Kemitraan Dalam Hubungan Dokter-pasien

7/23/2019 Kemitraan Dalam Hubungan Dokter-pasien

http://slidepdf.com/reader/full/kemitraan-dalam-hubungan-dokter-pasien 1/29

KEMITRAANKEMITRAAN

DALAMDALAMHUBUNGANHUBUNGAN

DOKTER-PASIENDOKTER-PASIEN

F. Y. WIDODOF. Y. WIDODO

MEDICAL EDUCATION UNITMEDICAL EDUCATION UNIT

FAKULTAS KEDOKTERANFAKULTAS KEDOKTERAN

UNIVERSITAS WIJAYA KUSUMA SURABAYAUNIVERSITAS WIJAYA KUSUMA SURABAYA

20072007

PENDAHULUANPENDAHULUANLATAR BELAKANG

UUD ’45 PASAL 28H AYAT 1!UU NO" 2# TH 1$$2% BAB I PASAL 1 AYAT 15

BAB II PASAL 2UU NO" 2$ TH 2004% BAB II PASAL 2 & PASAL #

MELINDUN'I MASYARAKATDOKTER HARUS MEN'IKUTI PROSEDUR

MASYARAKAT PERLU TAHU ALASAN TINDAKANPEN'OBATAN

MENOLAKatau

MENERIMA

H() P(*+,-H() P(*+,-

. I-/(*+ 3((-(- ,+) (-6 ()(- +,+(-(

. M,-,+(,-3() +-()(- ,+)

. M,+3+9 D), R:(9 S()+

. I-/(*+ ,-(-6 ;+((

. T+() <:(* ,-,+( 3((-(- ,+* (<(

+(=:)(- *,*:(+ ,)(-+*, (-6 ;,3():

KKI K-*+3 K,),(- I--,*+(!

MKDKI M(=,3+* K,9((- D+*+<3+- K,),(-

I--,*+(!

UU -"2$T9 2004

KKIKKI

B,(-66:-6 =(>(; 3(-6*:-6 ),<(( P,*+,-

T:6(*%? M,3():)(- ,6+*(*+ ),

? M,-6,*(9)(- *(-( <,-++)(- </,*+ ),

? M,3():)(- <,;+-((- ,9((< <,-,3,-66(((-<()+) ),),(-

MKDKIB,(-66:-6 =(>(; ),<(( KKI

T:6(*%? M,-,+( <,-6(:(-@ ,,+)*( (- ,::*)(-

)(*:* <,3(-66((- +*+<3+- ), (-6 +(=:)(-

? M,-:*:- <,(- (- (( <,-(-6(-(- )(*:*<,3(-66((- +*+<3+- ),

PERAN SERTA PASIENPERAN SERTA PASIEN(" MEMILIH DOKTER YAN' COCOK

;" MEN'UTARAKAN SESUATU KEPADA DOKTER" MEN'ETAHUI KIAT MENJALANI PEN'OBATAN

L(-6)(9 <,(( ,+3+9 ), ), ::

M,-6,(9:+ 9(<+ *,:( <,-()+ (-6 :: +=:<(+ P,-6,(9:(- 3:(* (- :):<@ +() ,-(3(

B(-() <,-()+ (-6 +),(9:+ +;(+ <,(*+ ),+3 <,:-=:) :) +(>(

M,:=:) <(*+,- ;+3(%

D+3:( ;((* ),(<:(- ),>,-(-6(-

U<(( <,-6;((- (-6 ):(-6 +() ;,9(*+3

DOKTER MEMBANTU PASIEN MEMILIH SPESIALIS Y' SESUAI

F+3*/+ ,-(-6 K,*,9((- & K,),(-F+3*/+ ,-(-6 K,*,9((- & K,),(-

.H() (*(*+% ,<,3,9 *(-( ,+-66+ ((*),*,9((- /+*+) (- ,-(3

. I3: K,),(- +<()(+ :-:)% P*+ ),*,9((- (- <,-,6(9(- <,-()+

P,-6:(-6(- -,+

P,-6;((- <,-()+

P,-,<:-((- /+*+36+* & ,<,(9(-)(- )-+*+),*,9((- ,,-:

P,-++)(- <(*+,- )-+*+@ <6-*+*!

