work they do is voluntary.Having gone through truly awful times,Natasha is doing her best to make life morebearable for others. Not only has she comethrough leukaemia, but found herselfblessed with an event that doctors thoughtwould never happen.

Almost three years after being diagnosedwith leukaemia she gave birth to her thirdchild Herbie. In March this year Natasha hadher last trip to see her specialist, during thatvisit she received the news she was 5 yearspost treatment clear of Leukaemia.

If you would like to help in any way, withfundraising or take part in one of the manyevents that Leaf organize throughout theyear please get in touch via the Leaf website www.leafcharity.com

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