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For more information, contact: The Center of Workforce Innovations Daniela Mancusi-Shreve, Work Ethic Coordinator 219-462-2940 ext. 63 ~ [email protected] Why Work Ethic Certification? Employers have indicated that mastery of Work Ethic Skills is one of the top characteristics needed in employees. One of the fundamental goals of Northwest Indiana Workforce Board is to produce an emerging workforce that has the 21 st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring or selecting candidates A common identifiable metric of work habits A credential demonstrating knowledge of skills, abilities and commitment to work Development of needed behavioral characteristics in emerging workforce Who is eligible to earn a Work Ethic Certificate? High school students who demonstrate mastery of 10 employer expectations (see back)

Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

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Page 1: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

For more information, contact: The Center of Workforce Innovations

Daniela Mancusi-Shreve, Work Ethic Coordinator 219-462-2940 ext. 63 ~ [email protected]

Why Work Ethic Certification? ► Employers have indicated that mastery of Work Ethic Skills is one of the top characteristics needed in employees.

► One of the fundamental goals of Northwest Indiana Workforce Board is to produce an emerging workforce that has

the 21st Century Skills needed to face the challenges of a global marketplace.

What is the Work Ethic Certificate? ► A filter for employers when hiring or selecting candidates ► A common identifiable metric of work habits ► A credential demonstrating knowledge of skills, abilities and commitment to work ► Development of needed behavioral characteristics in emerging workforce

Who is eligible to earn a Work Ethic Certificate? ► High school students who demonstrate mastery of 10 employer expectations (see back)

Page 2: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

www.gotoworkonenw.com www.innovativeworkforce.com

Got what it takes?

03/8/19 An equal opportunity employer that does not discriminate the programs and services offered. Auxiliary aids and services available upon request to individuals with disabilities at 800-743-3333 (TDD/TYY relays service)

What does an employer expect of me as an employee?

1. Show a positive attitude

2. Work well with others

3. Follow directions

4. Arrive to work on time

5. Recognize problems and find solutions

6. Manage time effectively

7. Apply good listening skills

8. Be honest and dependable

9. Know the need to pass a drug or background check

10. Dress properly and practice good hygiene

Page 3: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

For more information, contact: The Center of Workforce Innovations

Daniela Mancusi-Shreve, Work Ethic Coordinator 219-462-2940 ext. 63 ~ [email protected]

Work Ethic Certification: Participating School Fact Sheet

School ____________________________________________________________ Principal___________________________ Email________________________ Designated School Liaison #1_________________________________________ Phone_____________________________ Email________________________ Designated School Liaison #2 ___________________________________________ Phone_____________________________ Email_________________________ Number of Students Participating___________________ Deadline for return of Student Intent to Participate Form: ________________________________ (Same as Work Ethic start date for students)

Recognition Program Date____________ Have You Attached Business Card from School Contacts Y or N

Page 4: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

For more information, contact: The Center of Workforce Innovations

Daniela Mancusi-Shreve, Work Ethic Coordinator 219-462-2940 ext. 63 ~ [email protected]

Work Ethic Certification: Student Intent to Participate Form

Instructions: Please read the following statement, complete this form and return to your designated school liaison.

I have received, read and understand the standards and requirements for the Work Ethic Certification Program. I fully understand the guidelines for the successful completion of all established criteria necessary for awarding of the certificate.

Student Name: (Please Print) First M.I. Last School Address City State Zip Code

By signing, I verify that I am a high school student, and I am eligible to apply for participation in the Work Ethic Certification program. In addition, I have discussed the program with my parent/guardian and he or she fully supports my participation. Signature: Parent Signature: Date:

I am willing to complete a survey following completion of the Work Ethic Certification Program. Student Address City State Zip Code

Phone Number Email Address

Signature Date

Page 5: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

Scoring: Scale of 1 to 10 with 10 being highest. Please score ALL categories.

In order for a student to receive a WEC, scores from all evaluators must be an average of 8 or higher.

Student does not have to exhibit all behaviors to receive a high score in a category.

