Talentomics:The Next Next Business Crisis
#talentnet@lancejrichards
Effective averageword per slide ratio
3.642
1.HR vs. the Global Village
(Guess who’s winning?)
GLOBALIZATION
© AP
What must
you do?
2.Know what your CEO worries about
2013: CEO’s Top 10 Global Challenges
Challenge Score1. Human Capital 2.44
2. Operational Excellence 2.10
3. Innovation 1.99
4. Customer Relationships 1.72
5. Global Political/Economic Risk 1.68
6. Government Regulation 1.55
7. Global Expansion 1.31
8. Corporate Brand & Reputation .92
9. Sustainability .82
10. Trust in Business .46
2013: CEO’s Top 10 Global Challenges
Challenge Score1. Human Capital 2.44
2. Operational Excellence 2.10
3. Innovation 1.99
4. Customer Relationships 1.72
5. Global Political/Economic Risk 1.68
6. Government Regulation 1.55
7. Global Expansion 1.31
8. Corporate Brand & Reputation .92
9. Sustainability .82
10. Trust in Business .46
2013 - What About Talent?
Europe No. 1
India CEOs No. 1
Asia/Pacific CEOs No. 1
China CEOs No. 2
USA No. 5
Source: Conference Board CEO Challenge, 2013 (5th? really?)
Perceptions are as important as reality.
58%AGREE
LineManagers
HR lacks capabilities to develop
talent strategies
aligned with business
objectives 25%AGREE
HR Managers
HR is not held
accountable for success or
failure of talent management
initiatives
64%AGREE
LineManagers
36%AGREE
HR Managers
CEOs biggest issues
with HR
58%
Business Acumen
10%
Admin Skills
MttF? CpH?
Frankly, almost no one cares.
Eyes rolling…
Choose your metrics wisely.
Agility
Results
What must
you do?
BUT NO LONGER
SUFFICIENT
Being good at HR is required
AS WELL AS HR
KNOWS HR
HR must KNOW the business
3.Understand workforce science
TALENTWON
WAR FOR TALENT
Supply vs.
Demand
The Oops Point
You are here... TODAY.
Yuma 31.8%Spain 26.6%Greece 26.8%Detroit 16.0%US 7.4%Dallas 6.4%China 4.1%Singapore 2.1%Thailand
0.62%
Statistical Full Employment: 4.3%
The Jaws of the Snake
Ten Year US Employment Picture
MATUREMARKETS
EMERGINGMARKETS
x2.1
NIGER 7.16SOMALIA 6.26SUDAN 4.17INDIA 2.58WORLD 2.47USA 2.06RUSSIA 1.61CHINA 1.55JAPAN 1.39HONG KONG 1.09SINGAPORE 0.78
Gen Y’s Favorite Leisure Activity?
UK USA World
Surfing the Internet
34% 33% 37%
Having sex 15% 18% 18%
Brasil France World
Internet 72% 7% 40%Dating 7% 54% 13%
Sources: InSites.com Gen Y Around The World; April, 2012. Cisco Connected World Technology Report, December, 2011
What must
you do?
1. Understand workforce science.
2. Adapt.
4.Be a Supply Chain Manager
TSCMTalent Supply Chain Management
Supply Chain Differentiators
Boxes TalentDoes as it’s told YES NOWill route correctly, simply and predictably
YES NO
Has a voice NO YESHas an opinion NO YESExercises choice NO YES
No.(Bad HR person. Bad!)
FTEsConsultantsContractorsTempsSoWOutsourcedOffshored
=
Your total workforce- wherever they are!
What must
you do?
Do not abdicate.
Supply chain = network
5.Know your Knowledge Worker
Education is
CRITICAL economic
infrastructure
“In India, it takes engineers 2-3 years to recover from the damage of the educational system”
Phaneesh MurthyCEO, iGate Patni
“The Number One threat to national security in the US isour K-12 educational system”
Dr. Condoleezza RiceFormer US Secretary of State
The end-consumer of education is not the kid, it’s the employer.
Write that down.
Knowledge workers tomorrow?
In a knowledge economy, the only differentiator you have is knowledge.
whatdoes
mean?all this
Scary
things.
redefineduntetheredvirtualised
The redefined workforce has redefined the workplace.
Get used to it.
Office is a verb now, not a place.
If you can’t move the worker,
MOVETHE
WORK
sky scraperpe®
In 2050, what are we going to do with all these
empty buildings?
“It is not the strongest of the species that survives…It is the one most adaptable to change.”
FAIL TO CHANGE,
YOU FAIL
What must
you do?
Don’t manage knowledge.
Curate it.
6.#understandgeny
We really, really, really don’t like change.But we better learn to.
Millennials
Unilateral Redefinition
CommunityCareerCommitmentMeaningBalanceEngagement
WT??
Was the“Arab Spring”
crowdsourced?
The “Third Place”
40 hour workweek
GONE
Loyalty:• Career• Network• Profession
Not you.
Lifetime Employability
Lifetime Employment
Corporate Ladder?Really?
I likepizza.
I like pizza.
Frightening new reality:
Managers must
manage.
2.4 years
50%
Workforce Evolution≠Workplace Revolution
#disruptHR
Tomorrow?Meet Gen Z.
1000+ apps listed under ‘infant’
Wi-Fi in the house?24/7.
Math Homework? An app.
Book reports? Apple Keynote.
They will own employers.
What must
you do?
Don’t manage me, #understandme!
7.Can collaboration kill off hierarchy?
(Cool!How soon?)
communication = collaboration
collaboration = communication
How we communicate
drives how we attract and retain
talent.
1517
2012
Source: Paul Butler @ Facebook, December 2010 blogpost; https://www.facebook.com/note.php?note_id=469716398919;http://pdf.secdatabase.com/700/0001193125-12-316895.pdf
The People’s Republic of Facebook
Teaching collaboration and crowd-sourcing since 2004
Virtual collaboration skills are critical to our future.
Guess what facebook teaches?
What must
you do?
Don’t harness collaboration
Don’t leverage collaboration.
#embraceit
THE FUTURE IS
NOW
(or, maybe it was an hour ago, and
we all missed it…)
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