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InfoPrint Solutions Company United States Software Announcement 209-433, dated November 24, 2009 InfoPrint Solutions Company United States Software Announcement 209-433 InfoPrint is a registered trademark of Ricoh Co., Ltd. 1 InfoPrint ProcessDirector now offers Designer and Whitespace Manager Table of contents 1 Overview 6 Publications 3 Key prerequisites 7 Technical information 3 Planned availability date 10 Ordering information 3 Description 15 Terms and conditions 4 Product positioning 17 Prices 5 Program number 20 Order now At a glance InfoPrint® ProcessDirector: Provides an entry-level output-management workflow system Offers automated print management with job-level and workflow control functions Enables you to manage document reprints from within your print center, with precision Includes Print Services Facility TM (PSF) print driver and a built-in file viewer for viewing AFP TM and PDF files Utilizes a database-driven process engine with an extensible backbone for process management Allows you to start small and grow according to your business needs For ordering, contact your InfoPrint Solutions Company representative. For more information, contact the Americas Call Centers at 800-IBM-CALL (426-2255). Reference: RE001 Overview InfoPrint Solutions Company, a Ricoh®-IBM joint venture, announces the release of InfoPrint ProcessDirector Version 1.3.1 product Update 6. With this update, we continue our expansion of the capabilities of the InfoPrint ProcessDirector backbone workflow software. Packaged along with modular features including vendor-neutral inserter management, InfoPrint ProcessDirector is the premier modular, Web-based, workflow software for job and document management and control. The base functions of InfoPrint ProcessDirector include the ability to: Receive files from z/OS® using Download for z/OS or AFP Download Plus, by copying files to a directory defined as a hot folder, or from a command line print request (such as LPR) to the InfoPrint ProcessDirector LPD receiver Manage print queues Track the production process from receipt of the print file to final delivery Use a file viewer to find the pages of AFP or PDF jobs that need to be reprinted Interface with other application programs, such as: Third-party applications User-written applications

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Page 1: Whitespace Manager InfoPrint ProcessDirector now offers

InfoPrint Solutions Company United States Software Announcement209-433, dated November 24, 2009

InfoPrint Solutions Company United StatesSoftware Announcement 209-433

InfoPrint is a registered trademark of Ricoh Co., Ltd. 1

InfoPrint ProcessDirector now offers Designer andWhitespace ManagerTable of contents

1 Overview 6 Publications 3 Key prerequisites 7 Technical information 3 Planned availability date 10 Ordering information 3 Description 15 Terms and conditions 4 Product positioning 17 Prices 5 Program number 20 Order now

At a glance

InfoPrint® ProcessDirector:

• Provides an entry-level output-management workflow system

• Offers automated print management with job-level and workflow control functions

• Enables you to manage document reprints from within your print center, withprecision

• Includes Print Services FacilityTM (PSF) print driver and a built-in file viewer forviewing AFPTM and PDF files

• Utilizes a database-driven process engine with an extensible backbone for processmanagement

• Allows you to start small and grow according to your business needs

For ordering, contact your InfoPrint Solutions Company representative. For moreinformation, contact the Americas Call Centers at 800-IBM-CALL (426-2255).

Reference: RE001

Overview

InfoPrint Solutions Company, a Ricoh®-IBM joint venture, announces the releaseof InfoPrint ProcessDirector Version 1.3.1 product Update 6. With this update, wecontinue our expansion of the capabilities of the InfoPrint ProcessDirector backboneworkflow software. Packaged along with modular features including vendor-neutralinserter management, InfoPrint ProcessDirector is the premier modular, Web-based,workflow software for job and document management and control.

The base functions of InfoPrint ProcessDirector include the ability to:

• Receive files from z/OS® using Download for z/OS or AFP Download Plus, bycopying files to a directory defined as a hot folder, or from a command line printrequest (such as LPR) to the InfoPrint ProcessDirector LPD receiver

• Manage print queues

• Track the production process from receipt of the print file to final delivery

• Use a file viewer to find the pages of AFP or PDF jobs that need to be reprinted

• Interface with other application programs, such as:

– Third-party applications

– User-written applications

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Starting with this release, new capabilities to allow maximum productivity of thesolution are announced as follows:

New features: Designer and Whitespace Manager

Designer allows you to seamlessly integrate your GMC PrintNetT compositionprocess under your InfoPrint ProcessDirector workflow, gain automatedmanagement, integrated messaging, full reporting, and total control of thedocument creation process. This allows you to make sure that you are managingyour work under Service Level Agreements (SLAs) and process control to ensure fullintegrity of your production print process.

Whitespace Manager is a new visual tool that allows you to take print-ready files,identify areas to search for whitespace, and create business rules that in turnautomatically insert images or text into white space during the print productionprocess. Utilizing Whitespace Manager, you can easily add your marketing oreducational messages onto documents without recomposing them.

New database capabilities

InfoPrint ProcessDirector (InfoPrint ProcessDirector) now allows you to choosewhether you want to operate using the product's embedded database, or use yourown installation of DB2® installed either locally on the same server as InfoPrintProcessDirector or on a different server.

