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Conversion Rate Optimization Tips on how to increase your CRO

Conversion Rate Optimization pt 2 of 3

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Page 1: Conversion Rate Optimization pt 2 of 3

Conversion Rate Optimization Tips on how to increase your CRO

Page 2: Conversion Rate Optimization pt 2 of 3

Tip #11:Add a Video-

Video is one of the few strategies that seems to work well regardless of the category in which it is deployed

It’s not just about adding a video– it’s about the content and relevance of the video

Videos can explain a complicated produce with less time and friction than reading text

Page 3: Conversion Rate Optimization pt 2 of 3

Tip #11:Add a Video-

Electronics Jewerlry Personal Care Home & Garden Gifts0%

20%

40%

60%

80%

100%

120%

% of Conversion Rate Increase After Adding Video

% of Conversion Rate Increase After Adding Video

Compiled from authors at conversionxl.com

Page 4: Conversion Rate Optimization pt 2 of 3

Tip #12:Have a Clear Headline-

Should be the most noticeable thing on a landing page

Draws attention to the content

Should make a good first impression with visitors

Studies show that strong headlines can increase conversions by as much as 30%

Page 5: Conversion Rate Optimization pt 2 of 3

Tip #13:Take Advantage of your Phone Number-

Adding a company’s phone number to the landing page:

Adds credibility and assures visitors you are easily approachable

Customers will not necessarily call, but the simple fact that they can call gives them assurance

Page 6: Conversion Rate Optimization pt 2 of 3

Tip # 14:Try the Magical word

“FREE”- “Free” requires no thought what-so-ever from users- it’s a low risk

solution In the mind’s cognitive bias loss aversion forces a preference for free

If offering a free sample or a free trial, don’t hide it

All images from Google Images

Page 7: Conversion Rate Optimization pt 2 of 3

Tip #15:Add “Real” Testimonials-

Testimonials give visitors assurance that previous people had success- ensuring reputability

The larger the purchase the greater the influence reviews have on buyers

Adding reviews can boosts conversions to more than 35%

Page 8: Conversion Rate Optimization pt 2 of 3

Tip #16:Add Rewards and Trust Badges-

Rewards and trust badges add credibility to your site

 Adding a certificate showing your credibility boosts engagement

Glassdoor, Yelp, and Better Business Bureau badges are like word-of-mouth advertising online

Page 9: Conversion Rate Optimization pt 2 of 3

Tip #17:Add Security Seals

Security seals are expensive but reduce anxiety and assure that credit card details are secure

Norton and Verisign is the most trusted among shoppers

If you break down the seal cost and the extra sales per month- the price difference can be worth it

Page 10: Conversion Rate Optimization pt 2 of 3

Tip #17:What Badges Invoke the Most Trust?

Symantec McAfee TRUSTe BBB Thawte GeoTrust Comodo0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%35.60%

22.90%

13.20% 13.20%

6.00%3.10% 2.80%

Compiled from authors at baymard.com

Page 11: Conversion Rate Optimization pt 2 of 3

Tip #18:Don’t use Trade Jargon

Clarity trumps persuasion- Don’t write for companies, write for people

Don’t use industry lingo that is not consumer focused

If your website is more focused on your business and marketing spiel- it’s time to reconsider your web design

Page 12: Conversion Rate Optimization pt 2 of 3

Tip #19: Speed Up Your Website

In business, time is money – Slow websites just eats time and money

Google uses site speed as one of its search results ranking factors

Abandonment rate studies find that people will leave a site if it takes more than 4 seconds to load

Page 13: Conversion Rate Optimization pt 2 of 3

Tip #19: 5 Simple Ways to Increase

Speed

Optimize Images

Keep the data the transferred at a

minimum- the less data that needs to be transferred, the faster

web pages load.

Most of the data transferred are image

files. Resize large image

files.

Remove Unnecessary

Script and Image

References

Prevent extra scripts, images and CSS files

from being loaded that aren't used on your

website

There are free web page analyzers that show all of the files that are loaded with

your website

Use them to identify files that are being

loaded and see if there are multiple copies of

scripts, or any unnecessary scripts or images being loaded

Compiled from authors at blog.maxly.com

Page 14: Conversion Rate Optimization pt 2 of 3

Tip #19: 5 Simple Ways to Increase

SpeedConsider a Content Delivery Network

(CDN)

