5 Business Communication Skills

Flora Azcona

Delivering Negative Messages

As a member of a the leadership team at my current job being able to deliver negative messages to the team.

I learned the difference between indirect and direct approach to communicating negative information.

I will be using the some of the positive/respectful words that were suggested on in the book.

AIDA

This going to be a key for me to continue to use in the future both in my educational career as well as my professional career, writing persuasive papers, emails and presentations is important

A= capture the Attention of the audience, I= Interest the reader/audience to get involved, D= Desire make audience see how your point of view will benefit them as well, A= inform audience how they can take Action.

Balancing Logical and Emotional Appeal

When writing a persuasive message it is important to make sure that there is the right amount of logic and emotion appeal so that it connects to a larger range of audience.

In management it is important to have that sort of appeal on employees when you want them to be on board with a new plan that you have.

Finding Information Online

Living in a digital world makes means most of the information that we use comes from the internet. Learning to search for information online is incredibly important for future educational purposes and career ones as well

Online Database offer direct access to newspapers and other magazine articles that have accurate and researched information.

Narrow down the topic you are searching for, and go beyond the first page of the search results

Using Clear and Direct communications

All 3 chapters and most of the book for a matter fact talks the importances of clear and direct communication in the business world.

Using direct writing cutting out extra words and phrases is one of the biggest and most important lessons I have learned in this course.

Learning when to use direct and indirect approaches in a way that I am comfortable with when writing business messages is going to be a key component to my success in the business world

Using Clear and Direct communications

All 3 chapters and most of the book for a matter fact talks the importances of clear and direct communication in the business world.

Using direct writing cutting out extra words and phrases is one of the biggest and most important lessons I have learned in this course.

Learning when to use direct and indirect approaches in a way that I am comfortable with when writing business messages is going to be a key component to my success in the business world