Expanded support for user groups

Gain more granular control of user security by creating your own customer groupdefinitions and allowing your administrator to define precisely which groups haveaccess to which functions in the product.

Support for locations

Monitor and manage only what you want when you want by defining separatelocations for your printers, inserters, input devices, and jobs. Filter, sort, andmanage your operations and simplify your views in order to quickly find your workand productively manage your print and output operations.

Upgrades to AFP Visual Workbench tools

The AFP Visual Workbench AFP Editor and AFP Indexer have been updated toinclude:

• The ability to add text to an AFP page

• The ability to define the handling of banner pages that are in the AFP file

• More flexibility in finding PostNet bar codes to convert to Intelligent Mail Barcodes

• The ability to define index tags from data contained in AFP No Operation (NOP)records

• Support for double-byte character set (DBCS) data in index tags

Printer support

Printer support added for InfoPrint Pro 907, 907EX, 1107, 1107EX, SP8200, 1357,and 1357EX.

Copy a user

The ability to copy a user so you can set up standard preferences andcustomizations and apply them to new users with less setup time.

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InfoPrint Solutions Company United StatesSoftware Announcement 209-433

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Key prerequisites

A minimum configuration for InfoPrint ProcessDirector AIX® V1.3.1 is a pSeries®server with:

• IBM® AIX Version 6.1, Technology Level 02, or later (64-bit required for MailroomIntegrity)

• One or more 1.9 GHz or faster RISC processors

• CD-ROM or DVD-ROM device

• 6 GB or more RAM (12 GB RAM required for Inserter or ManufacturingOptimization Features)

• Display with minimum resolution of 1024 x 768

• Connectivity to the LAN

• 300 GB or more free disk storage

A minimum configuration for InfoPrint ProcessDirector Linux® V1.3.1 is a 1xSeries® server with: One of the following Linux Operating Systems:

• SUSE Linux Enterprise Server (SLES) 9.0 with Service Pack 3 for x86 (Inserterand Manufacturing Optimization Features are not supported with SLES9, ServicePack 2)

• SLES 10.0 with Service Pack 1 for x86, or later (32-bit) (32-bit not supported withInserter or Manufacturing Optimization Features)

• SLES 10.0 with Service Pack 2 for x86 (64-bit)

• One or more 2.8 GHz or faster processors

• CD-ROM or DVD-ROM device

• 6 GB or more RAM (12 GB RAM required for Inserter or ManufacturingOptimization Features)

• 300 GB disk storage

• Display with minimum resolution of 1024 x 768

• Connectivity to the LAN

Supported submission methods for Designer:

• LPR

• File copy or FTP to hot folders

• z/OS AFP Download Plus

• Download for z/OS

Planned availability date

November 27, 2009: Designer

November 27, 2009: InfoPrint ProcessDirector Product Update 6 (download)

December 18, 2009: Whitespace Manager

Description

Accessibility by people with disabilities

InfoPrint ProcessDirector has the following capabilities for vision-impaired users:

• Can be operated using only the keyboard

• Communicates all information without color

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• Supports interfaces commonly used by screen magnifiers

• Supports interfaces commonly used by screen readers

• Provides documentation in an accessible format

InfoPrint ProcessDirector has the following capability for users with mobilityimpairments or limited hand use:

• Can be operated using only the keyboard

U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requestedfrom InfoPrint's Web site at

http://www.infoprintsolutionscompany.com/internet/wwsites.nsf/vwwebpublished/acs_acshome_us

Section 508 of the U.S. Rehabilitation Act

InfoPrint ProcessDirector is capable as of November 27, 2009, when used inaccordance with InfoPrint Solution Company's associated documentation, ofsatisfying the applicable requirements of Section 508 of the Rehabilitation Act,provided that any assistive technology used with the product properly interoperateswith it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can berequested using InfoPrint Solution Company's Web site at

http://www.infoprintsolutionscompany.com/internet/wwsites.nsf/vwwebpublished/acs_acshome_us

The AFP Editor, AFP Indexer and Whitespace Manager features do not satisfy theapplicable requirements of Section 508 of the Rehabilitation Act.

Product positioning

InfoPrint ProcessDirector intended for use primarily for printing AFP datastreamsin production environments. InfoPrint ProcessDirector supports coexisting withInfoPrint Manager for AIX on the same server or on a secondary server.

Reference information

For more information about InfoPrint Manager for AIX V4.3, refer to SoftwareAnnouncement 208-432, dated December 09, 2008, InfoPrint delivers new releasesof InfoPrint Manager for AIX and InfoPrint Manager for Windows®.

For more information about InfoPrint Transform Manager for Linux, refer toSoftware Announcement 204-279, dated November 30, 2004, IBM InfoPrintTransform Manager improves datastream transforming, and Software Announcement205-307, dated November 22, 2005, InfoPrint Transform Manager transforms moredatastreams.

InfoPrint XT for AIX helps you migrate efficiently from your legacy Xerox printenvironment to Advanced Function PresentationTM (AFP) capabilities. E-businessrequirements will grow, so it makes sense to move from traditional print toelectronic distribution sooner rather than later. With InfoPrint XT for AIX, you caneasily

• Transform Xerox datastreams to AFP, an industry standard data stream format.