WORK EXPECTATIONS DEFINED AS BEG MID END

1. Shows a Positive Attitude

Assists others when needed, respects others, shows appreciation, encourages others,

recognizes opportunity, looks for the good in others, sees the best in situations,

communicates clearly, responds positively to authority

2. Works Well With Others

Sees others perspectives, collaborates/cooperates with others, communicates effectively,

works well in groups, encourages others to participate, gives proper assistance to others,

exhibits teamwork, adapts to roles, adjusts to adversity, accepts responsibility

3. Follows Directions

Produces high quality work, plans/executes strategies effectively, understands and follows

rules and procedures, follows and adheres to timelines, applies good listening skills,

clarifies directions, completes assignments as required

4. Arrives on TimeIs conscientious, stays on schedule, arrives on time, anticipates constraints, navigates

through distractions, overcomes adversity

5. Recognizes Problems and Find Solutions

Thinks critically, accepts challenges, exhibits a systematic way of thinking, shows

persistence on tasks, considers choices, finds alternative solutions, recognizes value of

failure, reaches conclusions, accesses available resources, exhibits ability to seek

resolution to conflict

6. Manages Time Effectively

Is organized, is punctual, demonstrates self-discipline, is efficient and reliable, routinely

plans and prioritizes, sets realistic and attainable goals, uses and meets deadlines,

effectively paces self

7. Applies Good Listening Skills

Values and respects other opinions, knows when to speak & when not to, demonstrates

patience, shows empathy to others, asks questions for clarification, recognizes emotions,

practices observation, identifies non-verbal communication

8A. Is Honest Is trusted by others, is truthful/does not lie, does not steal or cheat, acknowledges one's

own work, claims own behavior

8B. Is DependableShows up, follows through on commitments, is responsible, is steadfast, remains loyal, is

stable and constant, is conscientious, demonstrates stewardship

9. Knows the Need to Pass a Drug or Backround Check

Excercises obligations of a law-abiding citizen, understand the need for healthy lifestyle,

understands the need to work unimpaired, undertands there are laws, rules & regulations

in the workplace, understands purpose of passing drug & background checks

10. Dresses Properly and Practices Good Hygiene

Understand expectations, follows dress code requirements, is clean and neat with attire,

practices good grooming (nails, teeth, hands, hair),understands the importance of

customer relations, follows protocols, is neat with work product, presents well on social

media

Work Expectations Student Self-evaluation Form

Page 6: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

Earning the Work Ethic Certificate: The Adult Evaluators will observe and evaluate you on the 10

expectations throughout the school year. The Adult Evaluators will complete the form and submit to your

school’s Work Ethic Contact by the designated deadline. The Work Ethic Contact will compile and

average the scores from all the Evaluators. In addition, the Work Ethic Contact will evaluate your

attendance, community service hours, any discipline referrals, and GPA for seniors. If you average an 8 in

all ten categories and achieve the requirements for attendance, community service, and GPA, you will

earn your certificate.

Looking for Employment: Presenting your Work Ethic Certificate to a potential employer will strengthen

your chances at gaining employment. You must be able to demonstrate the 10 Employer Expectations

listed on the certificate. During an interview, you can provide the employer with examples of how you

apply the expectations. If you have an interview prior to earning the certificate, you can tell employers that

you are working on the certificate.

Work Ethic Certificate Program Overview and Student Evaluation

Instructions

Congratulations for your interest in the Work Ethic Certificate Program at (insert school name)

In order to earn a Work Ethic Certificate issued by the Northwest Indiana Workforce Board and the

Northwest Indiana Youth Employment Council, you must complete an Intent to Participate Form, complete

the Student Self-Evaluation Form, and select four Adult Evaluators. All documents must be submitted to

(insert contact name) by the (insert school name) deadline.

Completion of Evaluation Form: Each student should complete the Self-Evaluation located on the back

of this page and then follow (insert school name) instructions for submission of the Self-Evaluation. The

10 workforce expectations are based on results from surveys of what local employers want every applicant

to demonstrate. Your ability to navigate this process is an additional way of showing your understanding

and ability to practice these expectations.

