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The Phone Screen is Dead: Video Screening for Large Volume
Recruitment
Daniel Richard
Alison Clarke
An Introduction to Sonru.com© Sonru.com 2014
Candidates
• are not online at the
same time as recruiter
• do not see questions in
advance
• cannot stop, pause or re-
start an interview
What’s Sonru?
Video Interviewing in 2014© Sonru.com 2014
Time Saving
Speed
Predict
Identify top candidates faster
For Managers and Recruiters
More Informed Decision
How can video screening help in-house recruiters?
Video Interviewing in 2014© Sonru.com 2014
Sage’s story
By Alison Clarke,
Recruitment Manager at Sage
Sage & Sonru
Small steps to a big solution
Alison Clarke – UKI Recruitment Manager
November 2014
Building Business Confidence
Customer Support review
10 December 2014
Tele-
screens
Team
Managers
&
Coaches
Sonru
Sage presentation 8
Inefficient
&
Inconsistent
Telesales – all was not lost
10 December 2014
Called for
a change
Increase
quality
Reduce
man
hours
Sonru
Sage presentation 9
Taking it a step further
We realised Sonru was not a means to an end but a communication channel as well• Telesales responses were up but attrition had not
changed • We needed a warts and all message and Sonru could
help us with that.
10 December 2014Sage presentation 10
Telesales 02059
Technology Groupcame on board
Technology GroupFeedback
I was impressed as to how easy the 'my recruitment account' as well as using sonru video interview, it was very convenient that I could access and use both on my tablet, in my current role we use tablets rather than Desktops. The 'customer service' from John was outstanding and I feel that every step I had the information I needed and I felt comfortable getting in touch if I had any concerns, I've never experienced that before when applying for jobs.
10 December 2014Sage presentation 13
New Customer Support processResults
10 December 2014
Offers 17% 60% Sonru
Sage presentation 14
We got the result we wanted1637 completed and holding steady
© Sonru.com 2014
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