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Align your L&D programmes with business goals and strategic priorities to effectively link learning to organisational performance
Optimise the effectiveness of your learning initiatives by benchmarking your practices with leading employers such as Emirates Airlines, Novartis, Jumeirah Group, Aramex, Cleveland Clinic and Al Futtaim
Demonstrate the value of L&D departments as you walk away with practical tips and guidance from live case studies
Improve the retention of your learning programmes by incorporating the latest trends in learning such as e-learning gamification and brain science into your learning interventions
HEAR FROM WORLD CLASS TALENT DEVELOPMENT THOUGHT LEADERS INCLUDING:EMIRATES AIRLINESBrendan NoonanSenior Vice PresidentLearning & Development
CLEVELAND CLINICSusan WardSenior DirectorLearning & Development
COCA COLAWaleed El HelwDirector of Human Resources
ETIHAD AIRWAYSWissam HachemVice PresidentLearning & Development
JUMEIRAH GROUPTara CherniawskiDirector of Learning & DevelopmentGroup and Corporate
AL FUTTAIMDebbie ChattenHead of Group Learning & Development
GE LEADERSHIP VETERAN IN THE REGION FORTHE FIRST TIME Former Global Chief Talent Officer and VP People Development at HP
Former VP for Organisation and Staffing at GE and VP for HR at GE Capital
Established a Leadership Development Programme Named Best Practice by Jack Welch
Founding Member of The Marshall Goldsmith Group
www.talent-mea.com/learning
Book Before28 December to save up to $2,390
22 – 25 March 2015 The Address Hotel Dubai Mall • Dubai • UAE #Learning15
LINDA SHARKEY
Innovation Partners Powered By Co-Located With
www.talent-mea.com/learning
OPPORTUNITIES TOSHOWCASE YOUR LEARNING AND DEVELOPMENT SOLUTIONS The Forum is an exclusive platform to position yourself as partner of choice among the Learning & Talent Development executives in the Middle East. There is a limited number of speaking slots left, as well as branding opportunities. To find out more on how you can raise your profile and benefit from an early marketing campaign, contact Faariss Khalil on +971 (0) 4 407 2516 or [email protected]
Innovation Partners
The Talent Enterprise is the region’s leading ‘think’ and ‘do’ tank dedicated to the elevation of human capital in the region. We advise our clients on their most critical employability, nationalisation, assessment, talent management, leadership development, employee engagement and performance
opportunities. Our approach to human capital is fresh, evidence-led, innovative and practical. Our clients include policy-makers, public and private sector employers as well as educational institutions seeking to get the best out of their people and organisations.
For over 60 years, Pera Training has brought first-rate tailored learning solutions to all areas of the UK economy and we are now one of the largest providers of government funded and commercially tailored training programs, offering Apprenticeships, Higher Apprenticeships, Traineeships,
Diplomas, NVQs and Functional Skills. We identify the requirement for effective blended vocational training, using ICT to provide certain functional aspects of learning. We have developed our presence in the Middle East providing into-work, skill development and capacity building programs through established partnerships.
LEARNING AND DEVELOPMENT IN THE MIDDLE EAST/ UNLOCKING THE VALUE OF LEARNING TO DRIVE GROWTHIn order to propel current and future business growth, business and HR leaders must invest effectively in the development of their employees to drive growth and achieve sustainable competitive advantage.
The MENA Labour Market Confidence Index 2014, conceptualised by Informa and the Talent Enterprise indicates that approximately 25% of organisations increased their training budgets compared to last year. Whilst investment in L&D is evidently on the rise, demand for a strategic approach to learning & development, aligned with organisational strategy is becoming the norm, rather than the exception.
Furthermore, as executive decision makers increasingly demand evidence of a tangible impact of learning interventions on critical business KPIs and performance metrics, leading talent development leaders are shifting away from the reliance on traditional, classroom based training to workplace and outcome focused learning. Such learning, along with a blended learning approach lends itself well to establishing the direct link required by businesses between development initiatives and increased organisational performance.
However, in order for HR and talent development leaders to become true learning strategic partners, strong business cases for learning and development initiatives are increasingly imperative.
How do talent development leaders adapt to this ROI mandate for learning currently prevalent in corporate boardrooms? What are the latest learning trends that can be leveraged effectively to meet organisational objectives?
All these questions and more will be explored, debated and answered at the Learning and Talent Development Forum 2015.