• Print to distributed Intelligent Printer Data StreamTM (IPDSTM) and Adobe® andPCL devices.

• Boost productivity for distributed printing in a Xerox environment.

InfoPrint XT is available through an i-listed RPQ (8a8101).

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Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from InfoPrintSolutions Company, you may link directly to Business Partner information for thisannouncement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=209-433

Program number

Program Programnumber VRM name

5765-G74 1.3.1 InfoPrint ProcessDirector for AIX5639-Q01 1.3.1 InfoPrint ProcessDirector for AIX 1yr reg/ren5639-Q02 1.3.1 InfoPrint ProcessDirector for AIX 1yr aft5639-Q03 1.3.1 InfoPrint ProcessDirector for AIX 3yr reg5639-Q04 1.3.1 InfoPrint ProcessDirector for AIX 3yr ren5639-Q05 1.3.1 InfoPrint ProcessDirector for AIX 3yr aft 5765-G79 1.3.1 InfoPrint ProcessDirector for Linux5639-EE5 1.3.1 InfoPrint ProcessDirector for Linux 1yr reg/ren5639-EE6 1.3.1 InfoPrint ProcessDirector for Linux 1yr aft5639-EE7 1.3.1 InfoPrint ProcessDirector for Linux 3yr reg5639-EE8 1.3.1 InfoPrint ProcessDirector for Linux 3yr ren5639-EE9 1.3.1 InfoPrint ProcessDirector for Linux 3yr aft Note: aft = after license

Product identification number

InfoPrint ProcessDirector for AIX Maintenance Maintenance 1 year reg/ren 1 year aftProgram PID number PID number PID number 5765-G74 5639-Q01 5639-Q02 Maintenance Maintenance Maintenance3 year reg 3 year ren 3 year aftPID number PID number PID number 5639-Q03 5639-Q04 5639-Q05 InfoPrint ProcessDirector for Linux Maintenance Maintenance 1 year reg/ren 1 year aftProgram PID number PID number PID number 5765-G79 5639-EE5 5639-EE6 Maintenance Maintenance Maintenance3 year reg 3 year ren 3 year aftPID number PID number PID number 5639-EE7 5639-EE8 5639-EE9

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Offering Information

Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Publications

InfoPrint ProcessDirector for AIX

The following publications are shipped in softcopy with the program:

Title Order number InfoPrint ProcessDirector for AIX: G550-1045 Planning and Installation InfoPrint ProcessDirector: G550-1152 Developing Web Services InfoPrint ProcessDirector: G550-1403 License Information InfoPrint ProcessDirector: S550-1069 Integrating with Other Applications

InfoPrint ProcessDirector for Linux

The following publications are shipped in softcopy with the program:

Title Order number InfoPrint ProcessDirector for Linux: G550-1042 Planning and Installation InfoPrint ProcessDirector: G550-1152 Developing Web Services InfoPrint ProcessDirector: G550-1043 License Information InfoPrint ProcessDirector: S550-1069 Integrating with Other Applications Font Summary G550-1140

Note: A summary of the font families found on the font CD included with InfoPrintProcessDirector.

The following publications are shipped in softcopy with the ManufacturingOptimization Solutions:

Title Order number InfoPrint ProcessDirector: Installing and G550-1070Configuring the ManufacturingOptimization Feature InfoPrint ProcessDirector: Using the Enhance S550-1195AFP Function Font Summary G550-1140

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Note: A summary of the font families found on the font CD included with InfoPrintProcessDirector.

These publications can be downloaded from the InfoPrint Solutions Company Website at

http://www.infoprintsolutionscompany.com

or can be ordered from the Publications Center at

http://www.ibm.com/shop/publications/order

Technical information

Specified operating environment

Hardware requirements

The system hardware requirements for InfoPrint ProcessDirector for AIX are apSeries server with the following:

• One or more 1.9 GHz, or faster, RISC processors.

• 300 GB or more disk storage.

• A drive that will read CD-ROMs.

• 4 GB or more RAM for the primary server (12 GB RAM required for Inserter orManufacturing Optimization Features).

• 1 GB or more RAM for a secondary server.

• Display with minimum resolution of 1024 x 768. A higher display resolution, 1280x 1024, is recommended if you need to display more printers or input devices onthe user interface.

• Connectivity to the LAN.

Refer to InfoPrint ProcessDirector for AIX V1.3: Planning and Installation Guide(G550-1045) for instructions to help you calculate the hard disk requirements forthe servers.

The system hardware requirements for InfoPrint ProcessDirector for Linux are anxSeries server with the following:

• One or more 2.8 GHz, or faster, Intel® processors.

• A drive that will read CD-ROMs.

• 4 GB or more RAM for the primary server.

• 1 GB or more RAM for a secondary server.

• 300 GB disk storage.

• Display with minimum resolution of 1024 x 768. A higher display resolution, 1280x 1024, is recommended if you need to display more printers or input devices onthe user interface.

• Connectivity to the LAN.