P,:3+9(- ),*,9((-DAPAT TIMBUL PERBEDAAN PERSEPSI ANTARADOKTER DEN'AN PASIEN

KESUKSESAN KE'A'ALAN PEN'OBATANKESUKSESAN KE'A'ALAN PEN'OBATAN

. K( (3(+(9 <,-()+

. T,*,+(-( =(-6)(:(- 3((-(- ,+* ;,::*((-(@ ),@ ;+((@ 33"! <,-6;((- (3,-(+/

. K,;+(*((- (*(()( :-:) ,-6;(+ ++ *,-++*,3/9,(<!

. P,(-/(((- +3: )3+-+) & ,<+,+36+ <,-6(3((- ,<++) EVIDENCE BASED MEDICINE *+*, (-6 )<3,)* & *(3+-6 ,6(-:-6 KETIDAKPASTIAN MEDIK

…..PADA HAKIKATNYA KEMAJUAN IPTEKDOKTIDAK AKAN MAMPU MENENTUKAN JALANKEHIDUPAN SESEORANG …..

HUBUNGAN DOKTER-PASIENHUBUNGAN DOKTER-PASIEN

ESENSI HUBUNGAN DOKTER PASIEN

P(*+,- ,+-(

<,3-6(- D),

+() ,(-/(()(-

<(*+,-

H:;:-6(- )-():(3% D), +-( +;(3(-@ <(*+,- klien!;,*,+( ,,-:9+ *(3+-6 ,-69(+ 9() & ),>(=+;(-@*(3+-6 ;,(-66:-6 =(>(;

P(*+,-

PASIENJ:=: ,-6:-6)(<)(- ),3:9(-

DOKTERJ:=: 3 :<(( ,-3-6 <(*+,-B+*( ,-+<(- (9(*+( <(*+,-

Pola Komunikai Dok!"#-Pai"nPola Komunikai Dok!"#-Pai"n

Ak!i$ % Pai$

D),% A)+/ P(*+,- % P(*+/

P(*+,- 9(-( ,-=(>(;;+3( +(-(@ ;,+-();+3( +<,+-(9@ +-:

;( ;+3( +*::9

D),O+,

Guidance –Cooe!a"ion

P(*+,- +() <,3:;(-() (9:

D+;+;+-6 +(=() ),=( *((T+() *,((((

M,-=(3(-)(- ),):(*((-M,-69((<)(-),=( *((

K,=( *((

Mu"ua# Pa!"icia"ionS,+(< (-:*+( ,+3+)+ 9() (- ((;( (-6 *((P(*+,- ()+/ ;,<,(- <(( <,-6;((-T+() (<( +,(<)(- <((% <,-++)(- & **+(3 ,-(9

6(-66:(- ,-(3

<(*+,- (-()

PASIENK,9+3(-6(- ),<,(((- ++K,9+3(-6(- 3+-6):-6(- **+(3

(- /+*+)

',6( ;:((culture shock !M,-6(3(+ ),<(*+/(-

K,,6(-6(- =+>(

DOKTER

K,=:=:(-I-,6+(*

K,<,:3+(- duty of care!M,-69(+ <(*+,-

M,(9(+ <,(*((- <(*+,-

emati !I): <+9(+- comassion!S<(- *(-:-

M,<,(9(-)(- )<,,-*+<,-6,(9:(- & ),,(<+3(-

A*<,) H:): H:;:-6(- D), ? P(*+,-A*<,) H:): H:;:-6(- D), ? P(*+,-

(" H:;:-6(- K(,-( K-() T(-*()*+ T,(<,:+)!

!esultaats"er#intenis$ ;,(*()(- 9(*+3 ),=( Insannin%"er#intenis@ ;,(*()(- :*(9( ()*+(3

Do$"e! "ida$ %en&an&i$an $e'e%(u)an* "e"ai(e!i$)"ia! 'e$ua"n+a a,a! a'ien 'e%(u)

T+-()(- ,+) +() ;,,-(-6(- ,-6(- 9:): ;+3(%

S,*:(+ +-+)(*+ ,+)

