Life Plan Leaving Care

Scenario

A CYP is able to view their case plan, in an age appropriate format, by visiting the My Plan area.

This area holds all the objectives and tasks2 that the CYP has been asked to complete (related: Interactive Case Planning). Historical versions of their case plan can be accessed through the timeline slider1 at the top.

The CYP can comment3 on their objectives and tasks, which can feed into the next case plan review.

A challenge5 is a short, sharp mission the CYP can complete, which is relevant to leaving care. The CYP can choose their own challenges4 to complete based on areas of interest, such as Cooking, Living Skills, Money Management, etc... These challenges can also be added by the case worker during the case plan creation/review (related: Interactive Case Planning). The challenges are designed to empower the CYP and give them flexibility and incentive to engage with their case plan, as they choose. As such, they’re separate from a Case Plan, so they do not require any approval process.

These challenges should be able to be curated by the case worker based on the CYP developmental age. They can also feed into rewards for the CYP.

Main elements

1 Timeline of My Plan, indicating objectives/tasks2 Information on a selected objective/task3 Commenting on the objectives/tasks allows for feedback into the next case review4 Add new Challenge5 Challenge details and ability to upload proof that a challenge has been complete

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Life Plan view for older children, focused on leaving care (age 15-18)

Life Plan My Plan

Scenario

A CYP is able to view their case plan, in an age appropriate format, by visiting the My Plan area.

This view can be very simple1, outlining high level areas of improvement for the child, or it can be more complex (see Leaving Care). The My Plan area will evolve in complexity and information as the child ages, slowly incorporating more elements of the mature view2.

Rewards3 can be given to the CYP, which can be seen in the My Plan timeline. These rewards may not be structured, and used at the case workers discretion.

Main elements

1 My Plan sections for a young Child2 Evolving My Plan, showing sections from younger and older ages3 Rewards from case workers, carers and family members

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Life Plan view for young Children (age 0-10)

Life Plan with aspects from younger and older ages (age 10-15)

Life Plan After Care

Scenario

Once a Young Person leaves care, the Client Portal is still accessible, but no longer allows the user to input new information or access certain features (such as messaging).

All the information within the Client Portal is able to be exported at the YPs discretion, and the process to access further case information can be initiated from this area4.

The After Care plan is split into a number of areas2, which include specific details on the plan as well as useful information for the YP, such as their current financial entitlements3.

Main elements

1 My Plan Timeline, allows user to view historical case plan activity2 Sections of Leaving Care plan and areas of knowledge

(related: Sortley application)3 Details of Leaving Care plan around CYP entitlements and tracking their

assigned and used money4 Export data out of the Client Portal and initiate the process to access further

case information

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Leaving Care Plan for a Young Person (age 18+)

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Life Plan Interactive Case Plan/Questionnaires

Scenario

Part of interacting with a case plan is to provide input into case plan reviews. The system will make a variety of inputs from various people available to a case worker when creating a new case plan or reviewing an existing one (related: Interactive Case Planning). One of these inputs in a Questionnaire the CYP can be asked to complete.

The Client Portal will indicate when a questionnaire is available though the notifications as well as the My Plan area1.

Questions are presented in different formats, with older CYPs getting a more mature questionnaire format2 , and younger CYPs getting a simpler more friendly format. Similarly, the style of answers3 available are suited to the CYPs age.

Main elements

1 Indicator that a CYP case is in review, and a case worker has asked the child a number of questions2 Questionnaire for CYP to complete3 Potential responses to questions are customized by the case worker for the child’s age 4 Navigation and Help buttons

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Input mechanism for Interactive Case Planning (age 15-18)

Young Child view of Interactive Case Planning (age 0-10)