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For more information about Social Media Crisis Management, contact MindComet - http://mindcomet.com.
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PRSA OrlandoProfessional Development WorkshopJeremy Hilton - VP of Media and Technology - @jeremyhilton
Mark Krupinski - Director of Social Media - @markkrupinski
May 20, 2010
The Power of One
Harry’sDream
Todd Blecher, Boeing’s Communications Director
We’re experts at airplanes but novices in social
media. We’re learning as we go.
‘‘ ‘‘
Acknowledge the Situation
Proper Explanation
Listen and Learn
Have a Plan
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