Adult Evaluations: You will need to select four adults who can observe and evaluate your ability to

demonstrate the 10 expectations and then follow (insert school name) instructions for submission of the

Adult Evaluator names and other required forms. Examples of where to find potential adult evaluators

include: teachers, counselors, administrators, coaches, club sponsors, mentors, supervisors, community

volunteers, youth leaders. You should select adults who have observed you participate, volunteer or work,

whether in classes, community service, clubs, projects, groups, teams, sports, jobs, or programs. (You

may have already selected your Evaluators, so just make sure they have the correct form.)

Page 7: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

For more information, contact: The Center of Workforce Innovations

Daniela Mancusi-Shreve, Work Ethic Coordinator 219-462-2940 ext. 63 ~ [email protected]

Work Ethic Certificate: Adult Evaluator Identification List

Student Name: Instructions: Please list 4 Adults (two must be teachers and one of the two must be a current teacher) who will evaluate you on the Employer Expectation standards: Evaluator #1 Evaluator #2

Evaluator #3 Evaluator #4 Submit this list to your designated school liaison by the end of the day on

Page 8: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

Scoring: Scale of 1 to 10 with 10 being highest. Please score ALL categories.

In order for a student to receive a WEC, scores from all evaluators must be an average of 8 or higher.

Student does not have to exhibit all behaviors to receive a high score in a category.

WORK EXPECTATIONS DEFINED AS Score

1. Shows a Positive Attitude

Assists others when needed, respects others, shows appreciation, encourages others,

recognizes opportunity, looks for the good in others, sees the best in situations, communicates

clearly, responds positively to authority

2. Works Well With Others

Sees others perspectives, collaborates/cooperates with others, communicates effectively,

works well in groups, encourages others to participate, gives proper assistance to others,

exhibits teamwork, adapts to roles, adjusts to adversity, accepts responsibility

3. Follows Directions

Produces high quality work, plans/executes strategies effectively, understands and follows rules

and procedures, follows and adheres to timelines, applies good listening skills, clarifies

directions, completes assignments as required

4. Arrives on Time

Is conscientious, stays on schedule, arrives on time, anticipates constraints, navigates through

distractions, overcomes adversity

5. Recognizes Problems and Find Solutions

Thinks critically, accepts challenges, exhibits a systematic way of thinking, shows persistence

on tasks, considers choices, finds alternative solutions, recognizes value of failure, reaches

conclusions, accesses available resources, exhibits ability to seek resolution to conflict

6. Manages Time Effectively

Is organized, is punctual, demonstrates self-discipline, is efficient and reliable, routinely plans

and prioritizes, sets realistic and attainable goals, uses and meets deadlines, effectively paces

self

7. Applies Good Listening Skills

Values and respects other opinions, knows when to speak & when not to, demonstrates

patience, shows empathy to others, asks questions for clarification, recognizes emotions,

practices observation, identifies non-verbal communication

8A. Is Honest

Is trusted by others, is truthful/does not lie, does not steal or cheat, acknowledges one's own

work, claims own behavior

8B. Is Dependable

Shows up, follows through on commitments, is responsible, is steadfast, remains loyal, is stable

and constant, is conscientious, demonstrates stewardship

9. Knows the Need to Pass a Drug or Backround Check

Excercises obligations of a law-abiding citizen, understands the need for healthy lifestyle,

understands the need to work unimpaired, undertands there are laws, rules & regulations in the

workplace, understands purpose of passing drug & background checks

10. Dresses Properly and Practices Good Hygiene

Understands expectations, follows dress code requirements, is clean and neat with attire,

practices good grooming (nails, teeth, hands, hair),understands the importance of customer

relations, follows protocols, is neat with work product, presents well on social media

Work Expectations Evaluator Form

Page 9: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

Evaluator Name, Position Organization/School Email/Phone Date

You have been chosen as an adult in the life of this student and are someone who has spent

time and observed his or her work ethic. Each adult evaluator must complete the Evaluation

Form located on the back of this page. Please submit form to the school's work ethic contact by

the designated deadline.

