Work�ow Diagnostic Process

Work�ow Learning Diagnostic Process

Work�ow Learning Goals:- Trusted networks- Deep learning- Reliable answers

SightSmellTasteTouch

ProcessesProceduresPoliciesSystemsMethodsTechnologiesTools

LogsRecordsDocuments

ShiftsTurnovers

TargetsDeviationsReportsMethods Stoppages

BottlenecksRejectsLow yieldsSlowErrorsIne�cienciesNon-compliance

Data analysis

QuantityQualityTimeSpeedCostsPro�tsRevenues

Who has answers?Check it out?Will you cover me?Did you check?Does it work?What if this happens?Have you tried?Is the problem �xed, solved, or improved?

What to �x, solve or improve?What do you observe?What happens if?Can you �gure this out?Let’s share work.Show me your work.How did you do it?Where to �nd answers?

IntuitionGut-feelHunchHeuristicsSimple rules

FishbonePros / ConsFramesPareto Law5 WhysData ImpactsMappingArgumentsRe�ectionsISO, IEEE

ChecklistTroubleshootingAlign metricsYields/returnsWorkaroundPrioritizingProcess of eliminationProcess improvementDesign Thinking

Key answers insightsReliableProbabilitiesHigh potentialsDeep Smarts

Big picture thinkingLearn from peersDeep LearningReliable solutions answersDeal with unkown unexpectedScale capabilities

Ray Jimenez, Ph.D.Work�ow Learning (c) 2019 Version 01 May 22, 2019

Vignettes Learning, Inc.

TestingTrials

History

LogsRecordsJournalsDataReportsHistoryUse cases

BatchesMethodsToolsTechnologiesModelsPrototypesPatterns/optionsStandardsDocumentationHypothesiaSolutions

eLearning, LTCerti�cationsAR, VR, A.I, ScenariosOJT

Embedded solutionsData services

TipsGuidesFAQsChatbotsCurated contentPerfomance support

AnswersInstructions

ExperienceSharing

“Ben”NeighborBossExpertSupplier

Tandem rolesTrusted networksLeaderTeam

Peer-to-peer mentoringCoachingStand-inWork toos

Culture

Sharing technologies

Patterns OutcomesSolutionsAnalysisInstantThinking

ResolvedTest againAlternativesConsistency

Outcomes

ImpactsBene�ts

Observations

Conversations - “Let’s �gure this out”

Insertionpoints

- Direct impacts in work- Scaling capacities