Dr. Sharkey is an internationally recognised expert on global leadership and organisation development. She has a wealth of practical experience working with venerable organisations as GE and HP where she established and developed leaders for ever increasing global roles. She not only has the hands on experience but uses researched and fact-based approaches that take the guesswork out of developing leaders.
FEATURING A GURU MORNING WITH
LINDA SHARKEY
www.talent-mea.com/learning
MONDAY23 March 2015FORUM DAy ONE
08.30 Registration and Morning Coffee
08.55 Opening Remarks from the Chair
09.00 Attracting and Retaining the “Best and Brightest” with a Winning Talent Proposition
Having great talent is essential to compete and succeed in today's business environment. Top notch talent and a winning culture are two “musts” for your organisation to be seen as a winning talent brand in the market. Without a
great internal brand you won’t be able to attract and keep the “best and brightest”, but creating sustainable practices and methods to build and retain talent can often be elusive to many organisations. Linda will share with you the tested approaches and real life examples that she has used in some of the worlds best companies. During this session, you will: � Benchmark your talent practices to the best global
companies to devise a model that ensures you have great talent over the long haul in your organisation.
� Gain practical tips and tools to build your internal talent brand and the impact this has on your external talent brand
Linda Sharkey, Founding Member, The Marshall Goldsmith Group
11.00 Morning Coffee And Speed Networking Break
11.40 Learning and Development as a Strategic Business Partner: Aligning Your L&D Programme With Organisational Strategy � How to devise a learning and development programme
aligned with the strategy of the business � The best strategies to assess which learning and
development gaps need to be bridged to achieve these goals
� Assessing your organisation’s learning-business strategy alignment maturity in order to create an effective alignment roadmap
Tracy Al Saidi, Director of Learning & Development, Emaar Hospitality
12.10 Learning to Learn: How to Transform your Company into a True Learning Organisation � How to integrate the five interrelated disciplines of Peter
Senge’s learning culture model into your organisation � The best methods to effectively shift the culture from
prevalent command and control systems of management � Creating value for your organisation by nurturing a double-
loop learning culture Salman Shobaki, Chief Learning Officer, Aramex
12.40 Driving a Learning and Development Culture From The Top: Senior Leadership as Champions of the Learning and Development Component � The value of senior leadership buy-in to leveraging learning
and development to drive business growth and effect organisational change
� How to successfully engage business leadership with learning and development
� Strategies for senior leadership to empower front line management to drive a learning and development agenda which cascades through the organisation
Waleed El Helw, Director Human Resources, The Coca-Cola Company
Brendan Noonan, Senior Vice President, Learning & Development, Emirates Airlines
Christopher Lipscomb, Regional Head of Human Resources, Al Tamimi & Company
Jane Lee, Performance Management and Career Development, Emirates Global Aluminium
13.15 Networking Lunch
14.15 Learning Value Case Study Showdown: Assessing and Measuring the Learning and Development Value Contribution
Assessing the value of learning has increasingly become an imperative for learning development leaders aiming to secure executive sponsorship for their learning and development initiatives. In this showdown of case studies, practical guidance will be provided on the various ways the learning value is being justified.