D+3():)(- *,*:(+ (:(- +3: ),),(- le%e artis&

H(:* *:(9 ,-(<( <,*,:=:(- (+ <(*+,-

;" H:;:-6(- K(,-( U-(-6U-(-6 '(aak)armemin%&

P(*+,- +() *(( ), (<( ;,+-() (-<( *,+=+-<(*+,-

S,,3(9 <(*+,- *(( +-()(- *,3(-=:-( ,6(-:-6<,*,:=:(- <(*+,-

K,*,(((- D(3( H:;:-6(- D), P(*+,-K,*,(((- D(3( H:;:-6(- D), P(*+,-

*u#un%an asien+dokter #ukan hu#un%an atasan ,#a)ahan

A" M,-=(+ <(*+,- (-6 ,(* smart atient ! I,(3-( ), ,-,+()(-%

/:3+ +>(( ),*,9((-

;*:;:)3, ,-(-6 <,-()+<,-()+ <(*+,- ,-(+ +-/(*+ ,-(-6 ),

S,;,3: ), ), *,;(+)-( <(*+,- *:(9,<,*+(<)(- ++ :-:) ,;,+)(- +-/(*+ (-63,-6)(< ),3:9(-@ 3(( *()+@ +>(( <,-()3+@ 3(;" 33!

S(( ;,,: ),%

,;,+ +-/ (-6 =:=:@ =,3(* & 3,-6)(<

;,(-( *,=,3(*=,3(*-(@ +() ;,,3,,3,

,-((+ ;(9>( ), +() ;+*( ,-=(+-

),*,;:9(-

Hal Yan& P"#lu Di'i(a#akan

D"n&an Dok!"#

J,-+* <,3((-(- ,+*

K,3:9(- (>(3 & +-()(-(<( (-6 ,3(9 +3():)(-

I-/ ) =,3(* (-()(-

P6-*+*

P+3+9(- 3(+- ;+3( (( C< (( <,,+)*((-2

M,-(-()(- (<( (-6<,3: +<,9(+)(-

M,-=,3(*)(- ;+3( (( <+9()(-6 +-6+- +3+;()(-

M+-( <,-=,3(*(- ,-(-6 ()9+ 9:;:-6(-’

M+-( <,-=,3(*(- 6 9(3

(-6 <(3+-6 ;::)

Hal Yan& P"#lu Dik"!a)uiol") Pai"n

J( <()+)

K,(93+(- ),

B+(( )-*:3(*+

T+-()(-(( <,,+)*((-& <,-6;((-

R:=:)(-

L(;(+:% P,,+)*((- (-6 +3():)(-

P,;(((- 9(*+3

D+ R:(9 S()+%

K,3(*@ B+(( @ F(*+3+(* T+ ),

R:=:)(- ), ,<( 3(+-

P,,+)*((- (-6 +<,3:)(-

T(( ,+; :(9 *()+

P"#"!u*uan Tin+akan K"+ok!"#anP"#"!u *uan Tin+akan K"+ok!"#anP,,-),* -" 585M,-),*P,II1$8$!P,,-),* -" 585M,-),*P,II1$8$!

P,*,:=:(- +-()(- ),),(- Informed concent !%

S,;,3: +-()(- ,+* +3():)(- T,:3+* +-()(- ;,(% <,(*+@ 33! +() ,:3+*

P*,* ):-+)(*+ +-/ ,-(-6 <,-()+ (- +-()(- ,+) <(*+,- <(9( <(*+,- *,:=:

D), ,3,;+9 (9:3: 9(:* ,;,+ +-/(*+ (-(( 3+-,-(-6% <*,: (-6 ()(- +3():)(-

+*+) (-6 :-6)+- +;:3

(-/(( (+ +-()(- (-6 ()(- +3():)(-

()+;( (-6 +;:3 ;+3( +-()(- +() +3():)(-

;+(( Y(-6 ;,9() ,;,+ <,*,:=:(-% P(*+,- ((: ),3:(6(

<(*+,- (-()(-()@ 6(-66:(- =+>(@ +() *((!

'(>( (:( +() *(( +() <,3: <,*,:=:(- P(*(31#54 KUH P,((% -aak)aarnemin%&

P"#"!u*uan Tin+akan K"+ok!"#anP"#"!u *uan Tin+akan K"+ok!"#anUU -" 2$ (9:- 2004 ,-(-6 P()+) K,),(-!UU -" 2$ (9:- 2004 ,-(-6 P()+) K,),(-!