Refer to InfoPrint ProcessDirector for Linux V1.3: Planning and Installation Guide(G550-1042) for instructions to help you calculate the hard disk requirements forthe servers.

The following printers are supported by InfoPrint ProcessDirector:

• InfoPrint cutsheet printers

– InfoPrint 2190 printers

– InfoPrint 2210 printers

– InfoPrint 2235 printers

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– InfoPrint EMP156 printers

– InfoPrint Pro 907

– InfoPrint C900 and C900AFP

– InfoPrint 907EX

– InfoPrint 1107

– InfoPrint 1107EX,

– InfoPrint 1357

– InfoPrint 1357EX

– InfoPrint SP8200

• InfoPrint production printers:

– InfoPrint 4000 printers

– InfoPrint 4100 printer upgrades

– InfoPrint 5000 printers

– InfoPrint 100 printers

Software requirements

An InfoPrint ProcessDirector primary or secondary server can run under thefollowing:

• IBM AIX V6.1 Technology Level 02, or later

• SUSE Linux Enterprise Server 9 Service Pack 2 or SUSE Linux Enterprise Server10 Service Pack 1

The Manufacturing Optimization Features require SLES 10. If you have arequirement to run Manufacturing Optimization 4 on SLES 9, please contact yourSales Representative.

InfoPrint ProcessDirector uses a Web browser to access and display the userinterface. You can access the interface from the system where the primary server isinstalled, a Linux system, or from a system with Microsoft® Windows installed. Thebrowser version required for each supported operating system is as follows:

On System: Use Browser: AIX 5.3 Mozilla 1.7.13 AIX 6.1 Mozilla Firefox 1.5, or later SLES Linux 9.0 Mozilla 1.7.13 SLES Linux 10.0 Firefox 2.0.0.9, or later Windows Microsoft Internet Explorer 6.x (Windows XP Only) Microsoft Internet Explorer 7 Mozilla 1.7.13 Mozilla Firefox 2.0.0.9, or later

InfoPrint ProcessDirector has a Web-based viewer that displays AFP or PDFfiles to assist you in selecting pages for reprinting. This viewer runs under AIX,Linux, or Windows and requires Adobe Acrobat Reader 7.0, or later. The InfoPrintProcessDirector Viewer is not available when using a browser on a computer runningAIX 6.1.

InfoPrint ProcessDirector can receive jobs for processing from the Job EntrySubsystem (JES) spool on a z/OS host using either the Download for z/OS or AFPDownload Plus optional feature of IBM Print Services Facility for z/OS V4.1 (5655-M32). InfoPrint ProcessDirector can also process jobs using any file copying method

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(such as FTP, SCP) that can send files to a hot folder or any method that uses theLPD protocol for file transmission.

When installing with an existing IBM DB2 database, DB2 Enterprise Server EditionV9.5 is required.

The program's specifications and specified operating environment information maybe found in documentation accompanying the program, if available, such as aREADME file, or other information published by InfoPrint Solutions Company, such asan announcement letter. Documentation and other program content may be suppliedonly in the English language.

Limitations

• InfoPrint workgroup printers have not been tested with this release of InfoPrintProcessDirector.

• The step templates installed by the Inserter and Manufacturing Optimizationfeatures can only run on the primary server. If your environment includes InfoPrintProcessDirector secondary servers, you must tune those step templates to runonly on the primary server.

• Cannot add DBCS text to an AFP page

• Cannot display DBCS outline and TrueType font

For additional information, refer to Usage restriction in the Terms and conditionssection of this announcement.

Planning information

Packaging

InfoPrint ProcessDirector for AIX

InfoPrint ProcessDirector is distributed on CD-ROM. For this release, the existingmedia pack (LK4T-4008) is supplemented with a new Publications CD (GK4T-4011)and new Planning and Installation Guide (G550-1045). Use of the new base productenhancements and/or the above listed features requires installation of IPPD/AIX1.3.1 Service Pack 6 (PTF US00109).

InfoPrint ProcessDirector for Linux

InfoPrint ProcessDirector is distributed on CD-ROM. For this release, the existingmedia pack (LK4T-4012) is supplemented with a new Publications CD (GK4T-4007)and a new Planning and Installation Guide (G550-1042). Use of the new baseproduct enhancements and/or the above listed features requires installation of IPPD/Linux 1.3.1 Service Pack 6 (PTF U829966).

Security, auditability, and control

InfoPrint ProcessDirector uses the security and auditability features of the AIX andLinux operating systems. The customer is responsible for evaluation, selection, andimplementation of security features, administrative procedures, and appropriatecontrols in application systems and communication facilities.

Software Services

InfoPrint Solutions Company provides Field Technical Sales Support and InfoPrintProfessional Services to assist you in the successful implementation of yourInfoPrint ProcessDirector system. These experienced professionals can also provideconsultation and recommendations on complementary print-related solutions tomaximize your return from your print investment. For additional information, go to

http://www.infoprintsolutions.com

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and click on "Solutions," or call 1-800-358-6661.