Justifying the Existence of Learning & Development – An Emirates Airlines Case Study � How learning and development units justify their existence � Convincing the organisation on the value of Learning &
Development Brendan Noonan, Senior Vice President, Learning &
Development, Emirates Airlines
Practical Application of Kirkpatrick Four Levels � Practical application of Kirkpatrick Four Levels® in the
hospitality industry � The focus on ROE (Return on Expectation)
Roberto Vizcaino, Vice President, Learning & Development, Viceroy Hotel Group
The Most Effective ROI Measure for Learning & Development – A Sharjah Islamic Bank Case Study � Determine which ROI measure is most effective for
learning and development � Selecting an ROI model which accurately captures the
value of intangibles Sangeeth Ibrahim, Associate Vice President, Sharjah
Islamic Bank
15.15 Creating an Effective Competency Mapping Framework That is Aligned With Business Strategy and Key Performance Metrics � Competency selection: The importance of the identifying
the key competencies most valuable to your organisations � Post competency framework: how to secure buy-in and
implementation from senior leadership and the business � How to ensure top-down consistency on core
competencies and the impact of adherence on cascading competencies through the organisation
Tara Cherniawski, Director of Learning & Development, Group and Corporate, Jumeirah Group
15.45 Afternoon Coffee And Networking Break
16.15 Developing Great Leaders: Creating a Business Oriented Leadership Development Programme For Competitive Advantage � The critical components and characteristics of an effective
leadership development programme? � Strategically aligned competencies: How do you build and
select brand- aligned leadership capabilities that will drive corporate performance
� What works? What doesn’t? –the latest and most effective tools and programmes for developing Leaders in the Middle East
Claire Gearon, Head of Leadership Development, Emirates Global Aluminium
16.45 Leveraging Analytics to Effectively Shape Your Learning and Development Programmes � Using analytics to plan and create an effective programme
for your organisation? � When exactly to use analytics and the key insights you
should be looking for � Building analytics into future programmes to develop
human capital
17.15 Closing Remarks from the Chair
TUESDAY24 March 2015FORUM DAy TWO
08.30 Registration And Morning Coffee
08.55 Opening Remarks From The Chair
09.00 Transforming the Learning Experience: Moving from Traditional Learning to Blended and Experiential Learning � Traditional vs blended learning: Which strategy is most
effective in the Middle East � How to ensure alignment of learning & development
investment with organisational goals � Managing the shift from blended learning to experiential
learning � The impact of experiential learning and how it can enhance
productivity and ensure greater employee satisfaction and retention
Wissam Hachem, Vice President, Learning & Development, Etihad Airways
Jameela Korek, Head of Learning & Development, Middle East Cluster, Novartis
Michael Burton, HR Strategic Adviser, ADNEC
09.40 Learning for Digital Learners: Leveraging New and Emerging Technologies to Develop The GCC Workforce of the Future � The latest emerging technologies trends in learning and
how they apply to the cultural variances in the Middle East � The main benefits from digitalisation in developing talent � The limits of technology for learning and development and
how they can be overcome to ensure a holistic learning and development programme
Linda Al Ansari, Manager L&D - Learning Technologies, Emirates Airlines
10.10 Best Practice Guidance on Avoiding the Costs and Pitfalls of an Ineffective Onboarding Process � How to evaluate the efficiency of your current onboarding
process � The steps you must take to engage new hires during
the onboarding process and boost long term employee performance and retention
� The cost in numbers: the cost of an ineffective onboarding process to your business and the impact this can have on your bottom line
Susan Ward, Senior Director, Learning & Development, Cleveland Clinic Abu Dhabi
10.40 Morning Coffee And Networking Break
11.15 How to Implement a Successful e-Learning Programme in the Middle East and Overcoming Culturally Specific Challenges to Adoption � Evaluating which approach is best to implement your
e-learning programmes and how to set the objectives and metrics of success
� The best strategies to market the e-learning programme to employees to drive adoption
� Displaying the benefits of e-learning and ensure employee adoption and realisation of its value
Debbie Chatten, Head of Group Learning & Development, Al Futtaim
11.45 Deploying Assessment and Development Centers for Identifying Talent and Building Leadership Pipeline � How to design an assessment center to identify the right
talent � Utilising development centres to cultivate a talent pool with
the required mix of competencies � How to use your talent pool to ensure a continuous flow
in leadership pipeline � Best practice on how to link your leadership pipeline with
the succession plan Khurshid Khan, Head, Talent Development, National Bank
of Oman
12.15 A Research Based Assessment of The Future of Learning and Development
This practical presentation will launch the findings of a new market study conducted to understand the future of learning in the GCC region including: � Current trends in L&D � Use of gamification and technology in L&D � What practitioners believe learning and development could
look like in 2020 � Potential growth areas
The session track will provide the participants with a clear understanding of the current practice, immediate opportunities and areas for innovation within Learning and Development
Nicola Brown, Head of Marketing & Communications, PERA Consulting
12.45 Lunch and Networking Break
13.45 Interactive Roundtable Discussions This interactive session divides the audience into 3-4 groups,
each representing an industry and / or a hot topic ranging from e-Learning to competency mapping. Delegates are given the opportunity to vote on what topics to be discussed. Each roundtable is tasked to come up with three practical strategies related to their topic and/or industry. Discussion will go on for 25 minutes and then each moderator will present his or her table findings.