A CDN is a system of distributed servers that replicates your content on servers around the

world

If a user is accessing the site from Asia, content will be replicated on a nearby server in Asia, making it easier and quicker for visitors to

access it

Use Browser Caching

With browser caching, visitors won’t have to

download all component files, the HTML

document, javascript, and stylesheet files and

images, before every time they visit your site

Test Your Page Load

TimesConsistently test the performance of your

website 

Compiled from authors at blog.maxly.com

Page 15: Conversion Rate Optimization pt 2 of 3

Tip #20:Take Advantage of Visual Hierarchy

Directional cues guide your users to specific location Explicit directional cues 

Implicit directional cues 

Page 16: Conversion Rate Optimization pt 2 of 3

Tip #20:Take Advantage of Visual Hierarchy

All images from Google Images

Page 17: Conversion Rate Optimization pt 2 of 3

Contact Us for the Full Presentation:

Mediacontact USA Inc.13575 58TH Street North #160

Clearwater, Fl. 33760

T: 727 538 4112E: [email protected]

www.mediacontactusa.com

Page 18: Conversion Rate Optimization pt 2 of 3

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4. Bharath, Sid. "How to Increase Conversion Rates By Introducing Urgency." The Daily Egg. CRAZY EGG, INC, 21 Aug. 2014. Web. 13 Jan. 2016. <http://blog.crazyegg.com/2014/08/21/drive-action-urgency/>.

5. Bischoff, Jennifer. "Free Trial Vs. Free Demo: Which Offer Will Maximize My Software Sales?" Software Buying Tips and Advice for Businesses: Capterra Blog. Capterra, 25 Apr. 2015. Web. 13 Jan. 2016. <http://blog.capterra.com/free-trial-vs-free-demo/>.

6. Bulygo, Zach. "100 Conversion Optimization Case Studies." Kissmetrics Blog. Kissmetrics, June 2013. Web. 13 Jan. 2016. <https://blog.kissmetrics.com/100-conversion-optimization-case-studies/>.

7. Carter, Emily. "8 Ways To Tell If Your Website Needs To Be Updated." Business 2 Community. B2C Marketing Insider, 15 July 2015. Web. 13 Jan. 2016. <http://www.business2community.com/digital-marketing/8-ways-to-tell-if-your-website-needs-to-be-updated-01277443#0S2WTH4T9JauA5wD.97>.

8. Charlton, Graham. "15 ways ecommerce sites can use urgency to increase conversions."Econsultancy.com. Econsultancy.com Limited, 29 Oct. 2013. Web. 13 Jan. 2016. <https://econsultancy.com/blog/63680-15-ways-ecommerce-sites-can-use-urgency-to-increase-conversions/>.

9. Chawla, Smriti. "21 Conversion Rate Optimization Best Practices for Beginners." VWO Blog. Wingify, n.d. Web. 12 Jan. 2016. <https://vwo.com/blog/conversion-optimization-best-practices/>.

10. Chawla, Smriti. "Image Carousels – Why You Shouldn’t Use Them and How to Use Them the Right Way (If You Have To)." VWO Blog. Wingify, n.d. Web. 12 Jan. 2016. <https://vwo.com/blog/image-slider-alternatives/>.

11. Chazal, Aurelie. "How To Increase Conversion Rate Using Live Chat." CustomerICare. N.p., 16 July 2015. Web. 13 Jan. 2016. <https://customericare.com/how-to-increase-conversion-rate-using-live-chat/>.

12. Chopra, Paras. "A/B Test Case Study: How Two Magical Words Increased Conversion Rate by 28%." VWO Blog. Wingify, n.d. Web. 12 Jan. 2016. <https://vwo.com/blog/ab-test-case-study-how-two-magical-words-increased-conversion-rate-by-28/>.

Page 19: Conversion Rate Optimization pt 2 of 3

Work Cited1. Ciotti, Gregory. "7 Things You MUST Understand When Leveraging Social Proof in Your Marketing Efforts." Kissmetrics Blog.

Kissmetrics, Jan. 2013. Web. 13 Jan. 2016. <blog.kissmetrics.com/social-proof-factors-2>.2. Cole, Neal. "12 Cross-Browser Testing Tools To Improve User Experience & Increase Conversion." Digital Marketing Optimization - Neal Cole.

Conversion Uplift, 18 May 2015. Web. 13 Jan. 2016. <http://conversion-uplift.co.uk/post/119268659542/cross-browser-testing-tools>.3. Crowther, David. "5 Landing Page Tweaks That Will Really Boost Your Conversion Rates."Start Converting More Customers And Make More

Revenue, Without Increasing Your Advertising Spend. N.p., n.d. Web. 13 Jan. 2016. <http://www.davidcrowther.com/blog/5-landing-page-tweaks-to-boost-conversion-rates/>.