To learn more about InfoPrint Solutions Company Professional Services or to contacta Software Services Sales Specialist, visit

http://www.infoprintsolutionscompany.com/internet/wwsites.nsf/vwwebpublished/sol_profservhome_us

Ordering information

Charge metric

Program name/PID number Charge metric IP ProcessDirector for AIX 5765-G74 V1.03.01Designer Per Server with 1 Year SW MaintenanceWhitespace Manager Per Server with 1 Year SW MaintenanceRestricted Use Designer Per Server with 1 Year SW MaintenanceRestricted Use WhitespaceMgr Per Server with 1 Year SW Maintenance

Program name/PID number Charge metric

IP ProcDirector 1yr reg/ren 5639-Q01 V01.03.01Designer Per Servers SW Maintenance NoCharge RegistrationDesigner Per Servers SW Maintenance 1 Year RenewalWhitespace Manager Per Servers SW Maintenance NoCharge RegistrationWhitespace Manager Per Servers SW Maintenance 1 Year RenewalRestricted Use Designer Per Servers SW Maintenance NoCharge RegistrationRestricted Use Designer Per Servers SW Maintenance 1 Year RenewalRestricted Use WhitespaceMgr Per Servers SW Maintenance NoCharge RegistrationRestricted Use WhitespaceMgr Per Servers SW Maintenance 1 Year Renewal

Program name/PID number Charge metric

IP ProcDirector 1-yr aft 5639-Q02 V01.03.01Designer Per Servers SW Maintenance 1 Year After LicenseWhitespace Manager Per Servers SW Maintenance 1 Year After LicenseRestricted Use Designer Per Servers SW Maintenance 1 Year After LicenseRestricted Use WhitespaceMgr Per Servers SW Maintenance 1 Year After License

Program name/PID number Charge metric

IP ProcDirector 3-yr reg 5639-Q03 V01.03.01Designer Per Servers SW Maintenance 3 Year RegistrationWhitespace Manager Per Servers SW Maintenance 3 Year RegistrationRestricted Use Designer Per Servers SW Maintenance 3 Year RegistrationRestricted Use WhitespaceMgr Per Servers SW Maintenance 3 Year Registration

Program name/PID number Charge metric

IP ProcDirector 3-yr ren 5639-Q04 V01.03.01

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Designer Per Servers SW Maintenance 3 Year RenewalWhitespace Manager Per Servers SW Maintenance 3 Year RenewalRestricted Use Designer Per Servers SW Maintenance 3 Year RenewalRestricted Use WhitespaceMgr Per Servers SW Maintenance 3 Year Renewal

Program name/PID number Charge metric

IP ProcDirector 3-yr aft 5639-Q05 V01.03.01Designer Per Servers SW Maintenance 3 Year After LicenseWhitespace Manager Per Servers SW Maintenance 3 Year After LicenseRestricted Use Designer Per Servers SW Maintenance 3 Year After LicenseRestricted Use WhitespaceMgr Per Servers SW Maintenance 3 Year After License

Program name/PID number Charge metric

IP ProcessDirector for Linux 5765-G79 V1.03.01Designer Per Servers with 1 Year SW MaintenanceWhitespace Manager Per Servers with 1 Year SW MaintenanceRestricted Use Designer Per Servers with 1 Year SW MaintenanceRestricted Use WhitespaceMgr Per Servers with 1 Year SW Maintenance

Program name/PID number Charge metric

IP ProcDirector 1-yr ren 5639-EE5 V1.3.1Designer Per Servers SW Maintenance NoCharge RegistrationDesigner Per Servers SW Maintenance 1 Year RenewalWhitespace Manager Per Servers SW Maintenance NoCharge RegistrationWhitespace Manager Per Servers SW Maintenance 1 Year RenewalRestricted Use Designer Per Servers SW Maintenance NoCharge RegistrationRestricted Use Designer Per Servers SW Maintenance 1 Year RenewalRestricted Use WhitespaceMgr Per Servers SW Maintenance NoCharge RegistrationRestricted Use WhitespaceMgr Per Servers SW Maintenance 1 Year Renewal

Program name/PID number Charge metric

IP ProcDirector 1-yr alf 5639-EE6 V1.3.1Designer Per Servers SW Maintenance 1 Year After LicenseWhitespace Manager Per Servers SW Maintenance 1 Year After LicenseRestricted Use Designer Per Servers SW Maintenance 1 Year After LicenseRestricted Use WhitespaceMgr Per Servers SW Maintenance 1 Year After License

Program name/PID number Charge metric

IP ProcDirector 3-yr reg 5639-EE7 V1.3.1Designer Per Servers SW Maintenance 3 Year RegistrationWhitespace Manager Per Servers SW Maintenance 3 Year RegistrationRestricted Use Designer Per Servers SW Maintenance

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3 Year RegistrationRestricted Use WhitespaceMgr Per Servers SW Maintenance 3 Year Registration

Program name/PID number Charge metric

IP ProcDirector 3-yr ren 5639-EE8 V1.3.1Designer Per Servers SW Maintenance 3 Year RenewalWhitespace Manager Per Servers SW Maintenance 3 Year RenewalRestricted Use Designer Per Servers SW Maintenance 3 Year RenewalRestricted Use WhitespaceMgr Per Servers SW Maintenance 3 Year Renewal