15.00 Afternoon Coffee and Networking Break
15.30 An OJT Roadmap to Success: Implementing an Effective and Systematic Approach to OJT to Bridge Skill Gaps in your Organisation � Unstructured approach vs. structured approach to OJT:
how to devise and execute a structured programme to maximise the impact of OJT on business performance
� How to effectively define the learning objectives of the OJT programme and how to accurately track and measure the progress and outcome
� Coaching vs mentoring vs job rotation: the most effective OJT methods effective to train and develop employees in the Middle East
John King, Head of Leadership, Talent & Learning , Landmark Group
16.00 Building the “Middle Management” Edge: A Mashreq Bank Case Study � Need for a competitive strategy and assessment of the
success profile of a middle manager � Developing a framework to support career progression
within the organisation � Evaluating competence and assessing potential for mid-
level roles � Building skills, knowledge and attitude to enhance middle
management capability � Strategies to fueling the leadership pipeline
Yuvakumar Ramchander, Vice President, Learning & Development, Mashreq Bank
16.30 Closing Remarks from the Chair
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Book Before28 December to
save up to $2,390
www.talent-mea.com/learning
SUNDAY22 March 2015
08.30 – 14.30
PRE FORUMMASTERCLASSDeveloping and Implementing a Competency Framework for your Business as a Strategy for Competitive AdvantageCompetency mapping is an essential process of identifying the key knowledge, skills and attributes required for specific job functions to execute organisational strategy. As organisations seek to achieve competitive advantage to drive growth, it is clear that the future will belong to businesses that effect a fundamental organisational transformation into competency based organisations.
Given the complexity of creating competency frameworks that optimise the value of employees, join this workshop in order to:Learn how to develop an effective competency frameworkUnderstand how to define and identify core competencies required for superior performanceBuild competency models customised to the specific needs of your organisationImplement a competency framework aligned with business objectives and strategy
Are you an expert able to share valuable insights on designing and implementing competency mapping models to drive high organisational performance and productivity? To contribute or lead this masterclass, contact Kenneth Mukasa on [email protected]
Are you an industry thought leader able to share best practice methodologies on how to measure the return on investment of learning & development to align learning with organisational strategy? To contribute or lead this masterclass, contact Kenneth Mukasa on [email protected]
WEDNESDAY25 March 2015
08.30 – 14.30
POST FORUMMASTERCLASSMaking the Intangible Tangible: Measuring & Assessing the ROI of Learning & Development Modern and savvy executives are increasingly aware of the key role intellectual and knowledge assets play to driving business results. However, in order to effectively to manage their investments in human capital, accurate and reliable data is required to assess the extent to which learning interventions are contributing to organisational performance.
For practical and systematic guidance on how to measure the intangible value of learning initiatives , join this workshop in order to:Learn how to align learning processes to organisational strategy and critical business KPIsUnderstand and utilise different methodologies to assess and evaluate the contribution of learningSelect the ROI assessment approach most relevant for your organisationLearn how to pitch and sell ROI on learning to executive decision makers
The Learning and Development Forum is co-located with our Talent Management and Succession Forum.The Talent Management and Succession Forum brings talent management directors together to exchange strategies on how to attract and retain talent, implement high potential programmes, design effective succession planning programmes, develop successful career development frameworks and leverage talent analytics to transform your talent management strategy.
#Talent15
22 – 25 March 2015 The Address Hotel Dubai Mall • Dubai • UAE
management.talent-mea.com
CO-LOCATED WITH
PART OF THE REGION’S LEADING HR SERIES
Lagos • Nigeria Riyadh • KSADubai • UAE
Dubai • UAEAbu Dhabi • UAE Dubai • UAE
DELEGATE PRICESuper Early Bird
Book Before28 December 2014
Book Before25 January 2015
Book Before22 February 2015
Book After22 February 2015
Forum + 2 Masterclasses $3,795 $3,995 $4,195 $4,395
Forum + 1 Masterclass $3,095 $3,295 $3,495 $3,695
Forum Only $2,395 $2,595 $2,795 $2,995
Any Masterclass $995 $1,195 $1,395 $1,595
For hospitality packages [email protected]
REGISTER TODAYGo to www.talent-mea.com/learning Call +971 4 335 2437Email [email protected]
#Learning15
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BUILD A LEARNING CULTURE TO OPTIMISE TALENT PERFORMANCE
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EVENT AT A GLANCE
SUNDAY22 March 2015
MONDAY23 March 2015
TUESDAY24 March 2015
WEDNESDAY25 March 2015
The Address Hotel Dubai Mall • Dubai • UAE
Pre Forum Masterclass Learning and Talent Development Forum Post Forum MasterclassCALL: +971 4 335 2483
E-MAIL: [email protected]
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