Communication Process

Communication

• Derived from the Latin word "communis", meaning to share

• It is the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior.

7 ELEMENTS

1. SENDER - initiator of the communication process

2. MESSAGE - is what will be communicated to another party

3. ENCODING -is how the message is transmitted to another party

4. CHANNEL - is the medium of the communication

5. RECEIVER- recipient of the message

6. DECODING - is the process where the message is interpreted for its content

7. FEEDBACK - response of receiver to the sender

SENDER

RECIEVER

FEEDBACKCHANNEL

MESSAGE

ENCODING

DECODING

2 Types

Verbal

Nonverbal

1. Verbal - one way for people to

communicate face-to-face using sounds or forms of writings

KINDS OF VERBAL

1. Oral– a communication which consists of all spoken exchanges

2. Written – a communication that requires no speech

2 . Non- verbal - it is sending and

receiving messages in a variety of ways without the use of verbal codes (words)

KINDS OF NONVERBAL

1. Language of Kinesics

- is a body motion that includes the repertoire of physical actions

Oculesics

– also known as eye contact

Facial Expressions

– pertain to the manner in which the facial muscles are set to indicate feelings, emotions or attitudes

EXAMPLES

GESTURES

– include the movement of the head, hands, arms or shoulders to convey or emphasize the message

•STOP

It is used to admonish or warn a single individual. It is a variation of the "you" gesture. If translated into language it would say. "Stop whatever you are doing and pay attention to me

•THUMBS UP

A sign of acceptance, approval or encouragement.

•THUMBS DOWN

It generally indicates that something is bad or not accepted.

•YOU!

Pointing at people is rude.The use of this hand gesture implies that a dominant- to-subordinate relationship is taking place.

•LOOKING AT WRIST

It indicates that it is "time“ to end the communication.

•SHRUG

Lifting both shoulders which indicates lack of knowledge or concern.

Posture – is used to determine

a degree of attention or involvement, difference in status and the level of fondness a person has for the other communicator

•Arm Crossing

It shows self-confidence, defensiveness and arrogance.

•Shoulders Forward

Indicates shyness or low self-esteem, tired and bored.

•Standing Erect

Indicates that a person is relaxed, full of energy, approachable, friendly and confident.

2. Language of Haptics

– means the study of how much touch is used to transmit messages through the hands, arms and other body parts

EXAMPLES

• Handshakes

• Holding hands

• High five

• Pat on the shoulder

3. Language of Proxemics

- is the study of how people use space and arrangement of the learning environment to create a message

Four Distance Zones 1. Intimate distance

• from actual touching to eighteen inches

• applies to the closest relationship such as husband and wife

2. Personal distance • from eighteen inches to four feet• the most appropriate distance for teacher

and student to discuss personal affairs such as grades, conduct, private problems, etc.

3. Social distance 

• exists from four to twelve feet• it covers people working together

or meeting at social gatherings

4. Public distance

• outward from twelve feet• kept between a lecturer and his

audience

4. Language of Chronemics

– refers to the teachers’ use of time that communicates a message to students

Duration – refers to the length of time devoted to an activity or learning task in the classroom

Activity - Punctuality – pertains to the exact time

agreed upon

5. Language of Colors

- there are some color effects that have universal meaning while perceptions of colors are somewhat subjective

MEANING OF COLORS Red - anger and hostility

Blue - peace, calm, sadness, truth

Pink – love, beauty

Gold - wealth

Yellow - wisdom, joy, happiness

Green – life

Violet – royalty

- purity, cleanliness

Black – death

White

MERITS

AND DEMERITS

Verbal

Advantages

• Easy to understand..• Able to express our

message very clearly.• Quicker to get a reply.• There is a lesser chance

for the message to be misunderstood.

Disadvantages

• It can be quickly forgotten especially if there are multiple points to consider. .

• People may not always read your written message.

Nonverbal

Advantages

• Can communicate something which you don't want others to hear or listen to.

• Can communicate with someone who is hard of hearing of deaf.

Disadvantages

• Much more difficult to understand.

• Prone to misinterpretation.

• Can’t discuss the particulars of your message.

THAT’S ALL

HOLY CROSS COLLEGE

STA.ANA PAMPANGA

REPOTER: CRISTINE M. YABES

INSTRUCTOR: DR. RAINELDA BLANCO