S,+(< +-()(- 9(:* ,-(<( <,*,:=:(-<(*+,-

P(*+,- 9(:* ,-(<( <,-=,3(*(- ,3,;+9 (9:3:(-6 ,3+<:+%D+(6-*+* (- (( (( +-()(- ,+*

T:=:(- +-()(- ,+*

A3,-(+/ +-()(- 3(+- (- +*+)-(

R+*+) )<3+)(*+ (-6 :-6)+- ,=(+

P6-*+*

T,:3+* 3+*(- T+-()(- ;,*( ,:3+*

T+-()(- ),+3 3+*(-

HAK DAN KEWAJIBAN PASIENHAK DAN KEWAJIBAN PASIENUU No , !a)un //,0

. H() ((* +-/(*+

. H() ((* <,-(<( ),:(

. H() ((* (9(*+( ),),(-

. H() :-:) ,;,+)(-<,*,:=:(- +-()(-),),(-

. H() ((* 6(-+ :6+ )(,-(),*(3(9(-),(3<((- ,-(6(),*,9((-

. H() :-:) ,-(<(<,-=,3(*(-

. H() :-:) ,<,3,9<,3((-(- ,+* *(-(

. H() :-:) ,-3() +-()(-,+*

. H() :-:) ,-(<()(- +*+,)( ,+*

UU No ,/ !a)un ,1120

. H() :-:) ,-(<()(-

<,-=,3(*(- *,(( 3,-6)(<6 +-()(- ,+*

. H() :-:) +-( <,-(<(), 3(+-

. H() :-:) ,-(<(<,3((-(- *,*:(+ ,-6(-

),;::9(- ,+*. H() :-:) ,-3() +-()(-

. H() :-:) ,-(<( ,)(,+*

UU NO. 3 4,11/ TENTANG KESEHATAN0

. P(*(3 8%S,+(< (-6 ;,9() ,<,3,9 +-/(*+ ,-(-6 ((

),*,9((- ++-( ,(*:) +-()(- (- <,-6;((- (-6,3(9 (:<:- (-6 ()(- +,+(-( (+ ,-(6( ),*,9((-"

. P(*(3 $ (( 1!%

S,+(< (-6 ;,),>(=+;(- +): ,>:=:)(-@,<,(9(-)(-@ (- ,-+-6)()(- ,(=( ),*,9((-(*(()( (-6 *,+-66++-66+-("

. P(*(3 10%S,+(< (-6 ;,),>(=+;(- ,-69(+ 9() (-6 3(+- (3(

:<(( ,<,3,9 3+-6):-6(- (-6 *,9(@ ;(+) /+*+)@ ;+36+@(:<:- **+(3"

. P(*(3 11%S,+(< (-6 ;,),>(=+;(- ;,<,+3(): 9+:< *,9( :-:)

,>:=:)(-@ ,<,(9(-)(-@ (- ,(=:)(- ),*,9((-(-6 *,+-66++-66+-("

HAK DAN KEWAJIBAN PASIENHAK DAN KEWAJIBAN PASIEN

. P(*(3 12%

S,+(< (-6 ;,),>(=+;(- ,-=(6( (- ,-+-6)()(-

,(=( ),*,9((- ;(6+ (-6 3(+- (-6 ,-=(+ (-66:-6 =(>(;-(". P(*(3 1# (( 1!%

S,+(< (-6 ;,),>(=+;(- :: *,( (3( <6( =(+-(- ),*,9((- **+(3"

. P(*(3 5GA( 1!S,+(< (-6 ;,9() ,-,+( ((: ,-3() *,;(6+(- ((:*,3::9 +-()(- <,3-6(- (-6 ()(- +;,+)(- ),<((-(*,,3(9 ,-,+( (- ,(9(+ +-/(*+ ,-6,-(+ +-()(-,*,;: *,(( 3,-6)(<"

A(2!H() ,-,+( ((: ,-3() *,;(6(+(-( +()*: <(( ((1! +() ;,3(): <((%(" <,-,+( <,-()+ (-6 <,-()+-( (<( *,((

,<( ,-:3( ), (3( (*(()( (-6 3,;+9 3:(*;" ),(((- *,*,(-6 (-6 +() *(()(- ++ ((:

" 6(-66:(- ,-(3 ;,("

• Pasal 58

Ayat (1)

Setiap orang berhak menuntut ganti rugi terhadapseseorang, tenaga kesehatan, dan/atau penyelenggarakesehatan yang menimbulkan kerugian akibat kesalahan

atau kelalaian dalam pelayanan kesehatan yang diterimanya.

