Week-03-Business Modeling.pdf

7/30/2019 Week-03-Business Modeling.pdf

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BUSINESS MODELING(M hnh ha nghip v)

Tham kho:+ Slide bi ging PTTK CNTN K2002PNCng


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Gii thiu

M hnh ha nghip l g?

Ti sao phi m hnh ha nghip v

Lung cng vic ca m hnh ha nghipv

Phn tch qui trnh nghip v

M t rng buc Thit k qui trnh nghip v


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M hnh ha nghip v l g?

L mt tp cc hot ng gip chung ta hnh dung v hiuc cc tin trnh nghip v trong th gii thc.

Trc quan ha nhng h thng phc tp D giao tip, d truyn t Gip thc hin nhng gii php ca d dng hn. Chng ta

c th so snh v ti u ha

Nm bt c cc yu cu nghip v Xc nh c phm vi h thng

Biu din s thay i, ci tin qui trnh tn ti, hoc xydng qui trnh mi, hoc nng cp mi trng,


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M hnh ha nghip v l g?

M hnh ha nghip v

H thng


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Ti sao m hnh ha nghip v?

Nhm m bo nhng gii php, nhng h thngcn xy dng p ng thc s nhu cu khchhng.

Gim thiu ri ro do nhng ngi pht trinkhng c thng tin y v cch thc mnghip v c thc hin

Xc nh ng vai tr trch nhim ca con ngi

cng nh nh ngha nhng g c x l binghip v trong vic pht trin h thng


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Mc ch m hnh ha nghip v?

Xt v kha cnh ca t chc re-engineer a business

improve a business process

automate a business process

Hiu c cu trc v cc hot ng ca t chc ctrin khai h thng.

Hiu c cc vn hin ti trong t chc v xc nhcc vn cn ci tin.

Bo m rng cc khch hng, ngi dng cui, v ccnh pht trin c s hiu bit chung v t chc. Thit lp cc yu cu h thng nhm h tr t chc


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nh gi hin trng t chc Mc ch: nh gi v nm bt thng tin v t chc. Xc nh cc i tng lin quan (stakeholder)

v khch hng ca h thng. nh ngha phm vi ca vic m hnh ha

nghip v. Tn thnh nhng tim nng ci tin v cc

mc tiu mi ca t chc. M t nhng mc tiu chnh ca t chc.


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nh gi hin trng t chc

Nm bt thng tin v t chc: C cu t chc, phn cp v cc vai tr trong h

thng. M t ngn gn cc thnh phn v mi quan h ny

thng qua s t chc

T vnphng

T bov

T mthng

T tinhc

T thungn

S t chc ca siu th

Cn m t ngn gnbng vn bn vai trv hat ng ca tngthnh phn trong tchc


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Nm bt thng tin v t chc v d: m tthng tin hot ng

T vn phng: Gm 1 Gim c v 2 ph Gim c cnhim v iu phi ton b hot ng ca siu th. T phinm c tnh hnh mua bn, doanh thu ca siu th boco li cho ban gim c. Vic bo co c thc hin

hng thng, hng qu hoc cng c khi bo co t xuttheo yu cu


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Nm bt v phn tch cc yu t sau: H tr ra quyt nh

u th cnh tranh Hon vn u t: ch ra cc li ch kinh t r rng

(phn tch li nhun)

Gim chi ph (phn tch chi ph)

H tr cho vic qun l nghip v Kh nng thc hin cng vic phi nhanh hn v tt

hn


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Xc nh cc i tng lin quan v khchhng i tng lin quan (stakeholder): l nhng c nhn

chu nh hng trc tip t cc tc ng ca hthng

Khch hng: ngi dng h thng, c th l cc

stakeholder


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Gii hn h thng pht trin Xc nh ranh gii pht trin h thng bng cch:

Ch ra nhng thc th nm ngai h thng Ch ra nhng thc th bn trong t chc nhng nm

ngoi h thng Tchc

H thngnghip vthucphm vi

i tngmi

trng tchc

i tng bn trong tchc nhng nm ngoi

h thng nghip vang xt

i tngthuc hthng


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Trnh by vn c h thng Mu trnh by

Vn mtvn

i tng chu tc ng ccitnglin quanbnhhngbivn

nh hng ca vn tcngnhhngcavn

Mt gii php thnhcng

lit k mt vi li ch ca mt giiphpthnhcng


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Trnh by vn c h thng:

Vn Csdliucacckhchhngthnthitclutrnhiunivkhngcsngb .

i tng chutc ng

Khchhng,ngiqunl

nh hng cavn

Dchvkhchhng thn thitch thit lpc tngsiu th. iunylbthpl,lmrcri trong vicnng cao dchvkhchhng,lmgimkhnngcnh tranh casiuth.

