Embed Size (px)
DESCRIPTION
Sarah Reed presentation at Open Forum Events' Dementia: Innovation conference.
Citation preview
Sarah Reed
REAL Communication works
REAL Communication works
a powerful tool for life and wellbeing
that’s easy and fun to use
How can we care for people unless we care about them?
How can we care about them if we don’t know who they are?
How can we know who they are, if we don’t know where they’ve come from?
REAL Communication
Reminiscence
Empathic engagement
Active listening
Life story
Reminiscence
Reflecting on where we’ve come from and sharing past experiences.
It helps us to understand each other and our different experiences.
Empathic Engagement
Feeling connection
Understanding
Feeling kindness
Feeling compassion
Share your sweet memories with the person next to you… tell them where you bought
them… what the shop was like… the shopkeeper… the bag they came in…
who you shared them with… pocket money
… See Hear Feel …
How do the other person’s memories
and your own, make you feel?
Share your observations and feelings
• Reminiscence
Where we’ve come from and sharing past experiences
• Empathic engagement
Understanding and feeling kindness compassion
• Active listeningis better for all of us when we really hear each other
• Life story
Active Listening
Life is better for all of us, when we really hear each other
I
Sorry, I can’t hear you… Yes I hear you!
• Reminiscence
Where we’ve come from and sharing past experiences
• Empathic engagement
Understanding feeling kindness compassion
• Active listening
Life is better for all of us when we really hear each other
• Life story
Life story
Everyone’s life experiences shape and influence who we are today
Life story
• We all enjoy talking about our life experiences • To discover a person's past experiences is to
understand better who they are now• We also learn about ourselves through the
process, so it’s good for all of us
Cast your mind back to being a child...
Tell your partner about
the main door
to your home
This might be called
getting under the person’s radar
Knowing a person well
promotes relational care
• Reminiscence
Where we’ve come from and sharing past experiences
• Empathic engagement
Understanding feeling kindness compassion
• Active listening
Life is better for all of us when we really hear each other
• Life story
Everyone’s life experiences shape & influence who we are now
REAL Communication works because it’s a powerful tool for
life and wellbeing
that’s easy and fun to use
REAL Communication works because we all want the
REAL thing
Based on The Reminiscence Bump
Our long-term memories are most often triggered by sensory catalysts
Some of our lovely clients:
Barchester Healthcare
City University School of Health Sciences
Kingston University & St Georges Hospital
Norfolk & Suffolk Dementia Alliance
Rhonda-Cynan-Taff Staff Training Development
Swansea Social Services Staff Development
Trinity St David’s, Carmarthen
We’re listening
Let’s explore together how
REAL Communication
could make a real difference
in your organisation
07976 287 952