Ayat (2)

Tuntutan ganti rugi sebagaimana dimaksud pada ayat (1)tidak berlaku bagi tenaga kesehatan yang melakukantindakan penyelamatan nyawa atau pencegahan kecacatan

seseorang dalam keadaan darurat.

H() <(*+,- + R:(9 S()+H() <(*+,- + R:(9 S()+ M,-3() +-()(-

M,-6()9++ <,-6;((- <,(>((-

D+(<+-6+ ),3:(6( *(( )++*

M,-=(3(-)(- +;((9 +() ,-66(-66: <(*+,- 3(+-

K,((-(- (- ),*,3(((- *,3(( <,(>((-

M,-6(=:)(- :*:3@ *((-@ <,;(+)(- *,3(( <,(>((-

M,-,+( ,-3() ;+;+-6(- +3 *<++:(3

H() ? 9() 3(+- WHO! T+() ,-6(3(+ +*)++-(*+@ ,(*:) <,;+(((-

M,-3() ,-,+( <,-,3++(-

M,-(<( <,-=,3(*(- 6 ;+((

K,>(=+;(- P(*+,-K,>(=+;(- P(*+,- <(*(3 5# UU N 2$ T(9:- 2004!<(*(3 5# UU N 2$ T(9:- 2004!

. M,;,+ +-/(*+ (-6 3,-6)(< (- =:=:

. M,(:9+ -(*,9(<,:-=:) ),

. M,(:9+ ),,-:(- (-6 ;,3(): + *((-( <,3((-(- ),*,9((-

. M,;,+)(- +;(3(- =(*(

HAK DAN KEWA5IBAN DOKTER HAK DAN KEWA5IBAN DOKTER HAK DOKTER

. M,<,3,9 <,3+-:-6(- 9:):

. M,3():)(- <()+) *,*:(+ ,-6(- *(-( </,*+

. M,<,3,9 +-/ (-6 =:=:3,-6)(< (+ <(*+,-

. M,-,+( +;(3(- =(*(

KEWA5IBAN DOKTER K"6a*i'an 7an& !im'ul aki'a! 8"k"#*aan 8#o$"i

K"6a*i'an m"n&)o#ma!i )ak 8ai"n

K"6a*i'an 7an& '"#)u'un&an +"n&an $un&i oial

. M,;,+ <,3((-(- ,+* *,*:(+ *(-( </,*+

. M,:=:) <(*+,- ;+3( +() (<:

. M,(9(*+()(- (-6 +),(9:+ ,-(-6 <(*+,-

. M,3():)(- <,3-6(- (:(

. M,-(;(9 +3: (- ,-6+):+ <,),;(-6(- IPTEKDOK

PELAYANAN KEDOKTERANPELAYANAN KEDOKTERAN

D),% ), :: & ), *<,*+(3+*

S((-( P,3((-(- K,),(-% P()+) <,(-6(- R:(9 S()+% U:

K3+-+) ;,*(( K9:*:* P:*),*(* B(3),*(* P,-++)(-

S+*, R:=:)(-%D), ), *<,*+(3+* ), *<,*+(3+* ),

*:;*<,*+(3+* ), *<,*+(3+* ), *<,*+(3+*

P,+;(-6)(-% ), :=:)(- ;+*( ,;,+ +-/ 3,-6)(< (3(*(- ,:=:)@ )<,,-*+@ .nd oinion

+() (:( <()+) <+;(+@ <:*),*(*

(:( U'D

P(*+,- ;3,9 ,+3+9 :=:)(-

U=+ K<,,-*+

S:(T(-(

R,6+*(*+

S:(I=+-

P,;+(((-P,;+(((-

. N+3(+ S*+(3%

? I;(3(- =(*(

? T+() :(9 +-+3(+

? R(*( *:): (- ,+( )(*+9

. N+3(+ E)-+%

? B,)(+(- ,-6(- (3( ;(-: ;(@ (>( +-(<@ 3(;"@(+36+@ ;,;(6(+ )<-,- ;+(( unit cost !