Earning the Work Ethic Certificate: The school will compile and average the scores from the

four evaluators. If the student averages an 8 in all categories and meets the requirements for

attendance, discipline, and community service, he or she will earn a certificate.

Looking for Employment: Presenting the Work Ethic Certificate to a potential employer will

strengthen the student’s chances of gaining employment, but the student must be able to

demonstrate the 10 Employer Expectations. During an interview, the student can provide

examples of how he or she applies these expectations. If the student has an interview prior to

earning the certificate, he or she should tell employers that they are working toward work ethic

certification.

You can assist the student by providing opportunities to test and strengthen their abilities in

activities where they can practice the 10 behaviors. You can also encourage the student to

showcase their work ethic at events such as a Workforce Expectation Fair, Job Fairs, or Work

Based Learning (Internship/Classroom Activities).

Work Ethic Certificate Adult Evaluator Instructions

Congratulations. You have been selected to serve as an Adult Evaluator. You are being asked to

complete an evaluation for ______________________________________. Please read the

instructions below before you begin.

As part of the required process to earn a Work Ethic Certificate issued by the Northwest Indiana

Workforce Board and the Northwest Indiana Youth Employment Council, a student must have

four adults evaluate his or her performance against a set of standards.

The 10 expectations were constructed over the years from three separate surveys when 100+

local employers were asked this simple question: What do you expect of employees? From

this research data, a set of 10 expectations was created to convey a message to students. Over

time a series of posters have been produced and distributed to Northwest Indiana regional

schools to compliment what the schools have been teaching and to supplement work ethic

programs.

Page 10: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

For more information, contact: The Center of Workforce Innovations

Daniela Mancusi-Shreve, Work Ethic Coordinator 219-462-2940 ext. 63 ~ [email protected]

Student Name ____________________________________ Name of School _________________________________

Through community service, students are able to apply Work Ethic standards demonstrated in academia to the real world. Those standards are:

Yes No Show a positive attitude Yes No Manage time effectively Yes No Work well with others Yes No Apply good listening skills

Yes No Follow Directions Yes No Be honest and dependable Yes No Arrive to work on time Yes No Know the need to pass a drug or Background Check Yes No Recognize problems and find solutions Yes No Dress properly and practice good hygiene Instructions: Please list the project and hours completed. Have the project supervisor sign and date per the Work Ethic Certification standard.

To earn three points, you must complete at least 24 hours of community service. To earn two points, you must complete at least 12 hours of community service.

To earn one point, you must complete at least 6 hours of community service. Community service is defined as volunteering to help others through a school or community project. Volunteering involves performing the service without pay. Project Hours Dates of Service Project Supervisor Project Supervisor

Printed Name Signature Student Signature ___________________________________ Submit this form to the school designee by the end of the day on ____________________

Work Ethic Certification Community Service Documentation

Page 11: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

Compilation of Scores from all Evaluators

Evaluators will score on a scale of 1 to 10 with 10 being highest for all categories.

Note: in order for a student to receive a WEC, scores from all evaluators must be an average of 8 or higher.

Student does not have to exhibit all behaviors to receive a high score in a category.

WORK EXPECTATIONS DEFINED ASEvaluator 1

Scores

Evaluator 2

Scores

Evaluator 3

Scores

Evaluator 4

Scores

Average

Score

1. Shows a Positive Attitude

Assists others when needed, respects others, shows appreciation, encourages

others, recognizes opportunity, looks for the good in others, sees the best,

communicates clearly, responds positively to authority

2. Works Well With Others

Sees others perspectives, collaborates/cooperates with others, communicates

effectively, works well in groups, encourages others to participate, gives proper