Program name/PID number Charge metric

IP ProcDirector 3-yr alf 5639-EE9 V1.3.1Designer Per Servers SW Maintenance 3 Year After LicenseWhitespace Manager Per Servers SW Maintenance 3 Year After LicenseRestricted Use Designer Per Servers SW Maintenance 3 Year After LicenseRestricted Use WhitespaceMgr Per Servers SW Maintenance 3 Year After License

Server

Server is the unit of measure by which this program is licensed. A server is acomputer system that executes requested procedures, commands, or applicationsto one or more user or client devices. A license must be obtained for each serverregardless of the number of processor cores or partitions in the server on which theprogram runs or each server managed by the program. Where blade technology isemployed, each blade is considered a separate server.

Ordering instructions

InfoPrint ProcessDirector is composed of a base license, required printer attachmentfeatures, and several optional features. The instructions for ordering the baseproduct and printer attachments are contained in previous announcement letters.This section focuses on ordering the new optional features.

Ordering optional features for InfoPrint ProcessDirector

To order one or more optional features:

1.Select the product ID for the appropriate base product and operating system.

2.Specify the correct number and type of printer attachment features as definedin the previous announcement for InfoPrint ProcessDirector for AIX or InfoPrintProcessDirector for Linux.

3.Select one or more optional features. The rules for doing so are as follows:

– The customer must order one feature per base license for each server uponwhich the customer will install the feature.

– There are no dependencies between features.

– There are no prerequisites or minimum quantities.

The process for ordering software maintenance is the same.

1.Select the product ID for the appropriate term.

2.Select the same features and quantities of features as specified under the baseproduct ID.

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Specify the one-time-charge features and media features from the table below.

One- time charge MediaOrder type Type-model feature Supplydescription number number Feature IP ProcessDirector for AIX 5765-G74 V1.03.01Designer 0052 5901Whitespace Manager 0053 5902Restricted Use Designer 0054 5901Restricted Use WhitespaceMgr 0055 5902

One- time chargeOrder type Type-model featuredescription number number

IP ProcDirector 1yr reg/ren 5639-Q01 V01.03.01Designer (No Charge Reg) 0096Designer 0097Whitespace Manager (No Charge Reg) 0098Whitespace Manager 0099Restricted Use Designer 0100Restricted Use Designer 0101Restricted Use WhitespaceMgr 0102Restricted Use WhitespaceMgr 0103

One- time chargeOrder type Type-model featuredescription number number

IP ProcDirector 1-yr aft 5639-Q02 V01.03.01Designer 0059Whitespace Manager 0060Restricted Use Designer 0061Restricted Use WhitespaceMgr 0062

One- time chargeOrder type Type-model featuredescription number number

IP ProcDirector 3-yr reg 5639-Q03 V01.03.01Designer 0059Whitespace Manager 0060Restricted Use Designer 0061Restricted Use WhitespaceMgr 0062

One- time chargeOrder type Type-model featuredescription number number

IP ProcDirector 3-yr ren 5639-Q04 V01.03.01Designer 0059Whitespace Manager 0060Restricted Use Designer 0061Restricted Use WhitespaceMgr 0062

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One- time chargeOrder type Type-model featuredescription number number

IP ProcDirector 3-yr aft 5639-Q05 V01.03.01Designer 0055Whitespace Manager 0056Restricted Use Designer 0057Restricted Use WhitespaceMgr 0058

One- time charge MediaOrder type Type-model feature Supplydescription number number Feature -IP ProcessDirector for Linux 5765-G79 V1.03.01Designer 0052 5901Whitespace Manager 0053 5902Restricted Use Designer 0054 5901Restricted Use WhitespaceMgr 0055 5902

One- time chargeOrder type Type-model featuredescription number number

IP ProcDirector 1-yr ren 5639-EE5 V1.3.1Designer (no charge reg) 0097Designer 0098Whitespace Manager(no charge reg) 0099Whitespace Manager 0100Restricted Use Designer (no charge reg) 0101Restricted Use Designer 0102Restricted Use WhitespaceMgr (no charge reg) 0103Restricted Use WhitespaceMgr 0104

One- time chargeOrder type Type-model featuredescription number number

IP ProcDirector 1-yr alf 5639-EE6 V1.3.1Designer 0060Whitespace Manager 0061Restricted Use Designer 0062Restricted Use WhitespaceMgr 0063

One- time chargeOrder type Type-model featuredescription number number

IP ProcDirector 3-yr reg 5639-EE7 V1.3.1Designer 0060Whitespace Manager 0061Restricted Use Designer 0062Restricted Use WhitespaceMgr 0063

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One- time chargeOrder type Type-model featuredescription number number

IP ProcDirector 3-yr ren 5639-EE8 V1.3.1Designer 0060Whitespace Manager 0061Restricted Use Designer 0062Restricted Use WhitespaceMgr 0063

One- time chargeOrder type Type-model featuredescription number number

IP ProcDirector 3-yr alf 5639-EE9 V1.3.1Designer 0060Whitespace Manager 0061Restricted Use Designer 0062Restricted Use WhitespaceMgr 0063

This software license includes Software Maintenance, previously referred to asSoftware Subscription and Technical Support.