. P,;(((- :-(+ & (*:(-*+

UU -" 40 (9:- 2004 ,-(-6 S+*, J(+-(- S*+(3

N(*+-(3

HASIL PELAYANAN KEDOKTERANHASIL PELAYANAN KEDOKTERAN

1" H(*+3 <+(3

A( :<(( ;,*(( ), (- <(*+,- K:-+)(*+ (-6 =:=:

P,(9((- ()(- ),,;((*(-

2" H(*+3 (-6 +() +9((<)(- Ad"erse e"ents <(*+,- +() <:(*

9(*+3 +() *,<,+ 6 +9((<)(-

K,),(- +() ,-=(-=+)(- 9(*+3 3((-(- ,-=(-=+)(- :<(( insannin%s"er#intennis

D+*,;(;)(- 3,9%

K<3+)(*+ <,=(3(-(- <,-()+-( *,-++

H(*+3 (+ +*+) (-6 ) < +9+-(+

K,3(3(+(- ,+*

K,*,-6(=((-

#" M,)(-+*, P,-6(:(- (- P,-,3,*(+(-#" M,)(-+*, P,-6(:(- (- P,-,3,*(+(-

H(*+3 () +9((<)(-

M+-( <,-=,3(*(- ),R:(9 *()+

T+() ,:(*)(- M,:(*)(-

I*: ,+) I*: +*+<3+- I*: H:): P+(-( I*: H:): P,(( I*: H:): A+-"

MKEK MKDKI POLRI ADR P,-6(+3(-

ADR Alternati"e Disute !esolution!% <,-,3,*(+(- *,(( damai ’

S+)(< P(*+,- Y(-6 M,-6:-:-6)(- B(6+ U<((S+)(< P(*+,- Y(-6 M,-6:-:-6)(- B(6+ U<((

M,<,3,9 K,*,;:9(-M,<,3,9 K,*,;:9(-

. M,-66:-()(- ;( *,*:(+ ),,-:(- ),

. M,3()*(-()(- <,,+)*((- 3(;(+:

(+36+ *,*:(+ (-=:(- ),. M,-=(6( ),*,9((- *,*:(+ (-=:(- ), +,@

3(9(6(@ <(-(-6!

. M,,+)*()(- ++ *,(( ;,)(3( *,*:(+ =(>(3

. P(:9 :-:) +:=:) ;+3( +<,3:)(-

. M,-+<(- ,)( ,+* 3(;"@ (+36+@ *;"!

Kemitraan Dalam Hubungan Dokter-pasien

Documents

Komunikasi Efektif Dokter Pasien

Psikiatri - Hubungan Dokter-Pasien

komunikasi dokter pasien

Hubungan Pasien - Dokter

HUB DOKTER-PASIEN .ppt

HUBUNGAN DOKTER - PASIEN SERTA HAK DAN ... - …staff.ui.ac.id/.../hubungandr-pasiendanhak-kewajibandr-pasien-ds.pdf · PASIEN SERTA HAK DAN KEWAJIBAN DOKTER - PASIEN ... keluarga

Kemitraan Dalam Hubungan Dokter-pasien - New

Hub Dokter Pasien Udah

Hubungan Terapeutik Dokter - Pasien

EMPATI DOKTER - PASIEN

hubungan dokter pasien

pasien dokter komunikasi

Hubungan Dokter - Pasien

Hubungan Kemitraan Antara Pasien dan Dokter - kki.go.id · PDF filePemberian persetujuan tindakan ... SE Ditjen Pelayanan Medik: ... persetujuan ijin pasien (informed consent) Dihargai,

persi.or.id · pasien, pemeriksaan, pengobatan, tindakan dan pelayanan lain yang telah diberikan kepada pasien. Dokter dan dokter gigi adalah dokter, dokter spesialis, dokter gigi

Hubungan dokter-pasien serta hak dan kewajiban dokter-pasien

Komunikasi Dokter Pasien Wulan

1.1.2.7 Kewajiban Dokter - Pasien

Anamnesis dokter dengan pasien

5. Hubungan Dokter Pasien