assistance to others, respects others, exhibits teamwork, adapts to roles,

adjusts to adversity, accepts responsibility

3. Follows Directions

Produces high quality work, plans/executes strategies effectively, understands

and follows rules and procedures, follows and adheres to timelines, applies

good listening skills, clarifies directions, completes assignments as required

4. Arrives on Time

Is conscientious, stays on schedule, arrives on time, anticipates constraints,

navigates through distractions, overcomes adversity

5. Recognizes Problems and Find Solutions

Thinks critically, accepts challenges, exhibits a systematice way of thinking,

shows persistence on tasks, considers choices, finds alternative solutions,

recognizes value of failure, reaches conclusions, accesses available

resources, exhibits ability to seek resolution to conflict

6. Manages Time EffectivelyIs organized, is punctual, demonstrates self-discipline, is efficient and reliable,

routinely plans and prioritizes, sets realistic and attainable goals, uses and

meets deadlines, effectively paces self

7. Applies Good Listening Skills

Values and respects other opinions, knows when to speak & when not to,

demonstrates patience, shows empathy to others, asks questions for

clarification, recognizes emotions, practices observation, identifies non-verbal

communication

8A. Be Honest Is trusted by others, is truthful/does not lie, does not steal or cheat,

acknowledges one's own work, claims own behavior

8B. Is Dependable

Shows up, follows through on commitments, is responsible, is steadfast,

remains loyal, is stable and constant, is conscientious, demonstrates

stewardship

9. Know the Need to Pass a Drug or Backround Check

Excercises obligations of a law-abiding citizen, understand the need for healthy

lifestyle, understands the need to work unimpaired, undertands there are laws,

rules & regulations in the workplace, understands purpose of passing drug &

background checks

10. Dress Properly and Practice Good Hygiene

Understand expectations, follows dress code requirements, is clean and neat

with attire, practices good grooming (nails, teeth, hands, hair),understands the

importance of customer relations, follows protocols, is neat with work product,

presents well on social media

Work Expectations Evaluation Compilation Form

Page 12: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

Student Name:

Evaluator Name, Title

Evaluator Name, Title

Evaluator Name, Title

Evaluator Name, Title

Additional Requirements

Attendance - minimum of 95% (98% for Governor's)

Discipline - no more than 1 disciplinary referral

Community Service - minimum of 12 hours

GPA - 2.0 (Governor's only)

Administrator/Designee Signature

Administrator/Designee Signature

Grade:

The Regional Work Ethic Certificate is aligned with or exceeds the standards of Governor’s Work Ethic Certificate. I

certify that ____________________________ (student name) has achieved the additional requirements of 98%

attendance rate and GPA of 2.0 and has earned the Governor’s Work Ethic Certificate issued by the State of Indiana.

Compilation From Instructions and Sign Off

I certify that ____________________________(student name) has completed all the requirements and has earned a

Work Ethic Certificate issued by the Northwest Indiana Workforce Board and the Northwest Indiana Youth Employment

Council.

Date

Achieved Governor's

Y/N

Date

As part of the required process to earn a Work Ethic Certificate issued by the Northwest Indiana Workforce Board and the

Northwest Indiana Youth Employment Council, a student must have four adults evaluate his or her performance

against a set of standards.

Organization/School

Organization/School

Organization/School

In addition being evaluated on the work expectations, each student must achieve the following as defined by the school:

Organization/School

Achieved Regional

Y/N

Page 13: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

Awarded to

Daniela Mancusi-Shreve On this 25th day of January in the year 2018

We recognize that you have earned a Work Ethic Certificate by mastering the ten employer

expectations and showing support for your community through participation in a service project.

We are honored to have your skills as a part of the Northwest Indiana region.

Mary Lewis, Chair-Northwest Indiana Workforce Board Keith Kirkpatrick, Chair-Youth Employment Council of the

Northwest Indiana Workforce Board

Page 14: Why Work Ethic Certification?...the 21st Century Skills needed to face the challenges of a global marketplace. What is the Work Ethic Certificate? A filter for employers when hiring

Shows A Positive Attitude

Works Well With Others

Follows Directions

Arrives On Time

Recognizes Problems and Finds Solutions

Manages Time Effectively

Applies Good Listening Skills

Is Honest and Dependable

Knows the Need to Pass a Drug or Background Check

Dresses Properly and Practices Good Hygiene