4. Dean, Brian. "Conversion Rate Optimization Techniques: The Complete List." Backlinko. Backlinko LLC, 25 Sept. 2015. Web. 12 Jan. 2016. <http://backlinko.com/conversion-rate-optimization>.

5. Dean, Marie. "Why Choosing the Right Trust Seal Increases Conversion." The Daily Egg. CRAZY EGG, INC., 22 Aug. 2014. Web. 13 Jan. 2016. <http://blog.crazyegg.com/2014/08/22/trust-seal-ecommerce/>.

6. Hagans, Andy. "5 Trust Badges That Can Increase Your Conversion Rate." MonetizePros. MonetizePros, 21 Jan. 2014. Web. 13 Jan. 2016. <http://monetizepros.com/ecommerce/5-trust-badges-that-can-increase-your-conversion-rate/>.

7. Hill, Brandon. "Is Your Web Design Harming Your Conversion Rate?" Mad Science Department. Advia Internet, 3 Dec. 2013. Web. 12 Jan. 2016. <http://www.adviainternet.com/blog/web-design-harming-conversion-rate/>.

8. Holst, Christian. "Which Site Seal Do People Trust the Most? (2013 Survey Results)." Baymard Institute. Baymard Institute, 22 Jan. 2013. Web. 13 Jan. 2016. <http://baymard.com/blog/site-seal-trust>.

9. Jacob, Sherice. "Size Matters: The Long and Short of Conversion Marketing." Unbounce. Unbounce, 2 May 2014. Web. 13 Jan. 2016. <http://unbounce.com/conversion-rate-optimization/long-vs-short-conversion-marketing/>.

10. Jacob, Sherice. "Speed Is A Killer – Why Decreasing Page Load Time Can Drastically Increase Conversions." Kissmetrics. Kissmetrics, May 2011. Web. 13 Jan. 2016. <https://blog.kissmetrics.com/speed-is-a-killer/>.

11. JOHN, JONATHAN. "How to Use Urgency to Hack Your Conversion Rate." OptinMonster. Retyp, LLC, 7 Oct. 2015. Web. 13 Jan. 2016. <http://optinmonster.com/how-to-use-urgency-to-hack-your-conversion-rate/>.

12. Khundmiri, Mustafa. "7 Tips to Boost Your Site’s Conversion Rate Using Images." Kissmetrics Blog. Kissmetrics, Mar. 2012. Web. 13 Jan. 2016. <https://blog.kissmetrics.com/boost-conversions-using-images/>.

13. Laja, Peep. "11 Low-Hanging Fruits for Increasing Website Speed (and Conversions)." User Experience & Persuasive Design. ConversionXL, n.d. Web. 13 Jan. 2016. <http://conversionxl.com/11-low-hanging-fruits-for-increasing-website-speed-and-conversions/>.

Page 20: Conversion Rate Optimization pt 2 of 3

Work Cited1. Laja, Peep. "13 Ways to Increase Your Conversion Rate Right Now." ConversionXL. ConversionXL, n.d. Web. 12 Jan. 2016.

<http://conversionxl.com/ways-to-increase-your-conversion-rate-right-now/>.2. Laja, Peep. "How to Use Video to Increase Conversions." ConversionXL. ConversionXL, June 2013. Web. 13 Jan. 2016.

<http://conversionxl.com/how-to-use-video-to-increase-conversions/>.3. Low, Jerry. "Case Studies: 20 Ways to Boost Website Conversion Rates." Web Hosting Secret Revealed (WHSR). Web Hosting Secret Revealed

(WHSR), 22 Oct. 2013. Web. 13 Jan. 2016. <http://www.webhostingsecretrevealed.net/blog/inbound-marketing/boost-conversion-rates/>.4. Maxly. "5 Ways to Speed Up Your Slow-Loading Web Pages -." CONVERSION OPTIMIZATION. Alliance Marketing Partners, Inc, n.d. Web.

13 Jan. 2016. <http://blog.maxly.com/5-ways-to-speed-up-your-slow-loading-web-pages/>.5. McCraw, Austin. "This Just Tested: Stock Images or Real People?" MarketingExperiments Blog: Research-driven Optimization, Testing, and

Marketing Ideas. MarketingExperiments, 8 Apr. 2011. Web. 12 Jan. 2016. <http://www.marketingexperiments.com/blog/general/stock-images-tested.html>.

