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Problem & Hypothesis
The ability to perform on-site electronic assessments does not exist. This impacts the time and effort of the case work in re-entering information and risks erroneous information being entered.
Problem
Providing case workers with electronic tools and forms that can be used electronically will increase the time the case worker has with children, will support case management and will improve data quality.
Hypothesis
Solution Overview
• FACS, in partnership with Azeus, designed and developed a mobile application that can support social workers during home visits and other field work.
• The worker can view case information using the mobile app. 3G/4G-LTE and Wi-Fi networks can be used to synchronise data (using appropriate security settings) with the Case Management Server.
• The app has an offline mode so workers can access previously downloaded records in areas where there is no network connectivity.
• Workers can record Safety and Risk Assessment as well as Safety Plans using the mobile app.
Worker can see appointments from a calendar
Travel time
should be
considered
also when
scheduling
home visits.
Worker can tap on pin icon to help find the address using Google maps
The worker
can use
Google map
features to
determine
the best
possible
route and
approximate
travel time.
Worker can view the list of assigned cases
From here,
the worker
can
download
selected
cases or
start and
new one.
Downloaded cases show additional information
The default
screen is
the person
summary.
Tap on the
tabs on the
right to
detailed
case
records.
Worker can capture signatures for recording consent
Touch
screen
technology
is used to
capture the
signature
using a
stylus or
the index
finger.
A copy of the assessment and/or plan can be sent to the parents and involved professionals
Note: The copy of the
assessment and plan will
not be sent immediately.
Instead when the
assessment and plan
records are synchronised
with the server, an offline
batch process will generate
the PDF version of the
assessment/plan and send
it via email attachment to
the intended recipients.