Extending coverage for a total of three years from date of acquisition may beelected. Order the program number, feature number, and quantity to extendcoverage for your software licenses. If maintenance has expired, specify the afterlicense feature number.

Refer to the Ordering information section that immediately precedes this page for acomplete list of PIDs and feature codes.

Terms and conditions

The information provided in this announcement letter is for reference andconvenience purposes only. The terms and conditions that govern any transactionwith InfoPrint Solutions Company are contained in the applicable contractdocuments, such as the International Program License Agreement and theAgreement for Acquisition of Software Maintenance.

Licensing

International Program License Agreement including the License Informationdocument and Proof of Entitlement (PoE) govern your use of the program. PoEs arerequired for all authorized use.

This software license includes Software Subscription and Support (also referred to asSoftware Maintenance).

Agreement for Acquisition of Software Maintenance

The Agreement for Acquisition of Software Maintenance (Z125-7609) agreementapplies for subscription and support (also referred to as Software Maintenance) anddoes not require customer signatures.

These programs are licensed under the International Program License Agreement(IPLA) and the associated Agreement for Acquisition of Software Maintenance,which provide for support with ongoing access to releases and versions of theprogram. InfoPrint Solutions Company includes one year of Software Maintenancewith the initial license acquisition of each program acquired. The initial period ofSoftware Maintenance can be extended by the purchase of a renewal option, if

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available. These programs have a one-time license charge for use of the programand an annual renewable charge for the enhanced support that includes telephoneassistance (voice support for defects during normal business hours), as well asaccess to updates, releases, and versions of the program as long as support is ineffect.

License Information form number

The program's License Information will be available for review on the InfoPrintSolutions Company Web site

http://www.infoprint.com/licenses

Limited warranty applies

Yes

Limited warranty

InfoPrint Solutions Company warrants that when the program is used in thespecified operating environment, it will conform to its specifications. The warrantyapplies only to the unmodified portion of the program. InfoPrint Solutions Companydoes not warrant uninterrupted or error-free operation of the program or thatInfoPrint Solutions Company will correct all program defects. You are responsible forthe results obtained from the use of the program.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the originallicensee, you may obtain a refund of the amount you paid for it, if within 30 days ofyour invoice date you return the program and its PoE to the party from whom youobtained it. If you downloaded the program, you may contact the party from whomyou acquired it for instructions on how to obtain the refund.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without payingadditional license fees.

Volume orders (IVO)

No

Passport Advantage applies

No

Usage restriction

Yes

InfoPrint ProcessDirector is subject to the following usage restriction:

DB2 UDB Components

The program includes portions of DB2 UDB. You are authorized to install anduse one copy of these components only in association with your licensed use ofInfoPrint ProcessDirector, and not for other data management purposes. DB2 UDBcomponents are to be used only by the internal components of the program. Forexample, DB2 UDB components can be used as a repository for configurationinformation generated by the program and cannot be used to build or extend customapplications that store business data. You are authorized to install and use DB2 UDBcomponents only with and on the same workstation as the program.

Your use of the DB2 UDB components is subject to the terms and conditions ofthe license agreement which accompany the components except as limited in this

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license. The DB2 components may not be used for any other purpose. Please contactyour DB2 reseller if your needs exceed this license agreement to obtain a full DB2UDB program.

Software Subscription and Support (Software Maintenance) applies

While your Software Maintenance is in effect, InfoPrint Solutions Company providesyou assistance for your routine, short duration installation and usage (how-to)questions; and code-related questions. InfoPrint Solutions Company providesassistance via telephone and, if available, electronic access, only to your informationsystems (IS) technical support personnel during the normal business hours(published prime shift hours) of your InfoPrint Solutions Company support center.This assistance is not available to your end users.) InfoPrint Solutions Companyprovides Severity 1 assistance 24 hours a day, every day of the year. For additionaldetails, consult the InfoPrint Web site at

http://www.infoprintsolutions.com/support

Software Maintenance does not include assistance for the design and developmentof applications, your use of programs in other than their specified operatingenvironment, or failures caused by products for which InfoPrint Solutions Companyis not responsible under this agreement.

IBM Operational Support Services - SoftwareXcel

No

Other support

InfoPrint Support

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.

IBM Electronic Services

IBM Electronic Services do not apply.

Prices

For information on pricing, please contact your InfoPrint Solutions SalesRepresentative or your InfoPrint Solutions Business Partner.