6. Murphy, Lincoln. "3 Secrets of High-Converting SaaS Free Trials." SaaS Growth Strategies. N.p., n.d. Web. 13 Jan. 2016. <http://sixteenventures.com/effective-free-trials>.

7. Murphy, Lincoln. "Classical Freemium Doesn’t Exist At Scale." SaaS Growth Strategies. SaaS Growth Strategies, Mar. 2012. Web. 13 Jan. 2016. <http://sixteenventures.com/classical-freemium-doesnt-exist-at-scale>.

8. Narine, Shari. "How Social Login Boosts Conversion Rates." LoginRadius. LoginRadius Inc., n.d. Web. 13 Jan. 2016. <http://blog.loginradius.com/2014/09/social-login-conversion/>.

9. Patel, Neil. "How Long Should Your Landing Page Be?" Quick Sprout. Quick Sprout, LL, 18 Nov. 2013. Web. 13 Jan. 2016. <http://www.quicksprout.com/2013/11/18/how-long-should-your-landing-page-be/>.

10. Patel, Neil. "How to Increase Your Conversion Rate With Social Media." Social Media Examiner. Social Media Examiner, 13 Oct. 2014. Web. 13 Jan. 2016. <http://www.socialmediaexaminer.com/increase-conversion-rate-with-social-media/>.

11. Rams, Damian. "Short Vs Long Landing Page Copy – an Age-old Question Answered!"Mavenec Insights Blog. MAVENEC, 5 Aug. 2015. Web. 13 Jan. 2016. <http://www.mavenec.com/blog/landing-page-short-long-copy-optimal-length/>.

12. Saha, Sourav. "Does Responsive Web Design Convert Better?" Business 2 Community. B2C Marketing Insider, 28 Aug. 2014. Web. 13 Jan. 2016. <http://www.business2community.com/seo/responsive-web-design-convert-better-0990151#WEhf3TSAqWVLmimW.97>.

13. Saha, Sourav. "Does Responsive Web Design Convert Better?" Webaholic. Webaholic, n.d. Web. 13 Jan. 2016. <https://www.webaholic.co.in/blog/does-responsive-web-design-convert-better/>.

Page 21: Conversion Rate Optimization pt 2 of 3

Work Cited1. "Seven Useful Web Development Tips & Tools for Cross-Compatibility." TechArk Solutions. TechArk Solutions, n.d. Web. 13 Jan. 2016.

<http://www.gotechark.com/seven-useful-web-development-tips-tools-cross-compatibility/>.

2. Siwicki, Bill. "Mobile Shoppers Convert 160% More Often on Sites Optimized for Smartphones." Internet Retailer. Vertical Web Media, 1 Oct. 2014. Web. 13 Jan. 2016. <https://www.internetretailer.com/2014/10/01/mobile-shoppers-convert-160-more-often-optimized-sites>.

3. Smith, Jeremy. "A Full Conversion Analysis of the Word “Free”." JeremySaid. JeremySaid, 23 July 2015. Web. 13 Jan. 2016. <http://www.jeremysaid.com/conversion-analysis-of-the-word-free/>.

4. Smith, Jeremy. "How to Use the Psychology of Color to Increase Website Conversions."Kissmetrics Blog. Kissmetrics, Apr. 2014. Web. 13 Jan. 2016. <https://blog.kissmetrics.com/psychology-of-color-and-conversions/>.

5. Sonberg, Jaan M. "19 Things We Can Learn From Numerous Heatmap Tests." ConversionXL. ConversionXL, n.d. Web. 13 Jan. 2016. <http://conversionxl.com/19-things-we-can-learn-from-numerous-heatmap-tests/>.

6. Walker, Tommy. "Convert More Visitors By Improving Your Internal Site Search." eCommerce Resources. ConversionXL, Aug. 2014. Web. 13 Jan. 2016. <http://conversionxl.com/convert-visitors-improving-internal-site-search/>.

7. Walker, Tommy. "Is Emotion Necessary To Make More Sales?" ConversionXL. ConversionXL, Dec. 2013. Web. 13 Jan. 2016. <http://conversionxl.com/is-emotion-necessary-to-make-more-sales>.

8. Wiebe, Joanna. "Make Your Phone Number Big and Put It in Your Header to Increase Trust."Copy Hackers. Copy Hackers, Nov. 2011. Web. 13 Jan. 2016. <https://copyhackers.com/2011/11/place-your-phone-number-prominently-to-increase-trust/>.

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