Contender Solutions ITSM Capabilities

Contender Solutions Experts in IT Service Management

CAPABILITIES SUMMARY

© 2015 Contender Solutions - Confidential & Proprietary


About Us

Who We Are Contender Solutions is an authorized solutions partner, providing expert services in the ITSM platform space.

We started our practice in 2012 and we were the fasted growing Subcontractor in 2013. In 2014, we were the

#1 ServiceNow Subcontractor.

Data Storage Built around our core competencies, we take a strong approach to federal enterprise architecture services by

addressing all aspects of your IT needs. Our delivery process can help guide you in a system’s correct

implementation and our certified professionals can create effective solutions for a full spectrum of federal

enterprise architecture needs.

Consulting Services Our industry experts will help you secure and optimize the most strategic component to success, your people.

We begin our partnership by seeking to understand your business targets, hardware and software needs and

the gaps between your current and future state. We then develop a game plan with our Subject Matter

Experts to close those gaps with the right people, skills and a solution.


Portfolio of Customers

ITSM

Expert Services

Assessments

Discovery

Service Catalog

Orchestration

Asset Management

Solution Design

Incident Management

Knowledge Management

Production Deployment

Application Configuration

Change Management

Project Portfolio Management


Our Services


Industries Served

Department of Defense

Energy & Gas

Medical & Healthcare

Higher Education


ITSM

Contender Solutions ITSM Implementation Advantages:

Consolidate IT service tools to a single system of record

Automate repetitive tasks to boost productivity

Measure progress toward your long-term business vision

Prevent service disruptions

Reduce cost and accelerate your business

Increase speed of request fulfillment


Why Us?

You will experience:

Best in class Consultants

Experience with multiple custom applications and integration

Proven track record of successful projects

Scalable and flexible solutions

A trusted advisor who will analyze your business, develop a solution, and deliver with flawless execution.

What our Customers are saying…

“ I just wanted to let you know Contender is doing an outstanding job. To say I am pleased with their

performance thus far would be an understatement..”

“I wanted to let you know that we just closed the project with great success. I wanted to thank to you for providing us an outstanding technical consultant and I would be happy to work with Contender again. You delivered on every aspect of the deployment on

time and well executed. “

“ It is clear from the consultants output, that they really understand our project needs and

goals.”

Contact Us

1511 N. Westshore Blvd., Suite 220

Tampa, Florida 33607

813.642.3837

[email protected]

www.contendersolutions.com


mailto:[email protected]

mailto:[email protected]

Technology

Contender Solutions ITSM Capabilities