One- time charge Order type Type-model feature description number number IP ProcessDirector for AIX 5765-G74 V1.03.01Designer 0052 Whitespace Manager 0053 Restricted Use Designer 0054 Restricted Use WhitespaceMgr 0055

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One- time charge Order type Type-model feature description number number IP ProcDirector 1yr reg/ren 5639-Q01 V01.03.01Designer (No Charge Reg) 0096 Designer 0097 Whitespace Manager (No Charge Reg) 0098 Whitespace Manager 0099 Restricted Use Designer 0100 Restricted Use Designer 0101 Restricted Use WhitespaceMgr 0102 Restricted Use WhitespaceMgr 0103

One- time charge Order type Type-model feature description number number IP ProcDirector 1-yr aft 5639-Q02 V01.03.01Designer 0059 Whitespace Manager 0060 Restricted Use Designer 0061 Restricted Use WhitespaceMgr 0062

One- time charge Order type Type-model feature description number number IP ProcDirector 3-yr reg 5639-Q03 V01.03.01Designer 0059 Whitespace Manager 0060 Restricted Use Designer 0061 Restricted Use WhitespaceMgr 0062

One- time charge Order type Type-model feature description number number IP ProcDirector 3-yr ren 5639-Q04 V01.03.01Designer 0059 Whitespace Manager 0060 Restricted Use Designer 0061 Restricted Use WhitespaceMgr 0062

One- time charge Order type Type-model feature description number number IP ProcDirector 3-yr aft 5639-Q05 V01.03.01Designer 0055 Whitespace Manager 0056 Restricted Use Designer 0057 Restricted Use WhitespaceMgr 0058

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One- time charge Order type Type-model feature description number number IP ProcessDirector for Linux 5765-G79 V1.03.01Designer 0052 Whitespace Manager 0053 Restricted Use Designer 0054 Restricted Use WhitespaceMgr 0055

One- time charge Order type Type-model feature description number number IP ProcDirector 1-yr ren 5639-EE5 V1.3.1Designer (no charge reg) 0097 Designer 0098 Whitespace Manager(no charge reg) 0099 Whitespace Manager 0100 Restricted Use Designer (no charge reg) 0101 Restricted Use Designer 0102 Restricted Use WhitespaceMgr (no charge reg) 0103 Restricted Use WhitespaceMgr 0104

One- time charge Order type Type-model feature description number number IP ProcDirector 1-yr alf 5639-EE6 V1.3.1Designer 0060 Whitespace Manager 0061 Restricted Use Designer 0062 Restricted Use WhitespaceMgr 0063

One- time charge Order type Type-model feature description number number IP ProcDirector 3-yr reg 5639-EE7 V1.3.1Designer 0060 Whitespace Manager 0061 Restricted Use Designer 0062 Restricted Use WhitespaceMgr 0063

One- time charge Order type Type-model feature description number number IP ProcDirector 3-yr ren 5639-EE8 V1.3.1Designer 0060 Whitespace Manager 0061 Restricted Use Designer 0062 Restricted Use WhitespaceMgr 0063

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One- time charge Order type Type-model feature description number number IP ProcDirector 3-yr alf 5639-EE9 V1.3.1Designer 0060 Whitespace Manager 0061 Restricted Use Designer 0062 Restricted Use WhitespaceMgr 0063

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers toassist them in acquiring IT solutions. Offerings include financing for IT acquisition,including hardware, software, and services, from both InfoPrint Solutions Companyand other manufacturers or vendors. Offerings (for all customer segments: small,medium, and large enterprise), rates, terms, and availability can vary by country.Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the UnitedStates, and other subsidiaries and divisions worldwide to qualified commercial andgovernment customers. Rates are based on a customer's credit rating, financingterms, offering type, equipment type, and options, and may vary by country. Otherrestrictions may apply. Rates and offerings are subject to change, extension, orwithdrawal without notice.

For more financing information, visit

http://www.ibm.com/financing

Order now

To order, contact your local InfoPrint Solutions Company representative.

To identify your local InfoPrint Solutions Company representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329)For InfoPrint Solutions Company representative: [email protected]: InfoPrint Americas Call Centers IBM CALL, 6th Floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: RE001

The Americas Call Centers, our national direct marketing organization, can add yourname to the mailing list for catalogs of InfoPrint Solutions Company products.

Note: Shipments will begin after the planned availability date.

Trademarks

AFP, Advanced Function Presentation, Intelligent Printer Data Stream and IPDS aretrademarks of Ricoh Co., Ltd. in the United States, other countries, or both.

InfoPrint and Ricoh are registered trademarks of Ricoh Co., Ltd. in the United States,other countries, or both.

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Ricoh is a registered trademark of Ricoh Co., Ltd. and its affiliated companies.

Print Services Facility is a trademark of IBM Corporation in the United States, othercountries, or both.

z/OS, DB2, AIX, pSeries, IBM, xSeries and PartnerWorld are registered trademarksof IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, othercountries, or both.

Windows and Microsoft are registered trademarks of Microsoft Corporation in theUnited States, other countries, or both.

Adobe is a registered trademark of Adobe Systems Incorporated in the UnitedStates, and/or other countries.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the UnitedStates and other countries.

Other company, product, and service names may be trademarks or service marks ofothers.

Terms of use

InfoPrint Solutions Company LLC ("InfoPrint") products and services which areannounced and available in your country can be ordered under the applicablestandard agreements, terms, conditions, and prices in effect at the time. InfoPrintSolutions Company LLC ("InfoPrint") reserves the right to modify or withdraw thisannouncement at any time without notice. This announcement is provided for yourinformation only.