Mt gii phpthnh cng

Nhnvinc thsdng chung mt tikhon (account) cp cho mikhchhngcdng ttcsiu th. Nng cao khnngchmsckhchhngcasiu th tthn t thu htckhchhngnhiuhn, tng doanh thu ca siu th. Gip ngi qun l c th lm ttcng tc qun l khch hng, theo di tnh hnhphc v khch hngmtcchddng.


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M hnh ha nghip vXc nh tc nhnv use case nghip v

Use case: v d -Mn sch

Tr sch

ng k thnh vin

Tra cu thng tin

Mua sch

c gi

Nh cung cp

Cc use case ca h thng th vin


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M hnh ha nghip vCu trc m hnh use case V d: m hnh use case ca siu th -s ng

cnh

Nh cungcp

Qun l xuthng

Qun l nhphng

Qun l nhnvin

Thng k boco

Kim k hngho

Qun l khchhng thn thit

Qun l bnhng

Ban gimc

Khchhng


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M hnh ha nghip v

M t use case

Ni dung ca mt use case c m t ban utheo hai phn:

Gii thiu v use case

Cc dng c bn (basic flow): bao gm cc hot ngchnh v th t m t ni dung chnh ca use case

Cc thay th (alternative flow): m t cc nhnh hotng bt thng x l ngoi l ngoi cc dng chnh


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M hnh ha nghip v

M t use case

V d: m t use case mn sch

Use case bt u khi mt c c gi n mn sch. Mc tiu ca use

case nhm x l mn sch cho c gi

Cc dng c bn:

1. Xc nh th th vin ca c gi: nhn vin yu cu c gi xut trnhth th vin kim tra

2. Xc nh thng tin n sch: kim tra thng tin cc sch ang n ca cgi

3. Ghi nhn thng tin ln mn: cp nht vo h thng thng tin v lnmn ca c gi

4. Gi sch cho c gi v thng bo ngy gii hn tr sch


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M hnh ha nghip v

M t use case

V d: m t use case mn sch

Cc dng thay th:-X l th ht hn: nu th sinh vin ca c gi ht hn, thth s thng bo cho c gi v yu cu lm th mi

-X l khng cho mn: nu s lng sch m c gi ang

mn >3, th th s t chi ln mn ca c gi


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Thit k qui trnh nghip v

c t use case nghipv

V d: Kim k hng

ha ti siu th

Kim k hng ha

Th kho

Tip nhn yu cu kim k hng

Lp bo co kim

k

In v lu phiu kim k

[C yu cu thm KHTT]

Kim tra tnh trng chtlng hng

Kim tra s lng hngtn


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V d: Use case mnsch

T chi mn sch

Kim tra th th vin

Kim tra thng tinln mn trc

X l th khng hpl

Cp nht thng tinln mn

[Hp l]

[Khng hp l]

Mn sch

c gi

[Tho iu kin]

[Khng tho iu kin]

Thng bo ngy tia phi tr


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Xc nh tha tc vinv thc th nghipv

Xc thc th: V d: Ti nh hng

Ti sn bay

Thc nThc n Thc ung

V my bay Th ln my bay Hnh l

Ti th vin

Sch H sc gi


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Thit k qui trnh nghip vHin thc ha use case nghip v

c t lung cng vic ca hin thc ha use-casenghip v (s dng activity diagram)

Kim tra th viu kin mn

Tm kim v lysch

T chi yu cumn sch

Cp nht thngtin ln mn

Th th

:Th th vin

:Sch[Sn sng]

:H sc gi[ang mn]

[Hp l]

[Khng hp l]

:Sch an mn

Tm kim v lysch

[Thoiu kin]

[Khng thoiu kin]

Tha tc vin bn trongnghip v chu trch

nhim thc hin cc cngvic ca nghip v

Cc thc th v trng thica n trong tc ng cahot ng nghip v


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Hin thc hause case

nghip v Use case

Qun lnhp hng

Phn loi hngtheo loi

Phn loi hng theon v tnh

Lu thng tin loi hng v s lngtheo loi

In phiu nhp hng

Tip nhn hng ho t nhcung cp

:Ngi qun l

Phn loi hng theochng loi

Tip nhn hng ho thp tc x

Lp phiu nhphng

:Phiu nhp[To mi]

:Hng hoT o mi


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Hin thc hause case

nghip v

Use caseQun lkhch hngthn thit

Tip nhn yu cu thm khch hng thnthit

Kim tra gi tr ho n mua hng gn nht

Cp th KHTT Thng bo t chi

Lu thng tin khch hng

[C yu cu thmKHTT]

[p ng iu kin]

[Khng p ng iukin]

:Ngi qun l

:Ho n

:Th khch hngtthn thit[To mi]

:H skhch hng[To mi]


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Xc nh cc yu cu t ngha

Mc ch Hiu c cch thc s dng cc cng ngh

mi ci thin hot ng hiu qu ca t chc.

Xc nh mc t ng ha trong t chc.

Thit lp cc yu cu h thng t nhngartifact m hnh ha nghip v.

Documents

Week-03-Business Modeling.pdf